26721 comments found.
Hi,
I had installed the theme and uploaded my content. But the Qode Slider does not seem to be working properly on the home page.
https://www.namma.fitThe loader animation keeps continuously loading.
Help please.
Hello,
At the moment, we are able to see just blog page https://www.screencast.com/t/KfeaongqBT3V Maybe you are just changing content there?Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hey,
I have installed and also tried to re-install New Demo 119 Festival at www.varmeverket.com, but everything in the slider looks bigger and cramped (compare with https://bridge119.qodeinteractive.com/).
How to fix this?
Cheers, Mr. Cross
Hello there Cross,
Please, make sure that you should but these sizes for grid sizes: https://www.screencast.com/t/sUFLdYIZ and everything should be the same.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi again,
It is already default (same sizes and grid sizes), doesn’t seem to work.
Cheers, Mr Cross.
Hello Mr. Cross,
We have just checked again and it looks like everything is the same on both website currently. Please, just check this video we just made: https://www.screencast.com/t/NjcbhSQnY
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Come one now, there is a huge difference. Here are screenshots, looks the same from different laptops and browsers:
https://ibb.co/HBr9zMz https://ibb.co/VBjrWKMHello,
Please, note that representation of course depends of size of viewport of device from which you are checking. It is why you could set different layout on each device size in rev slider. Important thing is that the on same device, there are no differences between yours and our website.
Here you could find more about rev slider responsiveness settings https://support.stylemixthemes.com/revolution-slider-responsive-settingsDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
You are not listening. IT’S FROM THE SAME DEVICE! IT LOOKS LIKE THIS FROM THE SAME DEVICE, but also even when we visit the sites on different laptops. Fix this NOW. You are stalling! My customers are waiting.
Mr. Cross.
Hi Mr. Cross,
If you need further investigation, just reach our support team at https://qode.ticksy.com and include your website URL with wp-admin access and our agent will check this closer.
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Hi,
My support is expired and this is not a support issue, this is a theme issue since it’s from a clean installation.
Tried support but couldn’t send the ticket. So please do comply and assist here.
With regards, Mr. Cross
Hi Mr.Cross,
You could reach us here support@qodeinteractive.com and we could check closer how did you manage settings on your installation.
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Hi again,
Difficult, you don’t seem to answer there.
Mr. Cross
Hi,
We found email from you and our agent responded there.
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Hi,
Haven’t received any email. Nowhere to be found.
Mr. Cross
Hi,
Could you, please, send us here your email address so we could check if we answered on your question actually? Thanks
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medlemspost [at] gmail.com or crosslateral [at] gmail.com.
We actually didn’t receive any email from you. Could you, please, try again. Thanks
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Just to make sure, did you get my email this time? Sent it again to support@qodeinteractive.com. Cheers, Mr. Cross
Yes, we got it. Now we will check it closer and respond to you.
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I bought a bidge theme but I can’t activate it because there is no wp-bakery page builder activation button in portfolio. How can I activate it? Do I have to purchase it separately? I am using WordPress 5.01, php7 version.
Hello,
Thanks for choosing Bridge. Please, note there is no need to activate those plugins using purchase numbers. For further info, just check this article https://qode.ticksy.com/article/9426
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How do I increase the spacing between a Heading 4 and the paragraph or image after it? They are very close together. Thanks.
Hi,
Please, send us here your page link so we could check it closer and try to provide you with appropriate answer. Thanks
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See in this example here: https://nerdbear.com/shocking-walking-dead-deaths/
There are two headings called Otis at the top, one is H2 and one is H4. I want to be able to increase the spacing after a H4.
Thanks for explanation. Just add this part of code:
h4{
padding-bottom: 10px;
}with desired padding value in Custom Css.
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When you will Add more Demo? thank
Hello,
We are working on new demos, that should be released in upcoming months. We hope those would be added soon. Thank you for taking interest.
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its so annoying you removed WPBakery Equal height, option your QODE version of the holder doesnt work one bit, i searched the internet and viewed all your tickets of people requesting help on this matter and your response doesnt even tell people how to do it.
just throw gibberish and screenshots at them.
