26721 comments found.
I saw that from today Bridge also supports ELEMENTOR, does this mean that the old themes use WPBakery and the new Themes instead use ELEMENTOR? Or is it possible to choose from the beginning which Page Creator to use, and therefore to be able to refine both Elementor or WPBakery for all the over 400 themes?
Hello,
Thank you for writing in. We will suggest to check this video tutorial We explained there new Bridge version with Element or. So, for all new demo websites, you’ll see option to import those with Elementor. Although you are able to build those using WPbakery on your own. We hope this is helpful. For any other doubt, we are here.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
My 9-day old support ticket was automatically closed as ‘resolved’ due to no activity? Still cannot install the demo theme and it’s not resolved. When will this be fixed?
Hello,
Your ticket is reopened and proceed to our dev team. You’ll get response there asap.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Unfortunately, I reset my test site where I installed and activated my license. After resetting I can’t register my domain again. I have a license for the Bridge theme. Please deregister my theme from this domain.
My support already expired. Please deregister my theme license. I want to use it again.
I try to sent mail to this address: helpcenter@qodeinteractive.com but I got this message,
The response from the remote server was:
550 High probability of spam
Hello,
Please, try again to sent us message to that email. And let us know how it goes. Thanks
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I bought this theme a few years back. Just had to make a comment that the way this theme handles responsiveness is the worst i have seen. It is almost impossbile to make full screen sections look good on different devices. Absolutely substandard coding. It takes forever to get my full section background to look right on mobile, tablet, etc.. And support for this theme is terrible. Always the customers fault. I’m sure Envato will delete this comment, but its time someone speaks up.
Hello,
Our theme is fully responsive ready and we are really sorry to hear about this bad experience you’ve had. We really cannot find it fair to add such a bad comment about the theme and support and you event don’t have any open support requests. Our professionally trained support team is on your service on our a Helpcenter and will gladly help you to setup your website within our theme. We hope, once everything is resolved, you’ll change this bad impression you’ve got and kindly reconsider this bad rating into five stars.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
You are not looking in the right place. I have at least 3 DOZEN support request and i’ve bought 3 support licenses and very few solutions. Waste of money. Typically no solution, just “we will consider this in the future”, or bascically we are out of luck thats just the way it is. So recheck your ticket sytstem.
Hi there,
I am sorry to hear this. Could you please provide us with the ticket ID of request so we can check this on our behalf, as right now we can not find any tickets from your themeforest username.
I can assure you that our support team will be more than happy to help you with solving any kind of theme related issue, as well as I can assure you that our theme is responsive.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi There,
It will be nice for User Experience that the focus is in the field when loading full screen search. I try to hack the theme for that but I’ve no solution at this time. Could you help please ?
Best Regards,
Pierre
The focus in search field works in others Qode Search Type : Slide From Window Top, Slide From Window Bottom, Search Covers Header
Hi,
For any question like this one, please, reach our support team on our HelpCenter. Our agent will gladly investigate and help you with anything that could be done within our theme.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I use portfolio list I detect just 10 number https://prnt.sc/pxpwnr but how to select number for each category like 2 E-commerce and 3 programming 2 Graphic 2 motion 1 mobile-application and automatically when I add new portfolio (for example E-commerce) insert in my portfolio list. Thanks
Hello,
There is no an option to make such a thing. You could only use menu order https://www.screencast.com/t/C5vuTNtIjdAb but in that case you should manually set order number for each portoflio item https://www.screencast.com/t/l11HKVYVX
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
How can i make the images zoom out? it looks like the background images I upload zoom in.
You can see how the images zoom in here. The last 2 images are zoomed in. I want them to look normal. Please help
http://www.newbeproductions.com/newbe-chef-demos/Hello there,
Please, for any question like this one, Submit a Request on our Helpcenter. Just include your wp-admin access in your request and our support team will gladly assist you with anything that could be done within our theme.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Help using Vertical Full Screen Slider
Hello! I need help using Vertical Full Screen Slider, I can’t find it in the options. How do I create one like in this demo page? https://bridgelanding.qodeinteractive.com/elements/vertical-full-screen-slider/Thank you!
Theme version is 16.8
Hello there,
Please, check this part from our Official Manual where Full Screen Sections are explained: http://bridge.qodeinteractive.com/documentation/10-pages-and-page-templates/10-2-page-templates-overview/10-2-7-full-screen-sections/Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thanks! I totally forgot about full screen sections.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
i started using the theme now imported the bridge travel demo but the revolution slider data is now showing up. Also in the theme folder i am unable to find the revolution slider slides.
