Hi,

You cannot disable row, but you can hide columns inside, please take a look – https://bit.ly/2w5vV8K

If you have any further questions, please submit a ticket on our support forum https://qode.ticksy.com/ and one of our support agents will assist you.

Qode

Hi,

This is the way Interactive Icon Showcase element works. Because there’s no space for subtitle, it is hidden for small screens. Only the title is visible and all the icons.

Qode

Can the text and icons shrink a bit in the mobile environment so it is visible? Otherwise this renders the element not usable. If a website can’t communicate the same message to its end user in both desktop and mobile environments then what’s the purpose of having this element?

Hi,

Sure, you can overwrite the default CSS rules with these ones, that will ensure visibility of the subtitle on small screens.

.qode-showcase-content-cell h4 {
    font-size: 10px !important;
}

.qode-showcase-content-inner {
    display: block !important;
    font-size: 5px !important;
}

So your element would look like this – https://bit.ly/2YDYgPR

Hope that works for you.

Qode

Hi,

This is H6 tag and you can change it from Qode Options > Fonts.

If you have any further questions, please submit a ticket on our support forum https://qode.ticksy.com/ and one of our support agents will assist you.

Qode

Excellent! Thanks!

You’re welcome

Hello,

Just use this part of code in custom Css:

.home .q_logo{ 
    display: none;
}

best, Qode

Hello,

Please, check this article https://qode.ticksy.com/article/9426 There is explained that for plugins that came bundled, purchase code is not needed.

Best, Qode

Hello,

We are working on new updates where latest versions of plugins will be added. We cannot provide you with precised date Thanks for your patience.

Qode

Hello,

Thank you for reporting this. Of course it is good idea to disable debugger on your WP installation and since this is just notice you shouldn’t be worried. Anyhow, our team will check this closer. Please, just open a ticket at https://qode.ticksy.com/ and include your wp-admin access. Thanks

Qode

Hello,

We are working on new updates where we will include this plugin. Please, note that we cannot provide you with just plugin files, because there need to be done some adjustments in our theme files in order to have everything compatible (theme and plugin).

Qode

Hi – I’m trying to send a ticket via support but on SUBMIT nothing happens, pages just hangs?

Sorry – just too a while to submit – ticket number 2013715 – THANKS!

Hi,

Support agent has been informed, your ticket will be answered as soon as possible.

Qode

Hello,

Thank you for writing in. You are able to create different users with different roles, for example you could create editors that will be able to create portfolio items. Or you could try with some plugin so you could provide to all of your users upload button from frontend. Please, let us know if there is any other doubt.

Best, Qode

Hello,

We located your ticket on our support forum and it has been assigned to our agent who already answered. Please, check response on ticksy.

Qode

Thank you for your help

You are welcome!

Hello there,

Than you for taking interest in our theme. With our Qode Music plugin you are able to use Album Player shortcode https://www.screencast.com/t/Og0LnDYjIXw where you’ll choose desired from already uploaded Album to be played. Here is an example where it is shown https://bridge217.qodeinteractive.com/

Best, Qode

great thanks

You are welcome!

Hi,

It is because of this custom css you’ve added for amp that is making this character too look like that https://www.screencast.com/t/RvRs03rIy2 Try just to remove it.

Best, Qode

Oh thank you. I somehow didn’t see that

You’re welcome.

Sorry i forgot to translate that message. In google translate its something like this: ” The site has technical problems. See if the instructions have arrived in the email tray of the site administrator.”

Im not updating a previus version, i install the last bridge version and this happens, with the essential plugs activated, that message is shown. If i change the name folder of the plugs in ftp, it works, but i cant do nothing, i dont have qode options, and theres no visual composer.

The plugs that are broken the site when they are activated are: LayerSlider Bridge Core Envato Market Visual Composer

Hello,

May we ask you to send us here your website URL. Thanks

Best, Qode

Hi sorry.. My mistake ! I see you replied.. Thanks

You are welcome

Hello,

No, there is no option for that in Tabs element. Only Old Accordion shortcode has that. If you want you could try to edit our files in order to get that.

Best, Qode

Hello,

Please, just open a ticket at https://qode.ticksy.com and include your website URL with wp-admin access and our agent will gladly help you to achieve anything that could be done within our theme options.

Best, Qode

Hello,

Please, explain what is the issue you are facing with? Just note that right procedure for doing update of Bridge is to: - first update our theme, here are instructions http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/ - then to install/activate our new Bridge Core plugin and after you could update other of our plugins. Also, make sure to have parent theme activated while doing this update. Then if you have child theme and made some modification in functions.php code of your child theme, just check if you are using any method with “qode” prefix and replace it with “bridge_qode” After this, you are able to activate child theme, too. Everything should be working well. Please, let us know how it goes. So, if you tried with these exact steps and it is not working well, please, provide us with website link so we could check this closer. Thanks

Best regards, Qode

Ok, activating parent theme and then updating theme solved the issues. Thanks.

Glad to hear this. Thank you for the update.

Hello,

Thank you for taking interest in our Bridge theme. Yes, it could be square or circle. Here we just added added border radius so from landscape image is made ellipse https://www.screencast.com/t/R33XEhVSCq So, yes it could be changed.

Best regards, Qode

Hello,

Thank you for writing in. Glad to hear you like Bridge. - There is option to create shop page with for columns of products and here are some examples from our landing demo website http://bridgelanding.qodeinteractive.com/shop-four-columns/ http://bridgelanding.qodeinteractive.com/shop-four-columns-wide/ - There are a lot of options for header layout and menu area. Here you could explore headers further http://bridgelanding.qodeinteractive.com/elements/headers/ And here is screenshot from our backend Qode Options > header > menus https://www.screencast.com/t/TXh5BTIpy and in Qode Options > Fonts > header&menu are placed typography options https://www.screencast.com/t/YVR5GYTu - We are constantly working on new updates that are frequently released. We are adding new features, new demos, improving some options to make our theme even more user friendly and implement fixes. Here you could check our change log http://bridge.qodeinteractive.com/change-log/

Please, let us know if there is any other doubt.

Best, Qode

Thank you for your answer I’ve checked the shop options before, but what I’m looking for is a carousel, more interactivity. Also, someone else pointed out that 2 columns are not achievable in mobile, and I don’t see the appeal in having just one under another, I bought another theme for another project and it wasn’t possible to have more than just 1 column, they said that’s how their theme is coded, and I’m afraid that if I buy it I will get the same answer. Could you please give me/us a clearer answer for this? Is it possible to have 2 columns on mobile yes or no?

Hello,

Yes, it is absolutely doable to get two columns in mobile. Please, check this screenshot https://www.screencast.com/t/NDylFamg So, with these minor css code you could get two columns in mobile. We hope this is what you’re looking for.

best, Qode