Discussion on Uncode - Creative & WooCommerce WordPress Theme

Discussion on Uncode - Creative & WooCommerce WordPress Theme

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8631 comments found.

Another question :-D I use the theme for 2 years and it´s great! Is it possible to put the filter menu vertical? I would like to have it on the left hand side as a vertical menu, so I can put the main menu back to top. www.bildwald.de

Hi bildwald! No sorry we don’t have this option, tested now but this required a quite amount of extra codes.

Hi undsgn, after updating to uncode 2.0.0 and WP 5.1, the “BOLD” function at text want work anymore. The text will not be shown. Just for info. ARIAL BLACK works fine.

Ok let us know…

I just used “Verdana” with text-decoration “bold” and it displayed nothing. I tested it also with one word and the one word will not be displayed. So I´m going to use Arial Black and all is good ;-)

Oh…opera and chrome

Sorry but it’s not possible to debug just in words, in case send the link to your page. The only thing I can think is that you don’t see this if you have a bold font as base font.

Hello, I would like to know whether the plugin of undsgn supports refund? Because I don’t know if the plug-in matches my needs, and I won’t know until I install it

Hi! Please find here the official Envato Refuns Policy for customers: https://themeforest.net/page/customer_refund_policy

Hello. I’m getting Error 9 when registering after upgrading to 2.0 and I just renewed support.

Hi! We are sorry for this issue you have but something is blocking the communication with external server for the Purchase Code verification for your installation. If you have opened a ticket one of our agent will reply shortly!

Hello good afternoon. You can not translate text from the Text tab of the privacy banner and Privacy Policy of the Uncode Privacy plugin?

I’m using WPML and need to translate to different languages.

Can you help me ?

Hello, please go to WPML -> Theme and plugins localization” and scan the plugin “Uncode Privacy”. Then go to “String Translation” and look for those domains: https://undsgn.d.pr/fj9l56

Let us know, best :-)

Perfect. Thank you very much. I was able to find

Glad to read that, best :-)

Hello

Do you have any suggestion how to change realted products carousel into grid, or simple rows?

Thank you

Hi and thank you for confirm! No unless custom code modification this is not possible with the Content Block method, sorry.

Got it, thanks. Now it the product loops by default the height of product image is not equall. Can you advice how to fix it? I’m using custom loop to call products.

Can you please share your URL to check? If this is a Posts module you just need to set the ratio: https://undsgn.d.pr/q1Cnr2
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi there, you have the shop creative template https://undsgn.com/uncode/homepages/shop-creative/ however it’s not there when i input the demo – how can I get this layout?

It looks like the demo was a previous version, is it possible to get the latest updated version of the demo?

Hi, yes yesterday we changed some old demos and replaced with the new ones. If you need the old layout is part of demo contents of Uncode 1.9.3. Otherwise please contact the Help Center and ask them to give you the shortcodes of the old version: https://support.undsgn.com/hc

Hi guys, just a quick question: After updating to uncode 2, the top menu on my website is gone. even after saving theme options and clearing all caches. Interestingly now there are two identical options in theme options/navbar called “Menu horizontal position”. With both I can choose either right or left.

THX, Your help is very appreciated

Hi! Can you please upload a screenshot somewhere? Sorry but we are not able to replicate. Is the Secondary Menu still selected in the Menu editor?

sorry for stealing your time, the duplicated option items where caused by a javascript problem within my browser. the missing menu was caused by a forgotten change to my child theme . . . ;-) Thanks anyway

Hi and thank you for confirm! Appreciated! ;)

Is there a problem with the font stacks? I can’t load them.

Hi talbarz! There are not know issue about Fonts Stacks, maybe something odd in your installation or server related. Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hello, when I try to register the product, I get the following error: “There was an unexpected problem with your Purchase Code verification. Please contact the theme author. (Error 9)”

Hi UniqueWeb_, can you please test again now?

Now works! Thanks a lot!! You’ve been kind and fast! Great!

Thank you for confirm, for discover this glitch and for good rate too! ;)

Hi, does anybody has the same problem like me? When Yoast SEO is activated i cant edit Headings or Text block on the Visual Composer.

