16512 comments found.
This item is licensed 100% GPL.
So can I use unlimited domains and unlimited sites?
Hi
You can use Jupiter in your third party products without providing an extended licence.
In your youtube video, there were comments made 8 months ago about moving to or providing a choice to use a different builder. You also said that v7 would be out in September. What is the status?
Hi
Now, we have Jupiter X theme(It’s available in themeforest download package) and its page builder is Elementor plugin. You could download and install it.
Elementor is its default page builder with lots of new features.It’s really fast and powerful with new web technologies.
Please read this article:
https://themes.artbees.net/blog/jupiter-x-announced/Also, please have look at this video:
https://www.youtube.com/watch?v=fnlzOHECEDoHere is Jupiter X documentation:
https://intercom.help/artbees/jupiterxThanks…I watched the video….so all the plugins shown in the video is included?
Nevermind…found it in your articles here…for those who are interested.
https://intercom.help/artbees/jupiterx/getting-started/bundled-pluginsHi
Glad to hear that 
Hi…I can’t seem to find the elementor plugin. See this screenshot:
https://cl.ly/7494464807b9It said that it would be included in Jupiter X.
https://cl.ly/ac5a4eb948f8Did you guys forget to include it in the distribution package?
Hi, why is there an elementor tag on the theme? It says it was built with WPBakery. Is there a version of it on elementor?
Hi
At the moment, if you buy the Jupiter theme, you will have two themes:
1 – Jupiter version 6.1.5 2 – Jupiter X version 1.0.0
Jupiter 6.1.5 is compatible with WP Bakery (Visual Composer) and Jupiter X is compatible with Elementor page builder also, it works with WP Bakery (Visual Composer).
I’ve just updated my Jupiter theme and have the following issues – 1. Some pages which had 3 columns now have only 2 columns. Example – http://www.japanexplorer.com.au/japan-holiday-packages/central-explorer/
2. The Contact Us (Gravity Forms) page HTML Content placeholder no longer has the correct amount of padding below the wording (the box is too small for the wording).
3. The colour of my Fancy Titles have turned black rather than the chosen colour (a dark blue).
All in all, however it was a great experience to update from V5.0.x to 6.1.6!!!
**I’ve fixed the Fancy Titles using the above custom css trick. The bit issue is number 1 – columns!! I’ll keep searching in the meantime.
Solved item 1 in the Jupiter Page Options at the bottom of each page. The Layout was Full Layout but I updated this to Full Width Layout. Fixed all affected pages. Only problem 2 to go….and considering its a Gravity form, I’m not sure how much info I’ll find on this site….but it’s been super impressive so far with the fixes I’ve found!
Hi
About the Gravity form issue, you could create a support ticket and out support staff will check and fix it for you:
Hi,
i’ve seen a comment from Arkanite, i have the same problem and your solution doesn’t resolve it.
But for the people who have the problem with all the titles turned in grey with the last update. You can resolve it if you past this code in the child-theme css if you have a child theme …
.mk-fancy-title span, .mk-fancy-title p { color: inherit; }
For me it works but not with the ”.color-single” that you give … can you fix it in the next update ? My client wasn’t happy but don’t worry i do not blame you because I LOVE JUPITER !
Thank you for your amazing work
Hi
It’s fixed for our next Jupiter version. We’ll release it in following days.
Also, in case you have issue, you could create a support ticket, out suport team will fix it for you:
On a subdomain multisite only one license is required. If after a user maps their own domain, attaching it to their subdomain, this is when another license would need to be purchased correct?
Hi
For Wordpress multi site you need one license if you use the sub-domains. If you would use the different domains you should buy license per every domain.
Hi I was trying to update my theme and accidentally purchased another. I made a refund request can you please review? Refund request ID 6d6e5144-a688-4282-973c-afcd1624cf4e
I love the theme thank you!
Hi
Thank you so much
Artbees as exclusive theme author of Themeforest follows same refund policy of Envato. So please contact Envato support and follow up there.
I contacted Themeforest first and they told me to contact the author.
When I buy this theme is it Jupiter X? I want to buy Jupiter X…
Hi
At the moment you could buy the Jupiter 6.1.6. When you download the Jupiter package the Jupiter X 1.0.0 is available in your downloaded package as well.
Thank you. Purchased it just because i really like Elementor and I see that you are serious about committing to it. Lets see how it plays out…
Hi Thanks for choosing Jupiter X Please read the Jupiter X documentation:
https://intercom.help/artbees/jupiterxHow does one get JupiterX? It redirects back to this page.
Hi
We’ve released the Jupiter X version 1.0.0. Now it’s available in Themeforest download package. If you buy Jupiter version 6.1.6 you will have Jupiter X as well.
Hey.
