Hi,

First of all welcome to Porto Family .

I think you mis-understood it, Revolution Slider plugin is included in the Theme Package and you will find its update always with the Theme update. Now you can only use basic Functionality of the plugin but you can not use the Templates and Addons of the Plugin because of Envato Policy, If you want to use the Plugin Library or Addons you have to purchase the plugin license separately, This is Envato Policy and with all the products on Envato Market, You may wish to confirm from them as well: https://help.market.envato.com/hc/en-us

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

Sorry to say that but we have not tested the WooCommerce Booking Plugin with the Theme yet, So we are unable to suggest you on it, If you want you can try this with the Theme, and you will find all the third party plugins compatible with the Theme confirmed from our end here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399

Thanks.

Hi,

Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

You can only set/select the Pre-Built layouts of the single product pages given in Theme Options and you can configure then as well but you can not Customize them with using Theme Options you have to Customize then by editing the Theme Core Files as per your requirements.

You can check all the Layouts on our Live Demo’s here: https://www.portotheme.com/wordpress/porto_landing/

And here is some of the Layout’s you can check directly:

*. https://www.portotheme.com/wordpress/porto/shop1/product/battery-charger/
*. https://www.portotheme.com/wordpress/porto/shop1/product/black-ears/
*. https://www.portotheme.com/wordpress/porto/shop1/product/black-grey-headset/
*. https://www.portotheme.com/wordpress/porto/shop1/product/black-shoes/
*. https://www.portotheme.com/wordpress/porto/shop1/product/blue-gentle-shoes/
*. https://www.portotheme.com/wordpress/porto/shop1/product/casual-blue-shoes/

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

Sorry to say that but the Sale on the Theme is over now, You have to purchase the Theme on a Regular Price now: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399

Thanks.

Hi,

I really appreciate your kind words, and your Love for Porto, but I am not able to give you the exact time frame, because of it will be the Major update so it will take more then usual time because the product has to pass all the testing phases after an update then we have to launch it so it takes more then usual time, but as per my knowledge, Hopefully the update will be available by the end of this Month or very early in next Month. Please be patience till that.

Thanks for your understanding.

Hello, sorry for the bother, but just following up on this. I know you have pushed out a few updates since the schema issue has been mentioned so checking in to see if you have any updates on the ETA of when the schema fix will be here. Thank you kindly!!

Hi,

Products which don’t have any review rating occur this warning.

We couldn’t add “offers”, “review”, or “aggregate rating” for the empty reviewed product.

That’s because it requires more than 0 review count and review stars.

So you need to input at least one review for all products to remove this warning.

This is not a bug. Warnings tell there is no review/rating for that product.

But we can’t fix 2 warnings even though we set review/rating for products.Brand and gtin, | isbn | mpn.

For these warnings, please check this URL.

https://rich-snippets.io/rich-snippet-product-woocommerce/

Best Regards.

Hi,

I have just tested it at my end on my test site and do not able to duplicate the issue on my test site, It is working fine, You can also check it here: http://hubdatasolutions.com/pearl/porto/shop1/product/porto-evolution-headset-fullwidth/
with Sticky Add to Cart Activated when choose different variations it shows the particular price in Price Section as well. The issue is only on your site and this may be because of any third party plugin or the cache issue, Please once check with deactivating all the third party plugins and removing the server, site and browser cache, Hope you will not find the issue and then again activate all the third party plugins one by one and check which one is creating an issue on your site, OR also check that you are using the latest version of the Plugins and the Database of the WooCommerce is also updated on your site, otherwise please try to contact us via our support system with your site WP Admin Login details so we will check and solve the issue for you.

Thanks.

Thank you for your fast answer. Seems like an Issue with an 3rd party Plugin. Will try to fix it by my own, I hope i will succeed… Otherwise I will disturb you one more time .

Thank you so far.

Hi,

Sure, we are always here to help you
Thanks for contacting us.
Have a great weekend

Hi,

Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.

Thanks.

Hi,

Really sorry for the inconvenience, You can change that Option from Appearance >> Theme Options >> WooCommerce >> Product Archive as showing in this screenshot: https://screenshot.net/04nm3u3

Thanks.

Hi,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Thanks.

Hi,

Again you misunderstood it, It will not change the Container Size of the Single Product Image, but it will only change the size of the Product Image, make it sharp or blurred, Is this make sense now?

If you clearly read the above given WooCommerce official doc, it is clearly written that: “Image sizes are then calculated based on the cropping option selected and the image width.” So it means the height of the image will be automatically calculated and set based on Image Size so you can not change the height as well If you want to change the height of the Image which will make Container of the Image also change you have to use Custom CSS or Customization for it.

Hope this makes sense and all clear now, If you have any question remaining then please create a ticket via our support system so our experts will help you.

Thanks.

ok thanks a lot, is clear now. regards

Most Welcome!..

Hi,

Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.

Thanks.

Hi,

This must be your account permission issue, Please contact us via our support system with your site WP Admin Login details so we will check it for you.

Please read these articles as well and also first contact your hosting provider as well for the same issue.

1. https://www.fixrunner.com/cannot-login-wordpress-admin-area/
2. https://wordpress.org/support/topic/wordpress-dashboard-not-showing-up-after-login-only-the-top-bar-shows-up/

Thanks.

ok ticket created, hope issue gets resolved soon.

Hi,

Our business hours are Monday to Saturday – from 12:00 AM to 08:00 AM EST so please be patience now, once your ticket will be resolved, the reply of your ticket will be sent so till that please be patience.

Thanks for your understanding.

Hi,

Sorry to say that but the Sale on the Theme is over now, You have to purchase the Theme on a Regular Price now.

Thanks.

Hi,

Please read and follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/12000052389

Thanks.

Hi,

Sorry to say that but this is not possible to open the last tab by default in product pages as those are directly coming from WooCommerce files and WooCommerce do not provide the functionality to open the last tab by default, although you can change the position of the tabs using a small Code snippets, Please read and follow the instructions written in this article: https://docs.woocommerce.com/document/editing-product-data-tabs/

Thanks.

Hi,

Can you please share the screenshot and the site URL with me here, so that I’ll check and provide you the solution for it.

Thanks.

Hi,

There is no Option to set PayPal button on the product page, You must have used any third party plugin for it, Please make sure which plugin you have used for it and then contact the particular plugin Author for solving the issue for you.

Thanks.

Hi,

Please update your Theme to the very latest version 4.11.7. It is fully compatible with the latest version of the WooCommerce 3.7.

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress and the discount will end soon with the Envato Birthday Campaign will over. So there is no much time, If you want to purchase, then purchase it now .

Thanks.

hello, I notice in the search result it still discount but when I purchased it, it come back to normal prize.

Hi,

Sorry to say that but the Sale is over now and you have to purchase the Theme on regular Price now.

Thanks.