Discussion on Native - Stylish Multi-Purpose Creative WP Theme

Discussion on Native - Stylish Multi-Purpose Creative WP Theme

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1743 comments found.

Hi, we have some problems displaying subtitles in WP Bakery Portfolio Items. In the sourcecode of the page they are visible, while not able to be amended with WP Bakery. As we are already using PHP 7.3, could you please upgrade Slider and WPBakery with a new template release? Kind Regards, Rouven

Hello Rouven!

The latest versions will be added to the theme update. We can send them to you, just submit a ticket in our support center.

Best regards,
DFD Support Team

Hello! i have huge issues with this theme! I have some screen captures I want to show you! takes to long to load the site, the google developers apps score “0” over “100” please Help!

Glad to know the issue is solved!

Best regards,
DFD Support Team

Hi Ellen!

Got another problem!!!

In all the pages near the sticky header, is recognizing the logo somehow, is nothing there! and you can´t click on the portfolio or wherever cause when you click, redirect you to the main page.!!!!!!!

what´s happening now? I send you an email with the Captures!!!

We have got your email and get back to you as soon as possible.

Best regards,
DFD Support Team

How soon can you update the theme for the new version of WooCommerce? All my products disappeared because of it.

dfd-native/woocommerce/content-widget-product.php version 3.5.2 is out of date. The core version is 3.5.5

Hello JohnsonDesignCo!

Our team is currently working on the update and we’ll release it as soon as possible.

Best regards,
DFD Support Team

Hi,

I’d like a refund because I wont use this theme because the demo imports didnt work – there was image files missing so the background looked really bad. It was purchase code 3fcf75b2-5e9e-44ec-b5d2-56cebb4c1721. Please refund!

Hello ErikAllberg!

Probably, you already had images in your media gallery or low server configurations so the import was not fully correct. Our support team would be glad to help you, just submit a ticket in our support center and provide us with the WP access and link to your site.

The financial questions are managed by Envato support so you need to contact Envato team.

Best regards,
DFD Support Team

I guys do you provide all the PSDs

Hello Mokharist!

PSD files for demo layouts are included and can be provide by our support team.

Best regards,
DFD Support Team

Greetings of the day – I wonder if there is any way to choose custom order to display portfolio items such as A-Z or Z-A or ascending / descending order – couldn’t find any option to set it – If someone has 100+ portfolios items and he already added all, there is no way he can display it on front A-Z or Z-A or ascending/descending order. Right now it’s just presenting the way you added them – any sort out – I want to show it A-Z order – thank you.

Hello Vickysdhir!

There are no such options for the portfolios for now.

Best regards,
DFD Support Team

We’ll add your request tour wish list.

Best regards,
DFD Support Team

Hi there, Is your theme compatible with Contact 7 (stylistically speaking) as it already includes everything one needs for GDPR? Thanks and kindest regards.

Hello ZeldaWyler!

The theme is compatible with Contact form 7.

Best regards,
DFD Support Team

Hi, guys. Thank you for the cool WP theme (Native). I’ve got some issues using Header Option #12 and I would like to get your help/advice about what would be the best way to fix them:

- when I choose Boxed page layout width than I can’t stretch rows to the main container width (where all content goes). Even when I chose “Full width” in row settings it still keeps 1200px. I need an option to stretch a row to the real full-width. - – at the same time when I choose Full-width page layout I can’t make a row “boxed” when I choose Boxed Content Width in row settings

- I have an issue with displaying Slider Revolution full-width slides. Slider in a full-width mode basically gets stretched to the full width of the page but not the full width of the main container. So, in this case, left part of the slider is hidden by a header (menu). it is very annoying and I don’t see a proper easy way to fix unless setup different padding to Slider Revolution for each possible screen size.

Thanks. Hope to get your feedback soon

Hello Urbanblockmedia!

Thank you for the attention to our theme!

1 As you have mentioned you choose Boxed page layout so it means the content width will be 1200px, in case you need to have fill width and boxed rows width you need to choose Fullwidth page layout. Boxed can be set in row options (content width), please, check this article. Could you please, submit a ticket in our support center and provide us with the WP access and link to the page in questioning? We’ll check it for you.

2 Please check this article.

Best regards,
DFD Support Team

Hi team !!

I like your effect in your homepage.http://nativewptheme.net/ How can I get it. it’s include in Native theme ??

Hello Quyenhm!

The requested page is HTML version of our promo page, and it is not available in the list of the demo layouts. Please check this demo layout.

Best regards,
DFD Support Team

thank you very much. I found it !!

Always welcome!

Best regards,
DFD Support Team

Hello team, I am using a translator from Spanish to English. unfortunately, after i send a message from DFD form, i become to the e-mail this:

From: {{text_name-1}} {{text_name-2}} Subject: {{email-3}} Message Body: {{textarea_name-4} Without the real message body.

