Hi,

First of all thanks for showing your interest in Porto WordPress.

1. Yes you can sell your products in multiple Currencies with the Theme using WOOCS plugin: https://wordpress.org/plugins/woocommerce-currency-switcher/

2. For that, you have to use any third party plugin as Porto WordPress works with the default functionality of the WooCommerce and WooCommerce does not have this functionality by default so you have to use any third-party plugin for it.

3. No, If you set a banner on the site then all the Customers will see those banners not only specific Reagan customers.

Thanks.

Hi,

The Banner is not disturbed, but the CSS added at very bottom of the Home Page is responsible for the responsiveness of the Banner as the Banner will shrink itself as the sidebar of the banner shrinks, right, and in your case you have a large sidebar which also shrinks your Banner largely as well, So you can simply remove the Custom CSS and the normal banner with normal image sizes works for you without any issue and regarding Text on Banner Size, You have to set it using Custom CSS easily, Hope this makes sense and understandable.

Thanks.

Moreover can you please check proto banner is disturb on my site www.izmashop.com when i remove custom proto css in bottom of home page edit portion. The banner get fixed. Can you please provide me the correct css?

Hi,

1. Sorry to say that but this is not possible using Theme Options, there is no option in the Theme for creating a separate home page for the small screen, This is only possible with the help of Customization.

2. The Banner is not disturbed, but the CSS added at very bottom of the Home Page is responsible for the responsiveness of the Banner as the Banner will shrink itself as the sidebar of the banner shrinks, right, and in your case you have a large sidebar which also shrinks your Banner largely as well, So you can simply remove the Custom CSS and the normal banner with normal image sizes works for you without any issue. Hope this makes sense and understandable.

Thanks.

Hi,

Please read and follow the instructions written in below given articles:

1. https://smartwave.freshdesk.com/support/solutions/articles/12000056892--18-home-page-slider-configuration-slider-images-and-text-changing-slider-button-url-link-changing
2. https://smartwave.freshdesk.com/support/solutions/articles/12000057396--24-how-to-configure-porto-inter-active-banner-home-page-slider

Thanks.

Hi,

You have to set your site “Body Wrapper”, “Page Layout”, “Header Wrapper”, “Banner Wrapper”, “Breadcrumbs Wrapper”, “Page Content Wrapper” and “Footer Wrapper” as “wide”, from Appearance >> Theme Options >> General as showing in this screenshot: https://screenshot.net/69ypebp

Thanks.

Thank you, that did work. The next question I have is how to get the products I have displayed on a page to auto-grid. For instance, currently I have it set to 6 columns, but as the page gets larger, the images in the 6 columns just get larger as well. What I’d like to do is keep the images a certain size, and as the browser increases in size, there are additional (or fewer) columns, auto-adjusting the number of columns. Is this possible?

Hi,

No, Sorry to say that but this is not possible using Theme Options, This requires Customization, Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team or hire a developer.

And if you have any issue remaining then please generate a fresh new ticket via our support system so our experts will help you.

Thanks.

Hi,

Sorry to say that but you can not use the premium templates of the Slider, as this is Envato policy you may wish to confirm from them as well, If you want to use the premium templates then you have to separately purchase the premium plugin.

Thanks.

Hi,

Can you please once check your site after deactivating all the third-party plugins and deactivating and removing the server, site and browser cache, Hope your issue will solve and if not then, please contact us via our support system with your site WP-Admin Login details so we will check it for you.

Thanks.

Hi,

1. You can use Porto Product Category Element: https://screenshot.net/1ejz3ak
OR Porto Product Categories Element: https://screenshot.net/nzkw8cl
on any page of your site and set it as per your requirements.

2. You can simply create the Logo Slider using Porto Carousel Element and Single Image Elements under it multiple times as per your requirements as showing in this screenshot: https://screenshot.net/yz1yral

3. Please add/insert a row and under the row, setting >> Porto Option set “Is Section” as “Yes Please” showing in this screenshot: https://screenshot.net/89dl5cd
and also set the background color for a row from row setting >> design option as showing in this screenshot: https://screenshot.net/q02y9u1
and add/insert/set any element under the row, it will work for you as working for me: https://screenshot.net/37o5dfd

4. Please go to Appearance >> Menu >> Click the Screen Options button on the top right corner of the screen >> Select the Product Categories Option >> Then you will see the Product Categories Menus in the below list to add them to the Menu. http://prntscr.com/fhhvws

And regarding Theme Configuration, Please read our FAQ’s here: https://smartwave.freshdesk.com/support/solutions/folders/5000171807

And Please saw videos here: https://www.youtube.com/channel/UCxpC6FotEXtn49agAdMEJhw?view_as=subscriber

And you can always contact us via our support system for any kind of Query we are always here to help you .

