26721 comments found.
Hi Qode. I wondered which short code you use for this Frame Slider in this demo? https://bridgelanding.qodeinteractive.com/elements/frame-slider/ I can’t seem to find this particular slider. Thanks
Hello,
It is image gallery, Flex Slider Slide type https://www.screencast.com/t/LItLsVGP
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Hi, I’m working on your theme and I would like to have Blog page like in your demo http://bridgelanding.qodeinteractive.com/blog/blog-gallery/ – I can not find how to achieve this? Next problem is with Visual Composer (ver. 4.3.4 )- I can’t add any element to a new page. I can see elements (like Row, Nectar Slider, Raw HTML e.t.c.) – but when I select one and double-click it nothing happens. Could you help me please? Marta
Hello there Marta,
You’ll need to update our theme and WPbakery to latest versions first. Just note that right procedure for doing update of Bridge is to: – first update our theme, here are instructions http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/ - then to install/activate our new Bridge Core plugin and after you could update other of our plugins. Also, make sure to have parent theme activated while doing this update. Then if you have child theme and made some modification in functions.php code of your child theme, just check if you are using any method with “qode” prefix and replace it with “bridge_qode” After this, you are able to activate child theme, too. Everything should be working well, and you’ll be able to add elements normally.
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Hello, will you make a template about coffee store? There is already a tea store but I can’t find any coffee store template.. Thanks
Hello there,
Thank you for taking interest in our theme. Please, check this demo website https://demo.qodeinteractive.com/bridge9/ We hope it is what you’re looking for.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Sorry, what I meant is theme to sell coffee beans, just like the tea store theme but the items are coffee beans. Not the cafe theme…
Do you have a plan to make it in the future?
Hello,
Please, note that this is just dummy content where we added some text and images so potential customers could gain picture about possible website that could be created. Of, course you’ll need to change that content and add your own text and images instead, and in that case you could use Tea Store demo website, and just instead of our images, add images of your store and products.
If there is doubt related to this, please, let us know and we will try to explain this further to you. Thanks
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Hi, I want a portfolio exactly like this page.
https://bridgelanding.qodeinteractive.com/portfolio/pinterest/pinterest-in-grid/ I haven’t found any theme demo close to it. Do you have any suggestion ? I would need a refund if I cannot have this.Thanks
Hello,
Please, note this is just one element shown in our landing demo website and you are able to use it with any other demo content. if you need further assistance, feel free to reach our support team at https://qode.ticksy.com and our agent will gladly help you to setup your website within our theme on desired way.
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I’ve been trying to submit a ticket but it doesn’t go through. How else can I contact? Thanks
Hello,
We were able to find ticket from you that is answered 3 days ago https://qode.ticksy.com/ticket/2095128/ We hope this is resolved already? Or you could try to visit our support forum http://qode.ticksy.com again and submit new ticket. ThanksDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello!
After updating the WP, WPbakery stopped working.
How to fix the problem?
Hello,
You’ll need to update our theme and WPbakery to the latest versions where compatibility for WP 5+ is added. Just note that right procedure for doing update of Bridge is to: - first update our theme, here are instructions http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/ – then to install/activate our new Bridge Core plugin and after you could update other of our plugins such as WPbakery page builder. Also, make sure to have parent theme activated while doing this update. Then if you have child theme and made some modification in functions.php code of your child theme, just check if you are using any method with “qode” prefix and replace it with “bridge_qode” After this, you are able to activate child theme, too. Everything should be working well. Please, let us know how it goes.
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Hello!
This is a significant issue in your topic. Let’s find out again, we understand the problem correctly.
The problem is that there is a site that was developed 1 year ago.
On this site we should not and can not change anything. If we start updating the plugins, all our changes will be lost and we will have to re-engage in the development of this site.
Now the problem is in the WPbakery plugin, which, after updating WP, stopped working.
Please contact the developer and find a solution to this problem.
After WP updates, we are unable to update your plugins.
This is nonsense. No other topic has such problems. After developing any WP updates, all plugins continue to work. It does not work for you, specifically WPbakery plugin. The same plugin works fine in other third-party themes.
