6676 comments found.
Hi, where is that white portfolio template page that you show on your demo site, when i use that template it is all black, but i like the way the white one looks better as you advertised
Hi, can you give me a direct link to that page so I can point you correctly? Thanks
hi, how do you hide that grey strip that appears on the top of every blank page underneath the menu (http://www.talentsexpd.com) is my site if you want to what im talking about
Hi, the site is not accessible so I can check what you mean. Please use our support site for any theme technical related questions. Our dedicated team will gladly help: http://seventhqueen.com/support
Thank you
Hello, and where can I translate the Load more button into another language?
Hi, please use our support site for any theme technical related questions. Our dedicated team will gladly help: http://seventhqueen.com/support
Thank you
hello team can u please help me. when a user register in my buddypress community user and admin did not get any mail or notification. can u please help me how to do that ?
here is my website https://community.madcartoons.com
Hi, please use our support site for any theme technical related questions. Our dedicated team will gladly help: http://seventhqueen.com/support
Thank you
Hi, is it possible to take a section from one import data page template and add itto another page since i believe each section is made in visual composer? Do you know how i would go about doing that?
Hello, there is not a very straightforward way but it can be done. You should switch from Backend editor to Classic mode and click on text view. After that, you are able to copy code for shortcodes and paste it on another page.
Hi, on the portfolio page demo (https://seventhqueen.com/themes/kleo/portfolio-full-width/ ) is it possible to have an item that links to a page instead?
Hello, those are portfolio entries. You could add an entry and make some custom adjustments
Hi, I have raised a ticket and am waiting for your support. It’s quite urgent, please check and do the needful.
Hello, our team will respond once the queue reaches your ticket, normally it is under 24 hours. Cheers
Hello, I search to contact you because I wish to know if Kleo override the buddypress avatars. But the theme was bougth by a customer and I don’t have the purchase code, only the API. How can I contatc you ? I added code to display avatars by custom types but there is always the default avatar displayed. Thanks a lot !
Hi, we use normal avatars from wordpress and BuddyPress. Please use our support site for any theme technical related questions. Our dedicated team will gladly help: http://seventhqueen.com/support
Thank you
Sorry, I didn’t see your reply before. I cannot use your support because I don’t have the login to connect it. I’ve only the API. How can I do ? My customer bought your theme but cannot give me they informations. Thanks
Hi, support access in only based on registered purchase code to verify the purchase. You can ask your customer to create the ticket
Hi, i need am menu like themeforest menu… it has the main menu… Web Themes & Templates – Code – Video – Audio – Graphics – Photos – 3D Files
and Web Themes & Templates has a submenu All items – Wordpress – Simple Site Builder etc
Can i do that with your theme? There is a another way to do this. There is no theme or plugin can do that and i think its really handy for many categories.
Thanks
Hello, you can do normal menu-submeu structure but they aren’t shown like on Themeforest
Is there anyway to have the entire header (i.e.Top Menu/Social) sticky like the Menu? Right now the Social Media and Top Menu disappears when scroll, but I would like for that area to stay sticky with the menu.
Hi, please use our support site for any theme technical related questions. Our dedicated team will gladly help: http://seventhqueen.com/support
Thank you
Would have placed another 1 star review if I could because the author falsely called me out for “having it gotten wrong” under the review I placed (which I can’t reply to).
No, I did not get it wrong. The plugins are not fully available in the backend. In order to get all slider rev features, you need to purchase it separately, despite everything the author claims or the webpages they have written about bundles.
Hello, we provide the full functional plugin as the author provides to anyone buying it directly. Some authors want to earn more and will add some extra features and unlock them only if you have a license code. What features you are missing that the author of the plugin restricts?
Also please read this. It is a general Themeforest rule, any theme you will be purchasing it will provide you the exact file and access. https://seventhqueen.com/support/general/article/bundled-plugins-license-activation-questions
I am disappointed to hear that you are making a review based on something not related to the theme and not relating to our actions. We provide full working plugins which are functional and work great with the theme. All plugins update are provided by us directly.
