Discussion on Porto | Multipurpose & WooCommerce Theme

Discussion on Porto | Multipurpose & WooCommerce Theme

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Hey. I went to update my site today to the new theme and got the following message. “An error occurred while updating Porto: Your ip address is blocked as spam!!!” What do I need to do to fix this?

Hi,

Can you please contact us via our support system with your site WP Admin Login details and the purchase code PDF file so we will check and solve the issue for you.

Thanks.


hello

I installed new porto version and updated wordpress to the last vesion. but it’s show me this error when i try to display home page

: the site is experiencing technical difficulties

How can i solved it?

Fatal error: Uncaught Error: Call to undefined function vc_manager() in /var/www/wp-content/themes/porto/inc/functions/class-dynamic-style.php:170 Stack trace: #0 /var/www/wp-includes/class-wp-hook.php(286): Porto_Dynamic_Style->init_vc_custom_styles(’’) #1 /var/www/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #2 /var/www/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #3 /var/www/wp-includes/script-loader.php(2537): do_action(‘wp_enqueue_scri…’) #4 /var/www/wp-includes/class-wp-hook.php(286): wp_enqueue_scripts(’’) #5 /var/www/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #6 /var/www/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #7 /var/www/wp-includes/general-template.php(2745): do_action(‘wp_head’) #8 /var/www/wp-content/themes/porto/head.php(37): wp_head() #9 /var/www/wp-includes/template.php(724): require(’/var/www/wp-con…’) #10 /var/www/wp-includes/template.php(671): load_template(’/var/www/wp-con…’, false) #11 /var/www/wp-includes/general-te in /var/www/wp-content/themes/porto/inc/functions/class-dynamic-style.php on line 170 The site is experiencing technical difficulties.

Please note that i can access dashboard and when i change porto theme by another, all look fine. But when i active porto theme, it display the error above

Hi,

Can you please also make sure that you have update the Theme required/recommended plugins as well, If not then please update those and deactivate all the third party plugins and check your site after removing the server, site and browser cache, I am sure your issue will solve and if yes then please contact us via our support system with your site WP Admin and CPanel Login details so we will check it for you.

Thanks.

how can i update theme when update mail notification comes

Hi,

Please go to Appearance >> Themes and update the Theme from there and then go to Appearance >> Install Plugins and update all the plugins from there one by one.

OR

Please read and follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/12000052422
and then go to Porto >> Theme License and deactivate the Theme from there and then again activate the Theme with the same purchase code and then go to Appearance >> Install Plugins and update all the plugins from there one by one.

Thanks.


Hello, how can i hide unavailable sizes in a product page ?

Hi,

Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.

Thanks.

Hi, I wanted to know if your Porto theme is compatible with Woocommerce “Product Vendors” (https://woocommerce.com/products/product-vendors/) thanks and regards.

Hi,

First of all thanks for showing your interest in Porto WordPress.

Sorry to say that but we have not tested the extension with the Theme, so we are unable to suggest you in it. Below given in the list of compatible plugins with the Theme so you can use any one from them as per your requirements with the Theme.

Compatible with Major multi-vendor plugins like Dokan, WC Vendors and Yith WooCommerce Multi-Vendor plugins

Thanks.

Hello everyone, I have a problem with this topic and Gravity Forms, I want to create a page where there is a product page, the problem I have is that it does not show me the form made with Gravity forms, but this one does work when I leave to the product page in question, the error is when I enter the product page on any page.

Example: https://oedimdecor.com/49253-2/
Product page: https://oedimdecor.com/producto/letras-de-corcho-para-bodas/

Besides, unconfigure the page.

What could be the mistake?

Thank you.

Hi,

It is the WooCommerce default element and is coming from WooCommerce plugin, you have to Customize the class-wc-shortcodes.php file under wp-content/plugins/woocommerce/includes/ as per your requirements.

Please read this doc as well: https://github.com/woocommerce/woocommerce/blob/master/includes/class-wc-shortcodes.php

Thanks.


Good morning, but if the problem occurs only with this theme, with the same version of Woocommerce and a different theme, the product page works well for me, in this case, wouldn’t it be necessary to modify any file of this particular theme?

Thanks and regards

Hi,

You have asked me where it that was coming, I updated you with the file and path, For knowing more about Customization, Please contact our Customization team.

Thanks for your understanding.

Hi,

Please read and follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/12000057053

Thanks.


Hello,

Along with greeting and commenting that it is an excellent topic;

I need to know how to width the height of the home slider (demo 3 shop)

Test link: https://www.rank.cl/farma/

Stay tuned to your comments,

Regards, attentively Aaron Alvarez.

Hi,

Your providing URL/Link is not working at my end, Please can you contact us via our support system with your site WP Admin Login details and with screenshot of the issue so our experts will check and provide you the complete and exact solution for it.

Thanks.


Hi there,

I have some pre-purchase questions:

I want make my site as like – https://prnt.sc/oxdzfu is it possible?

Thank you for answering my questions!

Regards,

IntexPVT.

Hi,

First of all thanks for showing your interest in Porto WordPress.

