Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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can a user come create its own shop and able to add products staying on front end not wp-admin side is this option your theme has??

Hi,

Your request is not related to a theme. If you decide to use Woocommerce, you’ll need a vendor plugin. After that, you can use Flatsome as your theme.

Hi how we can disable scrolling menu in mobile version ? Thank you

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

More then 3 weeks passed.. I just brought the theme with 6 month support The issue I am facing is still not resolved by the support what service you providing?

Hi,

Your all tickets have been replied on time. I think you can’t get the replies. Can you double check your Gmail inbox and also the spam folder? If you still can’t see them, please change the email address of your ThemeForest account and submit a new ticket.

As far as I can see the solution of the UX Builder problem is updating PHP to v7+.

I am Sending you the video of the issue please review that.. am not start work on site until UX builder not working

what is the top bar menu font size and name. I want to make my html 1 the same font and size. Thanks

Hi,

font: Lato
font-size: .8em
font-weight: 400

Hi, Can you provide a proper list of font icon you are loading on Flatsome and the ones we can use? Thanks

Hi,

We don’t have a list but you can see all the icons with a simple font editor. The files are under flatsome/assets/css/icons. I also paste a CSS list below.

.icon-lock{content: "\e904"}

.icon-user-o{content: "\e900"}

.icon-line, .icon-chat{content: "\e903"}

.icon-user{content: "\e901"}

.icon-shopping-cart{content: "\e908"}

.icon-tumblr{content: "\e603"}

.icon-gift{content: "\e604"}

.icon-phone{content: "\e600"}

.icon-play{content: "\e605"}

.icon-menu{content: "\e800"}

.icon-shopping-basket{content: "\e909"}

.icon-shopping-bag{content: "\e90a"}

.icon-google-plus{content: "\e905"}

.icon-heart-o{content: "\e906"}

.icon-heart{content: "\e000"}

.icon-500px{content: "\e601"}

.icon-vk{content: "\e602"}

.icon-angle-left{content: "\f104"}

.icon-angle-right{content: "\f105"}

.icon-angle-up{content: "\f106"}

.icon-angle-down{content: "\f107"}

.icon-twitter{content: "\e001"}

.icon-envelop{content: "\e003"}

.icon-tag{content: "\e004"}

.icon-star{content: "\e005"}

.icon-star-o{content: "\e006"}

.icon-facebook{content: "\e002"}

.icon-feed{content: "\e008"}

.icon-checkmark{content: "\e00a"}

.icon-plus{content: "\e00c"}

.icon-instagram{content: "\e00e"}

.icon-pinterest{content: "\e010"}

.icon-search{content: "\e012"}

.icon-skype{content: "\e011"}

.icon-dribbble{content: "\e013"}

.icon-certificate{content: "\f0a3"}

.icon-expand{content: "\e015"}

.icon-linkedin{content: "\e016"}

.icon-map-pin-fill{content: "\e009"}

.icon-pen-alt-fill{content: "\e017"}

.icon-youtube{content: "\e018"}

.icon-flickr{content: "\e019"}

.icon-clock{content: "\e01a"}

.icon-snapchat{content: "\e902"}

HI, Awesome! Thank you. Hope you’ll improve the way to use of font-icons in the future. For now, I’ve added some inline SVG instead in the theme files. Thanks

hi. after updated wordpress and flatsome to last version, Header Builder not showing in our website and also header preset not working.

Hi,

Please clear the cache and check again. Also, check the web console for the type of error.

it looks have a conflict with “Page Links To” plugin. after disable it the problem solve. that is weird!

Hi,

Is there anyway to dealy a textbox on a banner appearing – I currently have it on a viedo banner and I want it to pop up a little later in the video

Hi,

There is no option for that but I think you can do that with custom CSS.

I have a couple of presale questions:

I’m building a website where the products are videos embedded in specific pages. When a person purchases a product (access to a specific page and video), can this page be protected so that the only person who can have access to that page is the one who paid for the access? I don’t want the URL to be copied and shared with others to get access.

