Hi,

Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.

Thanks.

Hi,

Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.

Thanks.

And now it works …

Hi,

Sound’s Good!..
You are the best..

Best Regards.

Hi,

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

.sticky-product .star-rating {
    display: none !important;
}
.sticky-product .availability {
    display: none !important;
}

Best Regards.

Hi,

Please go to Porto >> Setup Wizard >> Demo Content and click on any Demo and check yes options showing in this screenshot: https://pasteboard.co/HTEIoDy.png

Best Regards.

theres no ‘display’ tab on product settings like it says there should be in everything im reading online

Hi,

Please read and follow the instructions written in the below-given articles:

https://smartwave.freshdesk.com/support/solutions/articles/12000052416--7-woo-image-sizes-changing

https://smartwave.freshdesk.com/support/solutions/articles/12000052417--8-woo-images-looks-blurry-and-not-change-from-low-to-high

Best Regards.

Hi,

Please read and follow the instructions written in the below-given articles:

1. https://www.monsterinsights.com/how-to-add-google-analytics-to-wordpress-without-a-plugin/
2. https://websitesetup.org/google-analytics-wordpress/
3. https://www.wpbeginner.com/beginners-guide/how-to-install-google-analytics-in-wordpress/
4. https://kinsta.com/blog/add-google-analytics-to-wordpress/

You can add google analytics code in Appearance >> Theme Options >> Javascript code >> put the code in JS Code before </head> section

OR

You can install this Google Analytics Dashboard for the WP plugin, it will more helpful for you to displays Google Analytics reports and real-time statistics in your WordPress Dashboard. Inserts tracking code in every page of your site:

https://wordpress.org/plugins/google-analytics-dashboard-for-wp/

And if you are unable to see the Theme Options >> JS Code then it is because you just hide it and you can easily take it back again, Now if you hover over Porto you will find (Theme Options) and (Advanced Options) right, So if you click on Theme Options it will take you to the Live Theme Options Panel as showing in this screenshot: https://pasteboard.co/IhNS4ld.png and under Live Theme Options Panel, you will find all the Theme Options, and If you go to Advanced Options, you will find only a Couple of Options as showing in this screenshot: https://pasteboard.co/IhNSSiI.png that is all, the customize options are not disappeared but only changed its places, But if you do not like this you can simply change it to the old Theme Options by clicking on the old panel button as showing in this screenshot: https://pasteboard.co/IhNV6gj.png Then all of the Theme Options will again come back as old Theme Options and the Advanced Options will disappear as showing in this screenshot: https://pasteboard.co/IhNVJZD.png and now if you want the Live Theme Options back again then you can simply switch it by clicking on the Live options as showing in this screenshot: https://pasteboard.co/IhNWdHP.png This is how it workes, Hope its all clear now.

Best Regards.

Hi,

Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.

Thanks.

My client who have buy the theme and ask me for this to check it out, he dont know how too : i found the solution , plugin : Translatepress and then select language English ( UK ) ( en_GB ) there is the view cart text. here you can change it to everything. My client says , Porto is the best Shop Theme on Themeforest. I must say it works amazingly great and easy use. People should use Porto for their online shop.

Hi,

Sound’s Good! That you have found and solved the issue by yourself..

And thanks for your appreciation and kind words, we are pleased.

And please next time contact via our support system with your Client product purchased Envato Account so we will entertain you with high pleasure.

Best Regards.

Hi,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Best Regards.

Hi,

First of all thanks for showing your interest in Porto WordPress.

Yes, you can easily set the Filters for Shop/Category pages with Product Attributes as per your requirements, you can check it on my test site here:

http://hubdatasolutions.com/pearl/porto/shop2/Categoria-productos/blouse/

Best Regards.

Thanks for your quick response.

Most Welcome!..

Hi,

First of all thanks for showing your interest in Porto WordPress.

1. Yes, you can easily change/edit/disable the newsletter sign up the pop-up.

2. No, sorry to say that but the filters only work on Ajax.

3. By default, WooCommerce provides the functionality of setting the Tax for products and you can read all about it here:

https://docs.woocommerce.com/document/setting-up-taxes-in-woocommerce/

but you want to set the different taxes for different products and here is the solution:

https://stackoverflow.com/questions/39506130/a-different-tax-rate-for-one-woocommerce-product

4. No, You can add the Sale Button in Menu using Custom CSS and also you can change the Color as well using Custom CSS.

Best Regards.

Hi,

Please make sure that you are using the very latest version of the Theme and Plugins, If not then please update the Theme and Plugins and check your site after removing the server, site and browser cache and if yes then please once check after deactivating all the third party plugins and check your site after removing the cache, I am sure your issue will solve and then again you have to activate all the third party plugins again one by one and check which one is creating an issue on your site.

OR

Please go to WP-Dashboard >> Setting >> Reading and set ”Blog pages show at most” and “Syndication feeds show the most recent” to “99” and save changes and check your site after removing the browser cache: https://pasteboard.co/HYWEtV5.png

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 10/03/2018. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the mobile browser cache.

@media(max-width: 991px){
#header.sticky-header .header-main .header-center {
    -ms-flex: 0.8 !important;
    flex: 0.8 !important;
}
}

Best Regards.

It worked,

Thanks

Most Welcome!..

Hi,

I have flushed your IP, Please try again now, You will not finds the issue anymore.

Best Regards.

Hi,

You can not reduce the gap of products but you can change the Number of Columns, Please edit your Home Page and you will find Porto Product Categories element, You have to edit it and change the Number of Columns as showing in this screenshot: https://screenshot.net/j9y56fz

And for showing complete name, Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

ul.products li.product-col .woocommerce-loop-product__title {
    white-space: normal !important;
}

Best Regards.

thanks, see my remaining issue on my new ticket

Hi,

Please be patience now, once your ticket will resolved you will get the reply of your ticket.

Thanks for your understanding.

Hi,

Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.

Best Regards.

Hi,

Can you please contact us via our support system with your site WP Admin Login details so that we will check it for you and provides you the exact and proper solution for it.

Best Regards.

Hi,

Please read and follow the instructions written in this article:

https://smartwave.freshdesk.com/support/solutions/articles/12000052389--1-home-page-pop-up-modal-box-background-image-and-text-changing-or-removing-

Best Regards.

Hi,

Can you please contact us via our support system with your site WP-Admin Login details so we will check and solve the issue for you on your site.

Best Regards.

Hi,

Please try with the below-given code, It will only work on your site Shop/Category pages only.

.tax-product_cat .stock {
display: none;
}

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 14/04/2019. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.