Ive tried a 3 column using you QODE holder with your elements holder within it and them 3 images, each different heights and sizes, and nothing changes
Hello,
Our “elements holder” element is integrated before WPBakery developed “equal height” option, so it is not possible to enable it since functionality will be in conflict with each other. You need to use our “elements holder” functionality for that purpose. You should have 3 columns with the same height. If you are facing off any issue, please, reach our support team at and include your website URL http://qode.ticksy.com with wp-admin access and our agent will gladly assist you. Thanks
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Hello, great theme, I want to use it in a travel agency but before buying it I have the following questions about the mobile main menu:
1. Can I add the logo in top of the menu? 2. Can I customize the font size for the items without affecting any of the desktop version? 3. Can you please send me a screenshot of the custom options for the menu?
The theme looks pretty cool, but the mobile menu looks a little bit simple and out fashioned. Thanks for your answers in advance!
Hello,
Thank you for writing in and for your kind words.
1) Logo is actually already part of header mobile area, please, check this screenshot https://www.screencast.com/t/Sru9o9hqcjFM Do you want to achieve something else? Yes
2) Yes, in our Qode Options > Fonts you are able to set font size for your desktop menu https://www.screencast.com/t/EFDxhwxqgp but also for mobile menu below https://www.screencast.com/t/kI0DcOE3k 3) There are really a lot of options in our header tab, and please note that different are appearing depending on whcih options for header appearance you’ve chosen. Here are some screenshots: https://www.screencast.com/t/9zc8dA7Z https://www.screencast.com/t/IlU8oSbBN3 https://www.screencast.com/t/TliTS4ppNen https://www.screencast.com/t/NsILsFyj25v https://www.screencast.com/t/7Msb89r4l3 https://www.screencast.com/t/lFcYMbTLh3X If there is any other doubt, please, let us know. ThanksDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
Is anyone else having problems activating the theme on WordPress or is it just me? I followed every step of installation described in the documentation, and every suggestion for upgrading memory limit and stuff, still I’m having problem activating the theme.
Ok, I solved it by increasing the stack size of Apache to 8Mb
Glad to hear this has been resolved. Thank you for the update.
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I have changed sidebar background from black to white, but now the close icon(x) is not visible, how can i change icon color from white to black. https://prnt.sc/oqjiro
Hello,
In Qode Options > Header you are able to set desired header button colors https://www.screencast.com/t/9RKfIxPJ8del and if you need any further help, feel free to reach our support team at https://qode.ticksy.comDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, i purchased this theme a few months back & haven’t started my web yet, however as now i’m starting it says the link you uploaded has expired on wordpress when i try to upload theme and my support has expired. I haven’t even started yet.. =(
Hello,
Thank you for choosing Bridge theme.
Please try to install the theme via FTP as explained in the following video tutorial:
https://www.youtube.com/watch?v=QMTctyQKhl4 For any further assistance, our support team is on your service at https://qode.ticksy.com/Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi pertaining to the above comment, I’ve added multi site but the theme on my sub domain is not working 1. Imported theme, but it’s not working like the first theme hence I’ve downloaded from the network admin for WP database reset, but I dont know which one to reset afraid that it’ll reset the main. 2. All the pages and some of the images are not loading datascience.copyleft.sg, I cant edit page on the homepage or to do any tweaks. Other pages not imported.
I’ve searched and followed the guides, but cant find a resolution for this.
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How do I change the layout of the contact form fields? I added CSS but it doesn’t work for the field dropdown www.dellaportabroker.it
.wpcf7 input[type=”text”], .wpcf7 input[type=”email”], .wpcf7 input[type=”tel”], .wpcf7 input[type=”dropdown”], .wpcf7 textarea { background-color: #f8f8f8; color: #000; width: 50%; }
Hello there,
IN Qode Options > Contact Form 7 you could set desired stilization https://www.screencast.com/t/NeIddapkRDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
not work 
Please, reach our support team at http://qode.ticksy.com and include your website URL with wp-admin access and our agent will gladly investigate and try to help you there.
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It would be nice if the theme can be compatible with LearnDash. I am trying to contact them to see the possibility as well. Otherwise, I have to give up one or the other. But up until the learn dash, everything works great. I have gotten several licenses from bridge theme already.
Sorry, I just realize that after I update the wordpress, learndash and WPBakery to the latest version. it works perfect!!!!!
Hello,
Glad to hear this. Thank you for the update.
