23241 comments found.
I think you meant Campaign and not Campaing
Hi,
Yes, we meant Campaign 
and if you Google it, you will find both words meaning is same (Campaign and Campaing).
Thanks.
*removed
Please ignore the previous message I had sent.
Ignored
Hi, how are you?, i need help for any question about the installation? Where can i do them?
Hi,
Please contact us via our support system here: http://portotheme.com/support
Our experts will get back to you asap.
Thanks.
Hello, Is Porto compatible with Woocommerce 3.7? Thank you.
Hi,
Yes, Porto WordPress is fully compatible with the latest version of WooCommerce 3.7.
Thanks.
if i install this theme in my localhost and customize after can i upload in my server is that possible
Hi,
Yes, It is surely possible, Please read and follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/12000052391
Thanks.
Hi Porto! There is some issue in + and – qty Button. Some time its show double – - sometime it show | and remove + – on both left right button. for your reference please visit the website www.izmashop.com open it on laptop.
Hi,
I have just tested your site now at my end and it is working perfectly fine at my end, Please see this screenshot: https://screenshot.net/xv997tq
& https://screenshot.net/xkggmhe
It must be the cache issue at your end nothing else.
There is a server cache on your site as well: https://screenshot.net/x2ggmfm
Please, first flush/remove the server cache and then deactivate it until you are in the development process and then remove the site cache and deactivate cache plugins and finally check your site after removing the browser cache, Hope you will not find any issue.
Thanks.
Hello -
Pages > new Page. using wpbakery, add element row and split two column (1/2 + 1/2)—insert “Product Page” element in left column, add a product that has thumbnails/additional images and preview page. You will see that the main product image carousel does not have overflow control to right therefore it shows a full row of blank images on the preview and publish. I can not create my main design page with this issue. build: 4.11.7 How can this be fixed?
Thanks
Hi,
Really sorry for the inconvenience, I have just tested it at my end and finds the same issue, I am really thankful to you for notifying this issue to me, This is a WooCommerce element which is not working properly, I am forwarding this to the development department for testing in deep and fixing it with the future upcoming update of the Theme till that please be patience.
Thanks for your understanding.
on the shop page on the bottom left you have a block : “CUSTOM HTML BLOCK This is a custom sub-title. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Cras non placerat mi. Etiam non tellus .”
Where can i change this? cant find this block.
Hi,
Please read and follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/12000052832--16-how-to-configure-shop-page-sidebar-and-configure-the-widgets-inside-it-
Thanks.
Hi there,i have a small problem on checkout page, stripe payment-cart fiels. The logos of carts are not one one line, i have deactivatet all the plugings but the problem is still here. i tought may be is from css minify but is not from that. The problem is on both mobile and desktop, and showing very bad this field pls check screenshots desktop- https://prnt.sc/ord85l mobile- https://prnt.sc/ord8v0 url: sunnieson.com/shop
also on checkout page when i have to choice shipping options the field is too big. any advice how to make it smaller. screenshot: https://prnt.sc/ordu2p thanks
Hi,
Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
.woocommerce-checkout ul.wc_payment_methods.payment_methods.methods li.wc_payment_method.payment_method_stripe label {
display: contents !important;
}
Thanks.
Hi that’s work thanks. Also i have a d problem with shipping field. Showing too large and messy. Can u check it as well please. Also can u tell me witch font is for it. Mine: https://prnt.sc/ordu2p And demo: https://prnt.sc/orjzy1
Thanks
Hi,
Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
@media(max-width: 767px){
.woocommerce-checkout tr.woocommerce-shipping-totals.shipping th {
width: 100px !important;
}
tr.woocommerce-shipping-totals.shipping td ul#shipping_method label {
display: contents !important;
}
}
Thanks.
Hi that’s work great, but now product field is too big. Pls check Screenshot: https://prnt.sc/orr7nt Also what make this mess in my website?
Hi,
Please contact us via our support system with your site WP Admin Login details so we will check and solve the issue for you.
Thanks.
Hi thanks, i contacted you via support page.
Hi,
Thanks, Now please be patience, Once your ticket will resolved you will get the reply of your ticket.
Thanks for your understanding.
Hello. I can’t find the way to share products on instagram. There is no instagram in the theme options.
Hi,
Yes, There is no Option in the Theme for Instagram Share, You can use any third party plugin for it, OR you have to Customize the Theme Core files as per your requirements.
Thanks.
because the visual composer (backend editor) is not working for me, the model does not come out, everything comes out letters and codes, please help.
width="1/3"]porto_carousel stage_padding="0" margin="10" autoplay="yes" autoplay_timeout="3000" items="1" items_lg="1" items_md="1" items_sm="1" items_xs="1" show_dots="yes" loop="yes" animate_out="fadeOut"vc_single_image image="39" img_size="full" alignment="center" style="vc_box_outline"/vc_columnvc_custom_heading text="Joe Doe" use_theme_fonts="yes" el_class="m-b-none"vc_separator color="custom" style="solid" accent_color="#dbdbdb"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur pellentesque neque eget diam posuere porta. Quisque ut nulla at nunc vehicula lacinia. Proin adipiscing porta tellus, ut feugiat nibh adipiscing sit amet. In eu justo a felis faucibus ornare vel id metus. Vestibulum ante ipsum primis in faucibus.Fusce sit amet orci quis arcu vestibulum vestibulum sed ut felis. Phasellus in risus quis lectus iaculis vulputate id quis nisl. Iaculis vulputate id quis nisl.
