Hello,

First of all, thanks for showing your interest in Porto WordPress.

You can add the video on Product page in Description and also at Content top, Content Bottom as well using Theme Options but not at the place of featured Image, for that you have to use any third party plugin for it.

Best Regards.

Hello,

First of all, This platform is for Porto WordPress.

And you can change/set the Layout for the Footer from Appearance >> Theme Options >> Footer as showing in this screenshot: https://pasteboard.co/IKp6U6u.png

And then you have to add/insert/set widgets under Appearance >> Widgets >> Footer 1,2,3 as showing in this screenshot: https://pasteboard.co/IKp7jKY.png

Best Regards.

Hello,

First of all, thanks for showing your interest in Porto WordPress.

Yes, You can easily Create Custom Attributes from Products >> Attributes and it can be easily filtered as well.

Best Regards.

Hello,

This is because of the layout of the Portfolio, You have to select the layout with complete Image for the Portfolio Archive Pages from Appearance >> Theme Options >> Portfolio >> Portfolio Archives as showing in this screenshot: https://pasteboard.co/IKfDIPu.png

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 04/08/2019. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

I have chosen exactly as in your screenshot, but still I get the display is not as it should be. support extension I will buy, but now the question is very urgent. Can you tell me where else to look? This “Portfolio Archive Pages from Appearance > > Theme Options >> Portfolio >> Portfolio Archives” does not help.

Hello,

This is the only option for it and it is working perfectly fine at my end, please make sure that you also have Installed and Activated the Dynamic Featured Image plugin as well and if yes then please regenerate the Image Thumbnails as well.

And try to switch between the layout of the Portfolio and see the changes, Otherwise, please contact us via our support system with your site WP-Admin Login details so we will check it for you but after extending your support extension.

Best Regards.

Hello,

Can you please contact us via our support system with your site WP Admin Login details so we will check and solve it for you.

Best Regards.

I made a ticket for that. #64450

Hello,

Please be patience once your support ticket will resolved you will get the reply of your support ticket till that please be patience.

Thanks for your understanding.

Hello,

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

#header .header-contact {
    border-right: 0 !important;
    padding-right: 0 !important;
}

Best Regards.

Hello,

First of all, thanks for showing your interest in Porto WordPress.

Yes, Porto WordPress is fully translatable in any of the Language, and also the Interface is also translatable.

Best Regards.

Solved by myself, nevermind.

Sound’s Great!!!...
You are the best..

Hello,

Sorry to say that but this is not possible using Theme Options, This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team for paid customization services or hire a developer.

Best Regards.

Hello,

You are using the Header Built using Header Builder Functionality. Please go to Appearance >> Theme Options >> Header >> Header Type >> Header Builder and you will find the HTML there for the Contact Info and you have to remove it from there as showing in this screenshot: https://pasteboard.co/IK6CfE6.png

Best Regards.

Hello,

Please go to Blocks and create a new block and add/insert/set/use particular elements in it as per your requirements: https://pasteboard.co/IK6zBBJ.png

Now after saving that Block, You have to Quick edit the Block and copy the Block Slug Name.

Now go to Products and edit the particular product, Scroll below, you will find view Options and under View Options, you will find:

Content Top
Content Inner Top
Content Inner Bottom
Content Bottom

You can paste the Block Slug name in any of the listed options and it will work for you.

Best Regards.

Thank you, very much appreciate it.

Most Welcome!!!..

Hello,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Best Regards.

Thank you

Most Welcome!!!..

Hello,

Please make sure that you do not have the wrong HTML code under Appearance >> Theme Options >> General >> HTML Block, Like I tried to reproduce that error as showing in this screenshot: https://jmp.sh/CLkQ2Ys

Otherwise, this may be any third party plugin issue, Please deactivate all the third-party plugins and check your site after removing the browser cache, I hope your issue will solve and then again you have to activate all the third-party plugins one by one and check and which one is creating an issue on your site.

OR contact us via our support system with your site WP-Admin Login details so we will check it for you.

Best Regards.

Hello,

Yes, The laest version of the Theme 5.1.1 is fully compaitable with the latest version of the WP 5.3.

Best Regards.

Issue has now been resolved, thanks. The cause was an SSL X-Frame Header setting in the apache server. Had to modify /etc/apache2/conf-enabled/ssl-params.conf to resolve the issue as it had nothing to do with Porto Theme nor WP Bakery. All looks well and good. Thank you

Sound’s Really Great!!...
You are the best…

And thanks for sharing the solution here on the Forum, I am sure it will help other Customers as well who will face the same issue.

Best Regards.

so the sticky header option gives a option to change the background color BUT not the font color

THE CORRECT WAY IS:

Appearance >> CUSTOMIZE

Hello,

You can go with Appearance >> Customize OR with Porto >> Theme Options as showing in this screenshot: https://ibb.co/MCfM9VM

And if you have any issue remaining then please contact us via our support system, with your site WP-Admin Login details so our experts will check it for you.

Best Regards.

Never mind we figured it out. Thanks

Sound’s Good!!!
You are the best…

SOLVED

Sound’s Good!!!
You are the best…