Discussion on Uncode - Creative & WooCommerce WordPress Theme

Discussion on Uncode - Creative & WooCommerce WordPress Theme

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Hello, How can I show the Description of category of product?

Hi dinhlt! Yes it’s possible with the Content Block and the Automatic Query method, this is an example: https://undsgn.com/uncode/product-category/woman/
Please refer to the doc: https://support.undsgn.com/hc/articles/213459529

Hello,

is it possible, that headers and another customisation options (like “content” for example) work in global settings only (in settings for theme options)?

What I mean is, that today I tryed to add “simple” header on my woocomerce “eshop” page (with featured image), but without succes… Nothing from customisation of “eshop” (products archives) page worked…

But if I made some changes for “products” in “theme options” all was working fine… For example I add for header custom “content block” and content of block showed on the place of the header of “products page”... I mean on page which is dynamiclly generated from woocommerce…

I dont know if is it error or just principle of the template… But if is it principle… How can I make simple header with featured image??

Again… Customisation of Menu, footer, header, content is not working for me, if I am trying to set up this options directly in the “shop” (products catalog) page!!??

Thank you!

Hi rattar! Sincerely it’s not easy to understand what you mean without an example or pages from your site to check, please understand. Actually we don’t have any open issue about this and you can fully control your archive/products page with the Theme Options. Please try to explain in other words with examples and links of what you need to active.
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution! Thank you!  https://support.undsgn.com/hc

Hello, thanks for your reply! This functionality is important for me, so I bought support and submitted ticket.

Hi rattar and thank you for confirming!

Has anybody else been having a really slow initial loading time when updating to the latest version? The 2.1 or whatever just came out? My site used to load within a second or two, now it can take 4-5 seconds. Anybody else having speed issues since the update?

Hi frodobagginman! No unfortunately we don’t have other reports similar reports and it’s not possible to help just in words. The last version just uses the new version of the Page Builder and the Wireframes plugin (both are backend only updates): https://support.undsgn.com/hc/en-us/articles/213454129
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution! Thank you!  https://support.undsgn.com/hc

While trying to update I get: “An error occurred while updating Uncode: The Envato Purchase Code seems to be invalid. Please contact the author. (Error 23)”

Hi freudianslit! I think this is an old bug with version 2.0, can you please try to unregister, register again and test? Let us know how it goes.
Otherwise you can update with the Envato Market Plugin method listed here: https://support.undsgn.com/hc/articles/214001205

all good now

Hi freudianslit and thank you for confirmation! ;)

hello can a use last visual composer version ?

Hi OmegaPT! Did you activate the Role Manager proper settings? Please check step 5 of the installation procedure: https://support.undsgn.com/hc/en-us/articles/214000625
If this doesn’t help and you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi, I’m trying to create a media gallery like the the one on this page: https://undsgn.com/uncode/homepages/classic-start-up/

But the images aren’t flowing over to the side. These are current settings:

https://imgur.com/a/CdK0iH9

Please advise,

Thanks in advance

Hi Racham! You need to use the Stage Padding option: https://undsgn.d.pr/Qixvqu
Otherwise this layout is also part of the new Wireframes plugin: https://undsgn.com/uncode/wireframes/

Hello! How to make second row with the second-level menu items at mega menu?

Hi DigitalMakers_ua! Not sure to understand, this is how to create the MegaMenu: https://support.undsgn.com/hc/en-us/articles/213457169
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Border does not appear with Column if Shadow or Radius is set. “Simple Setup” Border in Column does not store values.

This section disables Border, Error?

.uncell[class=”unshadow-”], .uncont[class=”unshadow-”], .uncell[class=”unradius-”], .uncont[class=”unradius-”] { border: 0 !important; }

https://www.ccre.cz/demo/

Hi dusanvondra! Probably this is for a reason but I need to verify with developers and in case include the necessary fixed in an update, to quick fix you can apply a class to the column https://undsgn.d.pr/1HCax6 and insert this code https://undsgn.d.pr/DxoPen :

.with-border .uncell{
    border: 3px solid red !Important;
}

Hi, I have a Posts element in isotope mode, listing the blog posts from a category. if the Text to be displayed for each item is set to Full Text (which I prefer) the text is displayed indented from the title and not left aligned to it. If I switch the text to Excerpt then the text is displayed left aligned to title (which I want) but requires the double work of copying the full text to excerpt eafter each edit and for every new post. Is there any setting to stop the Full text from indenting when displayed within an isotope module?

