26721 comments found.
Hi, i used these theme on my domain www.canstudio.in and then there was issue, so i removed it, Rensintalled wordpress and then when i went to register same domain, it asked for purchase key and then got this error “Code is already registered for other domain” Problem is code was registered on same domain and still it gives me error, PLEASE HELP.
I completely forgot to de register before uninstalling wordpress, please help.
Hi,
We deregistrated your purchase code now. Please follow the instructions from this article regarding registration/deregistration of purchase code: How To Register And Activate Themes (Registration, Activation and Deregistration) – Framework 3.0 https://helpcenter.qodeinteractive.com/hc/en-us/articles/360003391778-How-To-Register-And-Activate-Themes-Registration-Activation-and-Deregistration-Framework-3-0 Let us know if there’s anything else!Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there, I’ve recently updated the theme but WP Bakery VC is not working. I followed the steps on your website but cannot get to to work. Can you please help? Many thanks, Emma.
Hello there Emma,
Please, try to go to Plugins and just check if this plugin is activated. https://www.screencast.com/t/tuIgoMmtFzeF If there is still any issue, send us here please your website URL so we could check this closer. ThanksDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
Yes the plugin is activated – can send you screenshots if you let me know where to send them? URL http://www.webstersfishandchips.co.uk/ Thanks a lot, Emma.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, i have set up an elementor template yesterday, today i tried to change it with another one from the oldest bakery templates. I added my Purchase Code but i get the message ’’Code is already registered for other domain’’ but im using the same domain. What can i do? Thanks
Hello,
Please, check this article about registration/deregistration.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Where can i deregister ? Theres nothing about it in the article you send me earlier. Thanks
Hi again,
Actually there is part about deregistraion, please, just scroll down, we included screenshots, too https://www.screencast.com/t/8ccI7zlQpDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello; I left a ticket waiting for your return
Hello,
We informed our support agent who already answered.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, no one is responding to my support tickets. Two of them are from last week. I really need help. #4834 #3617 #4182
i cant create full width images. I’ve tried everything. My forms aren’t showing up properly. My map feature isn’t working.
Hello,
Your requests has been answered. Please, check response on HelpCenter.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I keep trying to remove the api key for google maps from the template but it wont delete. as soon as i refresh the page it returns. I try to copy my own api in the box but it returns to the old one that came with the theme. what am i doing wrong
Hi,
For any technical question like this one, just Submit a Request on our Helpcenter and our agent will assist you.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I have just bought a 6 month support and it is incredibly confusing on how to ask the author a question for bridge theme. Is this how i contact support?
Hi,
Please, just check this article where is explained how to sign up and Submit a request.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi There, I just wonder where the css in qode options saved? I lost my customize css, or which table or file it saves? So I can get them back. thanks.
Hi,
You can find that values inside your WordPress database/wp-options table option_name column is qode_options_proya. There are saved all options from Qode Options.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
i love this theme but I’m stuck with my config. Howe can I display a blog list with a ‘read more’ button under each post? keep up the good work
Hello there,
For any technical question like this one, just Submit a Request on our Helpcenter and our agent will assist you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Unfortunately I started the plugin WP Reset. But I didn’t deregister before. Now I get the following message, although I have the purchase code: Code is already registered for other domain. What can I do?
Hello,
Just Submit A Request here: https://helpcenter.qodeinteractive.com/ and we will do this on your behalf.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
i am re-installing and will be over and over – i cannot de-register – even though i’m on same domain
https://bakery.development-4000.com/v0/what is up with this!!!!!
thank you benny ho
Hi,
We deregistrated your purchase code now. Please follow the instructions from this article regarding registration/deregistration of purchase code: How To Register And Activate Themes (Registration, Activation and Deregistration) – Framework 3.0 https://helpcenter.qodeinteractive.com/hc/en-us/articles/360003391778-How-To-Register-And-Activate-Themes-Registration-Activation-and-Deregistration-Framework-3-0Let us know if there’s anything else!
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I purchased/supported “Bridge” theme yesterday, but activation code is not working. I already sent you email and submitted a ticket about this issue at your help support.