I followed the instructions of the video “https://www.youtube.com/watch?v=yhfBEnaWOBc&list=PLb4J5GIHmy1njwl7iudP2UkYMhel49fVc&index=56” and also of the page”http://nativewptheme.net/support/knowledge-base/contact-form-mail-tags” without result :C

Hello Jesuuu!

We recommend you to check the issue with the hoster as probably there is the restriction for this kind of mail tags. Could you please, submit a ticket in our support center and provide us with the WP access? We’ll recheck the form for you.

Best regards,
DFD Support Team

Hello, I have got problem with my images.

I’ve set demo successful. When i preview page which come from demo , images visible but when i uptade page and click orginal link, all images unvisible except background images. Also sticky header doesnt work.Original header works like fixed menu.But in preview its work true.

Hello Hasatanaokulu!

Could you please, submit a ticket in our support center and provide us with the WP access and some more detailed information about the issue?

Best regards,
DFD Support Team

hello Im trying to do a shop with native shop-first but in the page shop i can´t change the header. could you help me please.

https://santosdacunha.com/lojasc3/shop

Hello ValDyas!

The page you are referring is is archive page as it’s set as shop page in Woocommerce setting. The header style can be changed in Theme Options > General Options > Layout settings > Archive Pages Header.

Best regards,
DFD Support Team

Hi, I use the quotation mark (‘) in the title and comment section for the Hotspot feature. Can you help me?

The hotspot feature does not work on the page edit screen when I use a quotation mark (‘)

Hello Eminsandik!

Could you please, submit a ticket in our support center and provide us with the WP access and some more detailed information about issue?

Best regards,
DFD Support Team

How do I get rid of the right sidebar on blog landing page? It won’t leave.

Hello Adamfischer!

Please check Theme Options > Blog Options > Blog page options > Blog page layout or Theme Options > Blog Options > Blog archive page options > Archive layout if you are referring to blog archive page.

Best regards,
DFD Support Team

Hi ,

Can i add/edit default contact form field in theme

Thanks

Hello Shebil!

You can change the fields in module itself, please check this article for more detailed information.

Best regards,
DFD Support Team

Hi,

first of all : this is the second time I buy Native theme, thanks, it’s great ! :) I used Ronneby many times also, keep up the good work.

I have an issue with installing an Adobe Font on my website : I don’t know how to do it…

This is the font I want to install (I have a Creative Cloud account and everything) : https://fonts.adobe.com/fonts/omnes#packages-section

Could you please help me ?

Thanks

Hello RolandGosselin!

Thank you for the attention to our themes.

Could you please, submit a ticket in our support center and we’ll check what can be done?

Best regards,
DFD Support Team

Hello, in portfolio items, we miss the settings for the article that were previously displayed under the article. Currently, e.g. we can not specify a custom header image or subtitles because the menue is not shown. How can we fix this problem?

Hello Krtzmnn!

Could you please, submit a ticket in our support center and provide us with the WP access and some more details of the issue?

Best regards,
DFD Support Team

Hi I submitted a ticket last week Thursday for assistance with installation and have not gotten any feedback. I need this installed urgently, regretting my purchase. Everytime I try to install the theme is says the link has expired.

Hello Meganbrophy!

As we can see we haven’t got any tickets from you, furthermore, as we can see you haven’t been registered on the support forum, please check this video: https://www.useloom.com/share/92ec24aad31d438f9dbf17f3db4223ea.

Could you please clarify the way you have sent the ticket and resend it one more time using this link? Do not forget to provide us with WP and FTP access details.

As for your issue, most probably you have low server configurations and theme should be installed via FTP, check more details here.

Best regards,
DFD Support Team

Hi, TEAM.

I just purchased the Native theme, please why do I have the message below showing on my dashboard:

“DFD Theme Extensions is enabled but not effective. It requires DFD Native theme in order to work.”

I need quick help, please.

I’m not a WP expert…Please, where do I rename it? The same ‘styles.css’ file?

Even after removing the entire WP file and uploaded again, I still got an error message:

“The following themes are installed but incomplete.

Name: DFD Native Description : Template is missing. Standalone themes need to have a index.php template file. Child themes need to have a Template header in the style.css stylesheet.”

Like I said, I’m not an expert, please help immediately, or I get a refund.

Thank You, TEAM.

Please submit a ticket using the link from my previous response and provide us with the WP and FTP access details. We’ll be able to check request and help you.

Best regards,
DFD Support Team

Hi, I wanted to request an option to easily change the “Login on Site” text in the theme options. I updated the PHP file but every time the theme updates I have to redo it and I prefer to not even mess with theme files if I can help it.

Hello OutLoudStudio!

Thank you for the feedback! We’ll add your request to our wishlist.

Best regards,
DFD Support Team

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