23226 comments found.
63748 Row Distance is still not get replied
Hello Author, I have a problem. I got the port theme a works great but I have activated the wishlist option, But it doesn’t appear in the box of shopping, this are the images:
1- https://i.postimg.cc/mDcr136y/Captura-de-Pantalla-2019-12-04-a-la-s-6-14-21-p-m.png
2- https://i.postimg.cc/T2gd8P81/Captura-de-Pantalla-2019-12-04-a-la-s-6-14-48-p-m.png
3- https://i.postimg.cc/hGXn2DbS/Captura-de-Pantalla-2019-12-04-a-la-s-6-15-06-p-m.png
It should be looking like this one: https://i.postimg.cc/KcJ98PhH/Captura-de-Pantalla-2019-12-04-a-la-s-6-19-04-p-m.pngPlease can you help me. It is driving me Crazy 
Hello,
1. Please make sure that you have Installed and Activated the “Yith WooCommerce Wishlist” plugin from Appearance >> Install Plugins and then you have to select the wishlist page from Yith >> Wishlist as showing in this screenshot: https://pasteboard.co/IJNFokK.png
2. Sorry to say that but this is not possible, this is the default functionality of the WooCommerce plugin, It shows Add to Cart for single product and Select Options for variable product, This requires Customization.
Best Regards.
i bought your theme but i cant change the image on slide.. and i saw that revolution slider need purchase key…. and you did not mention that we have to pay extra for this slider….......
Hello,
I have created a video for you, please watch and follow the instructions showing in this video: https://jmp.sh/OW4Nn6F
You can download the latest plugin from here:
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
And there is no need to activate or purchase the new license for this plugin. This plugin is already included in the theme package and already purchased the license by P-Themes. This activation message for those who want to update the plugin directly from their website. In our case, you can receive the updated plugin always with the theme update release.
So no need to activate it, just ignore the message and feel free to use it.
You can not use the library/template of any Premium plugin including in any Theme Package, If you want to use the premium plugin library/template then you have to purchase that particular plugin license separately, this is Envato policy you may wish to confirm from them as well.
Best Regards.
Good afternoon! Popup maker does not work with your theme – the popup opens and closes quickly. Site – on subdomain http://metal.coldhost.ru/ Installed the theme Twenty ten-popup maker works fine. Help to organize the work of popup maker. I use Popup maker and contact form 7.
2) How to make the Main page – the entire width of the site, and internal pages-with a side sidebar? I tried to remove the sidebar on the Main page – now all pages are wide and without a sidebar. All settings as in https://pastenow.ru/7F7CB
Hello,
1. We have not tested any of the Pop Up Maker plugins with our latest Theme, so it seems to be the incompatibility of the Pop Up Maker plugin with the Theme, In this case I suggest you contact plugin Author and ask plugin Author to Customize the plugin core files for making it compatible with the Theme, OR if you want us to Customize the Theme core files for making it compatible with the particular plugin then you have to contact our Customization team for paid Customization services because we do not provide our dedicated support for the third party plugin issues.
2. If you only want Home Page without sidebar then do not change it from Theme Options, Theme Options applied on the complete site, If you only want to change the single page layout then you have to edit that particular page and scroll below you will find view options and under view options you will find an option “Layout & Sidebar” check it Yes and then select any of the layouts for the particular page as per your requirements: https://pasteboard.co/IJNnIGH.png
Best Regards.
2. I made the settings as you have in the screenshot https://pasteboard.co/IJNnIGH.png – but there is no sidebar on the page. 3. How to make a call order form in a pop-up window on your topic?
Hello,
2. Can you please contact us via our support system with your site WP-Admin Login details so we will check it for you on your site.
3. You can use the Lightbox element on your page and add/insert/set anything under it as per your requirements.
Best Regards.
Hello,
I need to center the main menu within the homepage, and when I set the setting: Appearance >> Theme Options >> Menu >> Main Menu Align to Center, this change has no affect on how the menu is displayed, it is still aligned to the left. How do I center the menu so that it is centered on every page? Here is a link to my homepage: https://carriersiis.actsoft.com/
Thank you
Hello,
Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
.main-menu-wrap .container {
padding-left: 14% !important;
}
Best Regards.
Perfect, exactly what I needed! Thank you for the quick response and excellent support.
Most Welcome!!!...
Hello can you tell me where to edit the tel info? https://www.vasemore.com/wp-content/uploads/2019/12/20191204221947.jpg
Hello,
You can change it from Appearance >> Theme Options >> Header under Contact Info.
Best Regards.
63748 Row Distance needs to be replied , urgent
I get the message as i try and install the theme: Your ip address is blocked as spam!!! please help me.
I didn’t expect to run into an error even before installing this theme…. this is pretty worrying and a very bad start.
Hello,
Can you please contact us via our support system with your site WP Admin Login details and the product purchase code PDF file so that we will check/verify and solve the issue for you on your site.
Best Regards.
Done.
Hello,
Your issue has been solved and the reply of your support ticket has been sent please check your ticket reply and reply to your ticket accordingly.
Best Regards.
