Hi,

Yes, You are right, Porto Portfolio element only shows the single featured Image not all, This is the default functionality of the element, But if you go to any single Portfolio Page then all the Images will be shown in LightBox.

While we currently do not have that feature, I have submitted your idea as a feature request to our team so that they can consider for future updates.

Thanks. Have a great day!

Hello. I’m a programmer myself.
I’m not trying to avoid paying for support.

I will purchase another license in the near future.

Thank you for submitting my idea as a feature request to your team.

Best regards

Sound’s Good!..

Hi,

Please download the latest Theme Greek (Greece) Translation files from below given links and upload it to wp-content/languages/themes and then go to WP-Dashboard >> Setting >> General and change your site language from there as Greek (Greece) and save changes and check your site after removing the browser cache.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 22/03/2019. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Thank you.

I’m not trying to avoid paying for support.

I will purchase another license in the near future.

Kind regards

Sound’s Good!..

Hi,

Thanks for sharing the suggestion/feature request with us, I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.

Thanks for your understanding.
   

Hi,

We have replied your same issue ticket #47641 your providing WP Admin Login details are not correct/working please check your ticket reply and reply your ticket accordingly.

Thanks.
   

I responded to his letter, gave the new entry

Hi,

Your site is working fine as showing in this screenshot: https://pasteboard.co/IbbKL7e.png
It may be the cache issue at your end nothing else and we have replied your ticket as well please check your ticket reply.

Thanks.

Hi,

Please set the Image as the Background Image for Breadcrumbs and then copy and paste the below-given CSS code to the page Custom Option and check your site after removing the browser cache.

.page-top {
    padding: 135px 0 !important;
}

Thanks.
   

Hi,

Can you please make sure that you are using the very latest version of the Theme and WP and Plugins, If not then please update all and check your site after removing the server, site and browser cache, I am sure you will not finds the issue.

Please check the ChangeLog of the Theme here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs

How to update the Theme: https://smartwave.freshdesk.com/support/solutions/articles/12000052422--14-update-porto-theme-manually-without-loosing-any-data-

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 29/11/2018. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

This is because you have missed a lot of in between Theme updates of the from your Current running version and the latest version 4.11.1, So lot of design changes, Features Changes, Features removed/include in the Theme in missed updates, You can check the Change Log of the Theme here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs

And I suggest you to If you are starting with the latest Theme then start with scratch otherwise lot of the mess up will be there for you.

Regarding Porto Functionality Installation: Note: Please take a complete backup of your site before update the theme and also deactivate/delete these three plugins (Porto Widgets, Porto Short code, Porto Content-Type) before an update because in our latest theme we have made a new Plugin named Porto Functionality is combination of these 3 plugins so before install Porto Functionality you must deactivate/delete those 3 plugins and in our new update also Ultimate addon for Visual composer Plugin is also excluded, the elements which are used in the site of Ultimate Addon we add those elements in Porto Functionality so no need to worry but you can use Ultimate Addon for visual composer as well it is up to you.

Hope it helps.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 11/04/2017. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Sound’s Good! That your issue has been resolved.

1. Please create a Block and set it as per your requirements and save it and then copy the Block slug name and go to Products >> Categories and edit any of the Category and you will find Category Options and under Category Options you will find the below listed Options:

I. Content Top
II. Content Inner Top
III. Content Inner Bottom
IV. Content Bottom

As also showing in this screenshot: https://pasteboard.co/IbCh7FA.png
and you just have to paste the block slug name in any one from it as per your requirements and save changes and it will work for you.

Thanks.
   

Hello,

thank you for the fast reply. This is exactly the way I was doing it the whole time. Since the update of the theme, nearly all options under category are gone. See Screenshot: https://www.dropbox.com/s/c24ys5q6tsb6uei/Clipboard02.jpg?dl=0

Do you know how I can go back to the original version? thx

Hi,

Can you please contact us through our support system with your site WP Admin Login details so we will check and try to solve the issue for you.

Thanks.
   

Hi,

Please update your Theme to the latest version 4.11.1 and check your site after removing the server, site and browser cache, I am sure your issue will solve, Please check the Change Log of the Theme here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs

How to update the Theme: https://smartwave.freshdesk.com/support/solutions/articles/12000052422--14-update-porto-theme-manually-without-loosing-any-data-

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 31/10/2016. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Yes, It is because we do not set it on the Live Demo yet because of a lot of spam registration, But when you download the Theme on your site, You will not find the issue. You have already purchased the Theme right, You can check it at your end on your site as well.