Thanks!

Hello RDmagic!
We have a topic about that in our documentation: https://support.undsgn.com/hc/en-us/articles/115002856845 Please check and let us know if it fixes your issues.

Best :-)

My question is regarding visual composer: They way it works is there is always some extra vertical spacing between rows, sections, headings etc. Is there a way to control the vertical spacing… I tried out this code and some other classes as well but it didn’t make any difference.. .vc_row{ padding-top:0 !important; padding-bottom:0 !important; }

Hi pbadam! Do you need this?

.main-container .row-container .single-bottom-padding {
    padding-bottom: 0;
}
.main-container .row-container .single-top-padding {
    padding-top: 0;
}

thanks so much, that helped! On another point, i have set the site width to 85%, container full width On, container area full width ON, Now I want the site width and all content to display 100% width in mobile view only.. How can I do that?

OK, thank you for confirm, try this one but I’m not sure it works, in case send the link to your site:

@media (max-width: 959px){
.main-container .row-container .double-bottom-padding,
.main-container .row,
.main-container .row .uncol {
    max-width: 100% !important;
}
}

Hi, how can i can setup my page with the design below. The design is still not the same after i import the layout of portfolio sidebar-gallery-full-width. Please help.

https://undsgn.com/uncode/portfolio/sidebar-gallery-full-width/

Hi hhhchamps! What is different? When you import this page it should be the same, can you please show us your page to understand?
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi, great theme! What is the css code to change the letter spacing for buttons? and can I control the size of the button in a menu (call to action)?

Hi antonsavov and thank you for appreciate Uncode! Damn you right, we missed this option and we’ll introduce asap, by the moment please use this code:

.btn:not(.btn-custom-typo){
letter-spacing: 0.1em;
}
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hello, Is there a possibility to force the full width on mobile version? For instance I am using a 80% width on product pages (set via the theme options). But I want it full width on mobile because it doesn’t need to be limited in this case. How can I set it?

Regards

Hi, would you like to test this code?

@media (max-width: 959px){
.main-container .row-container .double-bottom-padding {
    max-width: 100% !important;
}
}

thank you, it works on the image and short description blocks. But how can I apply this width to the “main description” tab and other tabs?

Hi, replace with this:

@media (max-width: 959px){
.main-container .row-container .double-bottom-padding,
.tab-content > .active,
.main-container .row,
.main-container .row .uncol {
    max-width: 100% !important;
}
}

After installing the latest version of this theme and activating it on latest Wordpress 5.3, the wp-admin dashboard displays blank white page. What’s the problem?

I’m not saying that we cannot support you, I just explain that these are obvious server issues. As prof you should see thousand of reports here if this is an issue of this theme as you are thinking, right? You expect that we can support you in words issues that we never seen. If you need our support you just need to open a private ticket. By the way if this is a new installation of Uncode, according to the Envato License Terms you should have a dedicated licenses and so the possibility to open a private ticket. Are we saying something wrong?

You are indeed.

So explain why we are wrong…

Hi!

Is there a way to display a logo image in portfolios details or around using the Custom Field option?

Thanks.

Hi flaviohsr! No I’m sorry but these are supposed to be textual field only and you need to apply some code modifications to achieve this.
PS: If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi, I’m thinking about buying your theme. Does the 1 click import import the theme functions as well as the images we see in the demo?

Hi surreystreeter and thank you for interest! :)
Once you install the Uncode Theme and demo contents you have an exact replica of the whole Uncode demo (http://www.undsgn.com/uncode/) just with placeholder images: https://support.undsgn.com/hc/articles/214001065

Hello, Again, I have a problem with your theme :-( I wan’t to change the “portfolio” word in the URL, when viewing the portfolio items. I don’t want to use this word. Instead of this I want to use mine. How to do this? Thanks, M.

Hi mubysz! You just need to change the term in the Theme Options > Extra: https://undsgn.d.pr/VoTsNd

Thanks a lot. I found it. It works :-)

Hi mubysz and thank you for confirm! ;)

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