19077 comments found.
Are plugins still bundled into the theme? I couldn’t find them inside betheme.zip (such as plugin Slider Revolution), and I couldn’t install them through WordPress dashboard (The page will turn to blank after click the install link and wait for ~10 seconds).
I can install these plugins successfully now. Turns out, the fastcgi_read_timeout value is not updated in my web server
Hi,
since version 20, all plugins can be easily updated from BeTheme > Install Plugins section with just a click. But please make sure that your installation is registered with a proper purchase code.
Best regards,
Muffin Group team
Hi.
My client had your theme installed in his company page, but the company closed and he started a new one. I’m cloasing the old site, and creating a new, but when I try to use the same licence code it says that I have to unregister and delete the theme from the old site… but I have already done that.
The old site, that I have removed the theme, is: imcoaching.com.br The new site is: http://coachingplc.dstraining.com.br
Can you help me? Thanks.
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hi, My page —> http://fifth.dyndns.org:8542/minimalestate/ I want to create menu same 1. https://prnt.sc/q64s01 2. https://prnt.sc/q64sdr 3. https://prnt.sc/q64sov 4. https://prnt.sc/q64sxj 5. http://prnt.sc/q64t6t
Sample website—> https://www.areeya.co.th/
Thank you very much,
Hi,
Please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
P.S. There is on need to duplicate messages.
Best regards,
Muffin Group team
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
Couldn’t buy! (((Paypal does not work in my country. Scrill didn’t pay and then stole my money. We’ll have to use the hacked version. Support is not responding
Hi,
we are very sorry to hear that you can not buy but like we told you in private message, we do not handle any payments. In such case, only Envato staff would be able to help you.
P.S. We do reply on each message within 24 hours.
Best regards,
Muffin Group team
Hi, I have a problem with the website update, I can’t update 2 plugins: LayerSlider WP and WPBakery Visual Composer How can I fix it?
Thank you, Hani
Betheme license: b004f5aa-d2f4-****
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, No one answer me since I sent the message… I have the same problem with different website using differtnt license of Betheme.
The last private message you sent to us is from 5th of November and we replied on that message but so far did not get any response from you.
Hi, just installed the IT Service demo site but can’t find the slider to import?
Hi,
since version 20, all sliders comes with pre-built websites what means that you can easily import them from BeTheme > Pre-built websites section. More details about this process, you can find in the documentation.
Best regards,
Muffin Group team
Hello!
I´d like to edit my “tag” and “author” pages. HOw can i do it? Because stays like that: https://avoarblog.com/tag/a-fazer/ And its impossible to navigate. I just want to put a revolution slider avove the content..is that possible? (like the categories page)
many thanks!
Hi,
the content goes under the header because you set transparent header style what is the most proper behave. Unfortunately, you can not put slider on tag or author pages but you can move the content on those pages down, with custom css:
.archive #Content {
padding-top: 100px !important;
}
Best regards,
Muffin Group team
Hello again. Yeah. I´ve used the this section to translate all. But the time and date of my posts didn´t change. I coulnd´t find where to change this specifc part. Thanks =)
Can i Remove the “autors” section on the filters? =)
Its just me writing on my blog.
Yes, you can remove authors with custom css:
#Filters .filters_buttons li.authors {
display: none;
}
Hello! Please, how do i change the date language from my blog? I am trying to change to portuguese. Thanks.
Hey,
you can do this under BeTheme Options > Translate section.
Best regards,
Muffin Group team
Hello muffingroup, I ran into a small problem. 1. FONTS I want to remove all google code from my website. Therefore I did the following: used the developer extension of chrome to see which fonts are loaded. in my case Noto, Alegrey and Roboto. downloaded them into the font folder i created and uploaded all the files. the respective code went into the child themes style.css RESULT: they are stil loaded from fonts.googleapis.com 2. MAPS On the chinese pages of my website I want to include Baidu Maps. on the English and German ones I want to use Openstreetmaps. but that plugin is not working. What I’m looking for at best is: To use Code instead of plugins, to reduce the number of plugins. Any suggestions? Thank you!
