6674 comments found.
Recent update is causing problems for me too.
Latest version of Kleo is 4.9.5 but appears to include an older version of K Elements at 4.9.2?
I cannot update K Elements…
Installed version: 4.9.2 – Minimum required version: 4.9.5 – Available version: 4.9.5 – ‘Installed But Not Activated, Requires Update’
Attempting update results in…
Unpacking the update… Installing the latest version… Removing the old version of the plugin… Plugin updated successfully. Plugin not activated. A higher version of K Elements is needed for this theme. Please update the plugin.
K Elements stays at 4.9.2. I tried deleting K Elements and then Appearance > Install Plugins > K Elements > Install but still end up with K Elements 4.9.2.
Why does the latest Kleo 4.9.5 download include older versions of required plugins? Where can I ‘manually’ get K Elements 4.9.5?
Thanks in advance.
Hello, K Elements plugin is updatable in Kleo 4.9.5.1. Please update to latest version and let me know how it works. Thank you
Thanks for the quick response. That sorted the K Elements update issue!
Another issue – I now have Kleo 4.9.5.1, K Element 4.9.5 and WPBakery Page Builder 6.0.2. On another comment you said 4.9.5 fixes Visual composer 6.0 compatibility issues.
Row Settings > Inner Container > “Yes” is being “ignored” and content is going full width??
Thanks in advance.
Glad to hear that
I just tested and the inner container works as it should, try on a new page since it can be something to your current page layout settings
Sorry for the delay. Was working on something else.
Tried a new page but still the same issue.
Also, some other elements do not load properly since the update either, e.g. WPBakery Page Builder Image Galleries just show images in a horizontal line rather than a gallery.
Kleo 4.9.6. K Element 4.9.6. WPBakery Page Builder 6.0.2
Do you have a page to see?
I didn’t realise you had a separate support forum. Will register there and post details in private. Thanks.
With some assistance from SeventhQueen we resolved our issue!
Very impressed with SeventhQueen’s eagerness to help and super quick response time to queries.
Much appreciated R. Thank you 
Thank you very much! If you love our work you can rate our theme here on Themeforest from your Downloads section
Theme updated to 4.9.4, but now the front page shows an error “Please update K Elements plugin to latest version The site is experiencing technical difficulties”. Going to the kleo panel, K elements is active, no update seems available?
Hello, please update to version 4.9.5 that fixes Visual composer 6.0 compatibility. Let me know
The theme has updated to 4.9.4, but now the site is showing an error – “Please update K Elements plugin to latest version” – but it’s not shown as requiring an update (it’s currently at 4.9.1)?
Hello, please update to version 4.9.5 that fixes Visual composer 6.0 compatibility. Let me know
OK, you mean Kleo 4.9.5? Will I need to wait for the Envato Market plugin to update it automatically, or do I need to update it manually? Thanks, Dean
You need to update it from the Envato market plugin
OK, thanks. Can I force an update, or do I just have to wait?
Yes please update from the Envato Market screen
All sorted now thank you 
Awesome 
Hi,
I need URGENT help here.
I’m facing a big issue after the last update. I updated the Kleo theme and then I updated k-elements plugin files in ftp, now my site doesn çoad anymore.
Here is a screenshot of the issue: https://gyazo.com/d145a5f82b5af46bc88948e6bf4a9893When I change the theme the site loads back.
Can you kindly help me?
I received an email from wordpress 5.2 built in feature with the following detail error:
Detalhes do erro
Um erro do tipo E_PARSE foi causado na linha 1682 do arquivo /home/masteraquaristz/aquaristz.com/wp-content/plugins/k-elements/lib/options/framework.php. Mensagem de erro: syntax error, unexpected end of file
hello, what php version do you have? You need at least PHP 5.6
Hi!
I’m using PHP 7.2
Strange, try to update to Kleo 4.9.5.1 and K-Elements 4.9.5
I have two quick questions:
1- Do I need to update Kleo first and then K-Elements? 2 – To update K-Elements, I have to extract the files from the download and then update the files in ftp or there is another process?