I am using a demo theme and i can not delete things using the web builder (rows and such) I can move them around and edit them but not delete them.
Hello,
Please make sure that you are using the very latest version of the Theme and Plugins, If not then please update the Theme and Plugins https://smartwave.freshdesk.com/support/solutions/articles/12000052422--13-update-porto-theme-manually-without-loosing-any-data-
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
, and if yes then please once check with deactivating all the third party plugins and check your site, hope your issue will solve and then again you have to activate all the third party plugins one by one and check which one is creating an issue on your site, and if this also does not solve your issue then please check with cache, you have to first flush your server cache and then deactivate it and then you have to remove your site cache and deactivate cache plugins and finally check your site after removing the browser cache https://smartwave.freshdesk.com/support/solutions/articles/5000612747--14-unable-to-change-color-settings-or-setting-from-theme-options-cache-problem
, Hope this will solve your issue and if still the issue will be there then remaining your site third party plugins deactivated and share your site WP Admin Login details via our support system and the permission to debug your site which includes deactivating all the third party plugins and on site Customization so that we’ll check it for you and provide you the best possible solution for it.
Best Regards.
Dear Support,
Please can you provide documentation or tell me the difference between, (before to test in my site).
- cart page (version 1 and 2) - check out page (version 1 and 2)
http://candleart.es/optionscheckout.JPGthanks, regards Rosa
Hello,
Cart and Checkout version change only change the layout of the partiuclar pages, you can try on your site, It will not create any issue.
You can change it from Appearance >> Theme Options >> WooCommerce:
Cart Page
Checkout Page
Best Regards.
I have used the licence code in a tests website. How can I deactivate it in this domain to use it in the new domain? Thank you in advance.
Hello,
Please read and follow the instructions written in this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000052391--3-transfer-re-use-license-from-test-to-live-site
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 09/10/2018. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
Olá tudo bem? Estou com um grande problema, tive que resetar o meu site quase pronto, pois quando atualizei para a versão do WordPress 5.3 eo tema Porto 5.1 eo plugin Bk Blakley não foram compatíveis. Mais logo o primeiro erro e quando instala e no demo aparece um tipo bem legal mais na instalação e totalmente diferente. Por favor me ajude já estou neste projeto mais de um mês.
Hello,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Best Regards.
hi, how to fix a login popup
Hello,
Just tested your site now and it is working perfectly fine at my end, please see this screenshot: https://pasteboard.co/IJFqVci.png
, It must be the cache issue at your end nothing else.
Best Regards.
63748 Row Distance needs to be replied
Hello! I like your template. But I need a website for several countries. Tell me, please, can I use several currencies (example USD/EUR/RUB) and several languages (example English/Russian/Ispanish/French) in the template in template. Which plugin do you use for these features? Is this not a WPML plugin?
Hello,
First of all, thanks for showing your interest in Porto WordPress.
Yes, Porto WordPress is fully compatible with WPML and you can use WOOCS for currency switching as well, please read all about it here in the Theme Documentation:
https://www.portotheme.com/wordpress/porto/documentation/faq/how-to-setup-language-switcher-and-currency-switcher/
Best Regards.
Hello,
I’m not sure if this question has been answered before, but is there any way to show how many products are being displayed on a category page or shop page? For example, “Showing 1-40 of 300 results’’ or anything along those lines? I know how to change the amount of products that are being displayed, but I haven’t away to let the website visitor know how many total products are be shown.
Hello,
No, sorry to say that but this is not possible to show the amount of all the products you have on Shop/Category pages. If you want you can show the pagination at the top as well using below given Custom CSS as showing in this screenshot: https://pasteboard.co/IJEuNGd.png
.shop-loop-before .page-numbers {
display: inline-block !important;
}
OR, you can use Load More OR Infinite Scroll Layout as well: https://pasteboard.co/IJEwnzw.png
Best Regards.
Hello, how can i change title of article post in blog from h2 to h1? Thank you!
Hello,
You have to Customize the particular Blog page Layout file which you are using on your site, Like if you are using Blog Full layout then you have to Customize the wp-content/themes/porto/content-blog-full.php and if you are using Blog Grid layout then you have to Customize the wp-content/themes/porto/ontent-blog-grid.php same as for other layouts as well.
Best Regards.
63748 Row Distance still waiting for new reply , urgent
Dear Team,
We have an issue with displaying image title text for images. We have updated title for all images but not displaying when hover the image.
We are using “Single Image” item to display images screenshot shared.
https://imgur.com/a/SDK9fclCan you please provide a solution to display image “TITLE” text for all images?
Thanks!
Hello,
That is actually the WP Bakery element, and We added empty alt tags for all images inside theme, because if there’s no alt tag for an image it may affect google page speed or search engine. If you wants to edit alt tags, so you should do that by manually. We just added alt tags for all images, empty or just that image’s name.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 10/03/2018. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi, many of them cannot view items. Correct, also when importing data everything creeps. Here is an example of Shop Demo 12 Everything is crooked, not enough elements
Hello,
Can you please explain your issue more clearly if possible with the help of screenshot and the URL of the issue so that I’ll check and provide you the best solution for it.
Best Regards.