Yes, you can create your site similar to your providing screenshots using Porto WordPress Theme, Please check our all Live Demo’s here: https://www.portotheme.com/wordpress/porto_landing/

Thanks.


Thank you for answering.

Regards,

IntexPVT.

Most Welcome!.. :)

Hi.. can I install my custom plugin in this theme..

Hi,

First of all thanks for showing your interest in Porto WordPress.

Yes, you can Install all the plugins which works with default WordPress Themes.

Thanks.

I need to deregister a license from a domain that I haven’t access, but I have the license.

Hi,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Thanks.


Hello, we are interested in acquiring the theme Porto, we have done several evaluations, but we have a very important question that we are not able to clarify. How should we proceed to include badges on all products, home page, store, categories, unique. The idea is to use the plugin “YITH WOOCOMMERCE BADGE MANAGEMENT” Thanks in advance for your support.

Thank you,

Junior

Hi,

Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.

Thanks.

I haven’t bought the Porto theme yet, first I need to know if it will meet my company’s needs, if it has the necessary resources. Can you answer my question by clarifying my doubt and guided how we should proceed? Please. Otherwise I will get another theme. Thank you very much.

Hi,

This plugin: https://wordpress.org/plugins/yith-woocommerce-badges-management/
is purely compatible with the Theme and you can easily set the badges to products for Shop/Category/Single Product and all the pages where you want to show your products.

Thanks.

HI i have some question Many other websites sale theme forest theme under GPL licence , What is it mean , we not understand , Is it legal

Hi,

First of all thanks for showing your interest in Porto WordPress.

Sorry to say that but Porto WordPress does not provides GPL License, Now your question is what is GPL License, Please read more and all about it here: https://en.wikipedia.org/wiki/GNU_General_Public_License

Thanks.

Hello Is that possible to show best-sellers on homepage and left column, and how is that possible ? Thanks a lot Best regards

Hi,

Yes, you can do it, First of all you have to go to Blocks and create a new block and use Porto Best Selling Products element or Woo Best Selling Products element on the page and set it as per your requirements: https://screenshot.net/dwr73id
then save changes and quick edit the particular block and copy the block slug name: https://screenshot.net/egmjyto
and then go to Appearance >> Widgets >> Home Sidebar and use Porto Block Widget under it and paste the copied block slug name and save it: https://screenshot.net/q78wksz
and check your site after removing the browser cache and also make sure that you have chooses the Home Page Layout as sidebar layout.

Thanks.


Hello, how to hide top header on mobile ? ty

Hi,

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.


@media (max-width: 767px){
#header:not(.header-builder) .header-top {
    display: none !important;
}
}


Thanks.


hi some strings uses in edit page metaboxes in porto-functionality plugin not translated and show in english.how can solve this?

Hi,

Can you please contact us via our support system with your site WP Admin Login details and FTP or CPanel Login details so we will check it for you.

Thanks.

Hi, Ticket sent.

Hi,

Your issue has been solved please check your site after removing the browser cache: https://screenshot.net/mgoqzs8

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 23/02/2019. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

How do I change the customer “Log in” and “Log out” text to “Logga in” and “Logga ut”?

Hi, yes I have done that, it’s stil in english.

Forget it, it works now

Sound’s Good!.. :)

Hi

I get this error and this makes my website unsecure. I tried already many plugins like https conctent etc but they didn’t work for me. I installed the demo default demo website with alternative mode. Help? Thanks!

(index):1 Mixed Content: The page at ‘https://entego.be/' was loaded over HTTPS, but requested an insecure image ‘http://entego.be/wp-content/themes/porto/images/concept.png'. This content should also be served over HTTPS. (index):1 Mixed Content: The page at ‘https://entego.be/' was loaded over HTTPS, but requested an insecure image ‘http://entego.be/wp-content/themes/porto/images/concept-icons.png'. This content should also be served over HTTPS. (index):1 Mixed Content: The page at ‘https://entego.be/' was loaded over HTTPS, but requested an insecure image ‘http://entego.be/wp-content/themes/porto/images/concept-icons.png'. This content should also be served over HTTPS. (index):1 Mixed Content: The page at ‘https://entego.be/' was loaded over HTTPS, but requested an insecure image ‘http://entego.be/wp-content/themes/porto/images/concept-item.png'. This content should also be served over HTTPS. (index):1 Mixed Content: The page at ‘https://entego.be/' was loaded over HTTPS, but requested an insecure image ‘http://entego.be/wp-content/themes/porto/images/concept-item.png'. This content should also be served over HTTPS. (index):1 Mixed Content: The page at ‘https://entego.be/' was loaded over HTTPS, but requested an insecure image ‘http://entego.be/wp-content/themes/porto/images/map.png'. This content should also be served over HTTPS.

Nevermind solved :) great theme btw!

Sound’s Good!..
You are the best :)...

Dear PT-Support,

can you please suggest developer team to add Viber ( 1 billion users ) share and follow us option in theme. On some markets it is more in use then WhatsApp.

Thank you in advance.

Hi,

You can contact our Customization team for paid Customization services: https://www.portotheme.com/wordpress/porto/documentation/support-customization/

Thanks.

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