26961 comments found.
Hi,
I use the Newspaper theme version: 9.7.2 (wordpress: 5.1 – php 7.2)
I’ve been having issues with the site. The developers at Server did an investigation and they said that the issue is due to a problem with the Newspaper theme.
The following symptoms were observed while it was active – the theme spawned a very large number of requests to admin-ajax.php.
Due to the frequent spawn of those processes, the server was under a heavy load, which prevented most of the services from running smoothly. As soon as the theme was changed from Newspaper to any other one the server returned back to normal.
Any ideas how to overcome this issue?
Hello,
Indeed when using too many complex elements, there will be more requests to admin-ajax.php. This is normal on complex websites. I suggest increasing the memory allocated to php and wp using this guide: https://tagdiv.com/newspaper-theme-requirements/ Also try limiting plugins as some of the plugins can also cause lots of extra requests to this file. Here are more details about what the file does: https://www.cloudways.com/blog/reduce-admin-ajax-php-related-server-load-wordpress/ If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/Thank you! Bogdan B
Hi guys.. Is it possible to bring the width of the theme from the one set to a full width? My site is www.fotografiamoderna.it and it would be nice to update it to make it more modern. thank you so much!
Hi,
Sure! You can make the layout full width using the stretch row option of tagdiv composer: https://tagdiv.com/tagdiv-composer-page-builder-basics/ The cloud library now allows you to use the tagdiv composer to create templates for all your website so you cna stretch any layout for your posts, categories, pages, etc. https://tagdiv.com/what-is-the-cloud-library/If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
Hi, I’m interested in this theme but want to know if it’s compatible enough for PWA (progressive web application) and do you have any AMP Preview for the theme?
Hello,
Thank you for your interest in our theme. Unfortunately we have no PWA implementation at the moment. As for amp, if you want to test the implementation, you can see it here:https://demo.tagdiv.com/newspaper_crypto/td-post-ripple-ceo-and-ethereum-co-founder-bash-ico-industry/?amp
Please read this guide for more information on AMP: https://tagdiv.com/amp-newspaper-theme/
Thank you! Bogdan B
My site does not load the proper header colors despite it being configured in the theme options. When you log in, the colors show but when you are logged out they revert back to the default.
Any way to correct this?
Hello,
We will need to investigate why this happens so please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you! Bogdan B
Hello! Do you have tutorial how to disable counts of comments and views? I seen all forums (https://forum.tagdiv.com/search/hide+comments/?td-theme=newspaper), not informations about it… http://prntscr.com/nkeoyi Thanks for reply ))
Hello,
Please check the theme panel under the post settings for posts: https://www.screencast.com/t/EJ8oCZ2mp and heck the block settings section for pages, categories and other templates: https://www.screencast.com/t/Ai2lOYHPThank you! Bogdan B
Thanks!
DOES THE THEME SUPPORT RTL (for hebrew readers?) does it work with elementor?
Hello,
Sorry but our theme does not support RTL and we have not tested Elementor.
Thank you! Bogdan B
Hello, since the update of the journal theme to the new versions 9.7. I have difficulties that my site appears normally, I do not know if it is a problem with AMP, I would like that it is solved, I tried in vain. here is the link of the site www.tachad.com
Hello,
If you updated to the new version please check this guide to learn how to properly implement AMP into the theme: https://tagdiv.com/amp-newspaper-theme/ AMP now works through the mobile theme plugin.
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
Whatsapp Share not working.. Only of news forwarding without link.
Hi,
We could take a look. Please create a new topic in the theme forum or send us an email at contact@tagdiv.com and provide a link to the website https://forum.tagdiv.com/forum/newspaper/
Thank you! Simion C.
My site is now inaccessible after updating to Latest version 9.7.2
Hi,
We recommend the FTP method when updating to 9.7 and above, delete the old theme and upload the new one. Here is a guide https://tagdiv.com/update-newspaper-theme/
Could also be a problem with the server if the website is down. Maybe you can contact them as well and they could check.
