26871 comments found.
Is it possible to have a seperate mobile and desktop menu? Oe do i have to use the mobile theme plugin.
Hi,
Yes, you can all you need to do is to use the header manager -> https://tagdiv.com/newspaper-theme-customize-the-header-manager/ and select the mobile devise after that set the menu you want -> https://www.screencast.com/t/2OKfi5wu Get Slick Designs with the new Mobile Header Feature -> https://tagdiv.com/mobile-header-newspaper-theme/
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Calin N.
Thank you for your very fast customer service!
HI there
Apart of a specific question asked on email i also want to ask you if… 1. I could create a HOME PAGE to look like on msn.com I’m more interested on the look as of those sections.
2. Is this theme compatible with youzer?
Thanks
Hi,
1. Yes, you can achieve a similar design like on msn.com using tagDiv Composer -> https://tagdiv.com/tagdiv-composer-page-builder-basics/
2.Unfortunately we did not tested the youzer plugin, therefore, we cannot say for sure if it will work or not as expected with the theme, sorry!
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Calin N.
Hi Calin
“SIMILAR” makes me optimistic. Could this optimism be based and agreed on what I’ve written in the email. Don’t want to risk it and later be sorry.
p,s Can you please send of the email (blue_) i’ve already sent to your inbox?
Hi,
Yes, you’ll get all the information you need via email, if you have some questions you can write us on email and we’ll reply as soon as we can.
Thank you! Calin N.
I already have sent an email. Also i would like you to make a link between what we’ve said here with what i’ve already written in the email which i’ve sent to your inbox
Thanks,
Check out what our customers feel about using Newspaper!
Hello.. your demo is showing database error – https://demo.tagdiv.com/newspaper/homepage-magazine/ would be great if you can check
Hello !
We are sorry for the inconvenience ! This is a temporary issue and our developers are working on it.
Thank you ! Calin N.
Hello Calin.. sure thank you!
Lot of demos are showing (Error establishing a database connection)
Thanks.
Hello !
We are sorry for the inconvenience ! This is a temporary issue and our developers are working on it.
Thank you !
Hi the magazine style home decor and Newsweek demos not working any alternate link – error connecting to dB
Hello,
Please check the theme requirements -> https://tagdiv.com/newspaper-theme-requirements/ Also check the installing demos documentation https://tagdiv.com/newspaper-theme-installing-demos/ some of demos need to have the tagDiv Cloud Library -> https://tagdiv.com/what-is-the-cloud-library/ activate to can use them.
Thank you! Calin N.
I’m getting a bad gateway error when trying to view your demos.
Hi,
Please check your plugins list and if you are using some untested plugins, I recommend you to disable all of them and leave just to active only our tested plugins. If the problem is still there after this, please let us know. Also, please check the following useful guide from here -> https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-502-bad-gateway-error-in-wordpress/
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Calin N.
I’m sorry, but I have not purchased your theme yet. I was trying to view your demos before I purchase the theme, but I’m getting an error message that says bad gateway. Your answer above had nothing to do with my inquiry.
Hello,
Sorry for the inconvenience. Our servers had a bit of downtime but they are back online and you can inspect the demos properly now. Sorry for the misunderstanding.
Thank you! Bogdan B
Hello,
i don’t know why i receive this message when i try to change template ? ’’Received a response code != 200 while trying to contact the templates API server. ’’ also the last template crashed !!! This is horrible
Hi,
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you! Calin N.
Hi, The template I use is Newspaper. 1 image uploaded to Media Library is replicated in 22 different sizes. This is terrible. (Which hosting can withstand this?) I have two questions: 1 – Is there a way to prevent this? Is it possible to set the image size to 3 instead of 22, for example, large, medium, small? 2 – I’m trying plugins like ‘Featured Image from URL’ and ‘Nelio Content’. They take a picture with a URL, I see it in the text, but it is not displayed on the site. Why could it be? Can you help me? Thanks.
Erkan.
Hello,
Our theme does not use the default WordPress small medium and large thumbnails. Our theme uses custom thumbnails as mentioned in this guide: https://forum.tagdiv.com/theme-thumbs/
1. Different blocks need different thumb sizes. You will need to asses the thumbs you actually use on your site and disable the ones that are not in use in order to reduce the number of thumbs created.
2. We have not tested the plugins you mention so we cannot guarantee they will work properly with our theme and thumb system. Our theme does wan not designed with grabbing external images in mind. Sorry.
Thank you! Bogdan B
Thanks for the answer. I understand the technical reason. So what could prevent the featured image from appearing on the front page of the article? Do you have any suggestions to solve this problem? I am collecting content with RSS feed. That means a lot of pictures. And pictures that don’t belong to me. Therefore, I do not want to download pictures to my site. I need to view it with a URL. I take pictures with URL. Not only displayed on the page. It’s blocking something. What could that be? Thank you.
Additional:
I made Thumbs on Modules / Blocks settings.
