26721 comments found.
Hi,
We have a demo site using this setup: https://bridgelanding.qodeinteractive.com/elements/vertical-full-screen-slider/
We need the logo fixed on first screen, so no scroll with the pages.
How can we do that?
Hello,
Thank you for reaching us!
In Qode Options >> Header, you can set your header type to be fixed, like in the screenshot: http://prntscr.com/pt9q4fYour header will always be visible, even when you scroll.
If there’s anything else, please submit a ticket on our helpcenter and one of our agents will assist you.
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HI Support, we dont want the logo to scroll. Only shown in homepage. So no scroll, just fixed on first screen.
How can we do that?
Hi again,
Sorry about the misunderstanding. Please set the header type to regular in the header options shown in the previous reply.
If there’s anything else, please submit a ticket on our helpcenter and one of our agents will assist you.
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Hi, scroll logo is not changed when using regular. Could you please have a look?
I sent request on support helpcenter!
Hi there,
Our support team will answer as soon as possible.
Thanks.
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Hi, can “porfolio list”-categories be filtered with url as well in the latest update ? It kinda sucked that this is now not possible
Hi there,
Thank you for writing in.
We have passed this on to our developers, and we are hoping that this fix will be available soon.
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Hi again,
Our dev team just tested this and it looks like everything is working well, so please, Submit a Request on our Helpcenter here: https://helpcenter.qodeinteractive.com if you need further help.
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Hi There, I just wonder if you theme have the similar function as the Recent Work parts from the website. Website URL is https://www.instantpromotion.com/custom-pop-up-tents.html or any plugin I can use? Thanks.
Hi there,
We don’t have this kind of element within our theme, but you can try finding a plugin to help you achieve this.
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Can someone from your support team help me with re-activation? Keep getting error Code is already registered for other domain I had to re-install WP
Hi there,
We have located your ticket on our support forum. One of our support agents will answer your ticket as soon as possible. Please continue the conversation on the ticket.
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Hello, I bouth your theme and install demo: https://bridge134.qodeinteractive.com/
I have a problem with shorcode do not work,in home, contact, price,etc fail, example:
[qode_info_card title_tag=»h3″ image=»10″ title=»Original Ideas» text=»Alienum phaedrum torquatos nec eu, vis detraxit periculis exnihil.» background_color=»#000000″ text_color=»#ffffff»]
Hi there,
Thank you for reaching us.
We have tested this just now and it works normally.
Please make sure that all required plugins are installed and activated.
If you are still experiencing issues, please submit a ticket on our helpcenter and one of our agents will assist you.
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Hello, with the last update, the blog slider component doesn’t work anymore. Can you help please ? Best regards
Hi there,
Please find the file on this path: wp-content/plugins/bridge-core/modules/shortcodes/shortcode-elements/_blog-slider/blog-slider.php
and add the underscore sign in the line of code marked in this screenshot and the blog slider will work: https://www.screencast.com/t/pmjjHTvxMMY8
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Hi, thanks a lot for the solution, it works ! Best regards, Pierre
You’re welcome!
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Hi There, with the todays 19.0.1 update, ‘Blog Slider’ shortcode not showing is announced as fixed, but it’s not ! And the worst : if I try your yesterday solution, it doesn’t work anymore ! Best Regards
Hi there,
We have reported this to our dev team and it will be fixed in future update, however once I try on my end with the fix you were provided with above it works as intended. So please double check if you have made the correct changes.
Thanks.
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Hi there, ‘Blog Slider’ shortcode works now with the Bidge Core Plugin Last Update 2.0.2
Hi,
glad to hear that! All the best.
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Do you have a recommendation for an Ad Management Plugin that is compatible with Bridge Theme?
Hi there,
A lot of our customers use different plugins for managing ads, so we don’t really have a specific recommendation. We are sure that you will find a plugin that will suit your needs.
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Hello! I am impressed with the next update. I’m only worried about activation … but not about it
Which page builder is lighter and faster and performs better in GTMetrix or GooglePageSpeedInsight tests? BPBakery or Elementor?
Thanks!
Hi there,
Thank you for reaching us.
When it comes to choosing between WPBakery and Elementor, it is really a matter of personal taste. Both of them have their strong and weak points. They are both really good, but choosing which one you will use depends on what you are trying to achieve.
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Hello! Thank you for your answer!,
so which one is lighter, generates less amount of unnecessary code so that the page will run faster and get better results in tests, e.g. Google PageSpeed Insight or GTmetrix.
Individual preferences don’t matter to me. I have been working on WPBakery for a long time, but if necessary I won’t have any problems with the change.
Hi again,
It all depends on what elements you want to create and have displayed. They are very similar in terms of performances.
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p.counter_text invalid CSS definition
text all smashed up
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
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Can I use it unlimited domain for single purchase?..
Hi there,
You can use one theme per domain. Please take a look at our article where this is explained: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002249858-General-Info-On-Theme-LicenseIf there’s anything else, feel free to ask!
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Hi Guys after the last update WP Bakery not work, if I open the backend I see the possibility to edit the content with Elementor but not with WP Bakery.
And I can’t press any kind of button.
Hi there,
Thank you for reaching us.
It might be that you haven’t activated WPBakery. When you activate it, you will be able to see these buttons on a page after you click on the ‘backend editor’ button: https://www.screencast.com/t/eE4hI1VErVM
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It only happens in the home page, the other page working good.
