26687 comments found.
When I try to download my purchase I get the message that the page is not found. They can’t find the server ‘marketplace…...’ What do I need to do?
Hi,
May we ask you to provide us with screenshot of that message? Thanks
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Hi, is it possible to use Mapbox instead of Google Maps on the City Listing template?
Hello,
Thank you for writing in. Please, note that Google Maps are predefined for Listings in WPJob manager. And if you want to use some others, you’ll need to edit templates since there is no option for changing that.
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Hi I am getting this error on sub pages when setting an absolute path on for the nav bar links
Uncaught TypeError: Cannot read property ‘top’ of undefined at HTMLAnchorElement.<anonymous> ((index):792) at HTMLAnchorElement.dispatch (jquery.js?ver=1.12.4-wp:3) at HTMLAnchorElement.r.handle (jquery.js?ver=1.12.4-wp:3)
Here is a url to the page https://theedge360.com/expertjet/
If you click on the home link it doesn’t take you to the path how can I resolve the issue.
Hello,
We are not sure why is this happening. It is why we need to ask you to open a ticket at https://qode.ticksy.com and to include your website URL with wp-admin access so our support agent could check this closer and see how did you create your menu items. Thanks
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Hi, Have you considered making an AMP version of this theme? It does not seem possible without major alterations using the WordPress AMP Plugin.
Hello,
Currently, it is not in our TO-Do list. But, thank you for suggesting, it will be send to our senior staff.
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Hi,
How can i get the Slides of Revolution Slide in the Demo New 111 (Bakery)?
Hi
Here are instructions for importing just Slider revolution https://qode.ticksy.com/article/10481
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Hi,
I’m using the Bridge theme and the product’s image overlaps when selecting different variations of the item. What can we do to fix this issue? Thanks.
Hello,
We located your ticket and it is assigned to our agent who is working on it and will help you asap.
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Hi, trying to set a background that is visible while rest of page scrolls (like Demo 118) how to I set background image that covers entire page? Thanks
Hello,
Under this page options we added Background image in Qode General https://www.screencast.com/t/pUQKBgei
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Installing demo content is failing/ getting stuck at 90%. I’ve read existing articles, modified the PHP.INI file and tried multiple times to re-install leaving upto 2 hours for the process to run. I really need to install the demo’s so I can see how the content is created. Can you please help.
Hello,
We managed to find ticket from you and it is answered by our support agent here https://qode.ticksy.com//ticket/2106165/ So if you need further help, just include your wp-admin access and our agent will help you.
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I was successful in getting the demo data installed, but the procedure that worked was the xml import. This was such a tedious method and from the one click demo install that I wanted when I purchased the template. This is a very poor result and I cannot recommend this to anyone else.
Hello,
We are really sorry to hear about this impression you’ve got, but please not that most common issue with demo import is that you were facing with and reason is low resources of significant php params on your server, but with just increasing of those values you could work normally with our theme on your server. We hope you understand and you’ll be satisfied in future using our theme.
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How are you showing the cart on mobile? Like in demo here https://bridge144.qodeinteractive.com/cart/
It shows in mobile view when I inspect element but not on an actual device.
Hello there,
Please, for any question like this one, open a ticket at https://qode.ticksy.com and include your website URL with wp-admin access so our agent could assist you with any doubt you have.
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Hello Qode,
Can you help me?
How can i make my cart responsive? All CSS Codes i found do not work.
My Website is https://www.jahnke.shop/
Thank you.
Hello,
We will check this closer. But, could you explain to us how to add any product in cart? It looks like you’ve added some features for vip members and we were not able to add any product. Thanks
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Hello,
Thank you for your answer.
Here is the link to the product:
https://www.jahnke.shop/product/cap-black/You can put the item to the cart now. Then you see that the cart page is not responisive.
Can you help me to make the cart/ page responsive?
Thank you.
Thanks.