If you already tried these suggestions and you are certain it is a theme problem, we could take a look at it. Please send us an email at contact@tagdiv.com and provide us with admin login, as well as cPanel or FTP. Let us know.
For the time being you could restore a backup before you made the update, to have a working website. Or reinstall the previous theme version (https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/)
Thank you! Simion C.
i have use newsletter in sidebar. i want to change button color and hover color. how can i change it. please see the link: http://prntscr.com/nk1dr6 http://prntscr.com/nk1e4i
Hi,
You could use some CSS for it, something like this should work
.tdn_block_newsletter_subscribe button {
background-color: red;
color: black;
}
.tdn_block_newsletter_subscribe button:hover {
background-color: blue;
color: yellow;
}
The first part of the code will affect the default background color and text color of the button, while the second part will affect the hover background color and text color https://www.screencast.com/t/qFwfVyFO Change the colors used to what is needed, then the code can be entered in the theme panel custom CSS section.
Thank you! Simion C.
Hi, I have a presale question about your live preview site: https://demo.tagdiv.com/select_demo/select_demo_newspaper. I love the video on your live preview site and that your demo’s link to their own space. I have 10 websites and would like one page for all my websites just like your live preview site. Is your live preview site https://demo.tagdiv.com/select_demo/select_demo_newspaper available to build as a website?
Hi,
That is custom made specifically for the demo presentation, but something similar could be achieved with multi-purpose elements. For example these elements from the composer
https://demo.tagdiv.com/newspaper_crypto/image-info-box/ https://demo.tagdiv.com/newspaper_crypto/title-over-image/These can display an image and can have a link set to them. Please let us know if you have more questions.
Thank you! Simion C.
Hello I updated my website last night with the updated theme version and now my website is broken! Www.vettoc.com I just checked it this morning. I didn’t see any update requests from the plugins only for the theme.
What happened??
Hi,
Seems to look alright from what I can see http://prntscr.com/nk751j Maybe you fixed the issues. The 9.7 update was a major theme update in some ways, there is an article about the changes here https://tagdiv.com/updating-the-core-of-tagdiv-themes/
If there are problems with the website that I have failed to see, please send us an email at contact@tagdiv.com and mention them in detail. Let us know.
Thank you! Simion C.
Where do I change the language of these words : https://postimg.cc/WFGLqpQd
Hi,
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
Best Theme ! dont think twice just go and grab, im using it one my site Gadgetmeasure
Thank you for your appreciation!
Thanks A playlist has been modified, Where do I change the links? I want a path to reach: https://postimg.cc/T5gzMNYZ
Hi,
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
Hi im using college news trying to install weather on top bar gives this error:
Weather API error: Invalid API key. Please see http://openweathermap.org/faq#error401
I changed api key still same thing
Hello,
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you! Bogdan B
Hello there! I intend to buy this theme but I have a question: I will build my students portal and I have to know if is possible to hide the date only in a specific post! I’ve gotten the Newsmag theme and I just found to hide all dates. Is it possible to do that?
Hello,
In the newspaper theme you can use the cloud library template to create a custom style for your post. You can then simply apply that custom style to the posts you want to. You can read more on the subject here: https://tagdiv.com/customize-articles-with-single-post-templates/
Thanks Bogdan B
Hi,
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you! Bogdan B
Hi, I have sent you the details by email for more than two days but there is no reply.
Already replied via email
Thank you! Bogdan B
AMP is not working after 9.7.2
Hi,
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you! Bogdan B
Hello.
Your mobile plugin slider settings only: top grid – displays 3 featured posts (posts included in the Featured category)
I want to show the latest posts top grid. Can you help me pls.
Hello,
Sorry but the mobile theme does not have any options to change the top grid sorting at the moment. It can only sow the featured posts at the moment.
Thank you! Bogdan B