Hi,
Please, check this video tutorial for slider revolution.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello ! Since Bridge 19.0.2, Product Category Filters no longer work. By default, products are visible. But if we click on a category filter, they disappear and nothing is displayed. Do you have a solution? Thank you in advance !
And same thing with filter by popularity, etc… x/
Hello,
Please, check if you updated our Bridge Core plugin to latest version, too. Also, we recently released new Bridge update, here is change log: http://bridge.qodeinteractive.com/change-log/ So, we could suggest to update everything and provide us here with your website link so we could check this closer. ThanksDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi ! I have WP 5.3, Bridge 19.1 and Bridge Core 2.0.3. And I’m talking about the system to filter products without reloading the page (Visual Composer > byQODE > Product List). Do you have a solution ? (The website is under development, so I can’t send you the link in public.)
Hi there,
Thank you for notifying us. We have tested this and our dev team has fixed the issue. So I would kindly ask you navigate to your themes folder wp-content/themes/bridge/framework/modules/woocommerce/woocommerce-functions.php You will simply need to replace this from the screenshot below https://www.screencast.com/t/oNbTgRoVys With bridge_core_get_shortcode_template_part So it look like in the screenshot below: https://www.screencast.com/t/PoHBAndoe9This will off course be included in the next theme update which will be released this week.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi !
Thank you for your prompt response ! It works perfectly.
Hi there,
Glad we could help!
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Can I only use themes for one website now?
Hi,
It has always been regulated by the rules of a regular license that you are able to use one licence for one website https://themeforest.net/licenses/terms/regularDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello! I sent a ticket 2 days ago. Still no response. #4891
Thanks for solving!!
Hi,
Your request has been answered. Please, check response on Helpcenter.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello there,
We are really sorry because of your bad impression gotten because of this registration part. It should be easily and just one step that should be proceed. We explained it in this article from our Knowledge base you’ve linked. If you are having any difficulties with this part, just email us here helpcenter@qodeinteractive.com and include your purchase code so we could help you with deregistration. We really hope once this is resolved, you’ll change this bad impression you’ve got and be fully satisfied using our theme.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
-
The link that your documentation has for importing a demo is not showing up in the WP Admin menu. Can you provide either the URL for this or update your documentation to the correct location to find the Import Demo Page.
Hello,
Please, check this article about new Bridge update. We hope it is what you’re looking for.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I’ve just installed the new version of the Bridge theme and I can’t find the Qode Import link. Have you changed that link’s location? Thanks in advance.
Hello,
Please, check this article about new Bridge update. We hope it is what you’re looking for.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
hi! can i do something like this header and menu? look: https://www.cocacola.es/es/home/ i need show logo in center (with transparent), and a burger menu in right o r left side. can i do it with bridge? thanks!!!
Hello there,
Here you could check all header layouts available in our Bridge theme https://bridgelanding.qodeinteractive.com/elements/headers/ We think this one will suit the best for what you are trying to achieve: https://demo.qodeinteractive.com/bridge37/?_ga=2.91503641.20170694.1573649046-1580209011.1533281110Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
THANKS!! Its all right! one more! I’m using a accordion tab, always show me the first tab open… can i do something to show, all the tab closed? thanks!!
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi – I just purchased a new copy of my theme. I installed it and registered it on my domain, but for other reasons, had to re-install WordPress. I just reinstalled the theme, but when I attempt to register it, I get an error message. I put in a support request 2 days ago, but haven’t not received a solution. I need to start working on this site, so I thought I would send a message here. Thank you very much!
Hi,
We deregistrated your purchase code now. Please follow the instructions from this article regarding registration/deregistration of purchase code: How To Register And Activate Themes (Registration, Activation and Deregistration) – Framework 3.0 https://helpcenter.qodeinteractive.com/hc/en-us/articles/360003391778-How-To-Register-And-Activate-Themes-Registration-Activation-and-Deregistration-Framework-3-0Let us know if there’s anything else! Our support team is on your service on HelpCenter.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I have installed a complete new installation but want to start with a clean and empty website with visual composer like I always did before this update. Problem is that visual composer is not possible to install, but only when I use a theme demo. Could you help?
Hello,
You could manually add it, just go to Plugins > Add New, and upload js_composer.zip file from package you’ve downloaded from Theme Forest https://www.screencast.com/t/J8vLNUifth For any further assistance, our support team is on your service on our HelpCenter.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
I have imported the demo content of 201th version of your theme. There is a part with a background image and with the text Founded in 2015. This image is not visible on iPhone but works fine on Android. Any idea what is the problem? Thank you!
Hello,
Please, for any question like this one, reach our support team here: https://helpcenter.qodeinteractive.com/ Just Submit a Request and include your website URL with wp-admin access and our agent will gladly check this closer.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
