382 comments found.
hi, your live preview link not working. pls check or provide a new url . thanks
It’s working fine now: https://brook.thememove.com/.
Please check again
Hello, I need to design my website in a pre-prod environment before making it “live”, is it possible ?
The new themeforest policy is very restrictive and it seems imposible to do it without purchasing a 2nd license. It’s a new theme for an existing website and I can’t broke my site or even make it “in construction”.
Could you please allow me to build my website before “pushing” it live ?
Thanks
It’s ok to build dev site but only one live site for 1 license.
Hi i need ultimate version of WPBakery Page Builder
because WPBakery Page Builder have many errors when i need build front web.
Hi,
Since this plugin is just bundled with the theme, you just can use the features of it instead of having a Ultimate license. So, if you need that, just go to CodeCayon page and purchase this license.
is that your template does not work well when you want to edit it live, it does not show the changes live as before. So I think it’s due to an old version of the plugin.
Hi,
Please just update to the latest version of Brook. If the issue is still there, please write an email to me: thememovedotcom@gmail.com and provide your WordPress admin’s credentials, I can check your site for you.
Regards,
TM
Is your theme compatible with WordPress 5.2.x?
Yes, it is. You can update to the latest version of WordPress. If you need any help, please contact our support team
Regards,
TM
Hello, how are you? I am editing the color of the <mark> </ mark> tag. However, when I change in the CUSTOMIZE, the color does not change in the home. Do you have any idea what that might be? I’m using the home Revolutionary, where the tag mark pulls a “rose”. I switch to green and it does not change. The color is only visible in CUSTOMIZE.
thanks
mark {color: #fff !important;}
If still have any question, please contact our support team
It worked! thank you
I can not change the color of the text selection. moz does not change. He pulls the rose still.
Please contact our support team for further help: https://thememove.ticksy.com
Hi, urgent, where do i find the Google Maps API section, the map is not showing at all on my website
Hi,
Please follow this instruction: https://developers.google.com/maps/documentation/javascript/get-api-key#get-an-api-key
But is the map not showing because of the API? cause i know usually it wil still show but it will show “for developer” watermark.
Hi,
Because Google restrict the key. If the key is expired, you need to purchase. So, please contact our supporter for help: https://thememove.ticksy.com
Regards,
TM
WOW this theme and demos look insane ThemeMove! Curious do images come w demo import? Parallax on mobile works? Is there design flexibility w mobile menu style (can we add background image, center text)?
Hi,
Some images are not included because we cannot redistribute them as the law. There is no parallax on mobile. It’s ok to add background and center text for mobile, our support team can help you.
Regards,
TM
There as so many royalty free image sites these days (unsplash, pexels) it seems there should be images for all demos but ok. I have your Lezada and Arden themes and I think those had mobile parallax – I def think best to give customers the option ‘on/off mobile parallax’ as I have many (well all the themes I buy now) with butter smooth mobile parallax and have never had a client complain about viewing issues and one of my main style client requests for years now. Great to hear about mobile menu style options! Oh, how are some of your unique, cool slider styles done like https://brook.thememove.com/homepages/vertical-slide-portfolio https://brook.thememove.com/homepages/digital-agency/ Rev Slider or. Theme options..? BEST to $ales, truly amazing looking theme and demo$!
Hi,
Actually you can set it here: http://prntscr.com/o4oajb – that’s default visual.
These sliders are made by Revolution Slider, we can export to let you change the images.
Regards,
TM
Love this theme and it’s elements. Who do I contact for custom work using this template? I’m looking for a fitness personal trainer theme using the brook style and elements…would love to see a fitness industry in your category of themes =)
Hi,
Thanks for your suggestion, we will think about this category. If you want to use Brook and need help, you always can contact our support team. If you need customization service, we are also available.
Regards,
TM
I really recognize that the template is of high quality. But I have a problem with imports and still have not responded my ticket from the support.
No slider was imported from the demo. We need even if you can import them manually.
Hi Jubilo,
Our support team has replied to your ticket, please check. Note that we don’t work on weekend. So, today we are back from work and response to your ticket. Thanks for your patience.
Regards,
TM
Perform demo import, but do not upload any revolution slider. Please, we need the revolution slider demos. Thanks.
Hi Jubilo,
I’ve checked on our server and it’s still working. If you meet this kind of issue, please contact our support team at https://thememove.ticksy.com
Regards,
TM
Ticket opened
Got it. Thanks for updating.
I’m really interested in buying your theme. Is awesome. I only have one question. Is there a full screen menu for mobile devices? Thank you.
Hi constantinosbou,
The menu can display like this: http://prntscr.com/nzqny7
You can choose left/right. If you want fullscreen, it needs to customize CSS
Regards,
TM
Is this theme is available in envento eliments monthly subscription?
No, it isn’t. We don’t sell any theme on Envato Elements.
Regards,
TM
Hi!
İ can’t see, i can change mega menu color?
It’s possible. You can change the color.
Okay thanks, i am buying.
Thank you so much. If you need any help after purchasing, please contact our support team at https://thememove.ticksy.com
Im looking to buy the template, but, why u dont have any
? Shit SEO code or there is another reason. Thank you.
theme dont have any H1, why?
Hi,
We used H1 tag in single blog, you can custom heading size as you want.
Regards,
TM
Hello,
I have sent you a private message.
Thank you.
Got it. Thanks!
Requested now. Thank you.
Approved.
Hi! Just so you know, when viewing your theme documentation in Firefox on my Mac all the images are broken. I can view in other browsers though https://pasteboard.co/IeJtdMB.png
Hi,
I’ve tested on my Mac and everything works well: http://prntscr.com/noql8a Please clear cache and try a gain
Regards,
TM
font
Hi,
What can I help you?
Hi. Can you help find demo-content.zip ?
I bought your Brook theme for my new website and when i get files and download it, i can not find brook-demo-content inside downloaded zip file. I wonder if you can help me to find out what is wrong ?
Hi,
Please contact our support team to get help from them: Official Support
Hi I have started with a clean install but importer is taking forever to install demo content, i meet all the required system statuses
Hi YoWo,
Thanks for reaching us. In this case, please open a support request.
Regards,
Thememove
Official Support
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TAKE CARE. This theme has been hacked. When you IMPORT DEMO, lot of hacked content is imported.
See Image: https://ibb.co/yssrGN5
Makes you doubt the rest of the theme security.
Hi,
I got your ticket, my support team will reply to it asap. We are also going to release the update today
Regards,
TM
Any news? Please check all Theme Security.
Hi,
We fixed it in the version 1.6
Regards, TM
