8329 comments found.
“Overall, the theme looks and performs as advertised. There were some customizations I wanted to make which were easy with the Custom CSS code. I was a little stumped with one or two customizations so I reached out to the developer and he provided quick and helpful support. My client is happy with the site, and working with it was a breeze. 5 stars.”
Kalium received a 5 star rating from LeadRushco for Customer Support.
Are you using Kalium too? Don’t forget to rate it!.
Hello,
I have imported the Fashion Demo Theme but i have some issues.
1. I can’t download Fonts, it shows [403] Direct download is not allowed!
2. I would like to know it if possible to have the News Page code or to import only one page from the Demo.
3. I would like to reset the footer so i can have the same as on The Fashion Demo one.
Thanks in advance.
Best regards,
Zouhair
Hi Zouhair,
We use comments section of the theme only for a pre-sale questions.
If you need our support, please just write a ticket on our dedicated support center and our team will assist you.
Kind regards,
—Ylli
Hello Laborator,
I have made a webshop in japanese with Woocommerce in Japanese. Everything is fine except when I click the cart icon, it says View cart, Checkout, Quantity, Subtotal in english. How can I change this?
Best regards, Tobias
Hi,
I’m trying to install the Main Demo content, but i get an error.
[ErrType: xml-wp-content] Sorry, there has been an error.The file does not exist, please try again.
My support has expired but this shouldn’t be happening because all my host PHP configuration are correct.
My site: http://untoldworks.com/
Hope to hear back.
Cheers
Hi moschx,
Your host is not allowing access to http://api.laborator.co, the site where the demo content is located, so please ask them to allow access to this site.
Kind Regards,
Art
Hi,
I am having trouble with the custom skin builder. It does not apply to my website. I have tried ticking the (If skin is showing 404 error or not being applied then check this option.) box and still nothing happens. Can you guys offer another solution?
My site is http://dilshancruez.com/
Cheers,
Dilshan
hello, do your theme support gravity forms styles ?
Hi there,
Unfortunately not yet, it’s on our to-do list for the upcoming updates.
Kind Regards,
Art
Hi, installed the polylang plugin and i cannot see the portfolios (lightbox).how can i do?
Hi danielerametta,
We use comments section of the theme only for a pre-sale questions.
If you need our support, please just write a ticket on our dedicated support center and our team will assist you.
Kind regards,
—Ylli
varsos.gr 1) is it possible to make the menu button multilingual because i use loco translate and i cant find it as a string. 2) Is it possible to make my portfolio items single page when you press the next item arrow on the last item to go again at the first and not disable. Thank you
Hi JimKalligas,
We use comments section of the theme only for a pre-sale questions.
If you need our support, please just write a ticket on our dedicated support center and our team will assist you.
Kind regards,
—Ylli
Problem with latest 2.0.4 update.
I hope this is a glitch and not something you’ve planned to do !
So, there is now a redirect away from themes.php to the kalium theme options page. Impossible to access WordPress themes page! Cannot see if the child theme is active. Cannot try another theme. Cannot deactivate your theme ! Coincidence…?
The new theme registration process you have integrated into the dashboard with this 2.0.4 update is one thing…being forced to accept the privacy incursions is annoying…perhaps not a deal breaker for most – so you choose to do it. Bad.
But this. If this is intentional it’s petty and ill thought out imo. I was a big fan of this theme and have said so amongst other developers …but that will change and so will my theme choices if this stays the same
One more thing – the What’s New tab on the new Welcome to Kalium (abusive registration) page has no information on what is actually new – including of course these insidious changes – it simply redirects also to the theme options page
Hi coulson,
Sorry for the late reply and thanks for your comments, I will try to reply to them one by one 
1— For sure that this is a problem only on your end, we would never do something like that, also Envato controls al the theme updates so even if any author plan to do something like this. Envato would never allow this.
You are the first user that is reporting this, you can see on this video that this problem is not happening on our end.
Please check if you are using any caching plugin that is creating problems on your site. When you disable your caching plugin/s (or any other third-party plugins) please check if this problem is happening again.
If you don’t see the change immediately, please hard-refresh your browser (CTRL/CMD+R) because it takes longer to load the changes, as they are saved in browser cache. Another option is to open new private/incognito window and try if it works.
2— We have done activation process to make it easier for users to activate their site and to be able to update the themes from their Wordpress dashboard.
