23249 comments found.
i have buy porto theme but no have other templates design in porto theme folder kindly send complete folder link contains all templates design
Hi,
You have to Import any Demo as per your requirements on your site, Please watch and follow the instructions showing in this video: https://www.portotheme.com/wordpress/porto/documentation/installation-video/
Best Regards.
This is really slow template… I install the demo page and its really slow!! Google page speed under 5…
Hi,
Just checked your site on GTMatrix and here is the result: https://gtmetrix.com/reports/tiszafood.hu/ZyYFncro
Please see this screenshot: https://screenshot.net/2ee6ysq
, This is clearly showing in the below-given screenshot that the Speed of the site is slow because the Server.
Porto Comes with default Speed Optimization Wizard Option, you will find under Porto >> Speed Optimization Wizard, So you have to use it and Minify the JS and CSS from there as well and use any third-party plugin for Compressing and Optimizing your site Images and also use server cache as well.
Basically the Speed of the site is something which can be achieved using Customization, So I only able to suggest you the tested solution, Please read and follow the instructions written in this article: https://smartwave.freshdesk.com/en/support/solutions/articles/12000052420--10-porto-site-speed Otherwise, If you want our paid Customization services, you can contact our Customization team as well.
Best Regards.
Is your theme compatible with storefront which I’m currently using? wondering after switching to your theme, how much of work I need to put in for the transition?
Is your theme fully compatible with stripe-wc, paypal-wc subscription plugins?
I saw a comment here about your theme not compatible with stripe-apple pay. Is it still not compatible?
Hi,
First of all thanks for showing your interest in Porto WordPress.
We have not tested Porto WordPress Theme like this, If you want you can try this.
As per I know, there must be some design and CSS changes will occur but the functionality will not disturb. You can take the complete backup of your site before doing this for security purpose, If in case any issue will occur, then you will have the backup of your site.
Porto WordPress Theme is fully compatible with WooCommerce plugin, and stripe and PayPal are WooCommerce extensions so surely it will work with those extensions as well.
A lot of our customers are using Stripe Apple pay plugin with Porto WordPress Theme on their sites without an issue but some times if you require more which is not related to Theme and related to plugin then is requires Customization.
Best Regards.
hi Theme is incompatible with DW Question & Answer Pro – WordPress Plugin plug-in, background error reporting
Warning: Illegal string offset’domain’in/www/XXXXXX/wp-include/l10n.php on line 578
Warning: Illegal string offset’context’in / www/XXXXXX/wp-include/l10n.php on line 582
Warning: Illegal string offset’singular’in / www/XXXXXX/wp-include/l10n.php on line 585
Warning: Illegal string offset’plural’in/www/XXXXXXn/wp-include/l10n.php on line 585
Hi,
Those are not the Theme warnings but those warnings are coming from core WP files, Please read the below given threads and contact your hosting provider.
1. https://github.com/WordPress/gutenberg/issues/12670
2. https://core.trac.wordpress.org/ticket/45256
3. https://core.trac.wordpress.org/ticket/46387#ticket
4. https://developer.wordpress.org/reference/files/wp-includes/l10n.php/And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 19/02/2019. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hello,i have installed wedding demo.Can you please tell me from where can i change the heart symbol in the menu of one page scroll?
Hi,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Thanks.
I remark there is an issue with new demo shop 26 with firefox, when i add icon in menu.
- In Chrome browser, icon in menu displayed well http://prntscr.com/p5uztm
- Firefox, there is issue, i have this: http://prntscr.com/p5v0ol
- MICROSOFT EDGE, there is issue, i have this: http://prntscr.com/p5v17z
NB: Note it is the same page, but change with diffrent browser
Hi,
Just tested our Live Demo Shop 26 on all of these browsers and do not finds this issue as showing in the below given screenshots, It must be the cache issue at your end nothing else or please make sure that you are testing it on the very latest version of the browsers.