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Recently had a charge on my account for WP Job Manager. I recognize that as a plugin I’m using for my site with Bridge theme, though I don’t have a recollection of needing to purchase the plugin. I don’t have an account with their site so I’m trying to figure out how the charge was made, hoping you might be able to provide insight.
Hello,
Weird thing, since this plugin is free for commercial use and could be downloaded here. Only if you are using some extension for this plugin then it could be charge you mentioned. But, please, note it is not related to us actually, it is third party plugin. So, we could suggest to contact them directly.
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Qode slider button linking doesn’t work correctly if I set the link with anchor ID to scroll down to wanted section. It shows and goes to correct URL but no scrolling happens.
Hello,
We need to ask you to recheck if you added anchor in anchor field, sometimes it happens that customers are adding anchor in ROW id field. Also, feel free to share your website link here with us.
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Doubled checked it, no its anchor field. Menu is working well,as well the scrolling to section. After updating slider, it works once but then stops. Website: www.trummikool.ee
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I notice it works on first try. On mobile, at this moment I cannot get it working. Would you mind testing it once more?
Yes, we checked again and on mobile it’s working, too and not just on first loading. Could you try to check on some other device?
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Thanks for checking. Unfortunately people say that its not working as it should. It kinda loads on first load after refresh or after cache cleaned. But its not device based issue. Would you mind checking it more deeply. Maybe something we have missed out ourselves but it seems fine.
You are welcome. We checked on smaller devices now and anchor button is not visible actually there at all, since there is big padding on the top. So, try just to add this part of code in Custom Css:
.touch .carousel-inner .item {
padding-top: 0!important;
}let us know how it goes after.
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Added the code. You can check now. For me its visible but not functioning as it should be. Clicking it does put me on correct url but no moving happens. After refreshing it goes to right place. This happens on mobile. On computer its kinda same, the clicking does nothing really. Other buttons, like arrow works perfectly fine, from every position. Looking forward to hear back on this case.
Great, it is working well on our side. There is scrolling effect as it should be. On which device are you checking?
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I have at least 4 people at this moment who says the button does not work at all. In mobile or in pc. Tried different devices, different browsers(Chrome, Mozilla, latest). Not sure where the issue could be. Checking on pc and on Oneplus 6 phone.
Its something to do with Qode Button V2, because V1 does not have that problem. It works just fine.
Hello,
We are really not sure how to assist you since we are not able to reproduce the problem. Here is video we just made on PC how anchor button on slider is working: https://www.screencast.com/t/1p7nIB0nf8 and here is on mobile emulator https://www.screencast.com/t/pAQrLQZRDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
When I try to download my purchase I get the message that the page is not found. They can’t find the server ‘marketplace…...’ What do I need to do?
Hi,
May we ask you to provide us with screenshot of that message? Thanks
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Hi, is it possible to use Mapbox instead of Google Maps on the City Listing template?
Hello,
Thank you for writing in. Please, note that Google Maps are predefined for Listings in WPJob manager. And if you want to use some others, you’ll need to edit templates since there is no option for changing that.
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Hi I am getting this error on sub pages when setting an absolute path on for the nav bar links
Uncaught TypeError: Cannot read property ‘top’ of undefined at HTMLAnchorElement.<anonymous> ((index):792) at HTMLAnchorElement.dispatch (jquery.js?ver=1.12.4-wp:3) at HTMLAnchorElement.r.handle (jquery.js?ver=1.12.4-wp:3)
Here is a url to the page https://theedge360.com/expertjet/
If you click on the home link it doesn’t take you to the path how can I resolve the issue.
Hello,
We are not sure why is this happening. It is why we need to ask you to open a ticket at https://qode.ticksy.com and to include your website URL with wp-admin access so our support agent could check this closer and see how did you create your menu items. Thanks
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Hi, Have you considered making an AMP version of this theme? It does not seem possible without major alterations using the WordPress AMP Plugin.
Hello,
Currently, it is not in our TO-Do list. But, thank you for suggesting, it will be send to our senior staff.
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Hi,
How can i get the Slides of Revolution Slide in the Demo New 111 (Bakery)?
Hi
Here are instructions for importing just Slider revolution https://qode.ticksy.com/article/10481
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Hi,
I’m using the Bridge theme and the product’s image overlaps when selecting different variations of the item. What can we do to fix this issue? Thanks.
Hello,
We located your ticket and it is assigned to our agent who is working on it and will help you asap.
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