Envato Toolkit plugin that we used on our old versions (1.9 and below) was having problems because of the Envato API was not working 24 hours and some users could not update their themes. Envato soon realized that and they introduced Envato Market plugin, but this plugin was not working as it should and never got our of Beta, developers of this plugin didn’t updated the plugin for a long time, so it was having problems on latest Wordpress updates.
As almost all the Premium themes (Avada and a lot of the popular themes) we did the activation process, now users are not having any problems with the updates.
3— It has to do with the problem that I explained on the first answer.
Also for the updates, we show there the big features that recently we Kalium introduced, that welcome page change only when we add new big features again.
To see the full changelog you for that update you just need to do click “See Full Changelog ￫” button or you can just go to item page on themeforest see this video.
I think that I have explained your questions right and you are happy with our answer.
Have a great week
Kind regards,
—Ylli
Sorry Ylli ! Ghosts in the machine …all working normally now. I guess I jumped to the wrong conclusion…and I apologise. I’m a big fan of this theme and so I was upset when I thought the update had taken away access to the themes page! That is not the case now. Thank you for taking the time to answer my misgivings in such detail Ylli Keep up the GREAT work and GOOD support
Hi coulson,
It’s not a problem, just wanted to make it clear for all the users that we cannot release an update to break the theme and push the users to purchase the support, that’s not our strategy and will never be.
Have a great day!
Kind Regards,
— Ylli
The “Columns gap” function of Visual Composer doesn’t seem to work anymore. What can I do about this? No matter what I do, there is always 0px space between to columns.
Hi martinlindner,
We use comments section of the theme only for a pre-sale questions.
If you need our support, please just write a ticket on our dedicated support center and our team will assist you.
Kind regards,
—Ylli
Hi, Im up-to date with the latest version, and the video blog is not working.
The Vimeo link just appears as text? Is this an issue with the new theme?
Same thing happening on a Vimeo portfolio item
http://dev.thedhaus.com/portfolio/test-vimeo/ http://dev.thedhaus.com/vimeo-test/Hi thedhauscompany,
We don’t have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don’t come with our theme) one by one, and check if this problem is solved.
P.S: We use comments section of the theme only for a pre-sale questions. If you need our support, please just write a ticket on our dedicated support center and our team will assist you.
Thanks for your understanding!
Kind regards,
—Ylli
Ive de-activated all plugins and no change. Unfortunately this site was put on hold for a while so I no longer have support meaning I cant get any assistance?
This seems like a fundamental error on part of the theme so not sure its fair to have to purchase support just to correct this issue?
Hi thedhauscompany,
This has not been reported by any user until now and Vimeo videos are working as it should on our live demos and our localhost installations.
I just talked to our backend developer, he is saying that the error you get is this:
stdClass Object (
[error] => You have been banned.
[link] => [developer_message] => You have been banned. Contact vimeo support for more information.
[error_code] => 3500
)
Please contact Vimeo support and ask them to allow your domain to embed videos, Wordpress users oEmbed library to fetch videos from video.
Kind regards,
—Ylli
“While going through several themes, Kalium appeared to be one of the best ones that I came across because of the possibilities of its layout and presentation.
It is one of the most appropriate platforms for exhibiting creative works. While wanting to showcase our work on the web, one hopes that the website would enhance the quality of what we do, and Kalium has done exactly that.
While customizing the theme, working with it, asking for support on quite a few occasions, it has been a smooth process.
I am not at all familiar with the technicalities of making a website, with zero knowledge of coding, whatsoever. And yet i could work on the website and have it presentable in a short time because of the user friendliness of the site, and the precise and prompt support received.
To be fair, if i was to select the ‘Main reason for your rating’, i would prefer to select all the reasons given in the drop-down list.”
Kalium received a 5 star rating from rajatdel17 for Design Quality.
Are you using Kalium too? Don’t forget to rate it!.
Hi Laborator,
I’m unable to login to https://laborator.ticksy.com/ to respond. Despite already being linked, i get the following error: ‘Something went wrong when trying to connect to your Envato account. Please try again’.
Please can you advise?
Hi mrgauky,
Please use one of the methods below: http://drops.laborator.co/cGTx
It should work for you because it’s working for other users.
If you still have problems to post your ticket, please record all this procedure and send us the video URL to check this problem with the Ticksy author.
If you are still encountering problems, please try again later because now i saw that Ticksy author wrote about this.
Kind regards,
—Ylli
Logged in now thanks.