Hi,
Please read and follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/12000060271
Thanks.
Hello.
I found a small bug. When you add the whatsapp number under Appearance > Theme Options > Header > Social Links, the generated link goes wrong and goes nowhere. For example, if I add the number 123, it will generate the following link: whatsapp://send?Text=123. This is wrong, and even with a real number, it will not lead anywhere. According to the whatsapp documentation, the link should be https://wa.me/NUMBER. Same bug with the “Porto: Follow us” widget.
Hi,
This is not the bug but the default functionality of the Theme, it only shows the Number in the Browser URL bar when you click on WhatsApp icon, If you want to change it with your own URL or want to redirect the user on WhatsApp when clicking on WhatsApp Icon, then you have to Customize the Theme Core files for it.
For Header and Single Product: You have to Customize the layout.php file under wp-content/themes/porto/inc/functions/
Now: https://screenshot.net/o8wmdfv
Change it as: https://screenshot.net/qodv2fq
For Footer Widget WhatsApp: You have to Customize the follow_us.php under wp-content/plugins/porto-functionality/widgets/follow_us.php
Now: https://screenshot.net/w3l27hm
Change it as: https://screenshot.net/148r6f5
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 13/02/2019. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi, I am using a web host having 1.5 CPU and 2GB RAM. Shared hosting. Is this enough to run Porto theme with Woocommerce at a good speed? Without cache plugins?
I have seen my friend use Porto on a similar server but he faces a lot of TTFB issues, like site waiting a lot before starting to load the first content. It goes up to 17 seconds to load the full page.
Hi,
First of all thanks for showing your interest in Porto WordPress.
Yes, This Configuration is enough for using Porto WordPress with a Good Speed, and regarding Speed of the site it is not only related with server configuration, It is related with many factors, Like you have Optimized the Site Image properly or not, Like you have minified the CSS and JS properly or not, and Porto WordPress comes with the Default Functionality of Speed Optimization Wizard as well and we have a Pretty Good Article on Speed as well in which tested solutions are provided. So Hope you will not find any Speed Issue If you will use the Porto Speed Optimization Wizard .
Hope it make sense.
Thanks.
Hey There… i got a problem. After install the theme I choose one demo shop but it shown complete incorrect … what can I do?
Site: www.modeauto.de
Hi,
Can you please make sure by going into WP-Dashboard >> Setting >> General and make sure that site URL is set there as HTTPs if you are using the SLL certificate on your site, and if not then please change your site URL as HTTPs from HTTP there and save changes and then check your site after removing the browser cache.
Otherwise, you can use this plugin as well: https://wordpress.org/plugins/really-simple-ssl/
Thanks.
Worked thank you buddy
Most Welcome!..
This code was already used in pvadigitalmarketing.tk. i want use new website.
sent key reset mail.
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Thanks.
Hi, I met a problem while building a website with your theme. The problem is when I add a product to cart page, if I want to remove that product, a log in notification pop up and the product won’t be removed. The error also happens when I click “quick view” button. Please give me a solution.
I’m using shop demo 17
Hi,
This may be because of the third party plugin confliction issue, Please check once after deactivating all the third party plugins from your site and then check your site after removing the server, site and browser cache, I am sure your issue will solve and then you have to again activate all the third party plugins one by one and check which one is creating an issue on your site.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 14/01/2017. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi. Where are the settings for the newsletter popup? Please
Hi,
Please read and follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/12000052389
Thanks.
Hello. i bought the theme and have not used it before.I TRIED TODAY TO INSTALL AND DON’T ACCEPT THE REGISTRATION KEY. GIVES A MESSAGE THAT IS USED BY ANOTHER SITE, AND THIS SITE IS NOT ! PLEASE HELP ME
Hi,
You have already used your key on site: http://veliko-tarnovo.eu/donesi
And I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Thanks.
Thanks…
Most Welcome!..
Hello, this is my website https://tuivicaocap.com/ Do you have a guide to help me with the speed of loading pages and websites to become friendly with the mobile board session, I have just done it
Hi,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Thanks.
Hi, the mini cart icon keeps loading in home page (only in home page). I don’t know why. Thanks https://mobiliariooficinaonline.com/
Hi,
This may be because of the third party plugin confliction issue, Please check once after deactivating all the third party plugins from your site and then check your site after removing the server, site and browser cache, I am sure your issue will solve and then you have to again activate all the third party plugins one by one and check which one is creating an issue on your site.
Thanks.
