8635 comments found.
Hey there. Great theme! Is it possible to have social icons in top main menu? Thanks!
Hi belgiumfrank and thank you for appreciate Uncode!
Yes here you are: https://undsgn.com/uncode/homepages/creative-digital-agency/
You have this option in the Navbar > Additionals: https://undsgn.d.pr/sWexIG
No, thats not it… I need social icons where the secondary menu is.. Is it possible? Please help.
Hi, there is not a native method like for the main menu but you just need to create an empty link, save the menu page, then click on the icon and select your icon: https://undsgn.d.pr/omx1MR
Thats not working. When I click save it all dissapears – baceuse there is no Navigation Label.
Hi, we are able to make this working, try to insert the HTML space  .
Ok, I inserted and it worked. Thank you. The problem that I have now is that I need icons to be white and a bit bigger and Secondary Menu to be transparent like primary menu. Site: https://jmfa.casa-soft.com/
Hi and thank you for confirm! Unfortunately you cannot have a transparent menu here, to make icons bigger you can use this:
.menu-smart i.menu-icon {
font-size: 1.2em;
}To have more padding there is an option: https://undsgn.d.pr/tOgQqw
Thanks! Is it at least possible to change the color of secondary menu background?
Use this:
.top-menu {
background-color: #cc9f33 !important;
}
Thanks!
Thank you for confirm! (In my opinion also a bit of padding should be nice…)
Hello, with the update to Uncode 5.0, my menu and Footer disappear. Even if i had not renew my support, it’s a very big problem for me so i don’t understand why because maybe i don’t be the only one to have this problem. https://espritplanete.com/
Hi gaglain! Unfortunately we don’t have other reports. Have you tried deactivate your child theme? Maybe there are some customisations that are not working with some codes of the new version. Here you have an article, maybe is for bigger problem, maybe you can find some hints: https://support.undsgn.com/hc/en-us/articles/360000874797
Hi, how can I change navigation dots background color and size?, where is that setting? Also, is there a preloader available anywhere? Thanks
Hi Gokk! If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
I wonder if post, text, and image formats can all be displayed as thumbnails in a grid layout?
Hi qqq121 and thank you for interest!
I’m sorry but I really don’t get your question, can you please articulate more and in case share some example?
I want the wordpress site to be laid out in a grid, with content represented in thumbnails, whether it’s text or image format, can Uncode do that?
this is a social network, so that posts from other users can also be automatically published as thumbnails?
I’m sorry but I continue to not understand, are these users guest or authors? What kind of grid you expect?
Thank you very much for your reply, These users are authors, can their posts be Just display it directly as a grid of thumbnails?
Maybe I still don’t get you but you can have this for example https://undsgn.com/uncode/homepages/blog-masonry/ or https://undsgn.com/uncode/homepages/blog-metro/
As you can see these are grid and can be populate by posts of different authors.
Another question
I use the theme for 2 years and it´s great! Is it possible to put the filter menu vertical? I would like to have it on the left hand side as a vertical menu, so I can put the main menu back to top. www.bildwald.de
Hi bildwald! No sorry we don’t have this option, tested now but this required a quite amount of extra codes.
Hi undsgn, after updating to uncode 2.0.0 and WP 5.1, the “BOLD” function at text want work anymore. The text will not be shown. Just for info. ARIAL BLACK works fine.
Hi bildwald! What you refer with the “BOLD” function at text? Tested now the bold and it works like expected, maybe I don’t get you: https://undsgn.d.pr/CpjRZG
If I use “bold” in texteditor, the text will not be displayed at the frontpage. I´ll check it again.
Ok let us know…
I just used “Verdana” with text-decoration “bold” and it displayed nothing. I tested it also with one word and the one word will not be displayed. So I´m going to use Arial Black and all is good 
Oh…opera and chrome
Sorry but it’s not possible to debug just in words, in case send the link to your page. The only thing I can think is that you don’t see this if you have a bold font as base font.
Hello, I would like to know whether the plugin of undsgn supports refund? Because I don’t know if the plug-in matches my needs, and I won’t know until I install it
Hi! Please find here the official Envato Refuns Policy for customers: https://themeforest.net/page/customer_refund_policy
Hello. I’m getting Error 9 when registering after upgrading to 2.0 and I just renewed support.
Hi! We are sorry for this issue you have but something is blocking the communication with external server for the Purchase Code verification for your installation. If you have opened a ticket one of our agent will reply shortly!
.
Hello good afternoon. You can not translate text from the Text tab of the privacy banner and Privacy Policy of the Uncode Privacy plugin?
I’m using WPML and need to translate to different languages.
Can you help me ?
Hello!
What version of Uncode Privacy have you installed? Uncode Privacy 2.0.0 works fine on our end thanks to the file uncode-privacy/wpml-config.xml. Please check and let us know.
Best 
Hello Use to 2.0.0 But still this area does not appear to translate
http://prntscr.com/mot2na http://prntscr.com/mot32r http://prntscr.com/mot37kHello, please go to WPML -> Theme and plugins localization” and scan the plugin “Uncode Privacy”. Then go to “String Translation” and look for those domains: https://undsgn.d.pr/fj9l56
Let us know, best 
Perfect. Thank you very much. I was able to find
Glad to read that, best 
Hello
Do you have any suggestion how to change realted products carousel into grid, or simple rows?
