Hello,

I am sorry but I am not able to understand your issue properly, Can you please explain it more clearly if possible with the help of screenshots for my better understanding.

Best Regards.

Hello,

There are 2 possible ways to change the Single Product Page Layout.

1. Global Layout: You can change it from Appearance >> Theme Options > WooCommerce >> Single Product: https://pasteboard.co/IL0IgyU.png

2. You can also change the layout for Single Product page from Product Page Option as showing in this screenshot: https://pasteboard.co/IL0K5Kb.png

So you have to check the layout of the products not changing by editing the particular products.

Best Regards.

Hello,

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

.section-custom-construction .container:before {
display: none !important;
}
.section-custom-construction .container:after {
display: none !important;
}

Best Regards.

Hello,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Best Regards.

Hello,

It is working perfectly fine, I also tested on online simulator as well and it is fine: http://whatismyscreenresolution.net/multi-screen-test?site-url=https://www.portotheme.com/wordpress/porto/shop12/&w=1920&h=1200
Can you pleas share the screenshot or the small video clip of the issue so that I’ll check it in deep.

Best Regards.

Hello,

Please edit your Home Page and you will find Porto Ultimate Content Box element, edit it and you have to change the image from its option as showing in this screenshot: https://pasteboard.co/IKRQeVX.png

Best Regards.

Hello,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Best Regards.

Hello,

That is not the sidebar but the Product Filter, and for removing it, Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

@media (max-width: 991px){
.porto-product-filters .sidebar-toggle {
    display: none !important;
}
}

Best Regards.

Hello. It’s perfect. Thanks.

Most Welcome!!!...

Hello,

Please download the latest theme Spanish (Spain) language translation files from the below-given links and upload it to wp-content/languages/themes and then go to WP-Dashboard >> Setting >> General and select the site language as Spanish (Spain) Language and finally save changes and check your site after removing the browser cache.

https://www.dropbox.com/s/vvjre6ou2098j45/porto-es_ES.po?dl=0

https://www.dropbox.com/s/ogukrz39iktfolz/porto-es_ES.mo?dl=0

Best Regards.

Hello,

Can you please share your email and product purchase code via our email newsmartwave@gmail.com so that we will check/verify and create the support account for you.

And for Transfer of the License from the Test site to Live site, Please read and follow the instructions written in the below-given article:

https://smartwave.freshdesk.com/en/support/solutions/articles/12000052391--3-transfer-re-use-license-from-test-to-live-site

Best Regards.

Thank You. I have sent the requested details in email

Hello,

Now, please be patience, one our support agent will check your query, you will get the reply immediatly, please be patience till that.

Best Regards.

Hello,

Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.

Best Regards.

Sticky Header is absolutely ok Ex- https://prnt.sc/q9p6tm but my problem is main menu.

thank you so so much it’s been done.

Most Welcome!!!..

Hello,

That is because of the cache and we will remove it soon, till that, please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

ul.products li.product .product-image {
    z-index: 1 !important;
}

Best Regards.

That worked. Thank you.

Most Welcome!!!..

Hello,

First of all, thanks for showing your interest in Porto WordPress.

Yes, Porto WordPress has 1-click Demo Import Functionality you can watch the below-attached video.

https://www.portotheme.com/wordpress/porto/documentation/installation-video/

Best Regards.

Hello,

First of all, thanks for showing your interest in Porto WordPress.

Sorry to say that but that is the Filters and Filters of an Archive Page only works on the same page, You can remove it and create different pages for different Categories as per your requirements.

Best Regards.

ok does it atleast have white labeling & do you provide the child theme

Hello,

You can download the latest Theme pt_BR language translation requested files from the below-given links:

https://www.dropbox.com/s/465c0dpa3q7l96s/porto-pt_BR.po?dl=0

https://www.dropbox.com/s/2wqlrlm2hqsbmjh/porto-pt_BR.mo?dl=0

Best Regards.

Hello,

First of all, thanks for showing your interest in Porto WordPress.

Yes, you can easily change the Mobile Menu Panel Position as Left/Right as per your requirements using Theme Options: https://pasteboard.co/IKIKxW6.png

Best Regards.

Hello,

We have to debug it on your site, Can you please contact us via our support system with your site WP Admin Login details so we will check and provide you the best possible solution for it.

Best Regards.

Thank you so much for your reply. i created a ticket #64337 please resolve my problem.

Hello,

Please be patience once your support ticket will resolve you will get the reply of your support ticket.

Thanks for your understanding.