26721 comments found.
According to the release notes the latest update made some changes to Qode News. On my site it overrides the Archive and Category Layout. How do I fix this? I prefer the simple Blog Large Image layout and Qode News is not allowing me to have this
Hello,
May we ask you to send us page where you want to change layout so we could check this closer? Thanks
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www.KaviarMag.com/category/music is an example. I am looking to have my category layout the same as in the demo 92.
Hi again,
Thanks for sharing your website link. Actually, if you are using news plugin then all posts/news archive pages will have the same layout. And how this is working was not changed in latest several updates. So, maybe you’ve updated from some really old version to this newest which is why you’ve noticed difference, but this is default behavior.
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That means the demo you currently have for Music Magazine doesn’t properly display your themes functionality. What version do I have to go back to in order to match the demo you are currently displaying (new demo 92)? Also how do I roll back versions?
Hello,
Feel free to reach us here support@qodeinteractive.com and we will try to assist you.
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Hi, I love your theme, I got it since a long time but know I have an issue with portfolio gallery. Some of my images are stick together : https://www.juliecostet.com/portfolio/laos-buddhist-celebrations-traditions/
Hi,
Glad to hear you like Bridge. We have just checked your website and everything looks ok on this page. Here is how it looks https://www.screencast.com/t/FZOBAy4NLqH May we ask you to send us some screenshot so we could see how it looks on your side. Also, it will be helpful to tell us on which browser and resolution are you checking. ThanksDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello. I have a site in Bridge theme. How to disable this page?
https://explorussia.com/destinations/ https://explorussia.com/portfolio_page/Hello,
These two pages are archive pages, and cannot be deleted if you are using destinations or portfolio. As we could see, you are using Destinations, and in that case, we could recommend to add rule from server side to redirect these two pages on homepage, and on that way, these two pages won’t be accessible.
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Hello, I’m having a problem with my website www.getset.be When I surf to my website and I want to go to another page, it doesn’t work anymore.
Hello, I have found the problem. There was a problem with the animation when it is loading a new page.
Hello,
It could be some of third party plugins you are using is in conflict with our ajax script for page transitions. So, just try to disable page animations like you did, and if you need further investigation, open a ticket at https://qode.ticksy.com/ and include your website URL with wp-admin access and our agent will check this closer.
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Hello, How I can add counter under posts to see number of viewers on every post Thanks
Hello,
There is no option to counter posts’ visit, but you are able to use some plugin for this purpose.
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Hi, Just installed the theme and imported the Pottery demo as I had seen there was a possibility to set up a “classes” page. However I couldn’t find any such template and I don’t want to use the “products” to feature my art classes. Could you please advise which demo is the best to feature art classes, with a calendar and dates and prices but without a cart. Thanks
Hello,
Please, for any question like this one, open a ticket at https://qode.ticksy.com and include your website URL With wp-admin access and our agent will gladly investigate and assist you there with anything that could be done within our theme.
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Hi, where do you find the Bridge Core Plugin? My website Qode settings have also disappeared and the site is not working properly.
Thank you.
Hello,
After major update 18+ we added Bridge Core plugin that is mandatory. Just note that right procedure for doing update of Bridge is to: – first update our theme, here are instructions http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/ – then to install/activate our new Bridge Core plugin and after you could update other of our plugins. Also, make sure to have parent theme activated while doing this update. Then if you have child theme and made some modification in functions.php code of your child theme, just check if you are using any method with “qode” prefix and replace it with “bridge_qode” After this, you are able to activate child theme, too. Everything should be working well. Please, let us know how it goes.
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hi, a try to install demo data from template 240 (travel exotic) but i can not import. please help
Hello,
We could suggest to check this article https://qode.ticksy.com/article/9420 and if you need any further help, open a ticket at https://qode.ticksy.com/ and include your website URL with wp-admin access and our agent will try to do demo import on your behalf.
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Hello,
I left you a ticket yesterday and updated it minutes ago.
Can you please answer.
Thank you
Hello,
Your ticket is located and assigned to our agent who is working on it and will reply to you asap.
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Hi,
Recently, I have bought Bridge Theme and I have installed with the 18th August update. But I have a problem with Layer Slider Plugin because I cannot update the last version. I have looked for the file in Bridge, but it is not the last version of Layer Slider in Bridges update.
Can you help me? Thanks.
Hi,
Yes, just reach our support team at https://qode.ticksy.com/ and they will provide you with latest LayerSlider version.
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Hi, autoplay does not work on the mobile version of the Interactive Icon Showcase Widget
How can we solve it?
Hi,
Could you, please, send us link of this on your website so we could check this closer. Thanks
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Hello,
I would like to translate “zoom” and “view” that are on the buttons in the portfolio. I tried it with loco but i can’t find the right words to translate. Do i need to edit it in a file? And which file do i need to edit?
thanks
Hello,
Mentioned labels are registered theme labels and you can translate those with poedit software, so you need to create translation file for your language and to translate theme labels. Use poedit software https://poedit.net/, load translation file from theme folder / languages, translate it, and name it according to WP Codex https://make.wordpress.org/polyglots/teams/
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Hello there,
After updating to latest version 18.2 i noticed that the inner pages have changed the .title_outer animate_title_area and added 1436px height on element style.