Would you please look at? Thank you,
Hello,
We have located your Request and our agent already answered you there. Please, check response there.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Looks like bridge is not compatible with the latest version of wordpress, as it has broken all VC elements. After reaching out to VC, it seems to be a bridge issue. Let me know when its fixed so I can update accordantly. Thanks
Hi there,
Thank you for contacting us. May we ask you to explain this further more? Some screenshot or page link will be helpful.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Its on the backend. Looks like this: http://tinyurl.com/u96kyos
It might have been with your previous update as I went to my backup and still having the same issue
Hello there,
As we could see, WPbakery is not activated on your installation at the moment https://www.screencast.com/t/49jgt2EyXd So, just go to Plugins find this plugin and activate it https://www.screencast.com/t/fkiJTV9Xj2Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Dear awesome staff at Qode,
since the latest adjustments of Google PageSpeed Insights a few months ago, the ratings for Bridge are, excuse me, a catastrophe. I know that Google PageSpeed is negligible – but my customers have a other opinion.
Are there any fast demos out there? Or do you have other hints for me?
Thank you very much in advance
Hello,
Please try following instructions from this article – How To Speed Up Your Website .
We usually recommend using GTmetrix for speed testing. Google offers PageSpeed Insights for detailed performance testing, however some people from the programming community say that this tool is not as accurate when it comes to analyzing and assessing website performance.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello there,
Thank you for reporting this. We will send this to our dev team on further check. And it should be added in future theme update. If there is anything else, please, let us know. Thanks
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
actually i need to update this as i need to make website live. Hope you understand
Hello,
Yes, we informed our developers, and as soon as fix is available, we will send it to you. Thanks for understanding.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, just wondering if the current Bridge version 19.02 is fully compatible with Wordpress 5.3? Or would it be advisable to wait a bit? There is no pressing need for my site to update to WP 5.3, other than the fact I try to keep everything current. Thanks in advance!
Hello there,
We tested our theme with latest version of WP and everything looks fine. So, if you want you could update it now, or wait for our next theme update, that should be released in upcoming days.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
WPBakery Visual composer page builder latest version 6.0.5 no longer works with the latest version of WordPress 5.3 as of today the 13th of November 2019. Are you aware of the issue? We have emailed your support today. We will also email WPBakery.
The issue actually looks to be Bridge theme related, not WPBakery. The VC element options show fine on version 19.0.1 of your theme, but not on version 19.0.3 it looks like. If you can confirm as soon as possible today please that you are aware of an issue? Thanks.
Hello,
We tested latest WP version and WP bakery page builder and everything works fine. So, if you are still facing of this, we need to ask you to Submit a Request on our Helpcenter . Just include your website URL with wp-admin access and our agent will help you there.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
As per original post, we have already raised ticket and emailed your support about. If you can look at the email asap today please as it has the relevant screenshots and more information. Reply to us from there. Thanks.
Hello,
Please, share with us your ticket ID and we will check it closer. Thanks
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
3467
Thanks. Our agent is working on it and will respond on your request asap.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Code is already registered for other domain this message appears since 24hours, I submited 2 tickets but still nothing… its urgent
Hello,
We located your tickets and those are answered on HelpCenter. please, check response there.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, Can you assist to check why i am not able to activate my verification code for my website? How to check what domain i was using for this theme? Coz i already remove the staging verification code but once i am using my live site, it still not able to verify. Kindly to advice and get back to me asap. > https://prnt.sc/pwcr8i Thank you
Hello,
Please, email us here helpcenter@qodeinteractive.com and we will assist you with deregistration.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there, i already drop an email to the email address. can you pls assist to check asap? thanks
Hello,
We located your request and our agent already answered you. Please, continue conversation there for any further assistance.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hola, acabo de comprar la plantilla y luego de instalarla y activarla me di cuenta que necesito un hosting mucho mas grande para que la soporte, y la verdad no me alcanza ya que es demasiado dinero ese tipo de hostin. Soy principiante en esto pero en ningún tutorial que leí me hablo de este posible inconveniente. Solo dicen que Bridge es la mejor, pero al final tengo el archivo pero no lo podre usar..
Hello,
Please, Submit a Request on our HelpCenter and our agent will gladly investigate and help you there. Just include your wp-admin access in your request.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Nose que es: Incluir el acceso wp-admin
Hi again,
It is access username and password for your WordPress instalaltion.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