Thanks.

Good Morning, Appreciate your support,

The below you provided link we haven seen before it self. Those videos will not meet porto theme features stands. videos is not covering all the content and feature of porto theme.

Thanks

Hi,

Obviously, these are some of the major parts videos and we are working on some more videos as well, You can suggest the topics of the Videos and Articles as well, we will more then happy to create the suggest one .

Thanks.

I upgraded the new version and now it shows, all right! Congratulations for the great work.

Sound’s Good!..
Thanks for the appreciation
We are thrilled to know you are enjoying your time with Porto! Those are incredibly kind words.

Thanks.

Hi I have fixed this now. But i have delted wish list plugin and the heart still shows, can i remove this?

Hi,

It seems to be the cache issue nothing else, Please once check your site after removing the server, site and browser cache, Hope your issue will solve and if not then please contact us via our support system with your site WP Admin Login details so we will check and solve the issue for you.

Thanks.

Hi,

You can easily create the Child Theme by going into Porto >> Setup Wizard >> Child Theme and Click on the Button Create and Use Child Theme your child Theme will be created please see this screenshot for the better understanding: http://prntscr.com/jrlqho

Thanks.

tks, coming soon I am going buy this theme,

Hi,

Will always welcome and and look forward to work together!!

Thanks.

found it.

Sound’s Great!..
You are the best..

Thanks.

Hi,

Thanks for sharing the suggestion/feature request with us, I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.

You can check our all Live Pre-Built Demo’s here: https://www.portotheme.com/wordpress/porto_landing/

Thanks for your understanding.

Hi,

This is the default functionality of the WooCommerce new version as it does not provide the option to set height for the product image. it automatically resizes the image based on its width you set.

You can read the official WooCommerce Documentation as well: https://woocommerce.wordpress.com/2017/12/11/wc-3-3-image-size-improvements/

If it still now work for you then you have to set it using Custom CSS or Custom Code.

Thanks.

And…the STICKY HEADER LOGO no longer sizes properly when the page is scrolled. Looks fine when you’re logged in to the dashboard, but when you are logged out and scroll down the page, the header logo is too tiny to see. I tell you…these updates really tarnish what could be a great template. Always something we have to fix after an update….we’re about ready to toss this thing.

Hi,

I have just tested the sticky add to cart and the sticky logo at my end on my test site with the latest Theme and Plugins update and it is working fine on my test site, You can check it on my test site as well: http://hubdatasolutions.com/pearl/porto/shop1/product/porto-evolution-headset/
So, Please once check your site after deactivating the cache and third party plugins and check your site after removing the browser cache, Hope you will not find the issue and if yes then please contact us via our support system with your site WP Admin Login details so we will check and solve the issue for you.

Thanks.

Hi,

Please make sure that you are using the latest version of the Theme and Plugins, If not then please update it first and check your site after removing the browser cache, OR please once also check after deactivating all the third party plugins as well, Hope your issue will solve.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 14/03/2019. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Please go to Appearance >> Theme Options >> Menu and change it from there as per your requirements as showing in this screenshot: https://screenshot.net/263vnam

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

I am sorry but we have not tested the Porto WordPress with some of your listed plugins so we are unable to suggest you on that, If you want you can try those with the Theme, and you will find all the third party plugins compatible list confirmed from our end here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399

Thanks for your understanding.

Hi,

Please go to Appearance >> Theme Options >> WooCommerce and set the HOT Label from there as per your requirements as showing in this screenshot: https://screenshot.net/83zvdiz

Thanks.

Hi,

You can use any one of the below-given language plugins on your site and translate your site backend or frontend as per your requirements by following the documentation of the plugins.

Compatible with WPML plugin
Compatible with Polylang plugin
Compatible with qTranslate X plugin

Thanks.