23241 comments found.
Hello,
Along with greeting and commenting that it is an excellent topic;
I need to know how to width the height of the home slider (demo 3 shop)
Test link: https://www.rank.cl/farma/
Stay tuned to your comments,
Regards, attentively Aaron Alvarez.
Hi there,
I have some pre-purchase questions:
I want make my site as like – https://prnt.sc/oxdzfu is it possible?
Thank you for answering my questions!
Regards,
IntexPVT.
Hi,
First of all thanks for showing your interest in Porto WordPress.
Yes, you can create your site similar to your providing screenshots using Porto WordPress Theme, Please check our all Live Demo’s here: https://www.portotheme.com/wordpress/porto_landing/
Thank you for answering.
Regards,
IntexPVT.
Most Welcome!.. 
Hi.. can I install my custom plugin in this theme..
Hi,
First of all thanks for showing your interest in Porto WordPress.
Yes, you can Install all the plugins which works with default WordPress Themes.
Thanks.
I need to deregister a license from a domain that I haven’t access, but I have the license.
Hello, we are interested in acquiring the theme Porto, we have done several evaluations, but we have a very important question that we are not able to clarify. How should we proceed to include badges on all products, home page, store, categories, unique. The idea is to use the plugin “YITH WOOCOMMERCE BADGE MANAGEMENT” Thanks in advance for your support.
Thank you,
Junior
Hi,
First of all thanks for showing your interest in Porto WordPress.
Sorry to say that but we have not tested the “YITH WOOCOMMERCE BADGE MANAGEMENT” Premium plugin with the Theme so we are not able to suggest you on it, If you want you can use it on your site and you have to read the Plugin Documentation in order to set up it, and Porto WordPress by default provides the Functionality of setting up the Single Badge and Sale Label and (%) on products without any plugin help, you can check it on my test site here: http://hubdatasolutions.com/pearl/porto/shop1/product-category/electronics/
Thanks.
Hello, first of all, thank you for the return. We have already tested and evaluated the whole port theme, we just need to solve this question of how we should proceed for the badges of Yith Woocommerce Badges to appear on the store page and in all products of the site. We’ve done a lot of research and haven’t found a solution yet. Please ask them to help us resolve this issue, we must not waste the time we spend evaluating the topic and we know that there must be some way to make these badges appear. Porto Tma uses the Yith Woocommerce Badges Premium Plugin, this is already confirmed. Thank you very much.
In addition to the previous information, we were able to test the standard WordPress theme “Twenty Seventeen” and the “Yith Woocommerce badges premium” plugin worked perfectly, so of course we need a PORTO theme developer guidance and support to work properly. Thank you very much for your attention.
Hi,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Thanks.
I haven’t bought the Porto theme yet, first I need to know if it will meet my company’s needs, if it has the necessary resources. Can you answer my question by clarifying my doubt and guided how we should proceed? Please. Otherwise I will get another theme. Thank you very much.
Hi,
This plugin: https://wordpress.org/plugins/yith-woocommerce-badges-management/
is purely compatible with the Theme and you can easily set the badges to products for Shop/Category/Single Product and all the pages where you want to show your products.
Thanks.
HI i have some question Many other websites sale theme forest theme under GPL licence , What is it mean , we not understand , Is it legal
Hi,
First of all thanks for showing your interest in Porto WordPress.
Sorry to say that but Porto WordPress does not provides GPL License, Now your question is what is GPL License, Please read more and all about it here: https://en.wikipedia.org/wiki/GNU_General_Public_License
Thanks.
Hello Is that possible to show best-sellers on homepage and left column, and how is that possible ? Thanks a lot Best regards
Hi,
Yes, you can do it, First of all you have to go to Blocks and create a new block and use Porto Best Selling Products element or Woo Best Selling Products element on the page and set it as per your requirements: https://screenshot.net/dwr73id
then save changes and quick edit the particular block and copy the block slug name: https://screenshot.net/egmjyto
and then go to Appearance >> Widgets >> Home Sidebar and use Porto Block Widget under it and paste the copied block slug name and save it: https://screenshot.net/q78wksz
and check your site after removing the browser cache and also make sure that you have chooses the Home Page Layout as sidebar layout.
Hello, how to hide top header on mobile ? ty
hi some strings uses in edit page metaboxes in porto-functionality plugin not translated and show in english.how can solve this?
Hi,
Can you please provide me the screenshots which strings you are talking about?
Thanks.
Hi,
Can you please contact us via our support system with your site WP Admin Login details and FTP or CPanel Login details so we will check it for you.
Thanks.
Hi, Ticket sent.
Hi,
Your issue has been solved please check your site after removing the browser cache: https://screenshot.net/mgoqzs8
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 23/02/2019. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
How do I change the customer “Log in” and “Log out” text to “Logga in” and “Logga ut”?
Hi,
You have to change it by translating it into the Theme Language Translation files as showing in the below given screenshots:
1. https://screenshot.net/j9ogosp 2. https://screenshot.net/ozmdmsx
Hi, yes I have done that, it’s stil in english.
Forget it, it works now
Sound’s Good!.. 
Hi
I get this error and this makes my website unsecure. I tried already many plugins like https conctent etc but they didn’t work for me. I installed the demo default demo website with alternative mode. Help? Thanks!
