26722 comments found.
Hi, I installed everything but no matter what demo I choose, no pictures are shown on the homepage. I have tried all day but am really desperate now. Hope you can help me.
Hello,
Did you import our demo content including media files? https://www.screencast.com/t/rUfPifWUiF1E Please, send us here your website URL. ThanksBest, Qode
Yes, I did. I have tried it several times. The files are also in the library but when I open the homepage, the gallery is empty. The url is https://noortjerap.nl
Hi again,
We have just rechecked your website and as we could see, everything is shown well https://www.screencast.com/t/yF66lJ6dqFxn We are not sure how it is looks like on your side?
Best regards, Qode
Thanks for answering. On my side the homepage is empty, just the words in the header and on the left side of the screen and the vertical lines, but no pictures at all.
Okay, what I just found out: I’m working on a mac. When I open the site in Chrome (and not in Safari) the pictures are shown.
I think I figured it out: I deleted details in the privacy settings in Safari for this site. But do you know how I can prevent this from happening in the future? Thanks for the help.
Hello,
Glad to hear this has been resolved. Thank you fro the update. Please, note that we also tested on Safari on Mac, and everything is showing well. We think that maybe some version was cached.
Qode
Hiya Qode
Ive message in past about this like a year ago, and im hoping you will add this feature. Woocommerce is massive for wordpress andyour theme is sexy and soooo good, but the really annoying Qode search, that treats products like blog posts is sooo nasty.
If i use the Qode search and type Robes
i see all products like massive blog posts and its soooo jarring the search query is /?s=robe
but if you add this query after &post_type=product
It treats search like product search ie /?s=robe&post_type=product
could you not in the options of Qode Search Enable Qode Search Bar This option enables Qode Search functionality (search icon will appear next to main navigation)
add a tick box to say treat search like product search. which takes same query of /?s=robe but adds &post_type=product after the search term by activating that option
I know other themes like Walker, Sober have their own search and have similar tick options that apply &post_type=product after the search term to allow to search as products rather than blog post.
Woocomerce search in widgets is not an option with your theme as it completely breaks the header on your theme when you use this option.
Hello,
Thank you for your feedback. We are glad to hear you like our Bridge theme. We have just tested Product search and it is working well on our shop page. We have added it in Custom sidebar widget area and it is shown well and working well. May we ask you to explain issue you are facing off when you are using the same thing? Thanks
Best, Qode
Hi Woocommerce product search is not the same as qode search, qode search is really nice hence why i made the suggestion to add enable option in the settings
Its very well you mention you added search to side bar
but i dont use a sidebar, and if i put in HEADER BOTTOM RIGHT, HEADER TOP RIGHT, or even WOOCOMMERCE DROPDOWN WIDGET sections in the widgets
it messes up the menus in the headers, it ignores its styling, on differant pages the styling changes, it ignores the fontawesome icon and leaves a square icon.
this is why i mentioned adding option to QODE search settings a button than can be enabled. a tick box to say treat search like product search. which takes same query of /?s=robe but adds &post_type=product after the search term by activating that option
that way it can be activated for product search, and if not ticked it treats it as post search. this is really essential for those using theme as a shop.
and having searched the comments, loads of people have requested this, but not explained it as well as i have
Than you for full explanation. We will send your suggestion to our senior staff on further consideration. Until then, if you need any further help, our support team is on your service at https://qode.ticksy.com
Best, Qode
any update on this as raised?
my support has recently expired now, but i really hope you include what i proposed, esp as sooooo many people in the comments when searched want it, this is a real turning point also for future purchases when i do other clients websites. Bridge is by far the best for my clients however the search mentioned is the real issue
Hi,
As we said, we forwarded your suggestion to our senior staff and once they review it, they need to test it and release an improvement. This is not so quick process and it takes time for such popular and complex theme like Bridge. Thank you for the heads-up, we appreciate it.
Qode
ok thanks
You’re welcome, all the best.
Hi just wondering if update, of if team can say either will or will not be added.
I have more signed contract to start 4 wesites as of next month from 17th. And will be using theme to keep costs down, but the product search is so important and looks so nice and works well with your theme, the default woocommerce one is so buggy, has css issues, and bulks out the bars both on desktop and mobile.
As mentioned before
could you not in the options of Qode Search Enable Qode Search Bar This option enables Qode Search functionality (search icon will appear next to main navigation)
add a tick box to say treat search like product search. which takes same query of /?s=robe but adds &post_type=product after the search term by activating that option
I know other themes like Walker, Sober have their own search and have similar tick options that apply &post_type=product after the search term to allow to search as products rather than blog post.
Woocomerce search in widgets is not an option with your theme as it completely breaks the header on your theme when you use this option.
,,....
Id rather buy 4 Bridge licences than 4 Walker or Sober themes, there are many themes that do exactly what i mention.