I chose only 4 thumbs:
100×70,
218×150,
696×0,
1068×0,
After the change, I reviewed the Uploads folder. 1 picture replicated to 8 different sizes.
In addition to my selection,
1024×683
768×512
300×200
150×150.
Why are they produced when not even in the Thumbs options? Thank you.
Hello,
For RSS feeds, our theme cannot set the featured image properly. There are solutios in this regard however if you check this forum topic: https://forum.tagdiv.com/topic/rss-feed-not-including-images/ As for the extra thumbs thy are the ones from WP as even if the thee does not use them, it still does not prevent Wp from creating them.If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
Perfect, works like a charm, the best flexible and with more options theme of repository in Themeforest. Five starts
We are so delighted to find such a positive feedback to our work. Thank you! Bogdan B
My site theme was updated and now its all messed up! HELP, PLEASE!! http://www.industrialmachinerydigest.com
I got the site up, I went to my theme panel and selected the main theme instead of my child theme as the active theme. Once that happened I was able to select my child theme again. Now, the only challenge I see is that my custom taxonomy pages are no longer working. Any suggestions?
Hello,
If you are using a child theme then please read this guide: https://tagdiv.com/updating-the-core-of-tagdiv-themes/ The child theme in newspaper 9.7+ will not affect the files that were moved to the tagDiv Composer plugin.Thank you for understanding. Bogdan B
I could not install the new theme, I encountered an error
Demo : https://prnt.sc/o3aidh
I understood the problem, when I installed the AMP plugin, I will get this error, so I have to disable the AMP, you need to fix this error
Hi,
Please make sure that your problem is not caused by the cache plugin, please clear all cache and deactivate the cache plugin and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps.
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Calin N.
Hello, we moved the theme from a developer enviroment to production and instagram stopped working with the message “Instagram data error: Instagram html data cannot be retrieved”, any idea which parameter on php/apache could be blocking it? thanks
Hello,
Please make sure you are using the latest theme version and make sure you Instagram account is correctly added to the widget: https://forum.tagdiv.com/instagram-widget/
If there is still a problem, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you! Calin N.
After immigrate my web site template to newspaper I lost traffic in google. I agreed with the comment of : <in responsive mode that cuse the low trafic from google to customer site> annesininmelegi.com has more than 6000 unique visiter a day. Nowaday annesininmelegi.com has 1717 visiter. That’s not normal!
Hello,
Whenever you switch themes, there will be a drop in proper reading until google can index everything properly again. The traffic will be back once the process is done. Our theme has the proper markup as it was created in all of the industry standards and it will not impact your traffic negatively. Here are a few guides into what to expect when changing wordpress themes: https://www.shoutmeloud.com/does-changing-wordpress-theme-affects-seo.html https://d5creation.com/website-ranking/ https://yourincomeadvisor.com/does-changing-a-wordpress-theme-affect-your-website-traffic/If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
my annesinimelegi.com web site has problem on google search console. google remind with that alert: Search Console has identified that your site is affected by 2 new Coverage related issues. I have checked google search console and find that 7,064 post signed as no-index. I havent changed any settings more than a month. I need help asap.
Hello,
The theme has no options to noindex posts. This is done by seo plugins such as yoast. Please read this guide: https://kb.yoast.com/kb/how-do-i-noindex-urls/
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
how to place crypto price ticker bar in another template? https://uppic.cc/d/KzYM My website : https://bitblockthai.com
Hello,
In order to get the price ticker, you need to install this plugin: Cryptocurrency Price Ticker Widget
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
Hello , i heard that your theme have problems : 1-in responsive mode that cuse the low trafic from google to customer site 2-in translating the console 3-problem in RTL and so on… did you solve that in new version ? or you need specific of the problems ?
Hello,
I’m not sure what you mean as our theme has no problems in responsive mode with google traffic. What is “translating the console” ? Also our themes are not compatible with RTL and at the moment there are no plans on making a RTL implementation.
Thank you! Bogdan B
Hello @tagDiv
I found in my research that I had found incorrect information
why do not you have a decision for RTL?
Hello,
Our themes are not RTL compatible. Sorry. If you need a RTL website you cannot use our themes in this regard.
Thanks Bogdan B
Hi there, I have a problem with the wpml dropdown menu (in top bar). I have 3 languages installed (current + 2 others). For some reason, the dropdown menu shows only one. The second one is hidden under the mobile header (menu + logo area. thanks
Hello,
We have tested the dropdown on our end but could not recreate the issue mentioned. Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you! Bogdan B
HI there
I’ve sent an email to your email address under blue_
Hello,
We have received your email and the support team will reply as soon as we possible.
Thank you! Bogdan B
give me link demo “preview / star rate section” page theme
Hello,
Please check our official theme demo here: https://demo.tagdiv.com/newspaper/ Here is an example of the theme review system: https://demo.tagdiv.com/newspaper/td-post-why-tech-accelerators-may-soon-be-as-irrelevant-as-an-mba/
Thank you! Bogdan B