(index):1 Mixed Content: The page at ‘https://entego.be/' was loaded over HTTPS, but requested an insecure image ‘http://entego.be/wp-content/themes/porto/images/concept.png'. This content should also be served over HTTPS. (index):1 Mixed Content: The page at ‘https://entego.be/' was loaded over HTTPS, but requested an insecure image ‘http://entego.be/wp-content/themes/porto/images/concept-icons.png'. This content should also be served over HTTPS. (index):1 Mixed Content: The page at ‘https://entego.be/' was loaded over HTTPS, but requested an insecure image ‘http://entego.be/wp-content/themes/porto/images/concept-icons.png'. This content should also be served over HTTPS. (index):1 Mixed Content: The page at ‘https://entego.be/' was loaded over HTTPS, but requested an insecure image ‘http://entego.be/wp-content/themes/porto/images/concept-item.png'. This content should also be served over HTTPS. (index):1 Mixed Content: The page at ‘https://entego.be/' was loaded over HTTPS, but requested an insecure image ‘http://entego.be/wp-content/themes/porto/images/concept-item.png'. This content should also be served over HTTPS. (index):1 Mixed Content: The page at ‘https://entego.be/' was loaded over HTTPS, but requested an insecure image ‘http://entego.be/wp-content/themes/porto/images/map.png'. This content should also be served over HTTPS.
Nevermind solved
great theme btw!
Sound’s Good!..
You are the best
...
Dear PT-Support,
can you please suggest developer team to add Viber ( 1 billion users ) share and follow us option in theme. On some markets it is more in use then WhatsApp.
Thank you in advance.
Hi,
You can contact our Customization team for paid Customization services: https://www.portotheme.com/wordpress/porto/documentation/support-customization/
Thanks.
hello
how can I manage sticky menu bar display time? or can I…
thank you
Hi,
Sorry to say that this is not possible with the help of Theme Options as there is no option in the theme for that so this is only possible with the help of customization and we only provide our dedicated support for the Theme Options related issues, not for customization this is beyond our limitations, Hope you can understand our limitations.
Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team or hire a developer.
hello again.
I m developer. If you can say which code block I should manage, I can do…
and
1) when I add class name here: https://prnt.sc/ox1ev8, this doesnt display on website.
2) can I manage floating menu item’s icon. I want to add some images or different… If I add some class I can do it but it doesnt display on website.
3) and can I manage here’s color: https://prnt.sc/ox1j0r..... with code or with admin panel…
thank you so much
I use these code for here: https://prnt.sc/ox1vav
/STICKY MENU LEFT/
.floating-menu .floating-menu-nav-main nav > ul > li:nth-child(1n+1){background: red !important;}
.floating-menu .floating-menu-nav-main nav > ul > li:nth-child(1n+2){background: yellow !important;}
.floating-menu .floating-menu-nav-main nav > ul > li:nth-child(1n+3){background: black !important;}
.floating-menu .floating-menu-nav-main nav > ul > li:nth-child(1n+4){background: violet !important;}
.floating-menu .floating-menu-nav-main nav > ul > li:nth-child(1n+5){background: springgreen !important;}
.floating-menu .floating-menu-nav-main nav > ul > li > a:after, .floating-menu .floating-menu-nav-main nav > ul > li > a {background-color: transparent !important;}
.floating-menu .floating-menu-nav-main nav > ul > li .Simple-Line-Icons-user:before {
content: url(“http://www.onlinedjstore.com/wp-content/uploads/2019/08/apple-icon-30×30.png”);
display: inline-block; width: 40px !important; height: 30px !important;
background-size: 100% 100%;
}
/STICKY MENU LEFT/
but there are a lot of code… maybe it can be easier
thank you again…..
Hello, i just want to add share buttons to my contact page. Is that possible?
Hi, I dont receive email from shipments from my website Thank you i need help
Hi,
Please read and follow the instructions written in the below given articles:
1. https://www.fixrunner.com/fix-email-notifications-woocommerce/
2. https://docs.woocommerce.com/document/email-faq/
3. https://wordpress.org/support/topic/woocommerce-emails-not-sending-5/
Dear,
I’m unnable to find where the short description under product title can be edited. (I have seen is posible in demo). Or I have to activate something.
Not in the description, I mean at the right side of image in the default layout product.
thanks, regards
Hi,
You can edit the short description by editing the particular product and scroll below you will find the Section of Product Short Description from where you can edit/change/remove it as per your requirements: https://screenshot.net/2zmq0s3
Dear, I have selected in Porto theme the layout “transparent images”, when the image is showed seems a bit low quality than the original.
Even selecting a 4500×4000 is showed with a bit low quality than the original.
https://www.candleart.es/es/tienda/velones-herboreos/velas-esotericas/vela-limpieza-negra/This is normal ?
thanks,
Hi,
Please read and follow the instructions written in the below given articles:
1. https://smartwave.freshdesk.com/support/solutions/articles/12000052416
2. https://smartwave.freshdesk.com/support/solutions/articles/12000052417
Main page is misconfigured when updating pluggin: Really Simple SSL. In the main languaje
I arrange entering in main page and saving again.
thanks regards,
Misconfigured I mean showing the page as panoramic and text and images misconfigured
Hi,
Just checked your site now and it is working perfectly fine at my end, Please see this screenshot: https://screenshot.net/yx34ytr
It must be the cache issue at your end nothing else.
thanks a lot, then better to delete the cache regularly ?
Hi,
Yes, It’s better to delete the cache regularly, It will help you.
Thanks.
Hi i am using the latest version of porto theme.. but all recommended plugin are not installed…but why they show ajax error..please help me 
Hi,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Thanks.
okay thank you…
Most Welcome!.. 
Another issue and I’m very grateful for your support. When I apply the price filter and the page freezes and just the spinner spins forever.
Hi,
Can you please contact us via our support system with your site WP Admin Login details so we will check it for you on your site, and please take the complete backup of your site as well and provide us the permission to debug your site which includes deactivating all the third party plugins and on site Customization as well.