Have you an email i can email you directly about this
sent email thanks
Thanks!
I bought Bridge and I’m using the Minimalists template. Is there a way increase the type size of the Portfolio Gallery text that overlay the images? Also can I add that text to the enlarged image slider, below the image next to the number/arrows?
Hi,
Thank you for choosing Bridge. Please, for any question like this one, open a ticket at https://qode.ticksy.com/ and include your website URL with wp-admin access and our agent will gladly help you there.
Best,
Qode
We have upgraded to Bridge v18 from v17.
After that some errors avoid to show company logo and other elements.
Console Browser display this error:
TypeError: undefined is not a function (near ’...$j(“a[rel^=’prettyPhoto’]”).prettyPhoto…’)
We have reinstalled theme and plugins without success. Can you provide a solution? Thanks in advance.
Hello,
Please, send us here your website URL so we could check this closer. Thanks
Qode
Thanks. May we ask you to disable all third party plugins and check if any issue appears in that case? Please, let us know.
Thank you for the tip. You are right, unfortunately a third party plugin was blocking the logo: Responsive Lightbox & Gallery: https://es.wordpress.org/plugins/responsive-lightbox/)
Hi,
Ok. Thanks for this feedback. Now we could suggest to try to activate this plugin if you want to use it and to disable our Page transitions in Qode Options > general > Page transitions > No animation. If it works, you’ll be able to use this plugin without our ajax transitions.
Qode
Just updated to 18.0.5 and my logo is not being displayed. Getting the following JS error on every page:
“Uncaught TypeError: $j(...).prettyPhoto is not a function” from /bridge/js/default.min.js
Hello,
Please, send us here your site URL so we could check ti closer. Thanks
Qode
We’ve rolled back to a previous version until the author fixes the bug. We’re also using the Responsive Lightbox & Gallery plugin. Please fix compatibility with this plugin!
Hello,
Actually, there should be now issues with lightbox and prettyphoto if you performed update regularly. We could help you only if you sent access to version where everything is updated to the latest version and it is not working well. Thanks for understanding.
Qode
Hello, after updating the theme I can not change the colour of the titules of my Blog list. I put it black but does not change the white and so it is not readable. www.daniguerenu.com
The Qode options for Blog List are not working.
Hi,
We have just checked your website and as we could see black color is applied for title in Blog list https://www.screencast.com/t/xfNdWylqo We suppose this has been resolved already? Is there anything else? Thanks
Qode
Yes, I have just found out that colour for titles in blog and contact page can be change in Qode Options-General-Second Main colour. But not where it should be in Qode-Blog….
Glad to hear this has been resolved. Please, note that headings and some parts like those are taking first and second main color in order to fit whole theme design. Thanks for understanding.
Hi, i have 9.1.3 version.. how can i export theme settings without update the theme? thanks best regards
Hello,
We added import/export of our options in version 9.5 But you are able to save it from database. Here are instructions for migration so you could check this part about database moving, too https://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-from-local-server-to-live-site/ You will need to go to phpMyAdmin or any other database tool that you are using, navigate to wp_options table and find qode_options_proya that are actually our theme options.Best regards, Qode
I tried to install the theme, but this keeps coming up:
“The link you followed has expired.
Please try again.”
Please advise
Hello there,
Thank you for choosing Bridge theme.
Please try to install the theme via FTP as explained in the following video tutorial:
https://www.youtube.com/watch?v=QMTctyQKhl4 For any further assistance, our support team is on your service at https://qode.ticksy.com/All the best, Qode
Thanks its working now but some things are not appearing on my page. I downloaded a demo, only the slideshow shows up on my page all the other content that’s supposingly show up on demo eg. posts, team members etc are not showing up. I can see them in my WP builder though.
Hello,
Glad to hear this. Please, reach our support team at https://qode.ticksy.com/ and include your wp-admin access for any further assistance. Our trained support agents will assist you there.
best, Qode
Hi, I just renew support but still can’t comment my ticket on support…
Hi,
Try just to visit our support forum from new browser, or clear cache on your browser, since it looks like params from last session are remembered.
Best, Qode
Good day
How can I enable the ‘equal height’ functionality in Visual Composer?
Thank you.
Hi,
This option was removed from VC, because we have included our element called Qode Elements Holder, to have the equal height columns.
So use that one for this purpose. Please read this chapter from our old documentation for more info http://bridge.qodeinteractive.com/documentation/22-custom-shortcodes/
Qode
Thank you.
You are welcome!
After updating all plugins and bridge theme (I’m using php 7.2). I got this error above header Warning: count(): Parameter must be an array or an object that implements Countable in */themes/bridge/functions.php on line 1979. Any solution for this ?