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
How do I change the transparency of my header bar to 50% please (currently style is classic header). thank you
Hey,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
how to logo same line as menu ?
https://prnt.sc/q5ia67Hey,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
my page—> http://fifth.dyndns.org:8542/minimalestate/
I want to create menu same 1. https://prnt.sc/q64hnb 2. http://prnt.sc/q64id7 3. https://prnt.sc/q64inx 4. https://prnt.sc/q64iyj
Sample website —> https://www.areeya.co.th/
Thank you very much,
thank you .
Please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
P.S. There is on need to duplicate messages.
it gives me errro “Sorry, permission denied.”
Hi,
please send us message privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a closer look on this issue. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
I am trying to access to your support but it gives me error you are not allowed. what is this?
Hi,
please send us message privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a closer look on this issue. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, I have purchased theme for $59 on Nov 22, 2019, but for now you guys are running Black Friday Sale and selling theme for $39, Would you please process for refund the difference?
If you can not then please let me know how to claim for refund, as far as i know, i am available until 30 days if i cancel this item. Its just been a week that i purchased theme. I you can not proceed refund, i have to cancel this and then purchase your theme again for $39.
Please do the favor. Thank you.
Hi,
we are very sorry to hear that but this is limited time offer only and before your refund is granted, this offer would end.
Best regards,
Muffin Group team
Dear support,
Is it possible to change an icon in the action bar of the header?
There is a possibility for a second phone number, but I would like to change that icon to a clock.
Looking forward to your reply.
Hi,
It is ont possible to change phone icon. However you can paste below code in the Slogan field:
<i class=’icon-clock’></i> My phone
Best regards,
Muffin Group team
Hi,
That doesn’t work. It seems like it doesn’t allow code in the action bar section from the theme options. It displays the code.
Check on: www.homepure.nl
Hi,
We tested it on our development site, and it works:
https://pasteboard.co/IJp8xQdI.png
Please make sure that you enter the code in the Slogan field. Check also if when you paste the code, the correct quotation marks are entered. Sometimes there are converted to other HTML characters.
Best regards,
Muffin Group team
Hi, I can not use popup in Bundled Plugin layerslider. it show “Popup requires product activation.” . Help me please
Hi,
Layerslider popup is a plugin premium feature available for direct plugin customers only. The plugin`s author decided not to offer this feature to bundled plugin customers.
Best regards,
Muffin Group team
Hi!
I am not satisfied with this theme. Please cancel my purchase and refund my amount. Also, I did not register your license key. I purchased this theme a few hours ago. Thanks Vineet
Hi,
please send us private message via contact on the right at https://themeforest.net/user/muffingroup#contact and we will help you.
Best regards,
Muffin Group team
Waiting for your response … please cancel the purchase. And refund so that I can purchase different theme. It can be done from your side as well. Thanks Vineet
Like we told you above, please send us private message.
I’m a newbie to wordpress website construction. I don’t know too much about the relationship between muffingroup and envato.
What I care about is: - Is it a one-time cost for betheme license? Does it mean that, I pay only once, and can update my current theme, say “muffingroup/eco” for a life time. Or even more I can change to all the theme for free in future? Or I get just free for a year or a certain period or a certain version(such as limited to verion 20.x).
- Layer Slider & Slider Revolution are they included inside the betheme license also?
Hey,
1. Yes, this is a one time fee with lifetime update. However, please remember that each license can be used for one website/domain.
2. Yes, both plugins comes bundled with the package.
Best regards,
Muffin Group team
Q1: But I received a zip file. I unzipped and uploaded betheme.zip and betheme-child.zip to wordpress. I’m totally a green hand here for wordpress website construction and betheme.
Can you check my order? Did I place a wrong order or Envato delivered a wrong goods?
Again, my intention is to buy the theme list above with a link.
Hi,
When buying BeTheme you are able to use any of our pre-built websites, ‘BeEco’ is a pre-built website for the BeTheme and you have to import it first.
Please watch this video, and It will explain to you how it works:
https://www.youtube.com/watch?v=Njz5XX2cGSI
Best regards,
Muffin Group team
Hello Team, Can we make your theme in Multilanguage & Multicurrency support? Because we need this in our client website.Do let us know is this possible to do that and if yes then how and then we are ready to purchase our theme.
Hey,
BeTheme is fully compatible with WPML plugin so you can easily build multi language website. According to multi currency, you have to look for a add-on that is more compatible with WooCommerce plugin.
Best regards,
Muffin Group team
