19077 comments found.
Hi, I have a question with respect to the theme COMPANY 5. I would like to buy the theme, I was wondering if the video inserted in the home page can be removed?
thanks a lot Federico
Hey,
sure you can. Pre-built websites (demos) are only examples of what could be accomplished with the BeTheme. So basically, you can do much more than you see on specific demo.
Best regards,
Muffin Group team
Thank you
Cordially
You are welcome! 
Hello, when I choose a page format with slider, no sliders are selectable, can you help me?
Thank you
cordially
I’m wrong, I meant “widget”, not “slider” =)
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hello, I have not received answers. I sent an email with access.
Thank you
cordially
We’ve replied on your message on 31th of October so please check your inbox/spambox more carefully
Hello, I received the email, I looked at the documentation but I still have a malfunction …
cordially
If you have further questions regarding your issue, please reply on private message we sent instead of writing here and we will help you.
Hello!
HOw do i remove the sidebar, just from my first serction.
I’d like to use a full widht section to open my layout. and then from the second section, appear my sidebar.
Thanks!
Hi,
for that, you have to set sidebar using Sidebar Widget item within Muffin Builder.
Best regards,
Muffin Group team
Where can i change background of the html tag? because it seems overwrite by ``` url(http://themes.muffingroup.com/be/vision/wp-content/uploads/2014/12/home_vision_bg1.jpg) ``` And I cannot change it for vision theme
Hey,
you can change this background under BeTheme Options > Custom CSS & JS > Custom CSS section.
Best regards,
Muffin Group team
How about file documentation during development sir?
Hi,
can you be more detail? Not sure what do you mean.
Best regards,
Muffin Group team
I have a question, how can I write my question on a ticket?
If you mean private message, then you have to use contact form that this on the right side at https://themeforest.net/user/muffingroup#contact
But, if you do not care if it private or not, then please use the support forum instead.
superstorefinder The shot code does not apply.
Hi,
we are sorry but we do not understand. Can you explain?
Best regards,
Muffin Group team
Hi.. have you worked on product search field in the new theme update yet? You mentioned you will do it in the next updates about a month ago…
Hey,
there is search for WooCommerce products included. You can set it up under BeTheme Options > Header & Subheader > Extras section.
Best regards,
Muffin Group team
Yes, but i need it with search field + icon, not icon only. Icon is hardly visible when product search is very important part of the site
For now, only icon is available. We did not added an option with search field yet.
I have a problem with the new update. When I try to export a in a Muffin builder doesn´t generate the code, when the page is extensive page… Can you help me?
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
I want to buy 30 licenses in batches of 7. Do they make me a preferred value?
Hey,
for any bulk purchases, you have to contact directly with Envato staff via this form and they would be able to help you.
Best regards,
Muffin Group team
New version of revolution slider has a Vimeo muted video fix that I need. How do i get the update?
Hi,
since version 20, all plugins can be easily updated from BeTheme > Install Plugins section with just a click. But please make sure that your installation is registered with a proper purchase code.
Best regards,
Muffin Group team
Bonjour, impossible d’activé mon code d’achat ! apres destruction de mon Site ! merci de bien vouloir libérer ma clés d’activation . je viens de vous envoyez la clés d’activation par email. Merci
Hi,
we do support in English language only so please use English as the only one if you have any questions. Some of us does not speak other language and every message have to be understandable for each team member.
Thanks for understanding
Best regards,
Muffin Group team
“google translate” -> Hello, i can’t activate my purchase code! after the destruction of my Site! Please release my activation keys. I just sent you the activation key by email. Thank you
For those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Hi, im trying to access the support forum but the password never seems to work and i have reset it a bunch of times. I need to contact support. Thanks
Hi,
please send us message privately via contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hello, is it possible to translate the administration of muffin builder? Are there any packs?
Hi,
if you ask for a built-in option into theme, there is no such feature included. You can do this with Poedit only.
Best regards,
Muffin Group team
The Betheme default logo keeps showing up on mobile view, how do I remove or replace it. There’s no option for it on the theme option
Hi,
you can replace it under BeTheme Options > Responsive > General section.
Best regards,
Muffin Group team
Is there a way to enlarge the featured Image size (from 150px) of the client logos (client slider)?
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Why does all your shopping website demo has no user login? So how does a customer login to check his order?
Hi,
all e-commerce pre-built websites are built with WooCommerce plugin so any feature/option this plugin contain, you can use on your website.
If you would like to display something like Login button on homepage, you can use for example Action Button feature.
Best regards,
Muffin Group team
hello,
i using icon box element (muffin builder), How to display 4 icon in one row on mobile?
Thanks
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Please can it be used for multiple sites?
Hi,
according to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
Best regards,
Muffin Group team
Hallo,
how do I change the Tabs background on mobile – need it #ccb47a, not #f9f9f9. Have tried custom css but not working:
@media only screen and (max-width: 767px) .ui-tabs .ui-tabs-nav li a { text-align: center; background: #ccb47a; box-shadow: inset 0px 4px 3px -2px rgba(0,0,0,.04); }
page is live at http://nfsleasing.com/about-us/
Many thanks!
Hey,
you can do it with the following custom css:
@media only screen and (max-width: 767px) {
.ui-tabs .ui-tabs-nav li a {
background: #ccb47a;
}
}
For more details about css theme customisations, please check documentation.
Best regards,
Muffin Group team
Nope. Not working – did that with Inspect already. Any other ideas? Can I just remove the background entirely? Tried background: none; but that doesn’t work either.
Please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
HI, great job on the template guys,
but i’m having issues customising the icons. there are any chance to do that? add some, of even only put one with the size i need? and the texto how do I choose the size?
thank you
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a closer look on what you would like to do because right now we are not really sure. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
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