You could try to add this part of code:
@media only screen and (max-width: 600px){
.woocommerce-cart table.cart tbody tr td,
.woocommerce-cart table.cart tbody tr td p{
font-size: 11px;
padding: 8px 0;
}
.woocommerce table.cart thead tr th{
font-size: 10px;
letter-spacing:0;
padding: 8px 0;
}
.woocommerce-cart-form__cart-item.cart_item td.product-name{
width: 80px;
}
.woocommerce-cart-form__cart-item.cart_item td.product-price{
width: 50px;
}
.woocommerce-cart-form__cart-item.cart_item td.product-quantity{
width: 70px;
}
}Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
Thank you for the Code.
The Code works a little bit, but it still looks not good. The Buttons are too big and the total price, shipping costs are under the buttons. You will see it if, you go on my page and put the item in the cart.
Is it possible to fix the 2 problems? Or can change the complette cart layout?
Thank you
You could add this part of code to make buttons smaller:
@media only screen and (max-width: 600px){
.woocommerce table.cart td.actions input[type=submit],
.woocommerce table.cart td.actions>.checkout-button,
.woocommerce-page table.cart td.actions>.checkout-button {
padding-left: 5px;
padding-right: 5px;
letter-spacing: 1px;
font-size: 14px;
}
}but we are not sure about the other issue you are mentioning. May we ask you to send us some screenshot. Thanks
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Hello,
thank you, the code works. The cart looks now better.
But the other problem is still there. The total price is under the Checkout buttons. The other thing is that the button text are not symmetric. I tried to change the padding, in the code, but it didn,t work.
Can you help me with the 2 problems? Thank you for your help so far.
Here are 2 links, to some screenshots:
https://drive.google.com/file/d/0B30OrpqodMniOTk0aXVsYWNPT0IzY0RuTTlYTk1LNF8yMUNz/view?usp=sharing https://drive.google.com/file/d/0B30OrpqodMniN3hHc2ZCVUE0aGgyakV1X01ibXd3RkZWZUFv/view?usp=sharingHello,
Thanks.
Just add text-align:center in previous part of code like here https://www.screencast.com/t/kR2XWkMPWhen it comes to checkout button, yes, it is by default even on desktop and it cannot be changed.
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Hello,
okay I understand. Thank you very much for your help.
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Hi guys, I am thinking about buying the theme. But I need to know if the Timetable Responsive Schedule For WordPress plugin supports as well break out sessions. So multpile sessions at the same time. For example we have an keynote that speaks at everybody and then the audience can chose from several break out sessions at the same time, but I can’t seem to find if that’s possible in the plugin….For me this is very important 
Hope to hear from you. Thanks
Hi,
Thank you for taking interest in our Bridge theme. We could advise to check this with this plugin author here https://codecanyon.net/item/timetable-responsive-schedule-for-wordpress/7010836/comments Some of our customers created timetable with more sections within the same hour and in that case it is better to show events as list instead of native table content. We hope this is ok with you. Please, let us know if there is anything else. ThanksDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, how can I translate the date in Qode music plugin? Now it says “AUG” but I want it to be in czech “SRP” as srpen. Thank you!
Hello,
Please, try to reach us here support@qodeinteractive.com so we could try to assist you with this part. Thanks
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Hi,
I cannot seem to find the setting to set the background colour for the row that shows the column titles.
Where can I edit this?
Hello,
In Qode Options > Elements > Report Sheet choose desired color for Header Background Color like here https://www.screencast.com/t/4BZAgD3tqDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thanks. I noticed your demo has padding around the header. But mine is flushed to the left.
Where do I set the padding?
Hello,
Please, send us here your page link so we could check it closer and send us also some screenshot so we could be sure on what are you referring to. Thanks
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Please see the report sheet at point 4.2
The first column (End of year) is flushed to the left.
In your demo, there is space around it.
And can the green row lines be changed?
Hello,
Thanks for explanation. Just add this part of code:
.qode-report-sheet .qode-rs-table .qode-rs-table-header,
.qode-report-sheet .qode-rs-table .qode-rs-table-content
.qode-rs-table-row {
padding-left: 20px;
}And how do you want to change green row line exactly?
