1731 comments found.
Search bar comes over the whole page is there any way to reduce it to just header
Hello B_arsh24k!
There is no option to change search overlay in thee for now.
Best regards,
DFD Support Team
Was really impressed with the design and support of this item until I realise that the option of using custom headers in the theme are not fully responsive and do not work correctly. This means I now have to start from scratch and find a new theme. It’s quite unfair this isn’t stated before people purchase this.
Hello Tina_H!
The Custom header follows CSS rules for the image, in your case the image was resized and custom header(600px) was partially empty. You can try background size – cover or CSS solution to decrease the element’s height on mobiles we have shared with you.
Anyway, we will add your request about responsive options for the custom header to our wish-list to implement in future theme updates.
Best regards,
DFD Support Team
Is there we can also get HTML files separately. Actually we need HTML for our core php work, we don’t want to work in wordpress.
Hello Rohitgusain!
There is no HTML version of the theme.
Best regards,
DFD Support Team
Hi, at the custom level I am entering the shortcode of the contact form from the code in the item / porfolio pages (over 1,000 pages to create). Question: which is the example codce {{your-subject}} that automatically goes to put the name of the page in the subject of the email? Thank you
Hello FabioAl!
There is no such feature for the contact form module. Probably contact form 7 plugin will be more suitable in your case.
Best regards,
DFD Support Team
Thank you!
Always welcome.
Best regards,
DFD Support Team
Hello, Admin. I’m developing a one-page scroll website, and it looks impossible to link navigation menu to each section of the page using Native theme. Please assist. Thank you.
Hello Vastdv!
Please check this article > Anchors. Do not miss notice at the end of the article http://prntscr.com/nzwxyg.
Best regards,
DFD Support Team
Hello Admin. You haven’t responded. Thanks.
Thank you, Admin. I followed the documentation and video, but the one page menu anchor is still not working. Please help.
Do I need to add figure to each section after creating anchor menus?
Please check the screenshot from out response above: Note, the anchors on One Page Scroll page template types need to be added with ‘section-‘ word before anchor sign, e.g.: #section-2, while in the Row Settings, only the number should be entered, e.g: 2. Also, it is necessary to have the anchor added to each of the rows if One Page Scroll page template is selected.
So you need to add ‘section-‘ word before anchor sign and add anchor to each row on the page.
Best regards,
DFD Support Team
I am facing a lot of issues while setting up a woocommerce shop by customizing this theme. For Example In shop page I want to link the product box with product but the whole box isn’t linked
Hello B_arsh24k!
The products are clickable by default, you can check our demo page here. Probably you have enabled Catalogue mode in Theme Options > Woocommerce > Woocommerce base options.
Best regards,
DFD Support Team
You are using product style 2 in this demo, I need to change the color of button or is there any option I can add a custom button saying learn more instead of add to cart ? If not tell me how can I can add to cart button’s color ?
Custom add to cart can be added by third party plugin. As for the button color, there is no such option but it can be done with custom CSS code. In case you need help with color changing, please submit a ticket here.
Best regards,
DFD Support Team
On woocommerce shop page I can’t select header built by my own
Check Theme Options > General options > Layout settings > Archive Pages Header.
Best regards,
DFD Support Team
Thanks
back to top button also not working
Could you please submit a ticketon the support forum and provide us with some more details about the issue?
Best regards,
DFD Support Team
Hello. I bought Stylish Multi-Purpose Creative WP Theme. When I go to this url http://preview.themeforest.net/item/native-powerful-startup-development-tool/full_screen_preview/19200310 I see different templates i can use, however i would like to know if it is possible to take some part from different template and build another one. I mean to create a custom template. If it does. Is there an extra documentation so i can see examples or instructions.
Hello OOHMD!
You can install several demos on your site using WordPress Importer, more details you can find in this post: http://nativewptheme.net/support/first-steps/demo-content and combine them.
Please follow the instructions below:
1. Please, open the page editor of the layout from which you need to take some part. Please, remove all the unnecessary elements keeping the content you are interested in. After this, please switch to the ’Classic mode’ and copy the shortcode of the content.
Copy the shortcode you’ve received.
You may NOT save changes, only copy the code and refresh the page. So you’ll keep the page as it was before.
2. Please go to Pages > New page > and by switching to classic mode, please paste the shortcode you’ve copied and switch back to the ‘backend’ editor.