Hi!
Please help me with this URGENT issue!
I’ve updated Kleo to the last version 4.9.5.1 and K-elements but I’m still facing the issue and my site is not loading!
Here are some screenshots of the configurations: https://gyazo.com/794f9258d51bfd4364f619b67c7afd30 https://gyazo.com/054d614758bdb5ed98ea537791ff2c6c https://gyazo.com/2b1ce5c6f73a56b186f9512c4348b859 Here is a screenshot of the error message: https://gyazo.com/1ea46dbd66598a35bc98ea7618880e20I had to change to another team. I’ve always update Kleo without any issue.
Can you kindly help me?
Hello, please make sure K-Elements is at 4.9.5 version. You can update the plugin also manually using the k-elements.zip found in the main package downloaded from themeforest inside the Plugins folder
Let me know
Hi!
I really need help with this URGENT issue. I’ve updated Kleo again and completely deleted k-elements folder in ftp and uploaded the most updated k-elements files via ftp, but the issue persists.
here is a screenshot of the issue: https://gyazo.com/16f7359230fd5eb8616befa84ad263e5
I’m really worried since I started receiving email from google with mobile warning issues.
Please kindly help me! Should I delete the Kleo folder via ftp and upload again? When I change to other themes the site loads.
I found the issue. The issue is related to Geodirectory. I didn`t update Geodirectory to V2 so Kleo update is causing some issue with Geodirectory older versions.
If I deactivate Geodirectory plugin the site loads correctly. Can you please fix this issue so users with older Geodirectory versions can have their sites running ok
Any news on this?
HI, can you please get an error log to see the file causing the error?
Hi, indeed when using Geodirectory old version an error occurs. We are releasing today a fix and should be fixed. Thanks
I don’t understand how the demo content doesn’t work. For example with the Home Company demo content, if you don’t delete the “Kleo Magic Container” codes in the page, the content won’t display and will do ERROR_CONNECTION_TIME
Hello, our demo is up to date with latest version of theme and plugins and works as it should, Check it out https://seventhqueen.com/themes/kleo/demo-agency/
Prepurshase question: is it possible to use SVG Logo? coz I see many answers, that it doesn’t work (when it uploaded in theme options + SVG support plugin)
Hi, yes it should work of course if you use a plugin to enable SVG uploads
Hello,
Your theme is great and I am so happy with it. Thank you very very much for your hard and excellent work!!!
One thing I would kindly need your help. I have posts in grid page style. Is it possible to let it redirect to external source site when I click the grid? Thank you very much for your kind help in advance!
Any feedback ?
Hi, right now this needs to be done with some custom work. We will think at it as a feature for next versions. Thanks
Thank you so much! Hope to see this feature soon 
I would like to know when the new version kleo 5.0 will be available. And would it be compatible with both Elementor and visual composer or just one of them? Thank you.
Hello, we had to delay the release a bit since we prepared all our themes to match new Themeforest requirements taking place at the end of this May. Version 5.0 will support both builders
Ok, will the version of elementor pro be available or it is the Free version that will be integrated into your Kleo theme. thank you
Hi, Pro version can’t be integrated since there is no developer license available so the free version is going to be made compatible and of course it will work if you have the Pro version
Thank you, I’m still waiting for version 5.0 to start the development of my platform, I hope to have new amazing features. I hope this version will be available next week. Thank you
After updating woocommerce to version 3.6 … in buddypress Error 404, for pages: orders and downloads. With the version of woocommerce 3.5.8 everything is fine.
We are investigating this and I guess something changed in woocommerce related to templates functions
I can confirm this is fixed with latest Kleo version. Cheers
Hello,
I found there is no way to show ALL of wordpress default posts without using WPBakery Page Builder.
it is really unreasonable to show wordpress posts by relay on a plugin, since we never use that kind of page builders.
otherwise, the only way to show posts is by a way like: mysite.com/archives/category/video/
In almost any theme, there are always a way or a default page to show all posts, and that is a minimum feature of a wordpress theme since blog post is the core function of wordpress.
