23241 comments found.
Hello, The FAQs are being duplicated.
Hi,
Please go to WP-Dashboard >> Setting >> Reading and set “Blog pages show at most” and “Syndication feeds show the most recent” to “99” and save changes and check your site after removing the browser cache: https://pasteboard.co/HYWEtV5.png
I don’t have these options
Hi,
Please contact us through our support system with your site WP Admin Login details so we will check and solve it for you.
Thanks.
Hello. Please, send link to Russian and Ukrainian translation.
Hi,
Please download the latest Theme translation files attached below:
Ukrainian (Ukraine):
https://www.dropbox.com/s/dp222uy5q75hjvy/porto-uk_UA.mo?dl=0
https://www.dropbox.com/s/6s2ywaea9ivwd3f/porto-uk_UA.po?dl=0
Russian (Russia):
https://www.dropbox.com/s/1q3lj2euf9vrfwn/porto-ru_RU.mo?dl=0
https://www.dropbox.com/s/5rq6ejcec43ggcf/porto-ru_RU.po?dl=0
Thank you.
1. I uploaded and rename file /theme/porto/languages/uk_UA.po /theme/porto/languages/uk_UA.mo
And in site settings wp-admin/options-general.php set Ukrainian language But it does not work Example 404 page https://uaua.space/x
Maybe I need to change language somewhere else?
2. Enable Sticky Header – ON But It does not work https://uaua.space (test domain)3. Hamburger menu does not work
4. I have some errors in Console.
2-4 Resolved (You have bad js code on home page in Finance template)
What about #1
Hi,
Can you please contact us through our support system with your site WP Admin Login and CPanel Login details so we will check and solve it for you.
Thanks.
Done. But how this resolved maybe useful for other people
Hi,
Yes, It will be useful for other customers as well, Your issue has been solved please check your ticket reply and then you can Post the solution here and share with other Customers as well, Please check your ticket reply and reply to your accordingly.
Thanks.
It has NOT been solved.
I received only “We have received your message, we will look into it and get back to you shortly with solutions. We appreciate your patience.” 
Hi,
We have sent a reply to your ticket NO: #41598, Please check again: https://pasteboard.co/HYZRviv.png
Thanks.
1. It has NOT been solved.
Test page https://uaua.space/x https://prnt.sc/mera6e Why I still not see Ukrainian?2. I found problem and solved. Your way it is very strange way and wrong Compare https://www.portotheme.com/wordpress/porto/finance/company/ and https://uaua.space/company/
Please, solve the #1
Hi,
Please check your ticket reply and please do not communicate on multiple places, Please reply to your ticket and communicate there.
Thanks for your understanding.
Ok if you are answer on question in ticket, but you didnot
Which path is right? Done after ticket and didn work 1. wp-content/languages/ ?
Porto documentation https://www.portotheme.com/wordpress/porto/documentation/translation/ 2. wp-content/themes/porto/languages/Or 3. wp-content/themes/porto-child/languages/
Hi,
We have replied to your ticket with the solution please check it.
Thanks.
Hi, I’d like this theme for one of my clients. I saw a lot of your demos but the Blog type is always the same. It seems to have only a list view type and this type of blog does not appeal to my client. I read in the theme description that there is also the grid type, I can view a demo of this type? For me it’s necessary before buying the theme. Thanks
Hi,
First of all thanks for showing your interest in Porto WordPress.
Yeah, Sure, you can check the Grid Layout for the Blog page here on my test site: http://hubdatasolutions.com/pearl/porto/shop3/blog/
Thank you! This is the only possible layout?
Hi,
No, These are the Possible and Default Pre-Built Layouts for Blog Page and you can change it from Theme Options easily as per your requirements: https://pasteboard.co/HYZO0Ey.png
Thanks.
how to disable or enable newsletter popup?
Hi,
Please read and follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/12000052389--1-home-page-pop-up-modal-box-background-image-and-text-changing-or-removing-
Respected creators of the fantastic and best porto theme, how we can use your Porto theme on another domain?
We have installed Porto Theme on one domain and we are very satisfied with it.
We want to create one site on another domain where we will transfer some products from old one.
We need that this new site is identical to the old one in order to retain the graphic identity, and same functionality and we are sure that there is no better template than the Porto on the market.
Do we need to extend the licence, or we can buy again same theme from same envato acount?
Thank you in advance for your replay.
Thanks for your kind words about Porto.
You can buy 1 more license for new domain. If you get any problems, please do not hesitate to contact our support system here, https://portotheme.com/support
Regards, P-THEMES
Hello.. For a long time ago i reported 2 DB requests which is really slowing down the page load. These 2 requests is for the revolution slider and master slider and as my sites does not use any of these sliders these requests should be deactivated 100%. Can this be fixed as it is a big pain to fix it myself on each update?