This is a significant problem, because of which your theme cannot be used.
Please contact your WPbakery developers and developers to resolve this issue.
We will wait for a solution to the problem.
Thank!
Hello,
There is no need to be worried about loosing content on changes you’ve made if you are proceeding theme and plugins update. Just follow procedure we explained in previous reply. Please, let us know after if anything is not working well. Also, if you need latest WPbakery version, since in our latest theme update is added 6.0.2 we could provide you with it, just reach us here support@qodeinteractive.comDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello!
Unfortunately, when updating plugins, all default plug-in templates roll back. Therefore, the proposed method of solving the problem through updating all plug-ins will lead to the loss of individual development of all templates including css styles.
Perhaps a really simple solution is to provide you with updates to the WPbakery plugin separately.
Well, we will write a request to your E-mail.
Hello,
Well, we are not sure which modifications you’ve added in templates of plugins’ files, but in that case, try just to save those files, and then add it again after update is finished.
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How can I change the color of the text that contains a link?
I would like it to be the opposite of how it is configured.
That the text has the color (#a0317c) and that when passing over with the mouse will change to black.
Thanks in advance.
Sorry for my English.
Hello,
Please, for any question like this one, open a ticket at https://qode.ticksy.com and include your website URL with wp-admin access and our agent will gladly help you.
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I am trying to add an “Interactive Banner” however its not in the shortcode list? is it called something else?
Hello,
Please, try to find Image With text Over element. We think that is what you’re looking for.
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Visual composer does not correctly update the anchors on the same page. I had to correct them from the code directly. We await an update.
Hi,
We need to check this closer. Please, send us here your page where anchors are used and explain this further more and we will investigate. Thanks
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Hi, I have installed a temporary test of Bridge. We purchased Bridge, because we wanted to have listings on Google Maps like this https://bridge91.qodeinteractive.com/ I succesfully made a working Google Maps API. I imported the bridge91 demo, and the map is showing.
However, when I change an existing address of an existing item in your demo item, it does not show anymore, and throws errors : uncaught exception: [object Object] ( cb=gapi.loaded_0:118:58 )
When I try to add my own item, with custom address, it does not work at all. It only shows the demo locations, but nothing more, it can’t convert normal addresses to locations. Can you please help us fix this ? We want to be able to add coaches with their own locations to the website. This was the reason why we bought the theme so I hope it gets fixed …
p.s.: I tried the ticksy system, but after I made the ticket, it was completely jammed again
Hello,
We managed to find ticket from you and it is assigned to our agent who is working on it and will reply to you asap.
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Hi, I have a problem with the configuration of the qode options. Since yesterday if I try to change the settings I don’t see them changed to frontend even if they are saved in the panel. Specifically, I want to change the fonts, but if I inspect the pages I see that they are taken from the stylesheet.min.css of the bridge theme. In my site I use a child the bridge theme that should overwrite the basic theme, I also tried to clear the cache and disable the plugin that manages it (wp-rocket) but the problem persists. The site in question is perpetua.it. How can I solve the problem?
Hello,
We have just checked your website and as we could see you’ve set some options in our theme options and those are applied as style_dynamic.css, please, check this screenshot: https://www.screencast.com/t/lhlw9mpnyl So, we need to ask you to be more specific regarding this and explain us which settings exactly are not applied and we will check that closer. Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, thank you for the answer. We set the child theme (https://www.perpetua.it/wp-content/uploads/2019/07/Schermata-2019-07-25-alle-15.07.21.png) with the roboto font from the qode option panel before putting the website online.
Now we need to change the fonts using Muli and Questrial (backend fonts). We have set the fonts in different places but in frontend you can still see the roboto. - https: // www. perpetua.it/wp-content/uploads/2019/07/Schermata-2019-07-25-alle-15.07.04.png - https://www.perpetua.it/wp-content/uploads/2019/07/Schermata-2019-07-25-alle15.06.50.png
- https://www.perpetua.it/wp-content/uploads/2019/07/Schermata-2019-07-25-alle-15.06.24.pngWe have seen that the settings come from the file https://www.perpetua.it/wp-content/themes/bridge/css/style_dynamic.css. Should the qode option settings overwrite this stylesheet? If we try to insert the css by hand in a new style sheet within the child theme (https://www.perpetua.it/wp-content/themes/bridge-child/style.css) the fonts are taken.