Hope you could take this as a minimum feature for next version update.
Thanks.
Hello, since version 4.9.4 you have the shortcode [kleo_posts] that actually does the same thing as the vc_posts_grid shortcode available in WPBakery. It supports the same arguments.
Cheers
Thanks, I just update K element and Kleo theme, but it only show a empty page:http://prntscr.com/nsn4dl
Thanks.
Hello,
I am not sure whether it is a bug or not correct use this shortcode: [kleo_posts]
I checked your official shortcode page https://my.seventhqueen.com/docs/kleo/shortcodes-for-kleo/
but there is no introduction upon how to use [kleo_posts] , would you please let me know or update your official shortcode page.
Thanks
Hello,
If I am using the shortcode below, do I have to activate WPBakery Page Builder?
[vc_posts_grid loop=”size:15|order_by:date|order:DESC|post_type:post|categories:2” columns=”3” show_switcher=”yes” switcher_layouts=”masonry,small” load_more=”yes” ajax_post=”” ajax_paged=”“]
If yes, how should I achieve the same result by using [kleo_posts] when WPBakery Page Builder is deactivated?
It would be great If there is any online tutorial
Thanks
[kleo_posts loop=”size:15|order_by:date|order:DESC|post_type:post|categories:2” columns=”3” show_switcher=”yes” switcher_layouts=”masonry,small” load_more=”yes”]
If using kleo_posts shortcode then you don’t need to have Visual composer active
let me know
Also I have update the shortcodes page to include all kleo_posts attributes https://my.seventhqueen.com/docs/kleo/shortcodes-for-kleo/
Hello, Great, it works, but I changed the ‘“’ from em to en, by the way, how to custom the numbers of post loaded when push “load more”? does that “loop” means?
Thanks again
Hello,
If WPBakery Page Builder is deactivated, these shortcodes does not work:
[kleo_news_highlight new_tab=”1” posts_query=”size:1|order_by:date|order:DESC|post_type:post|categories:1”]
[kleo_news_focus name=”丽质达人” new_tab=”1” query_offset=”1” posts_query=”size:4|order_by:date|post_type:post|categories:1”]
is it possible to make them working without relaying on WPBakery Page Builder ?
Hi, kleo_news_highlight and kleo_news_focus shortcodes should work outside of WPBakery since they are generated by us. The loop parameter is the same as the query parameter. The number of posts on load more it should be the same as the ones from the shortcode
Hello, Thanks for reply, I just test again, unfortunately, it does not work if WPBakery Page Builder is deactivated,
Here is screenshot:
http://prntscr.com/nvgm4o it would be much great if you could have a check.Right, I see now since it uses the tabs shortcode. I will check and come back with a fix. Thanks
Ok, that would be great.
Also thanks for your work to make the shortcode of [Kleo post] working now. Yes, it support showing up posts without WPBakery Page Builder.
But, I found the “load more” button will not work if WPBakery Page Builder is deactivated, and it will show an 500 error at frontend: http://prntscr.com/nxqas1
It would be great if you could check this issue by deactivate WPBakery Page Builder.
Thanks
Right, I see it now, will adjust and publish an update most probable tomorrow. Thanks for letting us know
Thanks, I noted that you update Kleo with version4.9.8, and here is the code what I am using:
[kleo_posts loop=”size:15|order_by:date|order:DESC|post_type:post|categories:2” columns=”3” show_switcher=”yes” switcher_layouts=”masonry,small” load_more=”yes”]
The load more button will work if the user is already log in, but it will not work if the user is logged out, and it show 403 errors, please check the screenshot:http://prntscr.com/o15ckr
would you please have a check?