SHOW TABLES LIKE ‘wp_masterslider_sliders’ Redux_Framework_porto_settings->__construct() wp-content/themes/porto/inc/admin/theme_options/settings.php:17 Redux_Framework_porto_settings->initSettings() wp-content/themes/porto/inc/admin/theme_options/settings.php:31 Redux_Framework_porto_settings->setSections() wp-content/themes/porto/inc/admin/theme_options/settings.php:74 porto_ct_master_sliders() wp-content/themes/porto/inc/functions/content_type/meta_values.php:154
SHOW TABLES LIKE ‘wp_revslider_sliders’ Redux_Framework_porto_settings->__construct() wp-content/themes/porto/inc/admin/theme_options/settings.php:17 Redux_Framework_porto_settings->initSettings() wp-content/themes/porto/inc/admin/theme_options/settings.php:31 Redux_Framework_porto_settings->setSections() wp-content/themes/porto/inc/admin/theme_options/settings.php:75 porto_ct_rev_sliders() wp-content/themes/porto/inc/functions/content_type/meta_values.php:186
Hi,
Thanks @metuza, we are always very serious to hear your opinions for every updates. We will consider your report for next update.
Thanks.
Hi,
There is no option in the Theme Options to move the Category Description from top to bottom on the category page. But you can achieve it by following the steps listed below.
1. Please go to WP-Dashboard >> Blocks and create a new block.
2. Add/Write the Description in the particular block as per your requirements.
3. Save the block and click on quick edit and copy the block slug name.
4. Go to Products >> Categories and edit the particular category.
5. After editing the particular category scroll below, you will find Content Bottom option.
6. Paste the block slug name in the Content Bottom Option and save change.
7. Finally check your site after removing the browser cache.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 08/10/2018. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi Have you got Hungarian language file? Earlier, 2 month ago, you linked a file but now it’s broken.
The dropbox links mentioned above not works. Sayd: That file isn’t here anymore Please, send me, if you can. Thanks!
Hi,
Please download the latest Theme Hungarian Translation files from below given links and upload it to wp-content/languages/themes and then go to WP-Dashboard >> Setting >> General and change your site language from there as Hungarian and save changes and check your site after removing the browser cache.
https://www.dropbox.com/s/fehhlt7p7xkhaxi/porto-hu_HU.mo?dl=0https://www.dropbox.com/s/cgt60nowvgumi4x/porto-hu_HU.po?dl=0
On desktop i can see the cart and search: https://imgur.com/0hCZ1xk
On mobile i cannot see them: https://imgur.com/OjsSH01
What do i need to do to get them like this: https://imgur.com/tAKL4pR
Where can i change the “Home” breadcrumbs text? I can’t find the option in your theme. I wanna change “Home” to different word. How can i do that?
Hi,
You can change it as per your requirements by changing it into the Theme language po file or you can change it by editing the file breadcrumbs.php under wp-content/themes/porto/inc/functions/layout
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 11/11/2016. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Good Day,
I have picked up an error in your taxonomy-portfolio_cat.php file, with the latest theme version 4.9.1.
Line 133 of the file shows like so when viewing live:
div class=”clearfixportfolio-row portfolio-row-5default”
The clearfix is joined to the portfolio-row class, as is portfolio-row-5 joined to default class, therefore breaking the column widths on any page with the cat taxonomy.
If you could please rectify in the next update.
Best Regards,
Hi,
Thanks for letting us know, We will check it and if we will find any issue we will surely look through it and will fix it with the new Theme update.
Thanks.
I was wondering if there is any theme option which prevents the buyer to add a product into cart if they don’t select the size, i will sell clothes so is important for the customer to chose the clothe size.
Ignore this, found the solution, i forgot about variable product, now my question is, when i set variable product the label on the right that use to show the discount of the product now just show the text sale, and i really like the discount part, is there any way to have variable product and the label with the discount active ? i need variable just for the size of the clothes. thank you in advance.