We have also checked the source file of the pages to verify the cascade of the css and everything seems to be correct.
How can we modify the fonts without intervening directly in the stylesheet? We would like to be able to configure as much as possible from backend (qode option) and not directly into the stylesheet.
Thank you
Hello,
You are welcome. Thank you for all explanations. Please, try just to go to Qode Options > Fonts and there choose desired font family for headings https://www.screencast.com/t/8OKEEAMA8ppf and for text, too: https://www.screencast.com/t/QIjEfK9hACnThat should be enough for this case you mentioned above.
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We have never had problems of this kind before today in the qode option configuration.
We are really not sure why this happened at all. As we could see, these options you shown in screenshot are not recorded in style_dynamic.css It could be that there is some cache on your server. Or conflict with some third party plugin. We need to ask you to clear all the cache and to disable all third party plugins. If the issue persist, please, reach our support team at https://qode.ticksy.com and include your website URL with wp-admin access. Thanks
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Hi, thank you for the theme.
I get this message in my wordpress admin:
WPBakery Page Builder You have version 6.0.2 installed. Update to 6.0.5.
Thank you very much.
Hello,
Thank you for your kind words. There is no need to be worried about this message, it is just info that new WPbakery page builder has been just released. We will include latest version in our next theme update. Until then, feel free to contact our support team at https://qode.ticksy.com/ if you need any further assistance.
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I can’t seem to submit a ticket to the support forum. I’m looking to add a sidebar to all single product pages. I have the sidebar already created in widgets > Single Product Sidebar
Can you provide some insight on how to do this?
Hello,
We located multiple tickets with the same topic from you and our agent answered you here: https://qode.ticksy.com/ticket/2092551/Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thanks – my ticket never actually went thru for me but apparently it did ha. thanks!
You are welcome 
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Hi,
Not seeing an option to enable custom fields on pages. https://i.postimg.cc/k4r9pS1j/Screen-Shot-2019-07-24-at-11-21-47-AM.pngHow do I enable?
Hello,
Custom fields are disabled because our framework have a lot of options integrated trough custom fields and users can easily create conflict if they create same filed so if you know what you are doing everything will work flawlessly. If you need instructions on how to enable default custom fields you can contact our support team trough support forum at https://qode.ticksy.com
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Added the below but it doesn’t work. remove_action(‘do_meta_boxes’,’removeDefaultCustomFields’);
I do not have a updated support. I mean I already bought the theme and something that should have been included isn’t. Now I need to add my own customization and unable to do so. This is an inconvenience.
Hello there,
Try pasting this code to your bridge-child/functions.php if using a child theme:
/* * Re-enable Custom Fields in parent theme. */ function add_parent_theme_metaboxes() { remove_action( ‘do_meta_boxes’, ‘bridge_qode_remove_default_custom_fields’ ); } add_action( ‘after_setup_theme’, ‘add_parent_theme_metaboxes’, 10 ); If you are making changes to the main theme try placing this code in your bridge/functions.php:
/* * Re-enable Custom Fields. */ remove_action( ‘do_meta_boxes’, ‘bridge_qode_remove_default_custom_fields’ );
That should be helpful.
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Thank you. However, I added to main functions.php and it giving me an error.
“The site is experiencing technical difficulties.”
Maybe there is some syntax error. Please, note that just function could be added. So, just this code in functions.php
remove_action( ‘do_meta_boxes’,
‘bridge_qode_remove_default_custom_fields’ );Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Unfortunately, not luck. I believe something is wrong with the code as it just remains white in Dreamweaver.
