Discussion on Heli - Minimal Creative Black and White WordPress Theme

Discussion on Heli - Minimal Creative Black and White WordPress Theme

Cart 2,446 sales
Recently Updated
Well Documented

ThemeMove supports this item

Supported

388 comments found.

hi I just purchased the Heli-theme i install the demo data but i have facing this error please fixed this error

Please do not navigate away while importing. It may take up to 10 minutes.

Fatal error: Cannot use object of type WP_Error as array in /home1/dralauna/public_html/demo/wp-content/plugins/thememove-core/import/thememove.importer.php on line 2122

how can i fixed this error please urgent

Hi,

Thanks for choosing Heli. In this case, you should open a support request at https://thememove.ticksy.com & our developer can give you a hand

Regards,
TM

Hello ! Nice design ! Are there in the theme passepartout border option ( like here http://clip2net.com/s/3XK9DPH ) ?

Thank you

Hi Barinburo,

Our theme doesn’t have this option yet. Luckily, we can help you to create the border option for you. So, after purchasing, you can ask help from our developer team.

Regards,
TM

Demo content does not install, please advise

Ticket Number #25273

Thanks for your information. Our developer is dealing with the ticket. I apoligize for any inconvenience you’ve met.

reaching out to support, to attempt to install the theme with demo content. NOT able to install demo content, already created ticket on support ticket system. Looking to get any input from the authors why after an update demo content wont install.

Please read support tickets.

I cannot find your ticket with this user “azswanepoel” – can you tell me your ticket number?

Is the page builder WPBarkey or Visual Composer?

Hi onekubed,

We use WPBakery Visual Composer page builder to create the theme.

Regards,
TM

Hi! I have an issue with another theme that I purchased from you its called Kaiser, it’s no longer available it seems, thats why I am making the comment here. I used to have an instagram live feed in the footer, but now it has been replaced with the error message “Instagram has returned invalid data”. I have tried downloading different plugins, and nothing works. Would appreciate any help greatly. Thank you!

Hi,

I got your email and created a ticket for you on our support center. Please check

Regards,
TM

Hi, may I know this theme support PHP version 5.3.8 ?

Thanks.

Hi,

We only support PHP version 5.6 & above

After theme installation, all pages are getting white, blank page. (last version)

Hi OLCAYTO85,

In this case you can open a support request at https://thememove.freshdesk.com and our developer can help you

Regards,
TM

URGENT

Hello team. i bought the template and payed for the installation after some issues, and still need the demo data

I made a ticket ”#23759 demo data” but I didn’t have any answer.

Thanks for your comprehension.

Hi,

I’ve checked your tickets and don’t see that our developer has asked for installation fee. Our developer will check your ticket right away.

Regards, TM

Hi, is there a way to put API google map key into theme settings ?

Hi,

Please open a support request at http://support.thememove.com and our developer will guide you

Regards,

I want to remove side-box-container in the footer!

Hi,

You can open a support request at http://support.thememove.com and our developer will guide you

Regards,
TM

Hi, Is there any possibility to set order list of portfolio?

Hi,

We will support you to set order list of portfolio.

Regards,
TM

Hello, my client purchased theme 2 weeks ago and we are using onepage with portfolio pages. Onepage is working fine, but, we are having problems with porfolio, only code is visible, we can not change anything because builder is having a problem. When we enable visuable builder everything is messed up after saving, and we can not change images. Can you help us please?

This is how I see it: image=”614” img_size=”full”]/vc_columnvc_row full_width=”stretch_row” css=”.vc_custom_1443861143463{margin-bottom: 40px !important;padding-top: 75px !important;padding-bottom: 75px !important;background-color: #f7f7f7 !important;}”[vc_custom_heading text=”ABOUT THE PROJECT” font_container=”tag:h2|font_size:24|text_align:left|color:%23222222” use_theme_fonts=”yes” css=”.vc_custom_1443758721807{margin-bottom: 25px !important;}”][vc_column_text css=”.vc_custom_1443758802822{padding-right: 50px !important;}

Hi,

Please ask your customer provide the purchase code and open a support request here: http://support.thememove.com – our developer will help you

Regards,
TM

Hi Heli, I just bought the theme, but I’m getting multiple ‘Connection refused’ errors while installing the required plugins. I’ve also made a support ticket about this, #22623. Thanks!

Got it. Our developer will reply you asap

Hello !

I have a form (made with CF7) with an acceptance checkbox in it that does not appear (checkbox doesnt – Text does). I think is something related to the css, but I wasn’t able to figure where the problem really is.

(same issue with radio buton etc.)

Can you help me please ? Thanks

Can i still send a mail to the support then ?

Yes, no problem. Our developer can support you in this case.

Remember to go to this site: http://support.thememove.com

Dear Support. Why is Templatera not included in the download package?

Hi,

You have bought Heli long time ago, just use it now?

Hi there,

Does your theme come with all the images and graphics included in?

Hi, Yes, after installing & importing you will get the site with all images like our demo.

You have a database connection error. I would love to see the theme before I buy it. Thank you.

We’ve fixed this problem, please try again. Thanks!

Hi there, I am currently trying to import the demo on my site and it keeps timing out. I have tried 3 times – do you know why this would be?

Hi, Please submit a ticket here http://support.thememove.com/helpdesk/tickets/new then our supporter will help you fix this issue soon,

having trouble installing the demo content. keeps getting stuck at 63%

Hi,

Please submit a new ticket here with your website info then our supporter will help you.

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey