23241 comments found.
Hello,
How I can display variations options by dropdown?
Hi,
Please go to Appearance >> Theme Options >> WooCommerce >> Single Product and set selection variation mode as “Select Box” as showing in this screenshot: https://screenshot.net/1xq51t1
It will solve your issue.
Yes, that’s it. Thank you
Most Welcome!.. 
Hello ; i cant find how the change the size guide name and blocks ? There is not a proper insructions on documentations..
Hi,
Please read and follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/12000057083
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 13/10/2016. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
How can I change my menu form from narrow to hide type? I am not seeing menu options for changing that.
wide*
Hi,
How to create Mega Menu using Porto WordPress, Please see and follow the instructions showing in this video: https://jmp.sh/x954ft8
Hope it will help you and if you are not able to see the Mega Menu Option then it must be any third party plugin confliction on your site, so for solving it, Please deactivate your site all the third party plugins and check your site after removing the browser cache, Hope you will not find that issue and then again activate all the third party plugins one by one and check which one is creating an issue on your site.
Thank you! It was a plugin conflicting that.
Sound’s Good!.. 
Can somebody PLEASE pick-up my support case? It’s just not working!
can be translated to Portuguese-BR?
Hi,
First of all thanks for showing your interest in Porto WordPress.
Yes, You can easily translate the Theme into any language as per your requirements and after purchasing the Theme, Please contact us so we will provide you the Portuguese-BR language translation files of the Theme.
Thanks.
Please reset my purchase code. Old site is no longer active and need to move to new site.
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Thanks.
Hello, I want to have the review tab to show even if there were no rviews in it and want it to be first tab on the product page. How can I do that?
Hi,
Please go to Appearance >> Theme Options >> WooCommerce >> Product Archives and turn ON the Reviews as showing in this screenshot: https://screenshot.net/nv6dya9
And then go to WooCommerce >> Setting >> Products >> General and turn ON the Reviews as showing in this screenshot: https://screenshot.net/pxv54ag
And then go to Products and select all products and click to edit them as showing in this screenshot: https://screenshot.net/3jrw2sq
and then click on comments and set it as Allow and click on update button as showing in this screenshot: https://screenshot.net/273jwcp
and check your site after removing the browser cache.
Where is the Open Graph title and description handled in Porto? I can’t find it. The og description of the homepage when it’s shared on FB has the admin username and a timestamp – obviously not ideal.
Hi,
Sorry to say that but there is no Option in the Theme for it, this requires Customization and if you want our paid Customization services you can contact our Customization team or hire any developer or you can use any plugin for it as well.
Thanks.
I just copied the site from a subdomain to the top level domain to get it ready for launch. I’m running into a problem with the Minicart not loading the items in the cart in the new installation. It just spins and never displays the items. It’s working in the old installation but not the new one. What could cause this?
found the problem- there was a file named index.htm in the root folder, which WP doesn’t like. I renamed it and it fixed the issue.
Sound’s Great!..
You are the best 
Hi This theme is not compatible with Elementor. When I use this with woocommerce and elementor, its tabs not working and the functionality breaks. I opened the support ticket and your team disabled the elementor plugin and marked it as solved. Please address the solution.
Hi,
Sorry to say that but the Elementor is not the Theme compatible plugin and nor it is included in the third party plugins compatible list confirmed from our end, and the issue you were facing was because of the third party plugin confliction, You provided us the permission to deactivate the plugins, we deactivated the third party plugins including Elementor plugin as well and finds your issue resolved and told you that please activate all the third party plugins one by one and check which one is creating an issue on your site, If it is Elementor then please contact the plugin author and ask plugin author to Customize the plugin for you for making it compatible with the Theme. We do not provide our dedicated support for the third party plugins issues.
Hi, I cannot change the text color for menu, thanks
Hi,
Please go to Appearance >> Theme Options >> Skin >> Main Menu and change the Color of the Menu from there as per your requirements: https://screenshot.net/08rx3t3
Yes I did it but I want change texto color and isnot posible
Looks like the them doesn´t update correctly when I do a change, please help, thank you
Hi,
This must be the cache issue at your end nothing else, Please read and follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/5000612747--14-unable-to-change-color-settings-or-setting-from-theme-options-cache-problem
Hope your issue will solve, and if not then please contact us via our support system with your site WP Admin Login details so we will check and solve the issue for you.
Thanks.
Hi I cannot the attached article you send to me ;(
I am not happy with this I cannot work in my website ;(
Hi,
Please contact us via our support system here: http://portotheme.com/support
with your site WP Admin Login details so we will check and solve the issue for you.
Thanks.
I want contact to you by support but I cannot because didn´t receive the mail for register
Hi,
Please share your product purchase code via our email newsmartwave@gmail.com so we will set the support account for you.
Thanks.
I already sent 3 times!
Hi,
Created the support account for you successfully and sent your email reply, Please check your email and generate the support ticket and we will solve the issue for you on your site.
Thanks.
Thank you waiting for your help!
Most Welcome!.. 
we cannot active the same even we add the purchase code
Hi,
Can you please explain your issue more clearly if possible with the help of screenshots.
Thanks.
we previously installed porto theme on a demo domain however it’s no longer in use: (www.crystalstudioqatar.com) now we need to register the theme on the new domain. please help since the theme is not available on the initial domain anymore
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Thanks.
Many thanks
Most Welcome!.. 
hello, I wanted to ask how can I change the footer style ?
how can I modify the footer and add more widgets to it ?
thank you 
Hello, How to add product category in main menu. I am trying to add from appearance >> menu but there only Blog category is available,,
Hi,
Please go to Appearance >> Menu >> Click the Screen Options Button on the top right corner of the screen >> Select the Product Categories Option >> Then you will see the Product Categories Menus in the below list to add them to the Menu. http://prntscr.com/fhhvws
Hi – is there a ‘Image Gallery’ element which shows thumbnails on the side & single main image ?
See screenshot example.
https://ibb.co/LQy4GNqHi,
Please go to Appearance >> Theme Options >> WooCommerce >> Single Product and choose the product layout from there as per your requirements for your site: https://screenshot.net/lvnpoiv
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 08/09/2017. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Thanks for replying. I have started another Project. Most likely I will renew quite soon.
Besides WooComm feature, Is there a Porto Element that allows this ?
Hi,
Sorry to say that but this is not possible without WooCommerce, and there are some of the elements of Porto but again it will not work without WooCommerce, Please see this screenshot: https://screenshot.net/pdwloc3
Thanks.
Hi, When I am trying to add product color variation it’s showing me “Before you can add a variation you need to add some variation attributes on the Attributes tab.” ( https://prnt.sc/o7sp71) though I have added many attributes( https://prnt.sc/o7so8o ) on variation page, plus i am using latest potro theme and all my plugins are updated and even done the cache clear on website and browser. Kindly help me on this. thanks in advanced!
Never Mind, problem solved 
Sound’s Good!..
You are the best 
I made porto products on the main screen and chose the load more option. I have 1000 items, but if I click on loard more, the same item on page 3 keeps repeating over and over again. Checking the href of the button will first open normally with ’? Product-page = 2’, and from the second it will be /wp-admin/admin.ajax.php?product-page=3. What should I do?
Hi,
Just checked your site and finds that you are using the 4.11.4 version of the Theme, So please update your Theme to the very latest version and also the Theme required/recommended plugins as well and also after updating the Theme and Plugins please make sure to update the WooCommerce Database as well, and then deactivate all the third party plugins and check your site after removing the server, site and browser cache, hope your issue will solve and then you have to activate all the third party plugins again one by one and check which one is creating an issue on your site, If the issue will not solve then please contact us via our support system with your site WP Admin Login details so we will check it for you.
hello, I have some questions
1) how can I change the icon of quick view, cart and add to wishlist (under the product) https://imgur.com/Z72tMaR3) is there a way to add background color switcher ? same as youtube (light background or dark background for the whole website with a button to change the color)
thank you 
but the website is not live yet. it’s local website on my laptop only
Hi,
Then I only able to share the tested solution on my test site, or you have to make your site Live on a test server and contact us via our support system so we will check and solve the issue for you.
1. You can find the Font Awesome Icons Code here: https://fontawesome.com/
1.1. Add to Cart Button Icon: Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change the Icon value in the given Code as per your requirements: https://screenshot.net/010dntd
.product-type-simple .add-links .add_to_cart_button:before, .product-type-simple .add-links .add_to_cart_read_more:before {
content: "\f217" !important;
font-family: 'Font Awesome 5 Free';
font-weight: 900 !important;
}
1.2. Quick View Icon: Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change the Icon value in the given Code as per your requirements: https://screenshot.net/o4e1wur
.add-links .quickview:before {
font-family: 'Font Awesome 5 Free';
content: "" !important;
font-weight: 900;
}
1.3. Wishlist Icon: Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change the Icon value in the given Code as per your requirements: https://screenshot.net/3vwjksy
.yith-wcwl-add-to-wishlist .yith-wcwl-add-button a:before, .yith-wcwl-add-to-wishlist .yith-wcwl-add-button span:not(.ajax-loading):before {
content: '\f0ca' !important;
font-family: "Font Awesome 5 Free" !important;
font-weight: 900;
}
Please see these screenshots: https://screenshot.net/eg3v1ce
& https://screenshot.net/p61p8h6
Hope this helps.
2. Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
.product-type-simple .add-links .add_to_cart_button:before, .product-type-simple .add-links .add_to_cart_read_more:before {
content: "" !important;
}
Please see this screenshot: https://screenshot.net/lm96dav
3. Sorry to say that but this is not possible using Theme Options, This requires Customization, Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team for paid Customization services or hire a developer.
4. Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
ul.products li.product-col .rating-wrap {
display: none !important;
}
And with very kind respect, Please do not ask so many and so lengthy questions/queries here, For that we have our support system: http://portotheme.com/support
This platform/forum is used for small and single queries only. Hope you can understand.
thank you very much for your help and all the css codes you gave worked perfectly. sorry about asking many questions in here. next time when I have many questions I will ask it there in the support system. sorry once again and thank you for your time and help 
Most Welcome!.. and thanks for your understanding.
hello, i would like to hide “product description” and “more information” on the single project page. What CSS i have to use? Thank you!
Hi,
For Removing Default Woocommerce Single Product Tabs Please read and follow the instructions written in this doc: https://docs.woocommerce.com/document/editing-product-data-tabs/
Hi, I have a question about SKU. How add SKU in single product ? I add in admin panel but I can’t see this in single product – https://undercarp.pl/produkt/lampka-r3/ It’s possible in porto theme? Thx for the information . Best Regards mateusz
Hi,
You have to add the SKU by editing the product and under Product Data >> Inventory you will find an Option for adding/setting the SKU as showing in this screenshot: https://screenshot.net/mkl5yh6
and then go to Appearance >> Theme Options >> WooCommerce >> Single Product and Turn ON SKU as showing in this screenshot: https://screenshot.net/3j8xph0
It will solve your issue.
Thx for the information I have one more question about search by SKU. I bought YIT search premium. But how It’s working? I search by SKU on webstite: https://undercarp.pl/ but it’s not working
My setting search box in porto: https://ibb.co/vh02g0Z nad setting search Yith: https://ibb.co/7QGtZJw
Best Regards, have a nice day
Hi,
No need to purchase any plugin, You can turn ON the Live search by SKU from Appearance >> Theme Options >> General >> Live Search as showing in this screenshot: https://screenshot.net/3zp9qty
But remember that it only works with Live Search, and if you want to use the plugin then please read this article: https://docs.yithemes.com/yith-woocommerce-ajax-search/premium-settings/search-form/
Thanks.
Ok thx for the info but I have this option in panel: https://ibb.co/P419y0V and i search on website search box ( in header ) UC182 and: SKU: UC182 but still nothing product: https://undercarp.pl/produkt/rurka-termokurczliwa-zielona-15-mm/
Hi,
As I told you that this only works as Live search not show the search result on the search result page. and if you have any issue remaining then please contact us via our support system.
Thanks.