I’m going to be using WooCommerce and a plugin called MyCred, which is a plugin that works with WooCommerce that awards members with rewards points and they can use them instead of money to make purchases. Have you heard of any conflicts with these two plugins and your theme?

Thank you.

1. I need only members to be able to make purchases. Therefore, they need to register and log in to make purchases.

2. I’d like to use WooCommerce and a plugin called MyCred, which is a plugin that works with WooCommerce that awards members with rewards points and they can use the points to make purchases. No payment gateway will be needed since it’s only a point system. Can you do this with your theme? Have you heard of any conflicts with these two plugins and your theme?

Hi,

You need to use a membership system for that. Woocommerce supports digital selling. MyCred hasn’t been officially tested so I can’t say if it works fine with Flatsome or not. Flatsome is just a theme. I think it’s more appropriate to talk to someone professional about it.

Dear All, I am recommended this theme for multi business, because its perfect in speed and awesome in design. https://www.caremoversdubai.com/movers-and-packers/

Thank you :)

hi, I’m getting two cart icons. https://imgur.com/hLcoWVU

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hi

I’ve renewed my support with you, but I’m just not getting responses? I’m reaching a point where I cannot continue building my site until I get some support.

I now have 3 main issues:

1) I’ve selected a custom header block for the blog layout. However it doesn’t show up on the category archives or single post pages. How can I enable it so the same header shows on those as well?

2) How can I enable a custom block or banner to show on the single product pages? I cannot use a custom post type as I’m using a free download plugin which isn’t compatible with a custom post type for some reason.

3) How can I enable a custom block or banner to show on the product attribute archive pages?

If there’s a simple way, or even something I can add to CSS or theme functions I’d really appreciate it.

Thanks, I’ve also emailed you as per the normal way, but I’m not getting a response?!

Charlie

Hello! I have two questions regarding the theme. 1. In the product catalogue page, products’ miniatures are displayed always cropped and more less square no matter what layout option I choose (brick or grid). I unchecked “equal image heights” and in the thumbnail image settings set “uncropped”. I also tried clearing catch and cookies – it doesn’t change anything. 2. I set white background of the header menu in the front page and I wanted the menu font to be black. When I set “dark fonts on the white background” icon it works for a second, but once I publish it ich changes the fonts to white. On other pages it works as I wanted: black fonts on white background. Thanks for you help in advance!

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

is it compatible with elementor?

where can I find the option?

It’s under Flatsome>Advanced>Infinite Scroll.

You can get premium support from here by the way.

HI UX. Do you have danish po mo files etc? :)

Hi,

Danish translation files have already been included in Flatsome. :)

Hi, i understand i have no support. However i have purchased this theme and i am experiencing faults with the UX Blocks which should not happen.

I am creating the product page with the UX Block editor. When i go to the product page the Block editor doesn’t show. I have to make the browser into a mobile view so i can see Edit with Block editor or the wp editor.

Hi,

Can you take a look at this doc? Another UX Builder edit button added to the admin bar for custom product page layouts after v3.8.3.

hello, is this problem new ? seems like in the UX Builder the elements are all shown broken images . Please let me know how to solve this https://snag.gy/nLBJMy.jpg

Hi,

Can you submit a support ticket here?

Is there a Instagram plugin to retrieve some picture? Don’t see anything in the documentation.

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

In Catalog mode i have enabled hover over add to cart button. However this does not work on mobile. is there a way to make this permanent instead of hoover over?

Hi,

Can you submit a support ticket here?

Support is expired :(. Can you please tell me which css element I need to modify for the icon to be sticky on mobile?

hi is there any way to make the slider transitions longer so that they are smoother? or any way to make this slider not look like it is flashing? https://buttermilkbasi.wpengine.com/demos/shop-demos/slider-cover/

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

PLEASE, HELP ME, Support period going to end. It would not be correct to let the support period expire without a reply

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