Hello,
Could you, please, send us here your website link. Thanks
Qode
Hi, I uploaded the demo content, but I don’t see the portfolio items. Just the word Portfolio. I know my support expired, but I already renewed it once and just have this problem. Hope you can help me out.
Hello,
If you imported whole demo content you should see all portfolio items in Portfolio panel from dashboard. Please, check this screenshot: https://www.screencast.com/t/b6suuYv2tQode
Hello! Why when I click on the message RISTORAZIONE
http://www.dionisos.it/home-7/?preview_id=19358&preview_nonce=6c09d70673&_thumbnail_id=-1&preview=true with the right link inserted correctly, the page http://www.dionisos.it/portfolio/ristorazione-e-catering/ does not open but return to the home?Can you help me? Thank Laura
Hello there Laura,
It is because some logo image is pretty big and it is covering part from below as you could see from this screenshot https://www.screencast.com/t/ohyJLSbZJgt4 So, try just to add this part of code:
.q_logo a img{
max-height: 41px;
}in Custom Css.
Best, Qode
Seriously? It’s been over 2 days since I submitted the support ticket! And heard nothing what so ever!!!
After the latest theme update, the restaurant menu doesn’t load properly, it seems like css got messed up(?)
Also, I cannot make any changes on the existing page or create new pages!!! (But was able to create a new post)
Please let me know how to fix this issue!!!
Hello,
Sorry for waiting longer. Your ticket has been answered. Please, check response on tickst. Our support team will help you there with any issue you are facing with.
Qode
how can I disable lighbox gallery on images in the theme? I want to use only Easy Fancy box plugin and now two lightbox galleries pops out.
Hello,
There is option under shortcode settings to disable plugins. Please, send us here your page link so we could check exact element you are using. Thanks
Qode
Hello,
here is example of page where is used GALLERY. When click on photo, two lightbox galleries pops out.
https://junkridecrew.com/maker-ride-or-die-mtb-video-edit/We have also problem with QUODE VIDEO BOX – you can see it on this page. Black extra background under video, but only on english version of page.
Thanks for help.
Thanks. You could add this part of code in custom css in that case:
div.pp_pic_holder,
body div.pp_overlay {
display: none!Important;
}And for this video, just remove this padding bottom value you’ve added in css for this player https://www.screencast.com/t/PvT3Q5AO That should be helpful.
Best, Qode
I would also like to request a font awesome update. So many good icons are missing.
Hello,
Thank you for reaching us.
Yes, we have in plan including FA 5 into Bridge theme, however we’ve stumbled across some integration issues, which would affect some users and we’re working that out. We don’t know the exact release date, but version 5 is definitely in plan for some future Bridge updates.
Qode
Hi, Is there anyway we can add another button on the Portfolio list (http://demo.qodeinteractive.com/bridge/portfolio/with-text/five-columns-wide/) ? What file should we edit if we want to add custom button below the “View” button when you hover in a portfolio? Thank you!
Hello,
In this file wp-content\plugins\bridge-core\modules\shortcodes\shortcode-elements\_portfolio-list\portfolio-list.php you could add code for another button here https://www.screencast.com/t/7GTti9ArBu0 This should be helpful.Best, Qode
Can you tell me where I can find the slider files for the new 92 (Magazine) demo? They don’t appear to be included in the download file.
i see its the post slider but i dont know how to configure it
Hello,
Exactly, it is Post Slider element and here you could check how it is configured on our side https://www.screencast.com/t/unmWUjvEOY https://www.screencast.com/t/7ptBKUqRoDJL https://www.screencast.com/t/EbjHTcbQx1 https://www.screencast.com/t/msfyiUea Please, also not you need to have activated Qode News plugin for this.Best Qode
HI
When using 18 version w/ gutenberg editor when you edit post/page the canvas background is grey colored so the text is difficult to read.
Is theme related, when i change the theme to a default one (Twenty Nineteen) the canvas background is white.
Know you what options need to be changed to achieve this?
Hi,
We make Gutenberg editor to look the same in backend like our page looks like in frontend which is by ThemeForest rules actually. So, since our background color is grey, it should looks the same in backend, too. Also, even this editor is added as Official in WordPress version 5+ our main page builder is WPbakery page builder where we implemented our elements.
Best regard, Qode
I can’t access my Theme Options now, I hear it’s related to my Child Theme, but I wanted to mention that the last two times I’ve tried to submit a ticket in Ticksy, it never tells me the ticket was submitted, nothing happens and then the entire website for Ticksy is not available. I’ve tried clearing cache, opening about Browser, but nothing. After I while I check again it’s accessible and my ticket shows it did go through. I just submitted a ticket about not having access to my theme options and I’m not sure it went through again…Thank you!
Hello,
We located your ticket on our support forum and it is assigned to our agent who is working on it and will assist you there asap.
best, Qode