Hello again,
Ok, since we are not sure why it is happening on your side, you could also remove that function we suggested, and open this file \wp-content\themes\bridge\framework\qode-framework.php and then just comment out (//) this line remove_meta_box(‘postcustom’, $postType, $context); like on this screenshot: https://www.screencast.com/t/MIKnnVUOjN and you’re be able to check box for custom fields in Screen Options: https://www.screencast.com/t/SDoMI7otdpWe hope this will be helpful.
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Thank you!
You are welcome.
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On Bridge demo 118 (conference), can you please let me know where I can purchase the background design you used, or get the designers name so I can see if there are similar backgrounds available to purchase? Thanks.
Hello,
Those are vectors purchased on ShutterStock and then our designer created background image using those vectors to create this image https://bridge118.qodeinteractive.com/wp-content/uploads/2017/11/background-1.pngDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
Could you help me ASAP, please?
“Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site and notifies you using this automatic email.
In this case, WordPress detected an error with your theme, Bridge.
First, visit your website (http://www.aberturaswindows.com.ar/) and check if there is any visible problem. Next, visit the page where the error is detected (http://www.aberturaswindows.com.ar/wp-login.php) and check if there is a visible problem.
Please contact your accommodation to help you investigate more about this problem.
WordPress now has a special “recovery mode.” This allows you to access a secure form on your desktop and investigate further.
http://www.aberturaswindows.com.ar/wp-login.php?action=enter_recovery_mode&rm_token=sEZ350Ldj2i0uSiSuRMZr0&rm_key=289l9eLdNQwm1atZaevIyiTo keep your site safe, this link will expire in 1 day. However, do not worry about this: you will receive a new link by email if the error occurs as new after it expires.
Error details
An error of type E_COMPILE_ERROR occurred in line 10 file /home/abwindows/public_html/wp-content/themes/bridge/framework/qode-framework.php. Error message: require_once (): Error opening ’/home/abwindows/public_html/wp-content/themes/bridge/framework/lib/qode.icons/qode.icons.php’ (include_path = ’.: / Opt / cpanel / ea-php72 / root / usr / share / pear ‘)
Hello,
We managed to find ticket from you with the same issue and it is assigned to our support agent who will check this closer and try to assist you asap there.
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Hi! I send u a ticket! Please I need help! Thanks
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Hi, any plans on turning the City Listing subtheme into a fully functional directory theme with Add Listing / Claim Listing / Paid Listings etc.? The theme looks great, it would be excellent if it could have features offered in other directory themes out there. Thanks..
Hello,
We included compatibility for this extension https://wpjobmanager.com/add-ons/wc-paid-listings/ that should be what you’re looking for. So, feel free to check the link above and explore included possibilities
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Hi, thanks for the quick reply. Have you tested this functionality on your theme? I know a lot of directory sites use Woocommerce Subscriptions, which I would prefer not to use given the high cost ($200). I can’t tell if WP Job Manager handles recurring payments; do you know?
The only other required function for me would be Claim Listing. Astoundify offers a Claim Listing plugin which is compatible with WP Job Manager (https://astoundify.com/products/wp-job-manager-claim-listing/); do you foresee any compatibility issues between that plugin and the Bridge theme?
Hello,
Yes, it is tested and used on this demo website https://bridge91.qodeinteractive.com/pricing-plans/We cannot guarantee for this plugin you mentions from Astoundify, since we are working with WP Job manager actually.
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Hi, thanks again. I’ll give the set-up a try and report back. Cheers..
Hi again, it turns out that WP Jobs Manager does require WooCommerce for recurring payments. Also, I’m not sure if it’s an oversight or done on purpose, but in mobile phone view the map and contact info appears below reviews whereas on a larger display it appears directly under the dark grey price box. In my opinion, I think it’s important have that info up top. Cheers.
Hi,
Yes, you’ll need to have WooCommerce, too. Can we ask you to send us here your page link so we could check exactly on which layout are you referring to and see what could be done? Thanks
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It’s not just WooCommerce, but the Subscriptions plugin which costs $200. Many directory theme employ this method though some have built-in methods.