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Thanks! Just thinking of changing green to some other colour
Hi,
I thought about that, but that is actually part we covered in previous reply:
In Qode Options > Elements > Report Sheet choose desired color for Header Background Color like here https://www.screencast.com/t/4BZAgD3tq
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Oh, you mean the colour for the row lines is the same as column title’s background?
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Thank you!!
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Hi! I have some problem with the Advanced image gallery. If I set Mansory gallery type, the gallery doesn’t appear I see only an empty space It works only after refreshing the page. Could you please help me what can be the problem? Thanks in advance.
Hello,
Please, for any question like this one, open a ticket at https://qode.ticksy.com and include your website URL with wp-admin access and our agent will help you.
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Hi i install Bridge Original Demo but i need the same menu (hidden) as this (Climbing Club) https://bridge244.qodeinteractive.com/?_ga=2.95870234.743684602.1564986273-180437487.1564986273 & same logo position . please help
Hello,
We managed to find ticket from you and it is assigned to our agent who is working on it and will reply to you asap.
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thanks
You are welcome.
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Hello, we would like to know if it is possible to use the advanced pricing table without the $ symbol and have smaller height of table rows, since there are no extra settings? We got this code in support for the $ symbol, but it doesn’t work anymore: price_in_table .value { display: none !important; } Thank you very much for a fast reply.
Hello,
Feel free to add HTML code for blank space like here https://www.screencast.com/t/mqEBUss4w53 and you’ll see just price without currency.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, thank you very much. This worked. Is it possible to reduce the height of the rows in the table? How can we do it? Best regards!
You are welcome.
Please, send us here your page link so we could check it closer. ThanksDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, we have noticed that
&
n
b
s
p
;
in the currency field disappears after each page update and has to be put in the field again. Here is what we mean for the row height of the advanced pricing table – we use it as a normal table: https://prnt.sc/ooyyo7
You could try just to reduce padding if you add this part of code in custom css:
.qode-advanced-pricing-table .qode-apt-item-title,
.qode-advanced-pricing-table .qode-apt-title-holder {
padding: 10px 0 10px 30px;
}Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Great! Thank you very much for your help!
You are welcome.
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Has this product been abandoned? There have been no updates since May and Visual Composer has had several updates since. One thing I can no longer do in VC is add an image, either single image or to a background. An update is clearly needed because this is basic functionality that doesn’t work anymore.
Hello,
No, we are working on new big update, and there is no need to be worried Bridge will ever be abandoned. If you need latest WPbakery version, we will provide you with it, just reach us here support@qodeinteractive.com with your purchase code.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
Does Bridge have tools to easily implement a Table Of Contents for pages/posts?
Or do we have to rely on 3rd party plugin for this?
Hello,
We need to ask you for further explanation about this so we could provide you with right response. Thanks
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That means at the top of the page/post, I show something like:
Chapter 1 Chapter 2 Chapter 3 Chapter 4
When the user clicks on “Chapter 1”, the page scrolls to the Chapter 1 section of the page.
When the user clicks on “Chapter 3”, the page scrolls to the Chapter 3 section of the page.
Hello,
You are able to add menu items with anchors, and here is part from our Official Manual where it is explained further http://bridge.qodeinteractive.com/documentation/4-quick-setup/4-2-header/4-2-3-assigning-menus/4-2-3-1-anchoring/
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Hello, does your 3rd party plugins have to be manually updated or can they be updated along with your theme with one click? I can’t stand how some of these 3rd party plugins have constant updates and then you have to manually update the plugins through FTP and if you mess up, it breaks your site. I hate having to spend so much time constantly updating 3rd party plugins is all…
Hello,
Thank you for taking interest in our theme
When we release new theme update, there will be added latest released versions of included plugins. And you’ll need to manually update it. There is no other way, when third plugins came bundled within theme using extended licence.
If there is any other doubt, we are here.
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Hello to you
I bought your theme and download the latest version but two plugins are to be updated LayerSlider WP and WPbakery how can I get the updates.
Thank you in advance
Dan
Hello,
In next theme update, we will include latest version of these plugins, and until then, you could reach our support team at https://qode.ticksy.com/ and they will provide you with those. Thanks
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