6431 comments found.
Hi, I have posts with categories (parents of the sub-categories) and sub-categories and when I’m listing the posts, in the thumbnail it not only appears the parent categories, but shows the category based on the alphabet. Example: I have a parent category called “Beauty” and a sub-category called “Alimentation”. And instead of appearing the category “Beauty” is appearing the category “Alimentation”. Is there a way to show there only parent categories? Thanks, and great job on the theme, one of the best that i ever used.
Hi RegraSuplementar,
Thanks for your kind words.
For the post category, that you mean the category that show over the post thumbnail, right? If yes, please try to set the Primary Category for that post.
The primary category will show over the post thumbnail. Please visit our documentation on this page http://support.jegtheme.com/documentation/post/ about Primary Category.
Thank you
Thanks. That worked!
You’re welcome RegraSuplementar,
Thank you
Can I bulk chose the primary target or do I have to enter each post and change each one?
Hi RegraSuplementar,
Unfortunately at the moment we don’t have an option like that. Let us know if you have further question.
Thank you
Dear friends. Can you please improve thé typhography features? To je able set all main areas separátory. Fór example, if I want change heading in thé post, IT also change thé all other heading, etc… All main areas should be separated. Thank you fór improve in typhography area…
Hi 3Daviiid,
Thanks for your suggestion above, really appreciate it. We will consider adding this feature for next theme update.
Thank you
why are you misleading people? Your score values are incorrect Can you share the score link?
Google recently changed their algorithm to favor their own AMP project. its why our Mobile website not having a high score, while previously its got almost perfect score. Try to check on google page speed (Desktop tab). our site almost getting 100 right? yes its because they don’t change their algorithm on desktop yet.
we are not trying to mislead anything right there. as matter of fact, almost any site you found will have a low number of google page speed also. they try to choke everyone with their own new rule.
let test single post with AMP site.
https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fjnews.io%2Ftravel%2F2017%2F04%2F10%2Ftips-choosing-the-best-accommodation-type-for-your-trip%2Famp%2F&tab=mobileso please don’t spread false acusition. we are trying to be as transparent as we could be with out anything we hide from our customer. because we are not trying to fool anyone here. we understand it going to be a backlash to our self.
Thank you
Hi there,
I am trying to change the headline ‘Latest Post’ on the home page of the JNews Government Portal theme. It appears at the bottom of the page where all of the posts start to filter through. (link to theme using: https://jnews.io/government/).
Can you please let me know how this is done. Thank you, look forward to your response.
Hi CMingFischer,
Please go edit the page and find JNews Page Loop metabox > Page Loop Header > First Header Title. Let me know if you need further help.
Thank you
Hi there,
I do not see that option when I go to edit the page. The only options showing up are ‘JNews Single Page Default’, JNews Social Meta and ‘Revolution Slider Options’.
How to I get it so that option shows up?
Thanks!
Hi CMingFischer,
You need to use Landing Page on the page template. But it’s weird for me because the Page Loop element only available for Landing Page template. Please check our documentation here http://support.jegtheme.com/documentation/page/ then find Landing Page Template section.
Thank you
Hi there,
It is (and was prior to this post) on Landing Page template for the page attributes and I still do not have the options. I still only have JNews Single Page Default’, JNews Social Meta and ‘Revolution Slider Options’ visible.
Hi CMingFischer,
It seems i will need to do further investigation directly on your website. Can you please post this issue on our Support Forum here http://support.jegtheme.com/forums/forum/jnews/? We will help you asap.
Thank you
Hi there,
Trying to rename ‘Latest Post’ on the homepage of JNews Government Portal template. It is at the bottom where all the posts begin to filter through. (Link: https://jnews.io/government/)
Can you please let me know how this is done. Thanks!
Hi CMingFischer,
Please go edit the page and find JNews Page Loop metabox > Page Loop Header > First Header Title. Let me know if you need further help.
Thank you
How can I whitelabel this theme? After the install, I can see a message in footer:
© 2019 JNews – Premium WordPress news & magazine theme by Jegtheme.
Hi ssabihahmed,
Please go to WordPress Customizer > JNews : Footer Option > Footer Option > Footer Copyright. Let me know if you need further help.
Thank you
The support team reply after 48 hours. My google page speed came down from 90 to 9 after I installed this theme.
Hi amiralishahbangi,
Our support team will answer your question within 24 hours, but if you post your question during weekend your question will answer on next the Monday. Please check our support policy right here http://support.jegtheme.com/support-policy/
Can you provide me your site URL for further checking?
Thank you
Re: The Reivew Meta in the post editor has gone
Hello Jnews.
1) I am using the video game template and upon editing a single article with its review, Don’t see that option anymore. The review meta box in the backend is not there anymore. Any ideas how would I go about fixing it would be appreciated! By the way, I’ve tried reinstalling the Review plugin and it didn’t help. I am have also tried various browsers.
2) Am I able to add the frontend video submit button onto the home page in the video game theme? Thank you!
hi Samkarpenter, i see that you still having your support time active. so please send your question to our support forum at http://support.jegtheme.com/forums/forum/jnews/
our support staff will gladly help you with your question.
Thank you
Hi, which font and vector do you use on this site logo https://jnews.io/rtl/
hi samisam, we use font named as “cairo”. you can find it right here : https://fonts.google.com/specimen/Cairo
Thank you
I am having trouble controlling image size in JNews Image Gallery
Hi lillythomas,
Can you provide me an example of the problem that you get in there.
