Sticky Header is absolutely ok Ex- https://prnt.sc/q9p6tm but my problem is main menu.

thank you so so much it’s been done.

Most Welcome!!!..

Hello,

That is because of the cache and we will remove it soon, till that, please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

ul.products li.product .product-image {
    z-index: 1 !important;
}

Best Regards.

That worked. Thank you.

Most Welcome!!!..

Hello,

First of all, thanks for showing your interest in Porto WordPress.

Yes, Porto WordPress has 1-click Demo Import Functionality you can watch the below-attached video.

https://www.portotheme.com/wordpress/porto/documentation/installation-video/

Best Regards.

Hello,

First of all, thanks for showing your interest in Porto WordPress.

Sorry to say that but that is the Filters and Filters of an Archive Page only works on the same page, You can remove it and create different pages for different Categories as per your requirements.

Best Regards.

ok does it atleast have white labeling & do you provide the child theme

Hello,

You can download the latest Theme pt_BR language translation requested files from the below-given links:

https://www.dropbox.com/s/465c0dpa3q7l96s/porto-pt_BR.po?dl=0

https://www.dropbox.com/s/2wqlrlm2hqsbmjh/porto-pt_BR.mo?dl=0

Best Regards.

Hello,

First of all, thanks for showing your interest in Porto WordPress.

Yes, you can easily change the Mobile Menu Panel Position as Left/Right as per your requirements using Theme Options: https://pasteboard.co/IKIKxW6.png

Best Regards.

Hello,

We have to debug it on your site, Can you please contact us via our support system with your site WP Admin Login details so we will check and provide you the best possible solution for it.

Best Regards.

Thank you so much for your reply. i created a ticket #64337 please resolve my problem.

Hello,

Please be patience once your support ticket will resolve you will get the reply of your support ticket.

Thanks for your understanding.

Hello,

Please edit your Home Page and scroll below you will find view options and under view options you will find “Banner Type” set as “Banner Block” and also the block slug name just under it as showing in this screenshot: https://pasteboard.co/IKIBqvP.png

It means the particular section is coming from blocks, so you have to go to blocks and finds and edit the particular block and change anything in it as per your requirements: https://pasteboard.co/IKICn3H.png
& https://pasteboard.co/IKICUZb.png

Hope this helps..

Best Regards.

Hello,

First of all, this is not the Theme issue but the WP Bakery frontend editor issue, and thanks for letting me know, I an forwerding this to the development department for officially testing and notifying it to WP Bakery support.

For now, please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache, I am sure it will solve your issue.

.vc_element.vc_porto_ultimate_content_box.vc_container-block .vc_controls-container.vc_controls .vc_controls-out-tl {
    left: 250px !important;
}

Best Regards.

Hello,

You have to set it using Custom CSS, Please try with Custom CSS given below:

ul.products li.product:hover .product-image img.wp-post-image {
    margin-top: 20px !important;
}
ul.products li.product-category:hover .thumb-info:hover img {
    transform: scale(1.1, 1.1);
    top: 10px !important;
}

Best Regards.

Perfect. Thanks.

Most Welcome!!!..

Hello,

Yes, That is because of the latest Theme update with the only couple of Demo’s, I already notified this to the development department for testing it in deep and again fix it with the future upcoming updates of the Theme.

For now, if you want to change the text you have to edit it with the “Frontend WP Bakery Builder”: https://pasteboard.co/IKI7Nm06.png

Best Regards.

Hello,

You can set the featured image for every single variation differently as showing in this video: https://jmp.sh/Fd7K6ti
, but you can not set the product galleries for every variation using Porto WordPress, This requires Customization or you can use any of the third-party plugins as well.

Best Regards.

Most Welcome!!!..
And thanks for your appriciation

Hello,

First of all, thanks for showing your interest in Porto WordPress.

Sorry for the inconviniance, but I think that email has been misplaced, Can you please ask your Presale questions here so that i’ll clearify it for you.

Best Regards.

I’ve just sent you copy of the email as a private message.

Hello,

We have replied your email, please check your email reply.

Best Regards.

Hello,

Here we only provide our dedicated support for the Theme Options related issues, so please contact Envato for it.

Best Regards.

I’m sorry, but you have to accept my request before contacting evanto

Hello,

We have not received any of the refund request till now, please confirm from Envato once.

Best Regards.

Hello,

As your site Speed Result showing: https://gtmetrix.com/reports/optikclub.com/Yf8AJS5l

Please see the given screenshot, This is clearly showing in the below-given screenshot that the Speed of the site is slow because of the Images has not been optimized and Compressed and because of JS and CSS has not been minified and because of the Server as well: https://pasteboard.co/IKBWe0M.png

Porto Comes with default Speed Optimization Wizard Option, you will find under Porto >> Speed Optimization Wizard, So you have to use it and Minify the JS and CSS from there as well and use any third-party plugin for Compressing and Optimizing your site Images and also use server cache as well.

Basically the Speed of the site is something which can be achieved using Customization, So I only able to suggest you the tested solution, Please read and follow the instructions written in this article:

https://smartwave.freshdesk.com/support/solutions/articles/12000052420--10-porto-site-speed

Otherwise, If you want our paid Customization services, you can contact our Customization team as well.

Best Regards.

Thank You for the detail help. Speed Optimization Wizard helped to optimize the pages a lot. Thanks again!

Most Welcome!!!..

Hello,

Please make sure that you are using the very latest version of the Theme and Plugins, If not then please update the Theme and Plugins, and if yes then please once check with deactivating all the third party plugins and check your site, hope your issue will solve and then again you have to activate all the third party plugins one by one and check which one is creating an issue on your site, and if this also does not solve your issue then please check with cache, you have to first flush your server cache and then deactivate it and then you have to remove your site cache and deactivate cache plugins and finally check your site after removing the browser cache, Hope this will solve your issue and if still the issue will be there then remain your site all the third party plugin deactivated and contact us via our support system with your site WP Admin Login details so we will check it for you but after extending your support extension because your 6 months of support period is expired from 27/07/2019. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Best Regards.

Hello,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Best Regards.