1. Chrome: https://screenshot.net/22dx7u8
2. Firefox: https://screenshot.net/226evue
3. Edge: https://screenshot.net/2pv96txAnd also could you please purchase support extension to get further support? Your 6 months of support period is expired from 11/06/2016. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
.porto-sicon-box { padding: 30px; background: #fff; }
.porto-sicon-box i:before { margin-left: 0; margin-right: 0; }
.porto-sicon-box .align-icon { text-align: left !important; }
.porto-sicon-box.top-icon, .top-icon .porto-sicon-header, .top-icon .porto-sicon-description { text-align: left; }
@media (min-width: 1200px) {
.porto-sicon-box { padding-left: 40px; padding-right: 40px; }
}
.testimonial .testimonial-author .testimonial-author-thumbnail { margin-right: 15px; }
.testimonial .testimonial-author { text-transform: uppercase; }
.testimonial .testimonial-author img { border-radius: 28px; }
.testimonial .testimonial-arrow-down { display: none; }
.testimonial blockquote { padding-left: 105px; background: none; }
.testimonial blockquote:before { left: 66px; color: #ff6840; font-family: Playfair Display; font-size: 50px; font-weight: 900; }
.testimonial blockquote:after { display: none; }
.testimonial blockquote,
.testimonial blockquote p { font-family: inherit; font-style: normal; font-size: 14px; line-height: 24px; }
.rtl .porto-sicon-box .align-icon { text-align: right !important; }
.rtl .porto-sicon-box.top-icon, .rtl .top-icon .porto-sicon-header,
.rtl .top-icon .porto-sicon-description { text-align: right; }
.rtl .testimonial blockquote { padding-left: 50px; padding-right: 105px; }
.rtl .testimonial blockquote:before { left: auto; right: 66px; }
More than that, there is another issue. In mobile phone, If click to MOBILE MENU ICON, there is Buy Porto link http://prntscr.com/p6jupu
I do search in all settings, not find where to remove it from my sites. We must have right to remove that from our site, or is it a rule to include, and promote?
As i told above, this is the new design you add, new demo shop 26. I go to header builder (http://prntscr.com/p6jw1x), but no place there to remove. In menu, there is no Mobile menu there. In theme settings, the same.
For now, i can not remove my support, as i do not have money. and this seems to be a bug, not normal, as all your updates, there is always option, but this, maybe you just forget, or it is me, who leave, or miss something
Hi,
You can remove the Buy Porto from Appearance >> Theme Options >> Menu as per your requirements: https://screenshot.net/knqpnu8
There is no issue is the Theme, I have tested it at my end on my test site and all working fine, the issue is only on your site and we have to debug your site for finding and solving the issue on your site, and for that you have to contact us via our support system with your site WP-Admin Login details but after extending your support extension because your 6 months of support period is expired from 11/06/2016. According to Envato support policy, renewing support is required for further support.
Thanks for your understanding.
Hi,
That has been made using shortcode, You will find the shortcode under Appearance >> Theme Options >> General >> HTML Block as showing in this screenshot: https://screenshot.net/2gxk9u2
, You can use any element shortcode there it will work for you.
Best Regards.
thank you for your answer BUT this i s not the complete answer because there is jquery part i have to add it to active the X button !!
Hi,
Obviously, X button need JQuery to run/work and that has been added into Appearance >> Theme Options >> Skin >> JavaScript Code. you can change it from there as per your requirements.
Best Regards.
Hi there
I want to make a website to sell zippers. This item has a large selection of colors and to make it easier to select I need a theme with the function found on the following picture and website link:
Pic: https://i.imgur.com/vqGpQI3.jpg
Link: https://www.armarinhosaojose.com.br/ziper-invisivel-30cm--c_10-unidades.35393.html
From the picture you can see the consumer is able to select multiple items with each having different quantities and add all to the cart at once
This works well on mobile too, take a look on your phone.
Is it possible to do something like that on your theme?
Hi,
First of all thanks for showing your interest in Porto WordPress.
Sorry to say that but this is not possible to add all to the cart at once, you have to use any third party plugin for it.
Using Porto WordPress you can create multiple variations of the product with different images for each variation as showing in this video: https://jmp.sh/Fd7K6ti
Thanks.
Do you know what plugin will make that possible?
Hi,
Sorry to say that but we have not tested any plugin for it with the Theme yet so we are unable to suggest you on it, If you want you can try Porto WordPress with any plugin as per your requirements.
Thanks.
How can we order team members into some form of hierarchy?
Hi,
The possible option for rearranging the order of the Member Custom Post Type are ASC/DESC under Appearance >> Theme Options >> Member >> Member Archives or You can try with this plugin: https://wordpress.org/plugins/simple-custom-post-order/ , please read and follow the instructions written in the plugin doc.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 19/06/2018. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Is there anyway to order events? I have some events with dates, but, I would like them in order of oldest to newest, i.e 25th sept before 29th sept. Also, it doesnt matter if i select grid or list it seems to be grid display on the front end, thanks
Hi,
Sorry to say that but there is no option in the Theme for changing the order of the Events, You can try with this plugin: https://wordpress.org/plugins/simple-custom-post-order/
, please read and follow the instructions written in the plugin doc.