ok, sorry, nevermind :)) found the solution, for who needs something like this add in functions—
function set_sale_flash( $html, $post, $product ) { $html = ’’; if ( $product->get_type() == ‘variable’ ) { $prices = $product->get_variation_prices(true);
if (empty($prices['price'])) {
return $html;
}
foreach ($prices['price'] as $pid => $old_price) {
$pobj = wc_get_product($pid);
$prices'price' = wc_get_price_to_display($pobj);
}
asort($prices['price']);
$sale_min = current($prices['price']);
$sale_max = end($prices['price']);
asort($prices['regular_price']);
$regular_min = current($prices['regular_price']);
$regular_max = end($prices['regular_price']);
if ( $regular_min > 0 && $regular_max > 0 ) {
$perc_min = round( 100 - ( (100 / $regular_min) * $sale_min ) );
$perc_max = round( 100 - ( (100 / $regular_max) * $sale_max ) );
$html = ' ' . ( ( $perc_min != $perc_max ) ? ( $perc_min . '' . $perc_max ) : $perc_max ) . '% ';
}
}
return $html;
}
and style badge-sale to look as you need it 
I need How to manage (need to reduce) Product thumbnail title font size and I cant found documents to explain that.
Hi,
Can you please provide me the screenshot of the Title and also your Live site URL as well so that I’ll check and provide you the solution for that.
Thanks.
Where can I send you the attached screenshot?
Hello¿?
Hi,
Use this site to share your screenshot: https://pasteboard.co/
And also share your Live site URL with me here as well.
Thanks.
Hi, used purchase code on an old website that isnt used, how to get this sorted?
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Thanks.
Hello,
I did what you instructed me on support ticket. New server, empty cache, new porto install by rules, etc.
No sql error, no server error, no php-fmp error….
Wp-admin works nice and smooth except porto-options. Very very slow, almost unresponsive.
Error in debug.log: PHP Notice: A non well formed numeric value encountered in /var/www/html/wordpress/wp-content/themes/porto/style.php on line 4539.
Any suggestion?
Thx in advance.
Hi,
This is the PHP related issue, I think you are using PHP 7 or 7+ which is not working for your site properly, You can read and finds the solution in the similar issue here in the GitHub Threads:
1. https://github.com/interconnectit/Search-Replace-DB/issues/217
2. https://github.com/QoboLtd/Search-Replace-DB/commit/3494f3deb7f99f7496983c90c1e9f3d30aa38669
3. https://github.com/processwire/processwire-issues/issues/31
Or please try once after setting up your PHP version as 5.6 once.
Your recommendation for porto is 7+ as I know, but thx anyway.
Hi,
Porto WordPress is fully compatible with the PHP version 7 or 7+ but some of the Theme required/Recommended plugins like Slider Revolution, etc, are not compatible with the most latest PHP version which are creating an issue on some of the hosting as same in your case.
Thanks.
Ok. On which hosting is working 100%?
Hi,
As I told you some plugins are not compatible with the latest PHP version which is creating an issue on your site and it will create issue for you on every hosting until the plugins developer does not update the plugins, and you will find the Theme minimum requirements here in the Theme documentation: https://www.portotheme.com/wordpress/porto/documentation/requirements-for-theme/
Thanks.
Ok, thx. No hard feelings. I can understand. So you are pretty sure if I set up with php5.6 it will work? Thx in advance.
Absolutely Sure.
You’re right. Now is ok. Front slower but works. It is WP Woo page with 13000 SKU numbers and surely 35000 images, without thumbs. If someone ask you is it works. Thank you.
Hi,
Sound’s Great!
If you have any issue remaining or new issue then please generate a ticket through our support system.
Thanks.
Hello, Please check this error, this error was not happened at this version, it was also happened on previous version. How to solve this error? Thanks.
Mixed Content: The page at ’<URL>’ was loaded over HTTPS, but requested an insecure stylesheet ’<URL>’. This request has been blocked; the content must be served over HTTPS. (index):158 Mixed Content: The page at ‘https://www.sky007.vn/en/product/bbia-last-auto-gel-eyeliner-02-mellow-brown-2/' was loaded over HTTPS, but requested an insecure stylesheet ‘http://www.sky007.vn/wp-content/uploads/porto_styles/js_composer.css?ver=4.9.1'. This request has been blocked; the content must be served over HTTPS. (index):163 Mixed Content: The page at ‘https://www.sky007.vn/en/product/bbia-last-auto-gel-eyeliner-02-mellow-brown-2/' was loaded over HTTPS, but requested an insecure stylesheet ‘http://www.sky007.vn/wp-content/uploads/porto_styles/shortcodes.css?ver=4.9.1'. This request has been blocked; the content must be served over HTTPS. (index):165 Mixed Content: The page at ‘https://www.sky007.vn/en/product/bbia-last-auto-gel-eyeliner-02-mellow-brown-2/' was loaded over HTTPS, but requested an insecure stylesheet ‘http://www.sky007.vn/wp-content/uploads/porto_styles/dynamic_style.css?ver=4.9.1'. This request has been blocked; the content must be served over HTTPS. (index):1 Mixed Content: The page at ‘https://www.sky007.vn/en/product/bbia-last-auto-gel-eyeliner-02-mellow-brown-2/' was loaded over HTTPS, but requested an insecure stylesheet ‘http://www.sky007.vn/wp-content/uploads/porto_styles/js_composer.css?ver=4.9.1'. This request has been blocked; the content must be served over HTTPS. (index):1 Mixed Content: The page at ‘https://www.sky007.vn/en/product/bbia-last-auto-gel-eyeliner-02-mellow-brown-2/' was loaded over HTTPS, but requested an insecure stylesheet ‘http://www.sky007.vn/wp-content/uploads/porto_styles/shortcodes.css?ver=4.9.1'. This request has been blocked; the content must be served over HTTPS. (index):1 Mixed Content: The page at ‘https://www.sky007.vn/en/product/bbia-last-auto-gel-eyeliner-02-mellow-brown-2/' was loaded over HTTPS, but requested an insecure stylesheet ‘http://www.sky007.vn/wp-content/uploads/porto_styles/dynamic_style.css?ver=4.9.1'. This request has been blocked; the content must be served over HTTPS.