Hi antonsavov! When you use the Full Text and the page is created with the Page Builder you have also the padding created by the Page Builder (it’s a clone of the page), please share the URL so we can check if there is a quick code we can suggest.

Hello, is it possible to use Woocommerce lightbox? (I like the WC lightbox zoom functionality). I cant try it now, because I bought uncode theme a few yeras ago and did not us it… Now I am thinking about install your template and start to use it for the new brand presentation and eshop also… Thank you in advance for your reply.

Hi, this Uncode website uses a plugin named “Woodmart” and as I see from this site this plugin will use it’s own settings for background, sorry I don’t know how this plugin works. Yes it’s possible to insert also credit cards in the footer, ex: https://undsgn.com/uncode/homepages/shop-boutique/

Ok, thank you for your reply!

Thank you for confirmation!

If I insert a Text block where there is a link in the text, I put it all in Section, the link is not color highlighted. If it is not inserted in Section, the link is displayed correctly – color highlighted.

Hi, can you please try this code to fix?

.post-content .style-light a { color: #303133; } .post-content .style-light a:hover { color: #076abf !important; }

Yes, the code works. Is this a property or error? I expect Section to work only as a “Group” without changing properties.

Hi dusanvondra! This is a small glitch in our CSS with the section, we never noted and no users reported, we’ll introduce the fix in next updates.

I have purchased two uncode licenses. The support period has expired.

One license has been used and registered. The other one has not been used.

Now I want to make a local installation and import the demo content.

But:

Import of demo content is not possible because uncode version is not registered.

Registration of purchase code is not possible. The solution proposed: “Please consult this page and if the problem persists, contact the theme author.”

The help page didn’t help. So I try to contact the theme author.

The theme author can not be contacted because the support license has expired.

What am I supposed to do in this vicious circle?

Did you asked your host to whitelist our domain? The issue is one of the described in the page and in the error message, there are not other known and possible issue, in case open a ticket so we can access and help: https://support.undsgn.com/hc/en-us

May I remind you, it’s a local installation !!!

So you need to verify what is blocking the connection, we cannot help more if it’s not possible to test and moreover if it’s a local setup, sorry.

Anybody knows how I can disable the author and date in posts? I tried to use the code from the link below, but it didn`t work https://support.undsgn.com/hc/en-us/articles/115000724289-Hide-date-category-author-and-selective-social-icons-in-a-blog-post

Is this the one you are trying to remove? https://undsgn.d.pr/OGANId

Yes, how is this possible?

The code is the one you have in the documentation article posted in the first message:

.post-info .category-info{ 
display: none; 
}
In fact, if I insert the code we suggest in our documentation everything works like expected: https://undsgn.d.pr/vBGylq
If this doesn’t work for you means that you probably have some errors in your custom CSS.

Where I can edit product subcategories? In Archive I can just edit “categories”, but headers, content, ecc of the child Categories remains black.. as you can see following this link https://www.puntogboutique.com/categoria-prodotto/donna/abiti/

Category DONNA are correctly edited, but ABITI (a child category of DONNA) is not correctly edited (header, sidebar, ecc).

And about Breadcrumbs: Show (HomeArchive by Category “Abiti”) without links, instead (Home/Donna/Abiti) with correct links… in this way is useless… and I need a breadcrumbs for my clients!

Let me know where I can edit these subcategories…

Hi alehcm! I really don’t understand sorry. We see a header in this child category: https://undsgn.d.pr/FVkcHp
Here you have a hook to enable the native WooCommerce breadcrumb: https://support.undsgn.com/hc/en-us/articles/360000874278#enable-woocommerce-default-breadcrumbs
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi, our images does not appear on our devsite (https://bit.ly/31zIgR1). Please help ASAP.