So you’ll get the copied content on a new page.
3. The same content can be added to the already existing page. Simply switch to classic mode, find the end of the shortcode and paste the copied one and switch to backnend editor. By drag and drop you may change the position of the new elements.
In case you need more details or have any questions, please contact us via ticket on support forum.
Best regards,
DFD Support Team
And can I used all the shortcodes in different templates ?
There are nor restrictions for the modules (shortcodes), you have all features available in all demos.
Best regards,
DFD Support Team
Tried this theme there are lot of complexities like customizing woocommerce shop page there is no option for add to cart in addons for visual composer related to woocommerce I can’t customize the add to cart button.
Hello Mtiro!
Could you please contact us via Envato contact form and clarify the request a little bit. Links and screenshot with the examples what you’d like to have are highly appreciated.
Best regards,
DFD Support Team
1 trouble & 1 question
Hola!
I installed and use WP Native template with satisfaction – only I met 1 trouble with awesome icons which are not displayed in any kind of view.
It is possible that it is not a trouble of the theme but trouble of hosting or the Simple SSL plugin – I am not sure but I am writing to you with a little hope you have met with kind of trouble and could help me. Some facts: using SSL, WP 5.2, php 7.2, newest update of Native incl. theme plugins.
And second thing: I did not not use any pre-built template and I use a child theme 1.0 and realize that using left side menu /header#12/ in mobile there are zero margin. Pls could you help me with that or could you give me a hint to edit this without a new css rule.
Thanks a greetings!
oeoe
p.s. I have wrote a message couple days ago and I am not sure what happened with it cause I didnot find it among comments nor among emails ,,, so if I am repeated only one answer is enough
THanks
Hello Oeoe!
Seems we have got the same request via ticket and emailed you back, please check https://dfdevelopment.omnidesk.ru/user/cases/record/805-962484/ you also should get auto-respond with the password and our respond directly in your inbox. Please recheck your email and junk folder.
Please check the response and email us back.
Best regards,
DFD Support Team
Does this theme work ok with NextGen gallery?
Hello Tina_H!
We never tested our theme on compatibility with this plugin. Could you please forward the details of this request here and our support will check it for you.
Best regards,
DFD team.
Hello!
Is Native compatible with wordpress 5.2?
Thank you!
Hello Avrcata!
Theme is compatible with the latest Wordpress.
Best regards,
DFD Support Team
Hi, Why all demo pages can’t upload in shop-second layout ? I want all pages in your theme.
Hello Mjsteadfast!
In this case, you need to import 27_pages and 26_home, we recommend you to use Wordpress importer if you already have content on site. Please check this article for detailed instruction.
Best regards,
DFD Support Team
ok. Thank you
I want to import only E Commerce shop second all pages with products. not all 26 home. Please give me your email address.
So you need to import Shop second, all products included to this demo will be imported. As for the email, you can contact us via submitting a ticket.
Best regards,
DFD Support Team
I send ticket. Please reply me as soon as possible
Will get back to you as soon as possible.
Best regards,
DFD Support Team
hello Native Team, how can I update the theme without remove the old installed one and reinstall the new? Is there any risk of loosing my content?
Hello Dkhoan!
Please check this article > update via FTP.
Please submit a ticketon the support forum and clarify the link to the site and WP, FTP access details if our help needed.
Best regards,
DFD Support Team
i love this theme. But I require the Gallery to also have a Content field (like the big content field that we have in Posts/Pages). How to do that? Totally lost here, although I do know PHP
Hello Ravi000!
You can use Portfolio items as they suppose to have descriptions, you can also add WPBackery module before or after the portfolio item. More details about portfolio items creation you can find here.
Best regards,
DFD Support Team
Thank you. I already use portfolio items for a different information in that page. Do you think I can change gallery to have a WP Backery module as well?
The galleries by default are not supposed to be created with WPBackery. In this case, you will need to modify theme files.
Best regards,
DFD Support Team
I have a custom header where I set a different top banner depending on the page I’m editing. But when I resize the window, the body content is appearing as a solid box that overlays the top banner (instead of acting as one united page), also the banner appears with a line underneath it. I’ve tried all different settings but can you advise how to sort this please?
Hello Tina_H!
Could you please submit a ticketon the support forum and clarify the link to the page where the issue can be seen? Please clarify the WP access details as well.