Thank you
when add a picture to the JNews image gallery they are large and distorted Serched the problem online thumbnail regenerator was recommended installed the thumbnail regenerator but that did not fix the problem. I cannot ad gallery images of products if I cant control their size.
you can see on home page of latenitecorner.info
The size of the pictures is too large they don’t even look like thumbnails. The pictures look stressed and distorted no matter what the original size is. I don’t see in the video where it addresses these ridiculously large thumbnails. I can’t have product ads that take up almost a whole page.
hi lily, im not really sure which element do you mean. which thumbnail do you mean? also your landing page is result of imported content.
also may i know which element “JNews image gallery” do you mean?on our understanding, those element is described on this page : https://jnews.io/custom-gallery/
Thank you
Yes JNews Image Gallery does not work the image quality is unacceptable and too big!! It asks for a size thumbnail is the default size no matter what you do any image place gets distorted and blown up out of proportion
Hi lillythomas,
Please provide me the page or post URL that contains JNews Image Gallery on your website. Previously i can’t find it on your website and also i can’t access this URL https://latenitecorner.info/wp-admin/post.php?vc_action=vc_inline&post_id=678&post_type=page
Thank you
I recreated the gallery called smart products on latenitecorner.info home page. It appears to be gallery specific if I take an existing post and replace picture the image does fine but I did regenerate thumbnails when I replaced image in existing post
Hi lillythomas,
Thanks for your info, but i’m still can’t find “smart products” that you mention above (https://www.dropbox.com/s/6ebyxz3usq47rcc/latenitecorner.info_.png?dl=0). Can you provide something like screenshot maybe? I just want to make sure so i can easily to help you out.
Thank you
Hi lillythomas,
That gallery element is WPBakery element https://www.dropbox.com/s/jnzwhioehrvywlp/Screenshot%202019-01-10%2011.44.35.png?dl=0
You may need to use full image size in there.
Thank you
hello I have a problem like adding advertising to my page because the ads do not appear
Hi soy_anderson,
Can you provide me your site url for further checking?
Thank you
earthcntral.com
hi soy_anderson, i notice that you still have your support time active, can you please send your question on our support forum at http://support.jegtheme.com/forums/forum/jnews/
and please explain the detail of your issue like how you set up your advertisement, also on which place you want it to be shown.
Thank you
How can i make the social share buttons always visible while scrolling post in mobile? sticky social share how to do that?
Hi madeforher,
For the social share at the moment, we don’t have this kind of feature. You may need to do some changes in there based on your requirement and your share setup. Can you share your site url?
Thank you
salve problema compatibilita con il plugin Ultimate GDPR, prego di Verificare , é un plugin popolare!!! grazie
Hello compatibility problem with the Ultimate GDPR plugin, Please check, it’s a popular plugin !!! thank you
hi pilly74, I think there will be no issue with those plugins.
Thank you
when the plugin is active, your plugins installation panel is white. I do not know if it affects other options thank you
when the plugin is active, your plugins installation panel is white. I do not know if it affects other options thank you
hi pilly74, can you please send your question to our support forum at http://support.jegtheme.com/forums/forum/jnews/
Thank you
Hello, Please help check my site, Does My site plugs in complex with each other. Home page did not show image properly ? cloudgameonline.com and forum posting not getting answer I post a few day ago also i can’t find that threat post.
hi poppo123, can you try to disable jnews speed. i think there is some issue when generating js minification.
Thank you
I had disable it but nothing solve. Any other way please. cache and speed i’m using Wp-fastes cache, Jnews cache, cloudflare integrated with siteground hosting.
Hi poppo123,
Regarding this issue can you please try to disable all plugins except required plugin that related with JNews just for a while to check if there’s plugin conflict issue in there.
Thank you
First time is i just purge cache with jnews speech it usually happen when purge but normally it take just a few hours for everything comeback as normally. and now nothing solve even i disable all plugin and cloudflare integration.
hi poppo123, so you will need to clear your cache to on cloudflare. we actually having plan to remove jnews speed plugin on the future update. because themes should not be handling a feature like this one.
so it recommended if you disable the plugin, and try to use another plugin. i believe there is plenty high-quality plugin outside that work perfectly with these themes.
Thank you
Is it compatible with Rank Math SEO plugin?
i believe there will be no issue with those plugin. because SEO work a different way with the themes. and I don’t think there will be any conflict for both to work together.
Thank you
Coba aja ada Fitur Custom Post Type Builder dengan dukungan dari tema ini. Pasti jadi Game Changer bosque 
Jadi orang dapat dengan bebas bikin konten seperti Movie Database, Game database, etc… karena web2 paus seperti IGN, Comicbook, udah pake gituan yang membuat mereka tidak terkalahkan…
perlu dikaji lagi nih om. kita terima masukan nya.
Thank you
Hi. Pre purchase question: is it possible to disable feature images on modules, or there are some modules whithout image, only title and text? I need build a news theme, but I cant use images on modules in the frontend, only on single posts.
sure you can, we can give you some custom code to disable image on module.
Thank you
Yahoo weather change rules. Now jnews-weather not working???
Hi montadmin,
We’ve been noticing that Yahoo has been changing their weather API. Currently, we still take a look on this thing and it may take some time. At the moment you may need try to use other weather source that we support. Let me know if you have further question.
Thank you
I have a really quick question. How to add another team member to the team list? When I add second Post Author Box I don’t know how to put another user in it.
https://falakina.pl/2603-2/
Thank you for your wonderful theme!
hi mtobjasz, i think you can build something like that with elementor or any page builder you use. but it will be static, not dynamic. but you can create design as you like.
Thank you
Hello.
After updating on wordpress 5.0.2 and jnews 3.1.3 i “lost” Post Subtitle.
How can i restore it?
Looking forward for your reply 
please take a look right here : http://support.jegtheme.com/forums/topic/subtitle-box-disappeared-after-5-0-updates/
Thank you