Also, we have duly purchased a regular license but the product registration shows an error: ‘Invalid credentials, or your Envato account does not have Uncode among purchased items’

Hi envato999! A theme is a set of static files, this means that if you don’t modify files or you don’t install something they cannot modify and broke themselves. This is probably something changed in the server settings during the time (a server is always and constantly updated). This is not a problem of registration too. My suggestion is to ask your server if they modified something during time, you can also try to deactivate the Adaptive Image (Theme Options > Performances) and in case none of this helps you can open a private ticket (but this is related to something changed in the server during the time): https://support.undsgn.com/hc/en-us
I also note that you have an old version of Uncode 1.6.3, you can also try to update (but this will not resolve this issue since we never had this issue, just better to follow and support you if you have the last version of Uncode). In case you can use the Envato Market Plugin to update: https://support.undsgn.com/hc/articles/214001205
Since you are updating from a very old version it suggests also a backup: https://support.undsgn.com/hc/articles/360001216518
And in case you have PHP modifications please follow this: https://support.undsgn.com/hc/en-us/articles/360000874797

Thanks for the prompt response! The adaptive image is disabled even before. I’ll try to check the server changes/settings and get back to you. Thanks again.

Sure but if you didn’t installed something during time a theme doesn’t broke itself. In case please open a private ticket so we can access and notify here.

Hello I want to change another domain name,How can do it?

Hi guihu5277! Do you have some problems with the registration or you need to know how to move your site? In case this is a very cool plugin: https://wordpress.org/plugins/all-in-one-wp-migration/
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Great theme.

I have a question. Can I pay you to setup my page as I want? Just the theme, not the products and stuff. Just the basics.

Hi smriko! If you use the Posts module with query to Product you just need to set this option to a low value (ex: 100): https://undsgn.d.pr/yNwzWN

You are the best!

Hi smriko and thank you for confirmation! ;)

Hello,

I have two questions related to the Uncode theme :)

1. Recently I updated my Wordpress version and plugins that came with the Uncode theme which broke my homepage scroll on www.chetaaron.com. If I click down to one of my slides I am able to scroll back and forth between them, but just not to or from the header or footer. Clicking the dots works but the scroll to and from the header/footer no longer seems to work on desktop or mobile. 2. Is there a setting to turn off the tooltip pop out that shows the slide name when you hover over the dots on the right side of the screen? (Also by chance is there any way to enable these dots themselves on mobile?)

Any help is greatly appreciated!

Hi chetaaron!
1. Please check this both for the header both for the page (it seems you have this issue): https://support.undsgn.com/hc/en-us/articles/360000130345
2. Please use this code:

.onepage-pagination .cd-label{ display: none !Important}

Thank you, both of those work great! Any way for that last question to work? (Displaying the navigation dots on mobile)

Thanks again!

Hi chetaaron and thank you for confirm! No sorry this is not an option, we remove this in mobile since they overflow the contents and there is not a quick code.

Hi, Is there a way (maybe a plugin) to show images in the menu, next to all the menu elements/ categories?

Hi supermex! Not sure what you refer, sorry. Do you mean images in the MegaMenu? In case you can check this plugin (that also use Uncode for the presentational website): https://preview.codecanyon.net/item/quadmenu-responsive-wordpress-mega-menu/full_screen_preview/21315450

Yup, that’s what I was looking for, thanks. So this plugin is compatible with Uncode?

Hi, Do you have any plans for adding Menu Layout and skin options inside Page? I have seen menu selector and transparency option but it would be great if you guys can add layout, skin option and a custom class options inside menu section while creating a Page. Thanks

Hi rezasamad! I don’t understand why you need the skin option since you can anyway define the menu skin options for page with the Content Block: https://support.undsgn.com/hc/articles/213459749
About the Menu Layout this will be never an option but here you can find a trick: https://support.undsgn.com/hc/en-us/articles/360001066858

Thanks, I tried Menu Layout and it worked :) but if you can add the layout option inside page settings>menu tab, that will be great. I will have to manually add the post/page IDs inside child theme function.

Hi rezasamad and thank you for confirmation and suggestion but I don’t think we will never insert this option (I just like being honest). Even if Uncode is one of the best themes, we prefer to replicate first the normal web-standards and have different menu in the same websites is really not common. Moreover this can create a big confusion for the average user. I hope you can understand.

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