1463 comments found.
Hi, why magento 1 version doesnt have mobile verision?
Dear sir,
Thanks so much for being interested in our theme
We don’t make the mobile version for Magento 1 due to Magento team will stop supporting Magento 1 June 2020.
We encourage all customers to use or upgrade Magento 2 version as soon as possible.
Don’t hesitate to let us know if you need have any questions.
Thanks & Regards,
How can i import the demo products? i installed by quick start way
Dear sir,
For any technical issues, please submit ticket via this link: https://www.magentech.com/support/tickets . Our developers will help you there.
Please note that our responding time is within 24 hours excepting for weekend, don’t forget to give us purchase code and your website information via ticket to save your time.
Thank you!
Quite possibly the best theme I have ever used and the support is great and very helpful!!!
Dear sir,
Thanks so much for your kind words
Please let us know if you need any further assistance
Thanks & Regards,
Please clarify whether this theme support Varnish Full Page Cache? I installed but the Layered navigation ajax & ajax cart does not work. Do you have any recommended settings for varnish to get through these ajax functions.
Dear sir,
We are so sorry that this theme doesn’t support Varnish Full Page Cache.
For any technical issues, please submit ticket via this link: https://www.magentech.com/support/tickets . Our developers will help you there.
Please note that our responding time is within 24 hours excepting for weekend, don’t forget to give us purchase code and your website information via ticket to save your time.
Thanks & Regards,
Pre Sale Question:- Can I create child theme? Can I easily customize code (CSS, JS, HTML, PHP)? Addition my changes will lost if I upgrade theme?
Can you please share me demo where I can modify product quantity on cart page and price will update automatically?
Dear sir,
Thanks so much for being interested in our theme
You can use our theme package, it allow you easily custom code.
You can update product quantity directly on our demo, you will see the price will update . http://magento2.flytheme.net/themes/sm_market2/intro/index.html
Please let us know if you have any other questions.
Thanks & Regards,
Even though i set a home page for mobile it shows only the home page of the desktop view.
Dear sir,
For any technical issues, please submit ticket via this link: https://www.magentech.com/support/tickets . Our developers will help you there.
Please note that our responding time is within 24 hours excepting for weekend, don’t forget to give us purchase code and your website information via ticket to save your time.
Thank you!
Hi, i am interesting your theme. please confirm below query. 1) can i edit/change homepage layout,if i can change homepage where did i need to change it? 2) I am going to purchase theme for my client, so can i change theme name at admin panel? 3) can i remove unwanted demos (other demos) from backend? thanks
Dear sir,
Thank you so much for being interested in our theme. Here are our responses for your questions:
1. Yes, you can edit/change homepage layout 1-5. If you want to change layout’s part, you can edit it in Layout Update XML.
2. It is difficult to change theme name, it require to modify in the code files.
3. Yes, you can disable or remove it in the admin panel.
Please let us know if you have any other questions.
Best Regards!
Hi Magentech
How to update, without loosing settings ?
Dear sir,
Please follow this guide to update theme:
https://www.magentech.com/case-studies/item/926-how-to-update-theme-version-in-magento-easy-version-updateDon’t forget to backup your data before updating
Best Regards,
Fatal error: Uncaught ArgumentCountError: Too few arguments to function Sm_Megamenu_Block_Adminhtml_Menuitems_Edit_Tab_Form::_getOrderByParentId(), 0 passed in app/code/local/Sm/Megamenu/Block/Adminhtml/Menuitems/Edit/Tab/Form.php on line 186 and exactly 1 expected in app/code/local/Sm/Megamenu/Block/Adminhtml/Menuitems/Edit/Tab/Form.php:532 Stack trace: #0 app/code/local/Sm/Megamenu/Block/Adminhtml/Menuitems/Edit/Tab/Form.php(186): Sm_Megamenu_Block_Adminhtml_Menuitems_Edit_Tab_Form->_getOrderByParentId() #1 app/code/core/Mage/Adminhtml/Block/Widget/Form.php(144): Sm_Megamenu_Block_Adminhtml_Menuitems_Edit_Tab_Form->_prepareForm() #2 app/code/core/Mage/Core/Block/Abstract.php(922): Mage_Adminhtml_Block_Widget_Form->_beforeToHtml() #3 app/code/local/Sm/Megamenu/Block/Adminhtml/Menuitems/Edit/Tabs.php(26): Mage_Core_Block_Abstract->toHtml() #4 app/code/local/Sm/Megamenu/Block/Adminhtml/Menuitems/Edit/Tab/Form.php on line 532
Dear sir,
For any technical issues, please submit ticket via this link: https://www.magentech.com/support/tickets . Our developers will help you there.
Please note that our responding time is within 24 hours excepting for weekend, don’t forget to give us purchase code and your website information via ticket to save your time.
Thank you!
Hi Magentech
After Installation Quickstart Package pictures not shown… how to import pictures like in DEMO ? https://prnt.sc/ofqgrvDear sir,
Thanks so much for contacting us
Please send a request here: https://www.magentech.com/support/tickets
We will send you a package with full image.
Thanks & Regards,
Attention! Mobile Theme is Incompatible with Magento 2.3.2 with default setting Elasticsearch On. Completely unusable.
Dear sir,
Thanks so much for your comment
We will check this problem and let you know later
Thanks & Regards,
Thanks for your reply, but for 2 weeks later, you have not given us one version who can use advantage of Elasticsearch with Magento 2.3.2 Open Source et CE standard. Watting for your new version usable.