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

Yes, You can easily, Infact you will find it on our Live demos that I provided you above in my last reply.

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

Yeah, You can add Image Gallery using Porto WordPress Theme for Single Product Page, Please check the same on Our Live Demo here:

1. https://www.portotheme.com/wordpress/porto/shop1/product/blue-gentle-shoes/
2. https://www.portotheme.com/wordpress/porto/shop1/product/black-ears/
3. https://www.portotheme.com/wordpress/porto/shop1/product/black-grey-headset/
4. https://www.portotheme.com/wordpress/porto/shop1/product/black-shoes/
5. https://www.portotheme.com/wordpress/porto/shop1/product/blue-backpack/
6. https://www.portotheme.com/wordpress/porto/shop1/product/casual-blue-shoes/
7. https://www.portotheme.com/wordpress/porto/shop1/product/silver-porto-headset/

You can choose any layout for your single Product page as per your requirements.

Thanks.

Hi,

First of all thanks for your kind words and dear please be patience, We will release the new update soon with fixed your reported issue, we have to release the update today for Woo update. So please be patience.

Thanks.
   

Good Also found that “get_woocommerce_term_meta” is deprecated so debug-log had 1.2MB of notices. I replaced all deprecated functions in functions/woocommerce.php with “get_term_meta” so it sees to work ok now in my site.

Hi,

OK, We will also check it with the upcoming update of the Theme.

Thanks.

Hi,

You have to edit the layout.php file under wp-content/themes/porto/inc/functions and change the URL or anything as per your requirements from there.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 14/02/2019. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

First of all thanks for showing your interest in Porto WordPress.

And It is up-to you that which Theme you will choose for your project but Porto WordPress has some extra ordinary Qualities that every Web Needed Like it has:

1. Extremely Well Optimized for Speed Performance
2. Ultimate WooCommerce Features 
3. Suitable for E-Commerce Stores/ For Blogs/ For Agencies/ For Portfolios, etc
4. Powerful Theme Options
5. Best Customer Service Experience
6. Works Fine ON Low Level Servers including Shared Hosting
and many more!...

You can check our all Live Demo’s here: https://www.portotheme.com/wordpress/porto_landing/

Thanks.

Hi,

Yes, This is because of the latest version of the WooCommerce plugin.

Woo releases its major update today, You can check the Change-log here: https://github.com/woocommerce/woocommerce/blob/master/CHANGELOG.txt

So because of it is major update from Woo, we have to test with all the aspects and we are working on the new Theme update and it takes a couple of days more, So please be patience, You will find the latest Theme update purely Compatible with the latest Woo soon until that please do not update Woo to the latest version.

Until the new Update will release please downgrade your WooCommerce Plugin and you can download the old version of the Plugin from here: https://www.dropbox.com/s/h1ptkwme9zvwxhi/woocommerce-3.5.7.zip?dl=0

And Hopefully within a couple of days, you will find the new Theme Update.

Thanks.
   

Hi,

Yes, This is because of the latest version of the WooCommerce plugin.

Woo releases its major update today, You can check the Change-log here: https://github.com/woocommerce/woocommerce/blob/master/CHANGELOG.txt

So because of it is major update from Woo, we have to test with all the aspects and we are working on the new Theme update and it takes a couple of days more, So please be patience, You will find the latest Theme update purely Compatible with the latest Woo soon until that please do not update Woo to the latest version.

And Hopefully within a couple of days, you will find the new Theme Update.

Thanks.
   

Hi,

Yes, This is because of the latest version of the WooCommerce plugin.

Woo releases its major update today, You can check the Change-log here: https://github.com/woocommerce/woocommerce/blob/master/CHANGELOG.txt

So because of it is major update from Woo, we have to test with all the aspects and we are working on the new Theme update and it takes a couple of days more, So please be patience, You will find the latest Theme update purely Compatible with the latest Woo soon until that please do not update Woo to the latest version.

Thanks.
   

Hi,

The Speed of the site is something which can be achieved using Customization, So I only able to provide you the tested solution, Please read and follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/12000052420--10-porto-site-speed

Otherwise, If you want our paid Customization services, You can contact our Customization team at nicework125@gmail.com for paid Customization services.

Thanks.