Best regards,
DFD Support Team
When I enter my purchase code, it doesn’t recognise it, so I can’t access support =(
You are already a member of the support forum so cannot register for the second time http://prntscr.com/nka1w1. Please reset password or login with the details you have used for registration.
Best regards,
DFD Support Team
Hello! Everything ok with wordpress 5.2? Any updates coming soon now that also visual composer has been updated? Do you have an ETA? Thanks 
Hello Formidaweb!
The theme is compatible with the latest wordpress. The plugin will be added to t heme updated, however, we do not have any ETA. Could you please submit a ticketon the support forum and we’ll be able to share the plugin with you?
Best regards,
DFD Support Team
Your documentation states that there should be an option called ‘Link Typography’ under the ‘Text Typography’ area but it isn’t there? I’m looking to change the colour of text links – thanks.
Hello Tina_H !
The link color is inherited from Theme Options > Styling Options > Main site color.
Best regards,
DFD Support Team
Thank you.
Always welcome!
Best regards,
DFD Support Team
Hi there, any obvious reasons why related posts might not show up on a single post page? They do exist and I have them turned on in theme options and the single page option too, I’m sure it’s something stupid I’m not doing!
Hello Tina_H!
The related posts are displayed on single posts page according to the category and tags assigned for each post. Please make sure you have added tags to posts. Could you please submit a ticketon the support forum and clarify the link to the site and WP access details? We’ll check the posts for you.
Best regards,
DFD Support Team
Ah ok, I’m not using tags – any way they can work on chosen categories alone?
There is no option to change posts relations at the moment.
Best regards,
DFD Support Team
That’s a shame, thank you though.
We’ll add your request to our wish list.
Best regards,
DFD Support Team
Thank you x
Always welcome!
Best regards,
DFD Support Team
Hello Ellen! I have another issue with the mobile menu, in a ONE PAGER website when you click on the menu, stays open, it sould close after you click on the link. Now stays open and it has to be close manualy. where is the option to select one page scroll navigation in the mobile version? cause i check everywhere and i cand find any option, how works in your tehmplates? in the case you don´t have that option, can you provide me a code that close automaticaly the mobile menu after clicking on a menu link?
Thanks a lot!
I just recheck your two onepage model templates and the menu is not working to navigate between the sections. you can see it here “http://nativewptheme.net/tenth/#section-portfolio” and here “http://nativewptheme.net/eleventh/”
Hello Dlascasasb!
There is no option to close the menu automatically when anchor menu is used. Could you please submit a ticketon support forum and we’ll check what can be done?
Best regards,
DFD Support Team
And how is supposed to work on the one page websites?
The way you can see now. The item scrolls to anchored section and the menu can be closed with the x icon or by touch out of the menu.
Best regards,
DFD Support Team
WOW! but that is really BAD! cause i have no opacity on my menu, so when you click, nothing happens, and seems like issues. are you sure this is not an issue? i can’t belive you did not think on this when you programmed the theme. i open a ticket and write you a message 794-381124 – 557-162868, thanks a lot!
this problem happened in both versions, Mobile and Desktop, and i want the solution for both versions! thanks a lot!
I do not mind the menu animation, i just want this to work like its suppose to work, so, for me would work if when you click disappear/ hide the menu(section) with no animation and goes to the anchored section. in the most simple way, no complications! Thanks!
HERE is how is suppose to work “https://norebro.colabr.io/demo28/” as you can see the menu dessapear with the same animation and goes to the anchored section!!!!!!!!!
It supposes to work this way, you can try to use another header style, for example, Header style 2 http://nativewptheme.net/home/second-header-example/ or Header style 10 http://nativewptheme.net/home/tenth-header-example/.
For the mobile menu you can try the following JS code:
<script type="text/javascript">
(function($) {
var customSidrClose = function() {
$('#sidr .mega-menu-item:not(.has-submenu)').find('.menu-link').on('click touchend', function() {
$.sidr('close');
});
};
$(window).load(function(){
customSidrClose();
});
})(jQuery);
</script>
Add the code to Theme Options > General Options > Custom CSS/JS > Custom JS.
Best regards,
DFD Support Team
Im so sorry, but this is not working for me, I buy this theme cause I love the design of exactly that kind o header, so you are selling an incomplete theme, i´have been working 3 month on this and I WILL NOT change the header, as you can see this example “https://norebro.colabr.io/demo7/#” it works for them, if they can do it, you can do it too!!! i´m not taking a no for an answer. You sould take this feedback! this will make your product better!!!! now is incomplete.
