26686 comments found.
Hi, I’ve just installed the new version of the Bridge theme and I can’t find the Qode Import link. Have you changed that link’s location? Thanks in advance.
Hello,
Please, check this article about new Bridge update. We hope it is what you’re looking for.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
hi! can i do something like this header and menu? look: https://www.cocacola.es/es/home/ i need show logo in center (with transparent), and a burger menu in right o r left side. can i do it with bridge? thanks!!!
Hello there,
Here you could check all header layouts available in our Bridge theme https://bridgelanding.qodeinteractive.com/elements/headers/ We think this one will suit the best for what you are trying to achieve: https://demo.qodeinteractive.com/bridge37/?_ga=2.91503641.20170694.1573649046-1580209011.1533281110Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
THANKS!! Its all right! one more! I’m using a accordion tab, always show me the first tab open… can i do something to show, all the tab closed? thanks!!
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Hi – I just purchased a new copy of my theme. I installed it and registered it on my domain, but for other reasons, had to re-install WordPress. I just reinstalled the theme, but when I attempt to register it, I get an error message. I put in a support request 2 days ago, but haven’t not received a solution. I need to start working on this site, so I thought I would send a message here. Thank you very much!
Hi,
We deregistrated your purchase code now. Please follow the instructions from this article regarding registration/deregistration of purchase code: How To Register And Activate Themes (Registration, Activation and Deregistration) – Framework 3.0 https://helpcenter.qodeinteractive.com/hc/en-us/articles/360003391778-How-To-Register-And-Activate-Themes-Registration-Activation-and-Deregistration-Framework-3-0Let us know if there’s anything else! Our support team is on your service on HelpCenter.
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Hi, I have installed a complete new installation but want to start with a clean and empty website with visual composer like I always did before this update. Problem is that visual composer is not possible to install, but only when I use a theme demo. Could you help?
Hello,
You could manually add it, just go to Plugins > Add New, and upload js_composer.zip file from package you’ve downloaded from Theme Forest https://www.screencast.com/t/J8vLNUifth For any further assistance, our support team is on your service on our HelpCenter.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
I have imported the demo content of 201th version of your theme. There is a part with a background image and with the text Founded in 2015. This image is not visible on iPhone but works fine on Android. Any idea what is the problem? Thank you!
Hello,
Please, for any question like this one, reach our support team here: https://helpcenter.qodeinteractive.com/ Just Submit a Request and include your website URL with wp-admin access and our agent will gladly check this closer.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, i used these theme on my domain www.canstudio.in and then there was issue, so i removed it, Rensintalled wordpress and then when i went to register same domain, it asked for purchase key and then got this error “Code is already registered for other domain” Problem is code was registered on same domain and still it gives me error, PLEASE HELP.
I completely forgot to de register before uninstalling wordpress, please help.
Hi,
We deregistrated your purchase code now. Please follow the instructions from this article regarding registration/deregistration of purchase code: How To Register And Activate Themes (Registration, Activation and Deregistration) – Framework 3.0 https://helpcenter.qodeinteractive.com/hc/en-us/articles/360003391778-How-To-Register-And-Activate-Themes-Registration-Activation-and-Deregistration-Framework-3-0 Let us know if there’s anything else!Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there, I’ve recently updated the theme but WP Bakery VC is not working. I followed the steps on your website but cannot get to to work. Can you please help? Many thanks, Emma.
Hello there Emma,
Please, try to go to Plugins and just check if this plugin is activated. https://www.screencast.com/t/tuIgoMmtFzeF If there is still any issue, send us here please your website URL so we could check this closer. ThanksDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
Yes the plugin is activated – can send you screenshots if you let me know where to send them? URL http://www.webstersfishandchips.co.uk/ Thanks a lot, Emma.
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Hello, i have set up an elementor template yesterday, today i tried to change it with another one from the oldest bakery templates. I added my Purchase Code but i get the message ’’Code is already registered for other domain’’ but im using the same domain. What can i do? Thanks
Hello,
Please, check this article about registration/deregistration.