I use your theme and use with WPBakery the “Contact Info” item. If i check HTML it add http:// to the phone number and to the mail address.
+00000000
Is this still not fixed?
Hi
Are you sure you’re using the latest Jupiter version 6.1.6? If yes, please create a support ticket our agents will fix it for you:
As promising as Jupiter X is, in it’s current form it’s full of bugs and lacks a lot of the functionality the current Jupiter theme has. Would not recommend anyone use X on production sites yet.
Hi
We’ve released the Jupiter X version 1.0.0. Please update your theme to the official version 1.0.0 and make sure you have installed all of the required plugins. Currently, it works fine with lots of new features.
Please check the Jupiter X knowledge base: https://intercom.help/artbees/jupiterx
In case you have any issue, you have chat support and could create support ticket. Our support team will help you to fix your problems.
Hello, After the last update all my titles on my websites have turn to grey !
I can’t go back to the previous version because it crashes on Chrome..
Do you have a fix for that ? Thank you.
Kindly please add the below codes to the Theme Options > Advanced > Custom CSS:
.mk-fancy-title.color-single span, .mk-fancy-title.color-single p {
color: inherit;
}
Please do it and back to us in case, the issue didn’t resolve. After that, I’ll investigate your site to resolve the issue.
all this talk about Jupiter X, where can one get it?
Hi
You could download it at the end of this article:
https://themes.artbees.net/blog/jupiter-x-announced/It brings me back to this page? Which is Jupiter v6?
Hi
If you Buy Jupiter Version 6.1.6 both of them are available in Themeforest download package. You just need buy Jupiter and after that, you have access to all files and documents.
OK, I’m buying a WP theme on payday and you’re my alpha choice. Question: The parallax page does not show the image when viewing on my mobile phone. Is this something I could hack the CSS and fix?
BTW, the customizable header, active presence on Twitter, and engagement at conferences is what pushed Artbees to the top of my list.
Thanks!
Hi
Unfortunately, we don’t have any exact schedule. But we’re working on 90 templates and gradually we’ll add theme to Jupiter X templates directory.
Hi
Thank you for choosing the Jupiter theme. Please create a support ticket our support team will check and fix it for you.
Hi,
When will all Jupiter 6 template be uploaded to Jupiter X. We are starting a new site, we just install Jupiter X and the templates are very limited.
Thank you.
Hi
We’ll add more templates gradually. However, currently, there are more than 60 templates.
Do you have the date that you will be adding the next batch of templates?
Hi
Unfortunately, we don’t have any exact schedule. But we’re working on 90 templates and gradually we’ll add theme to Jupiter X templates directory.
Hello!
I am a happy customer so far with Jupiter theme. But I have one problem.
Theme generates around 33 thumbnail sizes for each image and it is stucking my webspace on my hostprovider. Since I am photographer, Imagine how quick I fill the space. Each blog post has 100 images and for those 100 images 33 thumbnails each. It’s crazy and it’s eating my space.
Can you give any advice what to do?
Here is my settings for media, but I don’t know why WP creates all different sizes.
Hi
Please create a support ticket. Our support staff will fix and explain it for you:
https://themes.artbees.net/dashboard/new-ticket/
Please check our documentation:
Artbees Themes Support, documentation and tutorialsSo it is fixable or will be just explained that this is the way it is? I don’t want to pay for extedn support and later find out it cant be fixed? Thanks.
Hi
It’s free for your issues. Feel free to create a new ticket.
Title here
My title color is #bf2183 but it takes the color of Could you check it please.Thanks
P.S. So I downgrade to 6.1.5 version. There is some solution :
Title
but do you think is normal has to much h1 in code.
Hi
Kindly please add the below codes to the Theme Options > Advanced > Custom CSS:
.mk-fancy-title.color-single span, .mk-fancy-title.color-single p { color: inherit; }
Please do it and in case the issue didn’t resolve, please create a Support Ticket
hello Jupt! i woudlike to have table rate website like this https://www.freewebsite.com . your theme i can do this ?
Hi
You could create a website like this with Jupiter, but in case you have lots of content, you need to use an external plugin for listing.
Any plugin that you can surgest ??
Hi
It’s up to you. However you could create a table rate grid in Jupiter theme. But if you would like to create sortable table (just for example) you could use some plugins like this one
New Jupiter X rock! Keep going
Hi
Messages like this make all the hard work worth it!
Thank you
Hello! Are there any plans in future updates to hide these buttons from the Youtube player, which appeared recently?
Hi
Unfortunately, It’s not possible according to the Youtube Documentation
The showinfo parameter, which indicates whether the player should display information like the video title and uploader before the video starts playing, is also being deprecated. Following the change, the channel avatar and video title will always display before playback begins, when playback is paused, and when playback ends. The avatar being displayed is new behavior that will be consistent across all embedded players.