I have added some css code to override it but i would like to know the reason why this happened.
Hello,
No, that part has not been changed. Could you, please, send us some link so we could check this closer? Thanks
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Yes website is https://www.Dr1nkw0Rk$.gr
Could you, please, recheck this link? It looks like something is wrong.
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I dont want to get indexed guys thats all. Replace 1 with i, 0 with o and $ with s.
Hi again,
All you should do is to set desired height in that page Title height field or inside Qode Options > TItle
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I figured that out, what i am asking is why the height after the update was set to 1436px. Didn’t have to set title height before.
Hello,
That part was not changed int theme update. It is actually dynamically calculated using Header height area and some other params, since header is transparent.
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Ok so why after update it was calculated. I am using theme for more that a year and never changed the title height through theme settings.
Actually this part was not change at all in last year. We are not sure why that happened on your installation. Maybe you’ve changed some other stuff, that are related to this, such as header/menu area. If you need further help, please, reach us here https://qode.ticksy.com and include your wp-admin access so our support team could check this closer.
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Hi, my support is expired and first to renew i need to understand if it’s possible have filter like this page https://www.olivari.it/maniglie/
I search on your demo websites but nothing. It’s a custom development or it’s available in your theme ?
thank you regards
Hello there,
No, unfortunately, filter like this one is not part of our theme. Maybe you could try with custom coding like there or with some plugin for this purpose.
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Hi,
We have just checked your website and we are able to click on tabs on this page and also inside PopUp menu Please, check this video we have just made: https://www.screencast.com/t/jvgicxY9J Is this resolved already?
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Hi, no the problem still there, the tab only can click when u at the area pop up menu not covered. pls use inspect element to see. it still covered everything.
please check the link for the video, its can not click. also my other page like contact page, the form cant be fill.
Hello,
Thanks for explanation. Try just to add this part of code in Custom Css:
.popup_menu_holder_outer{
z-index:100;
}
.popup_menu_opened .popup_menu_holder_outer{
z-index: 105;
}Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
ok thank you!
You are welcome.
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sorry, problem again. I noticed in mobile the navigation part can not slider down.
means if i have a long menu item, can not click
Hello,
Please, provide us with screenshot so we could check closer exact part. Thanks
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Hello,
Yes, we could see now. Thanks for sharing. It looks like you’ll need to edit this part, since here is added some custom widget area. So, you could try to make just front part scrollable once pop-up menu is opened. Since you’ve made a lot of modifications we are not able to help you here, but you could try to reach our support team at ttp://qode.ticksy.com and include your website URL with wp-admin access and they will check this closer and try to provide you assistance.
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I don’t know why but my css changes for the header area have all disappeared??
Hi,
We need to ask you to explain this further more? Which changes exactly? Did you change the code? Or are you referring to custom css? Or our Qode Options? Please, provide to us also your website link so we could check it closer. Thanks
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Hello,
I updated the theme and can not connect to twitter anymore. When I click on the “reconnect” button the whole pages moves up.
Hello,
If you want to reset twitter widget you need to try with reconnecting to twitter account: you can just login to your database via hosting interface, locate database you’re using (name can be found in your wp installation file under wp-confing.php file). Then, locate wp_options table and make sure to show all records within. Use search within browser and find records containing twitter keyword. You should find three records, delete them and your twitter widget will be reverted to default state
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Unable to customise the theme. Clicking on customise is throwing a fatal error
Fatal error: Class ‘WP_Customize_Filter_Setting’ not found in /home2/elevavay/public_html/hyderabadtilecompany.com/wp-includes/class-wp-customize-manager.php on line 4980 The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.
How can I resolve this issue?
Hello,
We managed to find two tickets from you on our support forum and our agent just answered you. Please, check whole response there.
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Hello Quode. Qode Options not saving after theme update. I have checked permissions, disabled 3rd party plugins, and still Qode Options wont save? Any clue, anyone?
Hello,
Please, just note that right procedure for doing update of Bridge is to: – first update our theme, here are instructions http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/ – then to install/activate our new Bridge Core plugin and after you could update other of our plugins. Also, make sure to have parent theme activated while doing this update. Then if you have child theme and made some modification in functions.php code of your child theme, just check if you are using any method with “qode” prefix and replace it with “bridge_qode” After this, you are able to activate child theme, too. And also just go to Qode Options and hit save. Everything should be working well. Please, let us know how it goes.
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In the page content, I have a button that needs to trigger the header Side Area. Can you please provide the css?
Hello,
Please, note that it cannot be done using css, you’ll need to add jQuery code for that. Our support team could try to assist you, just open a ticket at http://qode.ticksy.com and include your website URL with wp-admin access.
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