8665 comments found.
It’s possible to deactivate GDPR because I want to use a third party plugin and it used the same classes?
Hi luiscastrillo! Maybe we are not understanding your request properly but you just need to not activate the Privacy Plugin, this is not a mandatory plugin, you can activate only if you are interested in the GDPR protection.
Hi there. When purchasing this theme, does it include all layouts and versions (classic, creative….) or that is chosen at the moment of purchase? Also, is it possible to get demo version prior purchase? Thanks in advance.
Hi ecentar and thank you for interest! 
Once you install the Uncode Theme and demo contents you have an exact replica of the whole Uncode demo (http://www.undsgn.com/uncode/) just with placeholder images: https://support.undsgn.com/hc/articles/214001065
No sorry there is not a demo version of the theme.
Thanks
Thank you for confirm! 
Hello, I just want to report a small visual bug and I don’t know how else other than here.
So the problem is with buttons which have icons – the icon is not centered vertically: check out buttons with icons here: https://undsgn.com/uncode/features/buttons/
Thanx.
Hi everythingistaken! This small glitch is caused by font itself, any fonts as a different line height but it’s pretty simple to fix, for example in this page this code fix the problem (https://undsgn.d.pr/aOrCdx):
.btn-icon-right .fa, .btn-icon-left .fa {
top: 2px;
}
Thank you!
Thank you for confirm!
Hello, a couple of questions:
1) How can I reduce the size of the map pin?
2) In your opinion what’s the best way to use buttons? How could I set buttons closer each to the other?
3) How could I rename the child theme with my own theme name?
4) Do you know if it’s possible to edit CF7 form styles in some ways? (ex: button not radius). Where?
Thanks!
Hi NextConceptMilan and sorry for delay! If you need support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution for all the above questions and guide you in the correct setup! Thank you!
https://support.undsgn.com/hc
Is it not possible to have different menus on different pages?
Hi nameit-online! No sorry this is not possible, even if Uncode is really flexible, we try first to replicate common sites features and patterns. Have a site with different logos is not so common. Unfortunately there is not a quick code we can suggest for this.
It’s just if you look at your site https://undsgn.com/uncode/
You have both vertical menu and other horizontal menus on different pages, is that possible?
Hi nameit-online! This is just for demo purposes.
Hello I’ interested with uncode theme, if I buy this theme, will i get the demo content (xml) ?
Hi feihunk and thank you for interest!
Once you install the Uncode Theme and demo contents you have an exact replica of the whole Uncode demo (http://www.undsgn.com/uncode/) just with placeholder images, so yes you get demo contents: https://support.undsgn.com/hc/articles/214001065
Hello I have a question.
Is it possible to have this gallery layout (https://undsgn.com/uncode/homepages/portfolio-photos/), but instead of lightbox when clicked – it will start downloading the image?
Let’s say all the images are thumbnails, and when I click on them – it will start download a new file (the image in high res = 10mb). The site will be say too slow, if I intergrate 70 images with a file size on 10mb each.
Hi nameit-online! Yes this is possible but it’s a bit manual. You need to set this option (https://undsgn.d.pr/oaPDtX), then in the Single Block tab please insert the custom link to your files for each images (https://undsgn.d.pr/TTYwUa).
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
hmm, but how do you make the custom link download instead of just opening in the tab?
Hi, this is the URL of the file in the Media Library, ex: https://undsgn.d.pr/XUSzf6
Like this https://snag.gy/LITc03.jpg ? But this still doesnt make it download. Can’t you add something to the URL to make it download?
Hi, yes when you do this and you set the open in blank option, the image will be open in a new window, please note that there is not an HTML attribute to start the download, at least you should zip any image and link the zip (this guarantee the download of the media).
hello, your theme is interfering with the plugin Crayon Highlighter
https://snag.gy/FkO8r7.jpgI’ve tested this with other themeforest themes and is working correctly
I cant login your support
https://snag.gy/bUAmry.jpgHi QuadLayers! Sincerely with more than only free 30.000+ plugins is not possible to grant compatibility for all, even if we are compatible with the most famous its’ also possible this is not compatible with Uncode. Anyway other users are not reporting the same problem, please verify you are login with the same email you have here on ThemeForest or try to access with the Envato automatic method.
I’ve tested with 5 themes and visual composer active. Your theme is only one with this issue. Please approve the refund request
Done!
thanks
Thank you for confirm! We suggested your menu plugin with website is based on Undode to some users
thank you, i’ve found the issue with crayon
Hello!
The code of page.php is different from the one I see in your screenshot. I don’t assure that the new version works fine, but you could try to update and check.
Best
What would be really cool is premade templates within the composer. The Salient theme here on themeforest has premade elements in its composer, which makes it super simple to crate great looking layouts. Would love to have this with uncode as well!
