I am talking about a page that is showing list (grid) of products

What I mean: http://wollem.com/ Down in the website section called “Favorite jewels” are list of products with images that are way too big. I need to reduce the size of the images/thumbnails so that the website wont load that long. BUT in product detail, the size should remain the same = right now 1800×1800px

How can I achieve that?

Thanks

Hi, not sure without access your website but it seems you are not using the Adaptive Images: https://support.undsgn.com/hc/articles/213455909

Hi TinyDigital! We are sorry for this issue but as known it can only be related to a Max Inout Vars requirement not respected (I suppose this is a new installation), please verify: https://support.undsgn.com/hc/articles/214000785
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

You guys are awesome! That was it, thanks for the assitance.

Hi TinyDigital and thank you for confirm! In case let us know!

Hi therivergroup, you can try this code, if not works for you please share your site URL so we can create the code based on your settings:

.menu-horizontal .menu-smart ul {
    margin-top: -20px !important;
}

Hi, use this one instead:

.main-container .with-kburns .header-bg-wrapper .uncode-kburns {
    overflow: auto;
    -webkit-animation: kenburns 65s ease alternate forwards;
    -moz-animation: kenburns 65s ease alternate forwards;
    -o-animation: kenburns 65s ease alternate forwards;
    animation: kenburns 65s ease alternate forwards;
}

Nice, thank you!

Hi and thank you for confirm!

Please watch this short video about bug https://mega.nz/#!159zDI5a!RHlSHvuFtHSH9nwJ3dpLh7gjkVNY1ZYHTjCKLapVvxk Hope everything is clear and it will help. After watching replay me. I will delete it.

Hello Andriy!
Thank you so much for the video, I’ll let you know something ASAP.

Thank you again for the heads-up,
we’ll fix the issue in the next update. Meanwhile I can suggest this CSS snippet to add to Theme Options -> CSS/JS -> CSS>

.tmb-content-lateral-right.tmb-content-lateral.tmb > .t-inside .t-entry-visual {
    float: right !important;
}

Let me know, best

Hi hjbrydon! No sorry this is really the first time we have this report, searching on Google I found this message on the official Visual Composer page and it seems you have some server permission issues (https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431/comments?page=259&filter=all#comment_7477002). Can you please check?

Hi celediaztristan! I’m sorry but if the most popular WordPress plugins are not working for you, Uncode cannot help too much with this, you need to find a solution that sweet your needs and then in case test compatibility with the theme.

Hi DanMae! In the background option you need to choose “fixed”: https://undsgn.d.pr/z2SBYV

Hi egonkilin and sorry for delay! Developers were checking this and they confirm this glitch and it’s not possible to show social icons actually with this menu layout, they’ll have in the list for next update.

No worries it happens. I need your help with customizing the social icons. Can I make them bigger can you give me the social code? When I use menu Justify the social icons will show up in mobile but they are not in line is there a way to have it all on horizontal?

Hi egonkilin, use this code to make the header social icons bigger:

@media (min-width: 960px){
body[class*=hmenu] .menu-icons i:not(.fa-dropdown), body.menu-overlay-center .menu-icons i:not(.fa-dropdown) {
    font-size: 40px;
}
}

Hi MicheleForsterPhotography and sorry for delay! No sorry this is a default from WooCommerce, the next and prev buttons loops the product in the order you have inserted in the database, in case you need to change the date manually to reflect the custom order you have.

Hi leo16983! In our Help Center you can find the complete documentation and video tutorials: https://support.undsgn.com/hc/en-us/articles/214000625
Then if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi androostain! This happen in this website from scratch (is this a new installation?) or this issue happened over time (this is an old installation that now is mysteriously broken?).

It suddenly happened yesterday, the site has been fine for a few months. I updated the theme to see if that was the issue but nothing changed

Hi androostain! A theme doesn’t broke itself without any action, please contact your host and ask if they have changed something (it seems they have worked on some settings). Apart verify if you have some Memory Limit issue we don’t have other similar reports and from here it’s not possible help more, sorry.

Hi MarChris, sorry for delay and thank you for interest!
You can insert AdSense in any position with the page builder but you cannot insert between posts (for example in a blog every x posts). For the category I think there are some plugins but unfortunately we don’t know about them.

Thank you!

About blog-magazine template: 1. the first post is the latest published post? 2. can i use that layout 3 or 4 times for different categories in one page? 3. how does the masonry gallery crop the images per post?

Hi MarChris! 1. Yes it’s the last post. 2. Yes you can also repeat the layout for any categories you have in the same page. 3. You have different ratio options to choose from as well use the natural upload size.

Hi sblueitt! Don’t worry, if you need support or help with small customisation is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately (in the ticket please insert a reference to this message)! Thank you!
https://support.undsgn.com/hc

Thank you. I appreciate it. I’ve submitted my ticket!

Hi sblueitt and thank you for confirm! One of our agents should have replied you.

Hi SilvestreEtienne! What menu type are you using?

Justify

Hi SilvestreEtienne! You can use the the Call to Action menu position (https://support.undsgn.com/hc/en-us/articles/213457169) and create something like this (https://support.undsgn.com/hc/en-us/articles/213457169#&gid=1&pid=1).

The standard WordPress theme or activate another theme to test if the problem persists.

But other themes don’t have Slider Revolution with them…

You have SR and this can be installed with any theme, sincerely you even don’t need to deactivate, once you have it you can use with any theme.

Hi , as suggested please find all the info at this page, please note the “Update to Uncode 1.8 (or later versions) from an earlier version”: https://support.undsgn.com/hc/articles/214001205

Hi VolumeMaker! Don’t worry, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi MetalPotatoUK! Do you have a layout the show exactly 5 posts, something like a row of posts or you are using an big loop (like masonry layout etc)?

here is a screenshot of our post block. So my client is asking, is it possible to pick the story that appears in one of those boxes (lets say the large top one on the right), and all the other posts are the most recently added to the system. Meaning we can feature a story in the top right without affecting the way new stories appear in all the other boxes.

Hi MetalPotatoUK! Ok understand but there is not a method to alter the query and insert a specific element in the loop.

Hi sebastian727! This option is available from Uncode 1.7, maybe you are using an old version, in case you need to update the theme please find here more info: https://support.undsgn.com/hc/articles/214001205