The display issue I mentioned is on any individual listing page for the CIty Listing demo theme. For example: https://bridge91.qodeinteractive.com/job/chi-hoi-exotic-asian-food-restaurant-7/
Note: I’m viewing it on a 2018 MotoG6 / Android / Chrome set-up, and the online emulators such as http://quirktools.com/screenfly/ show similarly for other phone views. Tablet view seems to work fine in most cases.
Hello,
Thanks. Yes, it is because in responsive that sidebar from right will be shown at the bottom after left part. If you want to change this, you could add this part of code in Custom Css:
@media only screen and (max-width: 768px){
.qode-ls-single-section .section_inner {
display:flex ;
flex-direction: column-reverse;
}
}Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
I have questions to ask before purchasing the theme about these 2 demos : https://demo.qodeinteractive.com/bridge116/ and https://demo.qodeinteractive.com/bridge18/.In both demos can you tell me:
1. if I can publish only the hamburger menu (and remove the horizontal menu) 2. in that case, if I can publish the logo of the company in the center of the top header 3. if I can add the logo of the client’s company for each testimonial (in the dynamic blocks with client testimonials) 4. if for the demo bridge18, I can add the logo of the company in the hamburger menu, like in the demo bridge116
Thanks in advance for your answers. Marianne
Hello there Marianne,
1) Yes, you could use Full Screen Menu on any page. It will remove horizontal menu and just show hamburger menu 2) Yes, logo could be centered in that case. 3) You are adding any desired client logo in testimonials. It is the main usage of this element actually. 4) Yes, you are adding desired content in this widget area.
You are welcome. If there is any other doubt, we are here.
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Ok thank you for your answer, just to be sure we understand each other correctly about the 3. I talk about ‘WORDS FROM OUR CUSTOMERS’ in demo Bridge116 and about the first block ‘WHAT OUR CLIENTS SAY’ in Bridge18 (not the ones below). Because you say it is the main usage of this element but there aren’t any logo on both demos. So thank you in advance for your confirmation.
Hi again,
Ok. Thanks for explanation. Those are testimonials and under this element settings you are able to enable showing author images: https://www.screencast.com/t/YdRgWVsnDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
ok, thank you for this confirmation!
You are welcome.
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Hi. I’m using the instagram widget on the footer of my site but when I connect it to my instagram account I can’t select which instagram account I would like to use. I have 3 different instagram accounts connected to the one main account. It pulls through the main instagram account only.
Hello,
We need to ask you to explain this further more. You are able to connect just to one Instagram account in our theme options. Please, check this screenshot https://www.screencast.com/t/TgXmhtIO So, in Qode Options > Social you could connect with desired Instagram account.
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Hi, I have a issue with layerslider in your theme, hover buttons doesn’t appear (I already select show next & preve buttons on hover) I already spend good time searching and not clue, in this point I’m not sure If I need to contact the theme, or the plugin, because I read some comments from layerslider plugins where it says the theme is the issue and is overriding some stuff. Let me know if you can help me.
Hello,
Please, send us here your page link so we could check it closer. Thanks
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Hi,
Please, send us here your page link so we could check it closer. Thanks
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Here is my site, I just disable “show buttons Prev & Next buttons” like this: http://bit.ly/2M8Mvhc BUT I just leaven them as “Show on hover”. You can see the slider in action of my site at the bottom (travel through time and space slider), here is the site: http://bit.ly/2JSESZm
Right now I’m using this CSS because before even with the selection “show buttons prev & next” buttons didn’t show up, so, I add this CSS:
.ls-nav-next, .ls-nav-prev, .ls-nav-prev:hover, .ls-nav-next:hover { z-index: 42!important; visibility: visible!important; }
Hope this works and I can show on hover the buttons prev & next.
Hello,
Thank you for reporting this. We have just checked this with default theme and it is not working either. We need to ask you to do the same on your side to confirm this. In that case, we need to wait until next update of this plugin where they should fix this.
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Yes, I confirm is not working buttons on hover.
Hello,
In that case, we could suggest to report this issue on their page on CodeCanyon and we hope it will be respolved in next theme update.
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){kind=link}