Hi everyone I have a problem I can’t change the contents of the column to left on the categories page. It shows me popular tags, the best sellers … but if I want to put my own content as I do? Magento 1.9.1
Dear sir,
For any technical issues, please submit ticket via this link: https://www.magentech.com/support/tickets . Our developers will help you there.
Please note that our responding time is within 24 hours excepting for weekend, don’t forget to give us purchase code and your website information via ticket to save your time.
Thank you!
I don’t remember the password and I don’t get the email for the reset. Can you tell me how to solve here?
Dear sir,
Could you please send me your email address and username that you used to register account? I will send you the password via email.
Thanks & Regards,
Dear sir,
We sent you the username and password.Please kindly check your email.
Don’t hesitate to let me know if you need any further assistance.
Thanks & Regards,
HI magentech
I try to import sql file into database and i get this error : https://prnt.sc/ockjej
A2 Hosting, cPanel
Dear sir,
Thanks so much for contacting us
Please open sample_data.sql file and remove this https://prnt.sc/ocvxh6 Saving that file and upload your server again.
Please let us know if you have any other questions.
Thanks & Regards,
Edit your sql file in text editor and change DEFINER=`root`@`localhost` to DEFINER=CURRENT_USER and this issue will be fixed…
Dear sir,
I’m so happy to hear that your issues solve
Please let us know if you need any further assistance.
Thanks & Regards,
Hi ,
I want to purchase this theme but i required some info about the payment and tds.
From Income Tax perspective to evaluate the TDS implication, request you provide the following:
1. Nature of payment 2. Name of the entity and address 3. Invoice copy 4. Country of which the entity is a tax resident, Tax Residency Certificate, PAN in India) (if available) 5. Form 10F (Self Declaration) 6. NO PE in India (Self Declaration in letter head)
Basis the availability of the above, we will be able to advice on the TDS to be deducted from the payment.
Dear sir,
Thanks so much for being interested in our theme.
We are not sure that we get your question clearly.
We can give you the invoice include these information (http://prntscr.com/obyhid) with item’s name and price. Please let us know if you have any questions.
Thanks & Regards,
hi,i test my site on gtmetrix are 4s for http and https ( 2k product ) for http : https://prnt.sc/oaclvl
and https : https://prnt.sc/oacm9f
Just for info … see the last report of your template :
https://gtmetrix.com/reports/magento2.flytheme.net/DMYETNuKsince your last update you’re now at 12 sec to load the homepage, you increase the page size (2.2Mb before/ 4.15 now) a lot and add some requests (229 before, now 236) ....
Dear sir,
Thanks so much for your comment
We have just tested it again, you can see the result improved
http://prntscr.com/o8teufWe will try to update this item to improve the loading speed soon.
Thanks & Regards,
hi you,I like market theme of you .I test theme of my friend ( website shisha-dubai.info ) and i want buy other key .But when i use : php bin/magento deploy:mode:set production ,my speed website don’t reduce request and speed,Time to Interactive .Please help me
https://prnt.sc/o7dbji https://prnt.sc/o7d93j https://prnt.sc/o7da4kDear sir,
Thanks so much for your interest in our theme
Please purchase this item first then we will support you.
Thanks & Regards,
Thank you ! i really like this theme and i will buy it after my problem is solved. But according to me try with many basic and advanced ways for magento, there is no way to fix it
Hi there, Pre-Sale question: I saw a page on your demos, Testimonials. Does the theme include a Testimonials extension or something? What does it work like (the testimonials: can a visitor post a testimonial or is it that the website’s team needs to post the testimonial for the user?) Thank you
Dear sir,
Thanks so much for contacting us
This theme doesn’t include a Testimonials extensions – It enables your customers post a testimonial.
You can install the third party extensions. If there is any conflict, we will help you to fix it.
Please don’t hesitate to let us know if you have any other questions.
Thanks & Regards,
One of the best template on the global market. Very efficient and does not have any bugs. Added a lot of paid extensions in the price of the template. Very helpful and fast support of the Magentech team. With a clear conscience I recommend buying this template.
Thanks so much for your comment. It really motivates us to do better in the future!
Hi, Magentech team,
That’s really incredible that – more than 6 months after my initial report about the very LOW performance – you never fix the problem with the Featured Product Block who seems to block all the render for more than 6 sec !!
We bought your template since a long time and we never publish in production due to a very bad Load Page Time who’s not acceptable for a customer.
Your design is wonderfull, but people want to find what they need in a short time, it’s totally inacceptable to have a Fully loaded time at 10 sec .
You can see the GT Metrix report of this morning on your last theme update : https://www.screencast.com/t/e5HGQ4YyXENLike you can see the difference between your 2 index page are still just incredible … in the past you told me that you discover a problem with Featured products block and that you’ll FIX IT …
Dear sir,
The speed of website will depend on many different factors such as server, internet connection… If you need help about speed, please request support via support system, our developers will give you advice.
Thank you!
The comparaison of the screenshot attach to my previous comment is based on YOUR SERVER and AT THE SAME TIME FROM THE SAME ORIGIN
So there are no raison to obtain a difference of 7 sec between both index page.
In the past, your developer recognise that there are a problem on the “Featured Product Block” who penalise the loading of the page.
This is EXACTLY the same problem 6 months after … so please do not tell me now that this is problem with server or internet connexion.
I tried GT metrix test 5 times at differents hours and the result is always similar (+/- 1 sec) ...
Dear sir,
Your comment was sent to our developers . We will consider about this case.
Thank you!