Thanks.
Hi timtimtim! Yes this is pretty cool and it’s in our line up. Anyway in Uncode, different from other themes, you can import all layouts and also single layouts, so from the Single Demo Import you can import only the pages you need and use the Visual Composer plugin packed with Uncode to copy and paste sections you need. I hope this helps.
When will the next update be?
Hi chronicrd! Unfortunately we cannot release publish information about next updates, are you waiting for something specific?
More mobile header options. The mobile header doesn’t seem to match the theme. The way it’s displayed is just a little different than what I had expected. I had a few clients ask me about it too.
The way it displays vertically in mobile view specifically.
Would really like some more display options for the mobile header.
Are there any plugins you know of that offer other options that are known to work well with uncode?
Dear Sir, i used this theme from a long time, and know i need that my menu is appear bellow main slider, how this possible
Hi muhammadsayani! Have you modified something? Sincerely it’s the first time we heard and issue like this. In case please share your site preview since it’s not possible to debug in words and there are not native option of Uncode that do this. Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Hello, my theme version is 1.6.4. I registered the theme but I cannot update the theme to its latest version. I need the new layouts (like Classic Firm). Any help?
Hi lamuka! Unfortunately this layout (Slides Scroll) will work only if you have a major version than 1.6.4, so you need to update to last version to have Slides Scroll: https://support.undsgn.com/hc/articles/214001205
Yes, I know. I’ve tried all of that. My problem is that it doesn’t show that I need a theme update on my dashboard. There is no option for updating the theme, it says “Your themes are all up to date” The theme system status shows everything in green and the theme is registered. How can I update the theme if it doesn’t show that I need an update on my dashboard but I have the 1.6.4 version?
Hi lamuka! The old version used the Envato Toolkit Plugin, only the new version has an build-in update mechanism, please follow the chapter “Update to Uncode 1.8 (or later versions) from an earlier version”: https://support.undsgn.com/hc/en-us/articles/214001205
I had to delete the envato toolkit plugin and install the envato market plugin. Then I could see the update. Thank you
Hi lamuka and thank you for confirm! Yes this is another method.
I need to add custom icons in the menu, there is a way to do it, for example insert a PNG image
Thanks!!
Hi carlosbolanosmx and sorry for delay! Yes you can try to insert the image code in the Navigation Label field (insert the HTML for the image) or use one of our native icons: https://undsgn.d.pr/fxjNxA
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Hello
I am building a website for my client using Uncode theme.
Website link: https://barret.sonder.com.ua
I would like to speed up (2x) menu opening and closing. (including menu items animation) Currently, it is to slow, I need it to open/close 2 times faster.
Can you help me with this, please?
Thank you!
Hi oleg_kurylas! Unfortunately we cannot provide support if you don’t have the “purchased” badge, so you need to ask who bought the theme to ask questions. Anyway please note that support doesn’t include help with customisation (help with modify existing features https://themeforest.net/page/item_support_policy#whats-not-included-item-support) and that support is only offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Hi. Running Uncode here http://artisansonfire.com/ but for some reason the main header/menu is hidden on the public site! If I’m logged in I can see it. Guessing its a plugin conflict but figured I’d write here incase you’ve seen this bug before. Thanks!
Hi vickistep! If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately (or at least ask for support with an account that bought the theme)! Thank you!
https://support.undsgn.com/hc
How can I remove the comment count in my posts module (e.g. on my blog or archive page)
Hi imtrying! Yes it’s possible but we need to check your site configuration to create a quick code for you based on your settings, if you prefer provate support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Hi! there is a way to add custom fields in sidebar? In other words, there is a shortcode or html code / or I dont know for add some custom fields wherever I want?
Hi comodo16 and sorry for delay! The Uncode sidebars are pretty standard, maybe there are some dedicated plugins you can use to add these fields. Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
How could I remove Related Products from product page. I tried the following css but I would like to deactivate the block. Please let me know
.related.products { display: none; }
Hi 3sc_nuker and sorry for delay! You need to use this code:
.row-container.row-related{
display: none;
}Let us know if helps!
hello, why do not you see the preview image of the videos on mobile if on desktop if you see http://www.celediaz.com/portfolio/bendito-verano/
Hi celediaztristan! You need to apply the Poster image please find more info here: https://support.undsgn.com/hc/en-us/articles/115000721729 – https://support.undsgn.com/hc/articles/213459489
Ok, thank’s
Thank you for confirm!
Is it possible to color menu like this https://gyazo.com/a4810d8e4216dd4981368e296d43ce30 and the category as here https://nck.pl/ ?
Hi Rafallesniak and sorry for delay! No there is not a native option to color menu items, the category coloration will be possible with next update (this is just ready but will be published on next update).