I just tested and worked both logged in and logged out..
Hello,
I checked every plugins and I found this plugin caused the load more button does not work: SSH SFTP Updater Support,https://wordpress.org/plugins/ssh-sftp-updater-support/
do you think you can resolve it, or should I write to the author of SSH SFTP Updater Support please?
Thanks
That is strange, you can write the author since I don’t know what hooks he is using to cause such thing
I have the latest Kleo Elements version (4.9.1). However when I update WP Bakery from 5.7 to 6.0.1 the Kleo posts options disappears and no longer works. Is there another updated version of Kleo Elements available, that addresses this issue?
Hi, we are still testing 6.0 version for WP Bakery builder. Please revert to our provided version for the moment
Hello please whenever i activate new members there do not appear on the Front end but there appear under subscribers in the back end
Hi, they need to login first. Please open a ticket on our dedicated site for any technical questions and our dedicated team will gladly help: https://my.seventhqueen.com/dashboard
Thank you
Hello,
I found there is no theme option to change the color beside the post title:
http://prntscr.com/npnu3aany quick CSS to change it please?
Hi, that should be linked to Main color – Highlight background. Let me know if ti works.
Hello, thanks for reply, actually it does not work, please check the screenshot:
http://prntscr.com/nq4anhYou are right, sorry for that. See below the CSS code you can use to override those colors. We defined colors for each post format
.masonry-listing .format-standard .post-title {
border-left: 3px solid #8a52ad;
}
.masonry-listing .format-image .post-title {
border-left: 3px solid #fc604a;
}
.masonry-listing .format-gallery .post-title {
border-left: 3px solid #43ae9e;
}
.masonry-listing .format-link .inner-content {
border-left: 3px solid #00c5c4;
}
.masonry-listing .format-audio .post-title {
border-left: 3px solid #367bb7;
}
.masonry-listing .format-video .post-title {
border-left: 3px solid #07baf4;
}
this custom CSS works, thanks!
Redux Framework Warning select2-css CDN unavailable. Some controls may not render properly. Please wait a few minutes, then try refreshing the page. Unable to load some remotely hosted scripts..
There are always these kind of error, please check the screenshot:
http://prntscr.com/npns4bStrongly suggest that you do not load external CSS or JS resources from CDN.
Thanks
Hello, we will force the assets to load from local source in next theme update. Thank you
Great, that would be really a big big new for us!!!
Thanks
Will it be possible for you guys to assist me with the custom modification of the “k-elements” plugin? I need to know before I renew my license.
Hello, our support service does not include customizations. What exactly do you need since our team can help with minor changes
Hello
I have two kleo licenses.
I would like to download the version Version 4.4.8 – 22.03.2019
How can I do it?
Thank you.
Hello, please write me by email at hi @ seventhqueen.com to share older versions
Requested by mail. Thank you.
In the latest version of k-elements I can not find the Kleo Post functionality. Neither does his shortcode work. Has it stopped being supported?Is there any way to recover it ?. Thank you very much for your support.
Hello, what Visual composer plugin version do you have?
Hello. WPBakery Page Builder 6.0.2. Thank you
My site is all broken due to the new update: /
Hi, you just need to update K elements to latest version from Appearance – Install plugins
Hi, you just need to update K elements to latest version from Appearance – Install plugins
Here are the detailed changed in 4.9 version https://my.seventhqueen.com/docs/kleo/updating-to-kleo-4-9/
Yes the last update actually broke more items then I thought and listed above. This newest version of your theme breaks quite a bit of things on the site and this will make coders spend hours trying to fix it with no fix because it’s actually the theme. So please inform us when this stuff will be fixed.
Hi, you just need to update K elements to latest version from Appearance – Install plugins. We put a notice and explained the major changes. See v4.9 https://my.seventhqueen.com/docs/kleo/changelog/
Direct link from the changelog https://my.seventhqueen.com/docs/kleo/updating-to-kleo-4-9/