1463 comments found.
Hi, we purchase this themes last year with version sm_market_theme_m2.1.x-2.2.x_v3.8.3.zip. Now our magento version 2.2.3. How to update your theme version and how to purchase for support only?
Dear sir,
You can extend your support via this link http://bit.ly/extend-support . About updated package: https://themeforest.net/downloads
Thanks!
Dear sir,
After extending your support, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets .
Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!
Thank you so much!
I have left a ticket, but no response after a week. I really need the support, because I need to get my deadline! I can’t login in your support system, so I don’t know what my ticket number is anymore. I don’t think it is a big issue, so please take a look at my ticket!
Kind Regards,
Sander
Dear sir,
Please give us your private mail to check!
Thanks!
Hi Does RTL feature support in to all demos?
Dear sir,
Thank you so much for being interested in our theme. Our Market Magento Theme supports RTL feature for all Magento 2 demos. 
Thanks!
There are no items matching the selection. showing in the menu place.
how to fix this.??
is this theme has RTL support.??
Dear sir,
This theme support RTL feature for all demos. About “There are no items matching the selection. showing in the menu place.” , after finishing installation, you need to configure product ID/ category ID in admin panel to show product in homepage. For more details, please see in our online documentation: http://documentation.flytheme.net/sm-market-2x/
Thank you so much!
Hello,
please check this ticket number [MTT-THEMEFOREST-NFPSX93EB8] Error.
i need urgent help about this.
Thanks
Dear sir,
We received your ticket. Please wait, our developers will respond you soon.
Thanks!
Dear Sir, I have submitted a very detailing support ticket explaining the problem to your helpdesk. Day’s go bay without receiving any answers to my issue resulting in extended construction delay.
I ask you kindly to review ticket: ( MTT-ThemeForest-45W8556285) and to advise on a solution. Thank you.
Dear sir,
Sorry for late reply. We just come back from weekend. We got your ticket and our developer will respond you soon.
Thanks!
Please solve this ticket [MTT-THEMEFOREST-ARS15BYTGA] fast my site still down i need fix it ASAP please and please
Dear sir,
Sorry for late reply. We just come back from weekend. We see that this ticket was closed. If you have any new issues, feel free to contact us by creating new ticket.
Thanks!
Any compatibility with extensions from LandOfCoder or MagePlaza. We have licenses to many of these extensions already and would like to know if they can be used with your market theme. Thanks.
Dear sir,
We are not sure about compatibility. However, there are 2 options now:
1. Our theme is built based on default magento theme. If your extensions are compatible with default one, they will work well on our theme.
2. You can send us package for testing. After having result, we you tell you. Then you can decide to buy or not later.
Thanks!
can you supply address for testing. thanks
Hi, I am using your theme. I can’t seem to change the width and height of the logo in the header. I am changing this in the backend: content > configuration. I get the following error: Something went wrong: Area is already set.
I also just want the site to be responsive, instead of having a different website for the mobile version. I tried to remove this, but I get the same error when changing the logo in the header.
Can you help me fix these problems?
Hi sir,
For any technical issue, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets .
Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!
Thank you so much!
Hello Sir i m getting this error on mobile on desktop site work fine : 2 exception(s): Exception #0 (Magento\Framework\Exception\LocalizedException): Invalid block type: Sm\SocialLogin\Block\Popup\Social Exception #1 (ReflectionException): Class Sm\SocialLogin\Block\Popup\Social does not exist
Hi sir,
For any technical issue, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets .
Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!
Thank you so much!
Please check and treat as urgent and high priority as I have also opened a ticket with respect to this bug and issue that comes with your templare – Product Images are not showing on the front end. Please assist in resolving this as early as possible
Dear sir,
Could you please give us your ticket number to check again?
Thanks!
Any features/demo about selling ticket . similar to https://www.ticketmaster.com // https://www.tickpick.com/
Dear sir,
It is pity that we do not have this topic in our all demos. However, you can choose any layout which is suitable with your project. About images, you can design by yourself and upload on site or you can request customwork so that our design team can help you this case.
Thank you so much!
Hello,
I’ve looked at your installation video. For the second method, the app and pub folder already exist on the Magento root folder of my website. Which folder am I supposed to add your files to?
Do you guys provide help with setting up the demo as my main site?
Dear sir,
Installation is not included in price. So if you want us to install site for you, you need to charge fee. Please create the ticket via this submission link to get advices from our developers: https://www.magentech.com/support/tickets .
Thank you so much!
I will really need your support on resolving this serious issue. We have set up the SM Market Layout 18 however, it loads correctly for web but on mobile, it loads the default footer and it is quite scattered and not so great.
How can we resolve this. We want the web and mobile to load the same thing. Thank you.
Hi sir,
For any technical issue, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets .
Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!
Thank you so much!
hello i need urgent help http://prntscr.com/l1zp28 please check this screen shot i am getting this error please fix it asap ticket ID is [MTT-THEMEFOREST-2HS3H3D768]
still i am waiting for this ticket reply…...why it is taking long times ?
Dear sir,
Thank you for contacting our support team. Your ticket was created 2 hours ago. Please wait for your turn!
Thanks!
Thanks for your reply i need urgent fix it this site is very important big need LIVE it ASAP
Dear sir,
We will remind our support team of your case.
Thanks!
Thanks
Excellent product guys. I feel powered after installing it.
I have a quick question:
I am using SendGrid API and there is an option to validate sending domain, similarly option is also available in MailWizz. Which one is preferred way to ensure inbox delivery? MailWizz or SendGrid way?
Hi sir,
For any technical issue, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets . Don’t forget to give us your purchase code as well.
Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!
Thank you so much!
Hi, can we use different footers and blocks on the homepage from different demos?
Dear sir,
You can use different footers with different headers. However, there may occur some style issues and even you may need customwork.
Thanks!
Does your theme support Magento 2.2.6?
Dear sir,
This theme is perfectly compatible with Magento 2.2.6.
Thanks!
Hi again, don’t know which theme to choose if this one or Metro but this one gtmetrix is showing grade B. Any comments? https://gtmetrix.com/compare/BTibHfey/dT5Y8XhM
Dear sir,
Choosing one theme will depend on many factors and we can not recommend you anything here, However, about speed, our team will try our best to make our theme be perfect for eCommerce. Please note that Market Magento Theme is on the TOP of Magento Theme and speed ill depend on many things. Not all you see in homepage and online tool.
Thank you so much!
Is this compatible with Webkul marketplace? you have answered previsously and only sent link for Vnecoms marketplace but we want to know if it compatible with this marketplace: https://store.webkul.com/Magento2-Marketplace.html ??
Dear sir,
Our theme is perfectly compatible with Webkul Marketplace Module. Some of our customers have used it.
Thanks!
Ok, if there is any conflict with the theme and webkul markwtplace and addons, you will fix it?
Thanks
Dear sir,
If there is any conflicts which is occurred by our theme, our developers will help you fix it.
Thanks!
Hi I am interested in purchasing your theme but first i want to know if you offer money bcak guarantee within specific days. The problem is I want to see if the theme is compatible with webkul magento marketplace extension.
Dear sir,
Our theme is perfectly compatible with webkul magento marketplace extension. You can come to this link to see demo: http://magento2-marketplace.flytheme.net/
Thank you so much!
Thanks for fast reply. I checked the demo and it looks good. But when i visit the seller page and i do not like how the slider and seller infor apear above the category. Will I be able to adjust the page?
Dear sir,
It is just demo of one marketplace module. The exact how it showed will depend on how demo of this module looks like.
Thanks!