Sorry, wrong sentence : this error was not happened at this version, => this error is not only happened at this version
And It just happened click “Add to cart” button on product page
Hi,
Can you please make sure by going into WP-Dashboard >> Setting >> General and make sure that site URL is set there as HTTPs if you are using the SLL certificate on your site, and if not then please change your site URL as HTTPs from HTTP there and save changes and then check your site after removing the browser cache.
Otherwise, you can use this plugin as well: https://wordpress.org/plugins/really-simple-ssl/
Hope your issue will solve and if not then we have to debug your site and for that you have to contact us through our support system with your site WP Admin Login details but after extending your support extension because your 6 months of support period is expired from 06/12/2017. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
I solved it, it’s not relate to this theme, but it’s the reason by HTTPS setting on multisite.
Thanks.
Sound’s Great! 
How can i disable/remove the “back to top” button? I can’t find informations in the documents.
Hi,
Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
div#topcontrol {
display: none !important;
}
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 11/11/2016. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Warning: require_once(wp-content/plugins/porto-widgets/widgets/price_filter_list.php): failed to open stream: No such file or directory in /wp-content/plugins/porto-functionality/porto-functionality.php on line 125
Fatal error: require_once(): Failed opening required ’/wp-content/plugins/porto-widgets/widgets/price_filter_list.php’ (include_path=’.:/usr/share/php’) in /wp-content/plugins/porto-functionality/porto-functionality.php on line 125
Hi,
Please make sure that you have deleted these three plugins (Porto Widgets, Porto Short code, Porto Content-Type) before Installing/Activating Porto Functionality, If not then please delete these three plugin first and then Install and Activate Porto Functionality, hope you will not find an issue and why you have to delete these three plugins you will find the answer in the below given note.
Note: Please take a complete backup of your site before update the theme and also deactivate/delete these three plugins (Porto Widgets, Porto Short code, Porto Content-Type) before an update because in our latest theme we have made a new Plugin named Porto Functionality is combination of these 3 plugins so before install Porto Functionality you must deactivate/delete those 3 plugins and in our new update also Ultimate addon for Visual composer Plugin is also excluded, the elements which are used in the site of Ultimate Addon we add those elements in Porto Functionality so no need to worry but you can use Ultimate Addon for visual composer as well it is up to you.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 03/03/2017. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hello, i run into a problem, some of the words are not translated, like when i hover over the cart i can see 2 words in romanian and 2 words in english, the text “sort by” again on the porto products widget, at the checkout page some words, any help with this please ? link to website ==> https://g3goldentech.ro/soooraj/
Hi,
Please download the latest Theme Romanian Translation files from below given links and upload it to wp-content/languages/themes and then go to WP-Dashboard >> Setting >> General and change your site language from there as Romanian and save changes and check your site after removing the browser cache.
https://www.dropbox.com/s/sn12kep42rcdohu/porto-ro_RO.mo?dl=0https://www.dropbox.com/s/09somxbzwdidt2p/porto-ro_RO.po?dl=0
Hope your issue will solve if not then please contact us through our support system with your site WP Admin Login details and CPanel Login details so we will solve it for you.
Thank you for you support, that fix it.
Most Welcome 
Hi, can you please reset my license code? Thanks
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Thanks.
that was quick, thanks!
Hi,
Most Welcome
and Also please consider to extend the support period, your support is expired. Due to Envato support policy, this is required to get further support.
Thanks for your understand.