Thank you
Hi 8thns1! You can use the same method used for the Related Blog Post with the Content Block method with the Automatic Query, so you can build this section with the Page Builder the way you need: https://support.undsgn.com/hc/en-us/articles/214005985
In case you have problems to figure please open a ticket! Thank you!
Thank you, it worked. Do you have any solution to show also recently viewed products?
Hi and thank you for confirm! No unless custom code modification this is not possible with the Content Block method, sorry.
Got it, thanks. Now it the product loops by default the height of product image is not equall. Can you advice how to fix it? I’m using custom loop to call products.
Can you please share your URL to check? If this is a Posts module you just need to set the ratio: https://undsgn.d.pr/q1Cnr2
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi there, you have the shop creative template https://undsgn.com/uncode/homepages/shop-creative/ however it’s not there when i input the demo – how can I get this layout?
It looks like the demo was a previous version, is it possible to get the latest updated version of the demo?
Hi, yes yesterday we changed some old demos and replaced with the new ones. If you need the old layout is part of demo contents of Uncode 1.9.3. Otherwise please contact the Help Center and ask them to give you the shortcodes of the old version: https://support.undsgn.com/hc
Hi guys, just a quick question: After updating to uncode 2, the top menu on my website is gone. even after saving theme options and clearing all caches. Interestingly now there are two identical options in theme options/navbar called “Menu horizontal position”. With both I can choose either right or left.
THX, Your help is very appreciated
Hi! Can you please upload a screenshot somewhere? Sorry but we are not able to replicate. Is the Secondary Menu still selected in the Menu editor?
sorry for stealing your time, the duplicated option items where caused by a javascript problem within my browser. the missing menu was caused by a forgotten change to my child theme . . .
Thanks anyway
Hi and thank you for confirm! Appreciated! 
Is there a problem with the font stacks? I can’t load them.
Hi talbarz! There are not know issue about Fonts Stacks, maybe something odd in your installation or server related. Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hello, when I try to register the product, I get the following error: “There was an unexpected problem with your Purchase Code verification. Please contact the theme author. (Error 9)”
Hi UniqueWeb_, please send your private logins from here: https://themeforest.net/user/undsgn
Unfortunately I can not, I’m working locally. I apologize for my English, but it’s not my language …
Hi UniqueWeb_, unfortunately we cannot help if you are local, what do you use local (MAMP, Local by FlyWheel, etc)?
I’m using MAMP. If I do not register the product it does not let me install the recommended plugins unfortunately …
We’ll check soon and let you know.
Hi UniqueWeb_, can you please test again now?
Now works! Thanks a lot!! You’ve been kind and fast! Great!
Thank you for confirm, for discover this glitch and for good rate too! 
Hi, does anybody has the same problem like me? When Yoast SEO is activated i cant edit Headings or Text block on the Visual Composer.
Thanks!
Hello RDmagic!
We have a topic about that in our documentation: https://support.undsgn.com/hc/en-us/articles/115002856845 Please check and let us know if it fixes your issues.
Best 
My question is regarding visual composer: They way it works is there is always some extra vertical spacing between rows, sections, headings etc. Is there a way to control the vertical spacing… I tried out this code and some other classes as well but it didn’t make any difference.. .vc_row{ padding-top:0 !important; padding-bottom:0 !important; }
Hi pbadam! Do you need this?
.main-container .row-container .single-bottom-padding {
padding-bottom: 0;
}
.main-container .row-container .single-top-padding {
padding-top: 0;
}
thanks so much, that helped! On another point, i have set the site width to 85%, container full width On, container area full width ON, Now I want the site width and all content to display 100% width in mobile view only.. How can I do that?
OK, thank you for confirm, try this one but I’m not sure it works, in case send the link to your site:
@media (max-width: 959px){
.main-container .row-container .double-bottom-padding,
.main-container .row,
.main-container .row .uncol {
max-width: 100% !important;
}
}
Hi, how can i can setup my page with the design below. The design is still not the same after i import the layout of portfolio sidebar-gallery-full-width. Please help.
https://undsgn.com/uncode/portfolio/sidebar-gallery-full-width/Hi hhhchamps! What is different? When you import this page it should be the same, can you please show us your page to understand?
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi, great theme! What is the css code to change the letter spacing for buttons? and can I control the size of the button in a menu (call to action)?
Hi antonsavov and thank you for appreciate Uncode! Damn you right, we missed this option and we’ll introduce asap, by the moment please use this code:
.btn:not(.btn-custom-typo){
letter-spacing: 0.1em;
}Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hello, Is there a possibility to force the full width on mobile version? For instance I am using a 80% width on product pages (set via the theme options). But I want it full width on mobile because it doesn’t need to be limited in this case. How can I set it?
Regards
Hi, yes sure, please send a link to your site so we can create a custom adjustment for you based on your settings.
Hi, would you like to test this code?
@media (max-width: 959px){
.main-container .row-container .double-bottom-padding {
max-width: 100% !important;
}
}
thank you, it works on the image and short description blocks. But how can I apply this width to the “main description” tab and other tabs?
Hi, replace with this:
@media (max-width: 959px){
.main-container .row-container .double-bottom-padding,
.tab-content > .active,
.main-container .row,
.main-container .row .uncol {
max-width: 100% !important;
}
}