Hello,

Please, for any question like this one, Submit a Request on our helpcenter https://helpcenter.qodeinteractive.com and our support agent will gladly assist you there with anything that could be done using our theme options.

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Hello there,

Just note that right procedure for doing update of Bridge is to: – first update our theme, here are instructions http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/ – then to install/activate our new Bridge Core plugin and after you could update other of our plugins. Also, make sure to have parent theme activated while doing this update. Then if you have child theme and made some modification in functions.php code of your child theme, just check if you are using any method with “qode” prefix and replace it with “bridge_qode” After this, you are able to activate child theme, too. Everything should be working well. And here is explained part about child theme: https://qode.ticksy.com/article/14470

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Thank you!

You are welcome!

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Hello there,

Thank you for sharing this. We will send your suggestion to our dev team on further check and if this is ok it will be implemented for our next theme update.

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Hi,

Those fields has been insured because of security reasons. You could remove it on your own if you want. But please note that need to be done after each update, or just save this modified file and replace it after each update. Basically, in this file: portfolio-loop.php search for portfolio_custom_field and you’ll find 6 appearances, and under each, you’ll see this esc_attr method https://www.screencast.com/t/xC1okE6w So, you should remove these 6 in order to be able to generate html tags. We hope you’ll managed this easily.

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Hi, I removed the 6 words “esc_url” in portfolio-loop.php but nothing changed, in the qode additional portfolio sidebar item in the field Item Text I can’ t still write html code, thank you

Hello,

It is for Item Title actually. For Item text it will require a further modification. So, please, submit a request here https://helpcenter.qodeinteractive.com/ if you need any further help. Our support team member will try to assist you although code modification is not under our support scope.

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• solved** we just found the error – there were too many old versions of the bridge theme still online and interruped each other – all old themes cleared – now its working again.

Thank you for this update. Glad to hear everything is working well.

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Hi,

Thank you for taking interest in our theme. There are set of options for Header: https://www.screencast.com/t/sngYtzCWb and Footer https://www.screencast.com/t/ed48pkAvyk2M on global level. But also, you are able to override some of these options under each page: https://www.screencast.com/t/5xKaTkdROeMn Yes, you could create multi language website using Bridge theme, and it is compatible with WPML If there is any other doubt, we are here.

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Hello,

Please, send us here your website link so we could check this closer. Thanks

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Hi,

I just extended Support on Themeforest and created a ticket on your support system.

thank you.

Regards, Jhorene

Hello,

As we could see, your ticket has been answered. Please, check whole response on helpcenter.

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Hello,

The Qode Support Center has been moved to our centralized support platform. Please, just Submit a Request on our Helpcenter here: https://helpcenter.qodeinteractive.com/ and here is an article that explains how to Sign Up and Submit a Request: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002745418-Welcome-to-Qode-Interactive-Help-Center Just include your wp-admin access and our agent will assist you. Thanks

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Perfect i will ask there! thanks

You are welcome.

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Hello,

Please, just Submit a Request on our Helpcenter here: https://helpcenter.qodeinteractive.com/ and here is an article that explains how to Sign Up and Submit a Request: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002745418-Welcome-to-Qode-Interactive-Help-Center Just include your wp-admin access and our agent will assist you. Thanks

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Done waiting for your response…..

Hi,

We managed to find ticket from you and it has been assigned to our agent who is working on it and will help you there asap.

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You are welcome. You could open this file: wp-content\plugins\qode-lms\post-types\course\templates\single\parts\course-type.php and instead of this line of code:

echo get_woocommerce_currency_symbol() . 
qode_lms_calculate_course_price( get_the_ID() );

paste this one

echo qode_lms_calculate_course_price( get_the_ID() ) . " " . 
get_woocommerce_currency_symbol();

like here: https://www.screencast.com/t/bKRrgaspb

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Fixed, Thank you very much !

You are welcome.

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and the text on the lsides is not displaying on smart phone at all…just checked. I guess it’s “hiding” somewhere…

Hello there,

Please, just Submit a Request on our Helpcenter here: https://helpcenter.qodeinteractive.com/ and here is an article that explains how to Sign Up and Submit a Request: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002745418-Welcome-to-Qode-Interactive-Help-Center Just include your wp-admin access and our agent will investigate and help you with anything that could be done.. Thanks

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Hi,

If you have chosen Blog Gallery as page template you are able still to add some other content on your page and it will be shown above the blog gallery part. So, in that area, you could still use WPbakery page builder and drag and drop to arrange elements on desired way.

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Hello,

Please, check this article with video tutorial where this is explained: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002476757-How-To-Upload-And-Set-Your-Logo-Using-The-Bridge-WordPress-Theme

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Hello,

This is actually sorted out in our latest update, so we need to ask you to check if you updated all stuff, such as our theme, Bridge Core plugin, also WordPress to latest versions? Also, try to deactivate third-party plugin and then test this again. Please, share your results with us. Thanks

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Hello,

We could suggest you to try with W3 Total cache plugin. You can read more about configuring Total Cache plugin here: http://code.tutsplus.com/series/configuring-w3-total-cache--cms-656

This plugin is very powerful, but also complex to configure and it’s hard to prepare guide, as advanced configuration depends on installed plugins. It’s best to either read tutorial and learn how it can get configured, or to hire expert to do that.

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I tried already with this plugin, i have been trying with many of them. I also hired an expert and all the plugins were giving me issues.

If you need further help, please, just Submit a Request on our Helpcenter here: https://helpcenter.qodeinteractive.com/ and here is an article that explains how to Sign Up and Submit a Request: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002745418-Welcome-to-Qode-Interactive-Help-Center Just include your wp-admin access and our agent will investigate and try to help you there. Thanks

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Hello,

Please, note that our main page builder is WPbakery page builder and it came bundled within our theme. We integrated a lot of our powerful shortcodes into it and it is why this plugin is required. We didn’t test other content builders so we cannot provide you with any tips, but we are currently working on integration with Elementor.

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Hello,

Please, Submit a Request on our support forum here https://helpcenter.qodeinteractive.com and include your wp-admin access so our agent could check this closer and try to assist you.

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Thank you very much Glad to hear you like Bridge.

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This is the link of recorded movie (https://drive.google.com/file/d/1R_Y2J7njopCEn351qHr9HNRBHle7zptI/view?usp=sharing)

Hello,

Please, just Submit a Request on our Helpcenter here: https://helpcenter.qodeinteractive.com and include your wp-admin access so our support agent could check this closer. Thanks

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Hello,

Please, reach our support team here https://helpcenter.qodeinteractive.com Just submit a request and enter your wp-admin access and our agent will gladly assist you there.

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