There is no such feature in theme for now for header style you are using. We’ll add your request to our wishlist. Have asked IT team to check your request and email you back as soon as go any feedback.
Best regards,
DFD Support Team
Your Reply should be “We are working on it” not saying “There is no such feature in theme”, you know this is not good, If you sell ONE PAGER version on your theme, sould work as you sell it! so if you dont provide that option you should retrieve that feature till you provide complete product. Cause i buy it for the ONE PAGE version.
i´m really tired. and this is not the first issue with you guys! you have a beautifull theme!!!!! you sould work on that flaws!!! and make it better!!! this is not good! you know it! Thanks a lot!
We’ll take your feedback into consideration. Our demo works the same way as your site as all features presented on site can be used on site. As we can see, you do not use One page scroll version on site, just Page builder with anchors, so not sure what do you mean by: “l ONE PAGER version on your theme, should work as you sell it”, could you please clarify?
Best regards,
DFD Support Team
No, your DEMO DOES NOT WORK as you PRESENT IT for god sakes!, in the case your demo works we weren´t have this conversation, check it yourself!!!!!
My site have only 3 section with anchors is really simple thing, i had selected the header 8 and 9, that i have to fix also myself to work.
Aslo your one page Scroll version is not convincent, and you can´t controle the scroling between sections. (so i just deprecated that option) and you can check it yourself on the desktop version of your demo:(http://nativewptheme.net/eleventh/#section-1)
i bet you to ckick on a 13 inch screen the last buttom "ORGANICALLY GROW THE HOLISTIC WORLD" on the first try!
when i say “l ONE PAGER version on your theme, should work as you sell it” is simple:
- I have one simple page with anchors (ONE PAGE NAVIGATION website) - i just want to go from one section to another section “like all the themes on this platform already do” - i just cant navigate cause the menu does not hide when you click on it
is that clear for you guys? ... are you mocking me? because you sound like im crazy and i´m the only one who is seeing flaws… that are at first sight!
thanks so much for your comprehension, and your concern.
There is no anchor menu on demo http://nativewptheme.net/eleventh/(as well as on the tenth demo) and the regular menu is working. Please make sure you have followed the instruction while creating anchor menu http://prntscr.com/nl0xlu. We cannot check your anchors as now you have the page with Page builder page template.
Best regards,
DFD Support Team
so you are saying that you sell a ONE PAGE demo without Anchors Menu? OMG this is so funny. How supose to work a One Page website with an anchor menu? Guys… what´s happening, who is in charge of these answers ?
So you don´t even know that a ONE PAGE demo sould work with achors? God Sakes! this is too much (XD)
look this is an example of a ONE PAGE should work “https://norebro.colabr.io/demo28/”
The anchors works with one page but we haven’t created anchored menu with the one page scroll as demo presentation. Just create a menu as described in the documentation article (like displayed on screenshot https://prnt.sc/nl0xlu) and your anchor menu will work with one-page scroll page template.
Best regards,
DFD Support Team
With the code you provide me Works 100%! i love this theme! and im glad to contribute to make it better! Thanks a lot!
Thank you for the feedback!
Best regards,
DFD Support Team
Hello,
From your different demo how can i easily pick the blocks i need and use them to create my own theme combined with your blocks apart from demo content using the WordPress importer? Remove or add elements ? About Wordpress importer (Untested with my version of WordPress) ?
Thank you
Hello Mokmo!
Currently, if you need to mix the layouts, please follow the instructions below:
1. Please, open the page editor of the layout from which you need to take some part.
Please, remove all the unnecessary elements keeping the content you are interested in.
After this, please switch to the ’Classic mode’ and copy the shortcode of the content.
Copy the shortcode you’ve received.
You may NOT save changes, only copy the code and refresh the page. So you’ll keep the page as it was before.
2. Please go to Pages > New page > and by switching to classic mode, please paste the shortcode you’ve copied and switch back to the ‘backend’ editor.
So you’ll get the copied content on a new page.
3. The same content can be added to the already existing page. Simply switch to classic mode, find the end of the shortcode and paste the copied one and switch to backnend editor.
By drag and drop you may change the position of the new elements.
Best regards,
DFD Support Team