19077 comments found.
Hello I have a problem with product slider on the first page! “Add to Cart” button has been hidden and I can not find it to reactivate again. Could you please help me?
Hey,
Shop Slider item did never had “Add to cart” button because it is not possible to add it.
Best regards,
Muffin Group team
Hello Dear Be Theme
Hey 
Good Day.
We are currently getting an F on GT Metrix for Serve Scaled Images. We pull in recent posts into our home page so the featured image gets resized with html and css which is causing the issue. Would it be possible for you to do custom development to sort out the Serve Scaled Images score?
Hey,
we do not offer any custom work but if you will send us private message via contact form on the right at https://themeforest.net/user/muffingroup#contact we will provide you details to someone who does.
Best regards,
Muffin Group team
I need to insert this image / background into the footer. Please help me with the editions of footer sizes. Link images https://goo.gl/KCcazn
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi Team,
I deactivate my Slider Revolution, Now when i activate Plugin it asking to Register as its a premium plugin why it asking to buy separately? Please suggest how i can activate it again so that it start showing on my website.
Hi,
purchase codes (license keys) are not included for plugins which are bundled into theme. It’s because of Themeforest license & agreements. This applies to all themes of course. However, there is no need to use this code because the plugins are fully functional without it. If you want, you can find out more by visiting the links below:
https://help.market.envato.com/hc/en-us/articles/213762463Something like “Free” version of a plugin does not exist. All bundled plugins are included with extended licenses and users can use these plugins within the theme without needing to purchase them separately. This is standard and according to ThemeForest rules.
Best regards,
Muffin Group team
Pre sale question:
Does your pre-built websites are made with visual composer plugin?
Regards
Hi,
pre-built layouts were built with Muffin Builder tool which is much lighter, easier in use and faster. We did not built those demos with WP Bakery (previously known as Visual Composer) because it’s an additional plugin and in reference to right agreements, we can not force users to use 3rd party plugins. Also, for many users, Visual Composer just doesn’t work right because plugin is quite heavy and requires good hosting service.
Best regards,
Muffin Group team
hi how do I copy other bethemes’ s modules to myself html bethemes output builder import I will not refund if I could not use :/
Hi,
can you try to explain once again, what do you mean exactly? Sorry but we do not understand.
Best regards,
Muffin Group team
I can’t install some plugins: “An error occurred while installing Slider Revolution: The package could not be installed. The plugin does not contain files”
Hi,
The error “The package could not be installed. The package contains no files.” means that you have not deregistered the website before moving. Please deregister it on both domains and register again on the new one. If this is not possible, then please send us access to your WP dashboard along with full purchase code that you have used for theme registration, so we can take a closer look. The message have to be send privately via contact form which is on the right side at https://themeforest.net/user/muffingroup#contact
Notice! Please do not forget to attach your license key in the message.
Best regards,
Muffin Group team
Please untie the license key, because I do not have access to the site
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hi there, i have a number of licenses, but for 2 of them now the sites are no longer active and have been disabled and deleted so i cannot deactivaqte the purchase codes on those sites. Is there another way to disable the code from those sites and use on a different site? Thanks
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hi, i’m the admin of my website, and somebody else are writing the articles, but i dont want he is admin. The problem is when you are not admin you the muffin builder don’t appear for others users. I tried them all… editors , writters , ...
Hey,
did you tried to change Builder | Visibility option under BeTheme Options > Global > Advanced section? If not, please do so.
Best regards,
Muffin Group team
I’m ashamed .. thank you 
it’s work.
You are welcome!
Hello,
My blog page from your theme has a duplicate description and title (for seo) for each page on the blog, so if I have 3 pages on the blog, it will duplicate the desc and title from the blog page 3 times, I tried to replace the pagination by the load button but there’s still the same problem. How can I fix that ?
Best Regards
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
message sent, waiting for your answer, thank you
Thanks.
Hello , I cant Dereguster my Theme Coz my Domain Expired so cannot Log in to WP, and I Cant register my Theme to another Domain WP , how Please ? tq
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hi, I’m trying to fix errors that are being reported on the Lighthouse report for a website… and I see there’s an old jQuery library being loaded in Betheme… jQuery UI@1.11.4
I have tested wordpress while not using your theme and it does not load that library… why are you using an outdated library with a known vulnerability on it? Are there any plans to upgrade to a newer one or at least to a library with no known vulnerabilities?
Hoping for a positive response, thanks
Hey,
we have no idea, where from you get such details but we do not use own jQuery library because according to WP API guidelines, it is not allowed. We use jQuery library that comes with WordPress by default.
Best regards,
Muffin Group team
Hello. A few months ago I deleted the theme from wengine.it because the site had to be moved. Even today I can not install and reactivate BeTheme. Can you delete it from every position? Or to say how I can do it. Thank you.
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hello, How can I change custom the look of the popup button?
In standard button I’m add class : class=”white-border-button”
How add class on popup button “button=”0”” ?
thanks
Hey,
we are sorry but Popup shortcode, does not have such option included but your idea sounds good and we will consider it while future updates.
Best regards,
Muffin Group team
hallo, for the quick fact module, I need to publish 0,23% number. The module shows only 0%!
How can I show 0.23%?
thanks
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, I am getting the following error when I try to update changes made to my page. : Uncaught Error: [] operator not supported for strings in /home/frmra8hxfqnz/public_html/wp-content/themes/betheme/functions/builder/back.php:918 Stack trace: #0 /home/frmra8hxfqnz/public_html/wp-content/themes/betheme/functions/meta-portfolio.php(460): mfn_builder_save(1320) #1 /home/frmra8hxfqnz/public_html/wp-includes/class-wp-hook.php(288): mfn_portfolio_save_data(1320) #2 /home/frmra8hxfqnz/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #3 /home/frmra8hxfqnz/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #4 /home/frmra8hxfqnz/public_html/wp-includes/post.php(3673): do_action(‘save_post’, 1320, Object(WP_Post), true) #5 /home/frmra8hxfqnz/public_html/wp-includes/post.php(3746): wp_insert_post(Array, false) #6 /home/frmra8hxfqnz/public_html/wp-admin/includes/post.php(377): wp_update_post(Array) #7 /home/frmra8hxfqnz/public_html/wp-admin/post.php(194): edit_post() #8 {main} Can you please assist?
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
hi..i have a problem about woocommers page. in your demo, cart button is on image ( https://themes.muffingroup.com/be/shoes/shop/) , but in our web site cart button is under the image (https://www.nightlifeassociation.org/ana-shop/ ). how can i do this like on your demo?
Hey,
looks like you found this option as “Add to cart” button is already on the image. The following screenshot http://prntscr.com/lp1cjq shows how it looks like on your site.
Best regards,
Muffin Group team
thank you so much. and i have another question. in our web site there is a star icon on all image.but in demo there are on some image. how can i do it, because i dont want to see the star icon on all image?
The star icon which is in the left top corner of the product is “On sale” feature. If you have it on each product, it means all your products are “on sale”.
Hello, is it possibile to receive the PSD for Be Clothing? https://themes.muffingroup.com/be/clothing/
Thanks in advance,
Andrea
Hi,
for any PSD files, please always send us private message thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact (you must be logged into Themeforest’s account).
Best regards,
Muffin Group team
Ok, sent
Thanks.