Glad to hear that
Kind regards,
—Ylli
Hello, I was looking at the clients showcase and I saw a theme that I liked called Kvatum. I am new to web design and I just want to make sure this theme will satisfy my needs. I am starting an affiliate website so I need to link the pictures directly to the purchase website. My questions are: 1) Can I remove the title so the website can start from the top directly with offers(pictures) without a title ? 2) Can I put the price of the item under the picture and show the discounted price next to it? 3) will the support help me set up the website?
This is the theme I’m talking about. http://kvantum.de/# P.S. when you scroll all the way down on the client showcase page it shows “Get Kalium $39) I know its probably a typo but just wanted to give you a heads up
https://kaliumtheme.com/showcase/
Hi superdailysavings,
Thanks for your interest on our theme.
1— You can remove the title very easily.
2— For sure that you can, you can see a demo of this on our Fashion demo
3— Support can’t help you to set up the site but if you have any question or a problem our support team will try to assist you.
That was a mistake from us, I just changed the price to 59 again
Kind regards,
—Ylli
Hello I had a problem when updating – “This domain is not permitted to download the update!” I changed the domain, and don’t know how to solve the problem Thanks
Hi igor3dviz,
You’re facing this problem because there is only one domain allowed per license, if you have had it on a test site and now you have moved to a new site then we can remove your previous license so you can re-activate it.
Kind Regards,
Art
Thanks My new domain – sreda.house, but now on subdomain – new.sreda.house
Hi igor3dviz,
There was a problem with your kind of domain, you can try now and it should work.
Kind Regards,
Art
Hello!
Previously, I asked to change the registered domain, but it is not the one that I requested (http://sreda.house), but tmweb.ru Please change the domain. I can not update the site …
thank you
Hi there,
I’ve reset the license so now you can activate it on the new domain.
P.S: If you still see the old domain on your Product Activation page please just press X, then try to activate your theme again, it should work.
(view on new page)
Kind Regards,
Art from Laborator
Hello!
I would to ask you if is it possible to make more small the related products, because the image of them are more big than the principal product as you can see here: http://www.mindandbeauty.es/producto/youth-flash/
Many thanks!
Hi Teveoonline,
You can choose for 4 products and the container will me smaller.
To do that you need to go to Theme Options > Shop Settings > Single Page
P.S: We use comments section of the theme only for a pre-sale questions.
Next time if you need our support, please just write a ticket on our dedicated support center and our team will assist you.
Kind regards,
—Ylli
Hi Laborator,
I was curious to know about sidebar widget instagram, is it a custom widget or a plugin, if plugin which one you used.
Thanks
Hi ArtPeek,
We are using the WP Instagram Widget in our sites.
Kind Regards,
Art
Dear Laborator,
Can you please show me a single product page in your shop demo that has a default image layout, small image size and with a right sidebar.
Thanks.
Best regards,
Hi, I have some questions about the Kalium them for photography: 1.Can we show the content of the menu (work, about, home, contact) on the home page, instead of having to click on the Menu button? 2. on the home page, is it possible to add a buy button on the images and direct to the corresponding store product? 3. Is it possible to remove the title “I’m remi” and the description? I’d like the visitor to see the pictures when they arrive to the site, and not a title. 4. Is it possible to add the social media icons on the home page? 5. is it easy to add WooCommerce ? Can you provide an exemple? thank you, Alex.
Hi Alex,
1. You have the example here: http://demo.kaliumtheme.com/main/ and you don’t need to click the menu icon.
2. Products can have the option to show “Add to cart” and remove it.
3. This is a part of the site built with Visual Composer, it’s based on rows and columns and can be easily managed which means you can remove it whenever you want.
4. You can add the social media icons in the Footer, and be visible on each page.
5. WooCommerce is integrated into the theme, and we have two demos with it:
http://demo.kaliumtheme.com/fashionhttp://demo.kaliumtheme.com/shop
Kind Regards,
Art
hello, i am using the kalium theme for a long time now. suddenly i noticed that all of the portfolio pages are giving the error message 404 page not found. i didnt make any changes to my website. How can I fix this?
Hi acuerdo15,
Please go to your Wordpress dashboard > Settings > Permalinks > and make sure that Post Name option is selected.
P.S: Next time if you need our support please renew your support subscription and and we’ll be happy to assist.
Kind regards,
—Ylli
thank you!
You’re welcome!
Best regards,
—Ylli
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