And Grid/List view is working fine at my end on my test site.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 19/06/2018. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
I cannot change the color from the slider revolution on Home Corporate 11.
http://rabotavogermanija.de/wp-content/uploads/2019/09/1homepage.png
I want to add these colors: #aeffab , #ff91CD
I opened the slider editor and changed the colors in the CSS
http://rabotavogermanija.de/wp-content/uploads/2019/09/2CSS-in-slider-editor.png
bit nothing happened.
Can you please help me, thanks in advance
Hi,
This is because you are trying to apply the Custom CSS to the wrong class of the Slider Revolution the correct class on which you have to apply the Custom CSS is:
rs-sbg:afteras showing in this screenshot: https://screenshot.net/2297wf8
, So please try to change the classed in your code and check, Hope it will work for you and if not then please contact us via our support system with your site WP-Admin Login details so we will check it for you.
Thanks.
Hello!
Sir, i try to install again and again this but its shows https://prnt.sc/p5iidp but i don’t know why it doesn’t install.
regards, intexpvt
Thank you so so much your support system are really great and healpful.
Most Welcome!.. 
Hello!
Sir, I had open a support ticket till now no reply. My Ticket No:57929 Please re-solve as soon as possible.
Regards
Intexpvt.
Hi,
You have just created your support ticket 9 hours ago and FYI Our business hours are Monday to Saturday – from 12:00 AM to 08:00 AM EST, and Your issue has been solved and the reply of your ticket has been sent please check your ticket reply.
Thanks.
thank you so much.
Most Welcome!..
Hi,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Thanks.
I want to ask a question before buy this theme. when i check this theme on iphone 6s https://www.portotheme.com/wordpress/porto/shop22/ the mobile menu is not scrolling down. I check other a few demos and i see the same problem. I can’t scroll down in the mobile on mobile menu. Is that a bug?
Hi,
First of all thanks for showing your interest in Porto WordPress.
If you check any of the Demo on the latest version of the iPhone and Safari 11+ and also on any Android Mobile phone you will not find this issue, This issue only occurs in an older version of the iPhone and Safari browsers because of the latest CSS properties do not work well with old browsers, and this is already the known issue and we will fix it with the upcoming update of the Theme as well.
Thanks.
Hello, I can not change “read more” text. How to change it?
Hi,
You can simply change it by translating it into the Theme Language file as per your requirements, Please see the below given screenshots:
1. https://screenshot.net/6e9nnhe
2. https://screenshot.net/6xp44h3
3. https://screenshot.net/6nlkkclThanks.
Hello, I’m having a problem with the father! But change does not load, cache problem? I saw it several times 1 time 3 basic modifications, example of change of words?
Hi,
It seems to be the server or site cache plugin issue, Please once contact with your hosting provider and ask your hosting provider to first flush and then deactivate all sorts of server cache from your site for a while till you are in the development process and then you have to remove the site cache and deactivate the cache plugins and finally check your site after removing the browser cache, Hope you will not find this issue, If yes then please contact us via our support system with your site WP Admin Login details so we will check it for you.
Thanks.
is demo shop 31 included? My mate couldn’t install it (it’s a error) and moreover couldn’t find shop31.zip in \inc\plugins\importer\data
Demo data directory does not exist (/public_html/testsite.com/wp-content/uploads/porto_tmp_dir/shop31/shop31
Hi,
Just checked it at my end on my test site with the latest Theme and finds the Demo in Demo Import section as shown in this screenshot: https://screenshot.net/95kyefx
Please ask your mate to make sure that your mate is using the latest version of the Theme If not then your mate must have to update the Theme to the very latest version and the issue will solve.
Otherwise, ask your mate to contact us via our support system with site WP-Admin Login details and also with Theme Purchase code so we will check it for your mate.
Thanks.
Hi Guys,
I’ve installes your theme on my server, but it is displayed very messy. The fonts, icons, boarders etc. aren’t showing. I’ve tried enabling certain items from the menu’s but nothing changes. Can you help me?
Hi,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Thanks.
where is it the newsletter popup ?
Hi,
Please read and follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/12000052389--1-home-page-pop-up-modal-box-background-image-and-text-changing-or-removing-
Thanks.
