Hmm, good to know, thank you. I’ll check the help file. Thanks!

Hmm, I found the WPML for Woocommerce etc, but not the single WPML plug-in… Are they one and the same? Thanks

Hi,

No, Sorry these both are different plugins, WPML which is compatible with Porto WordPress Theme, you can find it here: https://wpml.org/

Thanks.

Really great of you but pls remove domain name from your comment. Thanks

And another thing i wanna ask is there a way we can stop crop on all theme and on product zoom thumnail want a button like this http://prntscr.com/m0hrfm

Hi,

OK, for removing your Domain name I have to remove my previous comment and as per on your request I am removing it.

And for Cropped/Un-Cropped of the Images, please read and follow the instructions written in this doc: https://woocommerce.wordpress.com/2017/12/11/wc-3-3-image-size-improvements/

And finally sorry to say that but this is not possible to make a button like you want as this requires Customization.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 19/01/2017. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

First of all thanks for showing your interest in Porto WordPress.

We have set the size guide as a Global Tab from Theme Options so it appears on all the products with the same content, but if you want to use it on different products with different contents, then you just have to copy the content from Size Guide and paste that content by editing every single product in a Custom Tab option and change the content as per your requirements. It will work for you.

Thanks.

Hi,

Please download the latest Theme language translation files from below given links:

Finnish:
https://www.dropbox.com/s/dfjc2ecsn9xsm7t/porto-fi_FI.mo?dl=0
https://www.dropbox.com/s/i2xvegmkszlomgt/porto-fi_FI.po?dl=0

Swedish (Finland):
https://www.dropbox.com/s/yro0ykggax2g7e6/porto-sv_FI.mo?dl=0
https://www.dropbox.com/s/hhgs7p30z85iapq/porto-sv_FI.po?dl=0

Swedish (Sweden):
https://www.dropbox.com/s/1xt7j3753xmyks9/porto-sv_SE.mo?dl=0
https://www.dropbox.com/s/fbvfxdu51sh9qh4/porto-sv_SE.po?dl=0

Thanks.
   

Thank You!

Most Welcome

i sent a email to your mail ID(newsmartwave@gmail.com) 31th,Dec.2018 & Yesterday , included “Item Purchase Code:”, but i did not receive any reply from you.

My EMAIL ID:19863595@qq.com

Hi,

Your email reply has been sent and your support account has been created please check your inbox.

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

Yes, you can easily set the same header and color as in shop 20 Demo as per your requirements using Theme Options.

Thanks.

Hi,

Please go to Porto >> Setup Wizard >> Demo Content and click on any Demo and check yes these options showing in this screenshot: https://pasteboard.co/HTEIoDy.png

Thanks.
   

Hi,

Please upload the complete zip format file of the particular Font from “Font Control” it will work for you, It only recognizes and works with the zip file format, not with any other format.

So please download the complete zip format file of the Font and upload it again, it will work for you.

Thanks.
   

Thank you!

Most Welcome

Hi,

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

.portfolio-info {
    display: none !important;
}

Thanks.
   

Hi,

I think its CSS issue at your end, Looks like your site CSS is not working, and in your providing screenshot it is clearly showing that your site is on HTTPs protocol so please make sure that you have set the site URL from WP-Dashboard >> Setting >> General as HTTPs, if not then please set it as HTTPs from there and save changes and check your site after removing the browser cache hope you will not find this issue and if yes then please contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you.

Thanks.
   

Hi,

For changing Shop page banner, Please read and follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/12000052390--2-how-to-edit-shop-page-banner-and-changing-images-

and regarding permalinks we have to debug our site so for that please contact us through our support system with your site WP Admin and CPanel Login details so our Experts will debug and solve your issue on your site.

Thanks.
   

solved, thanks

Sound’s Great!

Hi,

Can you please contact us through our support system with your site WP Admin and FTP Login details and tell the strings there which are wrong in the file so our our experts will solve it for you.

Thanks.
   

According to Envato support policy, extending support is required to get further support. We always try to satisfy our royal customers that’s why we helped you at that time although your support was expired. We always do our best to provide as much support as we can, your support extend will encourage our work a lot.

Thank you. Youre second comment is milder than the first. I have solved the problem I’m using header 9.

For people that look for this: go to theme map > header > (yourheader.php) >

FIND: fa fa-reorder

past after this code here html code with font size and your text.

Have a nice day

Thanks for sharing this useful information with all of us.

Have a great day

Hi,

Please read this article: https://smartwave.freshdesk.com/support/solutions/articles/12000052389--1-home-page-pop-up-modal-box-background-image-and-text-changing-or-removing-

Thanks.
   

Hi,

This seems to be the JavaScript or JQuery confliction on your site, Please check once after deactivating all the third party plugins and check your site after removing the server, site and browser cache hope you will not find this issue.

OR if you have added any JavaScript or JQuery code into Theme Options or in Theme files then please remove it for while and check your site as well.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 19/07/2018. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Yes, Porto WordPress Theme meets your all requirements.

You can read more about it on the Item page here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399

CSS, JS, PHP files are included in the Theme Package, Compatible with the Bootstrap 4, latest version of WordPress 5.0 as well.

Thanks.
   

Hi,

For that, you have to use any third party plugin because there is no option in the Theme for that, and please use any third party plugin at your own risk because we do not provide support for any of the third party plugin as it requires Customization.

Thanks.

Can you recommend some plug-ins to me?

Thank you

Hi,

Sorry to say that but as I told you earlier that we have not tested any third party plugin with the Theme regarding this matter, so we are unable to suggest/recommend you any third party plugin, you have to try/test any third party plugin but at your own risk.

Thanks for your understanding.

Hi,

1. Can you please share the URL of the page where you saw this functionality because I am not understanding it properly.

2. Yeah, you are right, you have to import that particular demo and you can import it on localhost on your computer as well or on a test site as well and then copy the particular page from the test site to the Live site and it will work for you and for that you have to deactivate the Theme from Live site, for that please read this article: https://smartwave.freshdesk.com/support/solutions/articles/12000052391--3-transfer-re-use-license-from-test-to-live-site

Thanks.
   

I’m a little confused about how to use shortcodes, the document doesn’t explain them in detail unless I missed something maybe.

1- I meant how to make photo sections kind of how it’s displayed here: https://www.portotheme.com/wordpress/porto/classic-original/image-gallery/, for example what I want is Default > pick one > Masonry images 2- I also want to know how to make these lists: https://www.portotheme.com/wordpress/porto/classic-original/lists/

Like the numbered ones with different size and font, when I click on porto WPBakery options, there’s “Porto info list” element only when I search for lists and I can’t get it to work like those examples in the page.

Any help would be appreciated.

Hi,

1. That Image Gallery is made using Porto Image Frame element inside Porto Grid element as showing in this screenshot: https://pasteboard.co/HTw8Tw1.png

2. That List is made using HTML and CSS code inside Text Block element as showing in this screenshot: https://pasteboard.co/HTw9dHr.png

If you want same pages, I will create it for you on your site and for that you have to contact us through our support system with your site WP Admin Login details.

Thanks.

Hi,

I have tested the latest version of Porto WordPress Theme 4.8.5 and it is working perfectly fine with the latest WordPress, WooCommerce and all the other Theme required/recommended plugins at my end. It must be any third party plugin confliction issue at your end or please try once, after deleting the particular plugin and again Install it or check your site after deactivating all the third party plugins, hope you will not find this issue if yes then we have to debug your site but after extending your support extension because your 6 months of support period is expired from 25/03/2016. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.