Hello,
Slider Revolution is included with this theme, but I can not register Slider Revolution as I didn’t receive a separate Slider Revolution purchase/registration code with this theme. This means I can not use all of Slider Revolution’s options and add-ons, even though I thought I would be able to when purchasing this theme.
How do I get all of Slider Revolution’s features?
Hello, we provide the full functional plugin as the author provides to anyone buying it directly. Some authors want to earn more and will add some extra features and unlock them only if you have a license code. What features you are missing that the author of the plugin restricts?
Hi, I have messages from WooCommerce that your theme contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce.
My theme is updated till 4.3.12. Please advise !
Hello, will check and do the necessary update. Thanks
Hi I’ve recently updated some plugins and now if a user registers they get an email with the complete registration link but this links tells them to inset an activation key ? Which isn’t within the email – can you please help or tell me how to turn this off
Hi, you should update buddyPress and Kleo theme, I think this was a bug in earlier BuddyPress versions
Hi, does your theme support custom widgets in the header? An example in the attachment. https://wmpics.pics/di-ZAJF.jpg
I need custom widget areas:
Custom widgets after Navigation, Custom widgets after Logo, Custom wİdgets before Logo, Custom widgets Topsection Left, Custom widgets Topsection Right.
Hello, we have a header version where you can add text using a Visual editor so you could add shortcodes or anything you need
Hi, bought this theme and I must commend it’s such a great theme. I’ve been really happy with my decision so far to purchase the theme.
Anyway, the little issue I have now is the styling of the Buddypress Comment button. On the demo page, it looks quite normal as the comment text is centered in the box. However on my website, the comment text is a little close to the bottom margin and that makes it look weird.
Please, help me out to properly center-align the comment button in buddy press. Thanks.
Hello, do you have a link so I can check?
PS: I Am glad to hear you love our theme 
Will push an update today and fix that. thanks
Thanks!
I have updated my theme to the 4.4 version. But the problem is still there.
Can you please remove any browser caching and server caching? I tested that and should be fixed
Hello, we recently purchased a 2nd license for another website/domain for multisite and we are a bit confused regarding the license matter. Then please let’s name that new website mysite.com. The question is: if we create multisite like “mediakit.mysite.com” “services.mysite.com” etc, under the same new domain….do we have to purchase a new license for “mediakit” and “services”? Thank you to clarify. Regards
Hello, normally you will require a new license for each multisite. There are some exceptions where the multisites somehow are part of the same site, like blog.mysite.com
Cheers
Hello !
My name is Youssef i’m the CEO of Kainelabs !
First of all congratulations on this great theme, you are guys doing a very very great job !
Please we want to make our community and forums and user profiles plugin “Youzer” compatible with your great theme “KLEO”.
Here’s our plugin :
https://codecanyon.net/item/youzer-new-wordpress-user-profiles-era/19716647
Many users when they bought our plugin they asked us to recommend a theme for them that’s why we decided to create a list of recommended themes and the themes like yours are the best ones to be used with youzer !
We are ready to work on any compatibility issue by our selves, we can give you the latest version from our plugin to test it from your side or you can send us a version from your themes so we can test it from our side or in case you have any other solution we are open for it.
Thank you so much for your time !
Best Regards, Youssef.
Hi Youssef, nice to meet you. We have seen the plugin and seems great. Sure thing, please contact me at abe @ seventhqueen.com so I can provide you with theme files. If you find any incompatibilities please let me know.
All the best
Done, i sent you the message !
Thank you so much for your time ^^
Thanks, email sent 
hello team. I want to put on Slider Revolution, a login framework + registration + forgotten password + the login button. Can you tell me if this is possible? Thank you
Like your “home Register” demo page for example
Hi, you can import the Home Register demo page and start from there .
is it available to integrate knowledge base and ticketing system with your theme also ticketing system will be internal inside my community and external for external customers
Hi, if you have a plugin for ticketing then of course you can use it with KLEO
can you recommend ticketing system plugin compatible with KLEO
You can check out Awesome support, we don’t really have a recommended support system plugin