Hi there,
This is something that we will need to investigate, usually this does not happen, and it must be something on your end blocking WPbakery on your homepage.
So please check if you have any 3rd party plugins or some custom Js that might interfer with theme and try to deactivate them to check if possible some of them are in conflict with the theme. Do note that we can not guaranty compatibility with those plugins as they have not been tested,
If you still encounter issues I would recommend you to submit a request at our support forum and our support team will be happy to help and investigate this further more on your end.
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I get this error /wp-content/plugins/bridge-core/modules/shortcodes/qode_shortcodes.js when load the backend of the homepage
Hi,
Please make sure you’ve updated Bridge Core plugin to 2.0.2 as well. If you did and the problem persists, we would advise getting in touch with our support team and one of our support agents will assist you.
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Hello, I have a display bug that is annoying me ever since I’ve installed tbridge theme. Can’t find a solution in the forums, only requests. So here it is:
On a Category-Page with Masonry Style the auto-generated excerps are displaying the default Wordpress-default gallery shortcodes [gallery …. ]. I know I could get rid of that behaviour If I’d add a real excerpt on the post, but as I am having 600+ post on my page it would be a lot of work.
So.. how do I get rid of the gallery shortcode in the default excerpt on category pages? Best practice would be to add a function to my functions.php?!
Example: https://www.7dex.de/works/ (the first post on the top left)
Hi there,
Thank you for reaching us.
Unfortunately, the only way is to set the custom excerpt. You can take a look at our article on how to do it: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002326778-What-To-Do-If-Your-Blog-List-Is-Displaying-Code
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Does the WP bakery page builder plugin is included in theme installation ?
Hello there,
Yes, WP Bakery does come included within the theme. Do let us know if you have any additional questions.
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Each time I try to update the theme by uploading the zip file, I get an error that says the link has expired. What do I do now?
Hi there,
You may read our article about this issue here
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Is this theme is based on schema.org for better seo performance ?
Hi there,
Thanks for taking an interest in our theme!
Yes, our theme is based by shema.org base for better seo performance.
If you have any additional prepurchase questions feel free to ask anytime.
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Hi, I am trying to rename the additional information tab on Woocommerce. The code below works on other themes but not yours, is the tab named differently on bridge?
add_filter( ‘woocommerce_product_tabs’, ‘woo_rename_tabs’, 98 );
function woo_rename_tabs( $tabs ) {
global $product;if( $product->has_attributes() || $product->has_dimensions() || $product->has_weight() ) { // Check if product has attributes, dimensions or weight
$tabs'additional_information' = __( 'Product Data' ); // Rename the additional information tab
}return $tabs;}
Hi there,
What you can do is to translate the label to your needs, as editing the themes files will be overwritten if you update the theme.
So please take a look at our articles about translating labels in our theme here
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Hi, this seems a bit complex just to change the name of one tab I am using a child theme so can I not just edit functions.php or edit the name in one of the Woocommerce files? Thanks
Hi there,
It is very simple to translate a themes label and a lot of our customers use this, however if you are using a child theme you may check this file in your themes folder wp-content\themes\bridge\framework\modules\woocommerce\woocommerce-config.php
https://www.screencast.com/t/WX5XzSxQ8dk4
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Hi – Is it possible to have typewriter effect on header text within the Bridge theme? Or do I need to look for an external solution?
Thanks!
Hi there,
For the title text there is no option for this effect within the themes options for Title. However you could use our Custom Font shortcode and create your own Header title with this custom font style. In combination of setting the header transparency and disabling the Title area. So you can make your own Title area that would be on the top of the page.
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Hi, I would like to customise the archive page URLs so that they are cleaner. Currently, for example, the one of my archive links is:
http://localhost/byap/studio/?qode-ls-main-search-keyword=&qode-ls-main-search-listing-type=88&qode-ls-main-search-listing-region=allI’d like to change it to something like: http://localhost/byap/studio/listing-type=yoga®ion=all
Is there a way that I can achieve something like this?
Hello there,
This if unfortunatley not possible within the themes option as the search functionallity needs to generate all keywords from the database and which enables you to search through all your listing types.
Achieving this will require some custom coding,and it is not under our support policy 
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Ok, thanks for providing the details 
You’re welcome. All the best.
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It looks like there is a piece of HTML that is being returned as a string on the Woocommerce thank you page. I’ve found where it’s coming from woocommerce/packages/woocommerce-blocks/assets/js/components/product-preview/test/index.js. The price_html is returning a string so it shows up as $ 65.00 on the front end. Is this js file required or can it be removed?
Hi there,
This is a default Woocommerce thankyou.php file that your are referring to. However that file has been modified on our end and you may find it in wp-content\themes\bridge\woocommerce\checkout\thankyou.php
And it only shows the thank you note once you have purchased your items. https://www.screencast.com/t/uHBG8AbW6
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All demo pages open very slowly. I completed the demo installation logo is not displayed the first time most of the time I have to constantly refresh the pages I’ve had problems for a long time there are many problems in the theme. instagram plugin is a problem. The qode slider plugin does not work most of the time. I can add comments to those who are curious about the domain names I have set up, or I can forward them if the authorities want to review. Please help me waiting for your reply.
Hi there,
Sorry to hear that you are experiancing difficaulties. However I would kindly ask you to submit a request at our helpcenter.
So please navigate to our support forum
There you need to register (create account). After that, sign in and submit a request – describe what you want to achieve and include site URL. That way our support team will be able to investigate this on your end and provide you with adequate help.
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