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Where can i deregister ? Theres nothing about it in the article you send me earlier. Thanks
Hi again,
Actually there is part about deregistraion, please, just scroll down, we included screenshots, too https://www.screencast.com/t/8ccI7zlQpDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello; I left a ticket waiting for your return
Hello,
We informed our support agent who already answered.
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Hi, no one is responding to my support tickets. Two of them are from last week. I really need help. #4834 #3617 #4182
i cant create full width images. I’ve tried everything. My forms aren’t showing up properly. My map feature isn’t working.
Hello,
Your requests has been answered. Please, check response on HelpCenter.
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I keep trying to remove the api key for google maps from the template but it wont delete. as soon as i refresh the page it returns. I try to copy my own api in the box but it returns to the old one that came with the theme. what am i doing wrong
Hi,
For any technical question like this one, just Submit a Request on our Helpcenter and our agent will assist you.
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I have just bought a 6 month support and it is incredibly confusing on how to ask the author a question for bridge theme. Is this how i contact support?
Hi,
Please, just check this article where is explained how to sign up and Submit a request.
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Hi There, I just wonder where the css in qode options saved? I lost my customize css, or which table or file it saves? So I can get them back. thanks.
Hi,
You can find that values inside your WordPress database/wp-options table option_name column is qode_options_proya. There are saved all options from Qode Options.
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i love this theme but I’m stuck with my config. Howe can I display a blog list with a ‘read more’ button under each post? keep up the good work
Hello there,
For any technical question like this one, just Submit a Request on our Helpcenter and our agent will assist you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Unfortunately I started the plugin WP Reset. But I didn’t deregister before. Now I get the following message, although I have the purchase code: Code is already registered for other domain. What can I do?
Hello,
Just Submit A Request here: https://helpcenter.qodeinteractive.com/ and we will do this on your behalf.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
i am re-installing and will be over and over – i cannot de-register – even though i’m on same domain
https://bakery.development-4000.com/v0/what is up with this!!!!!
thank you benny ho
Hi,
We deregistrated your purchase code now. Please follow the instructions from this article regarding registration/deregistration of purchase code: How To Register And Activate Themes (Registration, Activation and Deregistration) – Framework 3.0 https://helpcenter.qodeinteractive.com/hc/en-us/articles/360003391778-How-To-Register-And-Activate-Themes-Registration-Activation-and-Deregistration-Framework-3-0Let us know if there’s anything else!
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Hi, I purchased/supported “Bridge” theme yesterday, but activation code is not working. I already sent you email and submitted a ticket about this issue at your help support.
Would you please look at? Thank you,
Hello,
We have located your Request and our agent already answered you there. Please, check response there.
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Looks like bridge is not compatible with the latest version of wordpress, as it has broken all VC elements. After reaching out to VC, it seems to be a bridge issue. Let me know when its fixed so I can update accordantly. Thanks
Hi there,
Thank you for contacting us. May we ask you to explain this further more? Some screenshot or page link will be helpful.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Its on the backend. Looks like this: http://tinyurl.com/u96kyos
It might have been with your previous update as I went to my backup and still having the same issue
Hello there,
As we could see, WPbakery is not activated on your installation at the moment https://www.screencast.com/t/49jgt2EyXd So, just go to Plugins find this plugin and activate it https://www.screencast.com/t/fkiJTV9Xj2Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Dear awesome staff at Qode,
since the latest adjustments of Google PageSpeed Insights a few months ago, the ratings for Bridge are, excuse me, a catastrophe. I know that Google PageSpeed is negligible – but my customers have a other opinion.
Are there any fast demos out there? Or do you have other hints for me?
Thank you very much in advance
Hello,
Please try following instructions from this article – How To Speed Up Your Website .
We usually recommend using GTmetrix for speed testing. Google offers PageSpeed Insights for detailed performance testing, however some people from the programming community say that this tool is not as accurate when it comes to analyzing and assessing website performance.
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Hello there,
Thank you for reporting this. We will send this to our dev team on further check. And it should be added in future theme update. If there is anything else, please, let us know. Thanks
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actually i need to update this as i need to make website live. Hope you understand
Hello,
Yes, we informed our developers, and as soon as fix is available, we will send it to you. Thanks for understanding.
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