26722 comments found.
Qode slider on smartphone Slide Background Type Can I get the image to be the same as PC?
thank you 
Hi there,
You can find the responsive options for Qode Slider where you can edit every breakpoint to your needs. https://www.screencast.com/t/DTnJPvAja8m
Also if you still encounter issues I would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Mobile Status Qode Slider
I want to see Slide Background Type upload video on my smartphone right away.
Please tell me how. Thank you.
Hi there,
Please navigate to Qode Slider -> Slides, and for the slide where you want video background set “Slide Background Type” option to Video https://www.screencast.com/t/m9UYDAckaXTI. In “Qode Slide Video” options below, add link of the video you want to use as background, and upload Video Preview Image which will be visible until video is loaded. Also, this image will be shown on touch devices since not all mobile devices can playback HTML5 video properly, and in order to make the slider appear uniformly across all mobile devices, video playback is disabled in the JavaScript.
For detailed instructions on how to setup video slider see our documentation here
If you still want to use Youtube video you could consider using different type of slider such as Revolution Slider, which comes bundled with Bridge.
Hope this helps!Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Why is the bridge theme license for just one domain?
Hi there,
As per Envato regular licence, one theme is for only one domain. You can read more about it here
If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be more than happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
So i am using bridge theme on another website but i would like to use the theme on on a new domain. Does this mean that i have to purchase a new license? Or if i deregister the theme on my website wil i lose everything?
Also i am submitting a request about this issue on https://qodeinteractive.com/, but i get the message that my purchase code is invalid?
Hi there,
As per Envato regular licence, one theme is for only one domain. You can read more about it here As well as you can read more about registering/deregistering the theme here
You can as well check our article on how to find your purchase code here and I would kindly ask you to try once again at our help center and our support team will be happy to assist.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Is it possible to adjust both margins when checking pages with a smartphone? It is the following page.
http://www.babywink.co.kr/2016/12/03/shine/I want to reduce the margins.
Please tell me how. Thank you.
Hi there,
It would help if you could provide us with a screenshot so we can know what exact margins and where you would like to change them as then we’ll be able to check this on your side and provide you with possible solution.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I want to adjust the margins on both sides of the page.
Hi there,
Thanks this was helpful! 
You can do this by altering the content width on a certain view-port like this:
@media only screen and (max-width: 480px){
.boxed div.section .section_inner, .carousel-inner
.slider_content_outer, .container_inner, .container_inner
nav.content_menu, .elementor-row
.elementor-widget-wrap>.qode_elementor_container_inner,
.full_width .parallax_content, .qode_elementor_container_inner,
.steps_holder_inner, div.grid_section .section_inner,
nav.content_menu ul {
width: 360px;
}
}Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thank you. Resolved. Happy new year.
Hi there,
Unfortunately, there is no option for this within our themes options, however the code you were provided with will target most of your pages, as I can see.
For any additional questions you have I would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
i updated with last update, but my site crashed! where i can find a previous theme files?
Hi there,
I would kindly ask you to follow the procedure on how to update your theme and its plugins from our article here.
As well if you still encounter issues I would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello! And thanks in advance for the reply! I have bought several Bridge, but WPbakery, layer slider, and slider revolution can’t be updated because they seems to have no licence purchased…maybe you can tell me how can I do to fix this..thanks
Hi there,
Thanks for using our theme!
Those plugins that you mention does come bundled within the theme, and you can read more about bundled plugins here. Do note that they are always getting updated with our themes updated.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, I have a question. How can i change the colors of the numbers in the Qode layout 1 widget. In your blog demo 92. The numbers 1,2,3,4 and 5 are purple. I didnt find any place where i could change the color
Thanks in advance Qode team
Hi there,
You can try to add this code to Qode Options > General > Custom Css
.qode-show-numbers .qode-layout1-item:after {
color: #ea94b0;
}Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Fantastic. It works perfectly! Thanks so much for the amazing support like always
Hi there,
Glad we could help!
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I can’t register the theme and install the demos
Hi there,
Thank you for reaching us! You may check our articles on how to register theme here and how to import demo content here
Also if you still encounter issues and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, i cant install the demo. There is no Quode import option. If i go to Bridge dashboard and then click Import and then choose the demo i wish to import. It asks me to “Register your theme” I inserted the purchase number and email, but it still dose not work. How to fix this.
Hi there,
Thank you for reaching us! You may check our articles on how to register theme here and how to import demo content here
Also if you still encounter issues and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
There is no import folders in the latest bridge theme package xml export > revslider. Has the method for importing revolution slider changed?
Hi there,
You will find it in your themes folder downloaded from themeforest (Bridge Main Files > xml export > revslider ). https://www.screencast.com/t/oSmIU5ixw Inside of that folder you will find a index.html which will give you access to all our demos Sliders which you can download.
You may as well check our article about it here
For any additional questions you have I would kindly ask you to submit a request at our help center and our support team will be happy to help.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, I’m currently using Bridge theme, demo Split Screen portfolio, and I have been trying to find out an option in Elementor for changing the background image on the page. I can change small pictures on the middle of the page but not one on the back. Can you please explain me how I can do that. Thank you
Hi there,
Once you navigate to that page and select the element you would like to edit, for example Left Sliding Items, then you will get several option for all the left sliding items. Once you select one of them you will be able to choose the background image for each sliding item as in the screenshot
For any additional questions you have I would kindly ask you to submit a request at our and our support team will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thank you for replay. But there is on such option on pages about me and contact. https://paste.pics/974d1270e6993cd48eb6d18dca3fa85b
Hi there,
If you use Qode Vertical Split Slider shortcode you will have that option available where you will be able to set the background image as it is shown here and select the image template which you can add in Templates as it is shown here.
I hope this helped and if you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello ! Thank you for this beautiful theme. I am creating a page for a restaurant and I don’t find how to create/edit the reservation formular? I would like to make sure we receive them.
Hi there,
Opentable is present in Restaurant demo http://bridge93.qodeinteractive.com/ and to use it you need to input your Opentable ID to reservation form element. Since using it is very easy we don’t have tutorial for it. https://www.screencast.com/t/JhztRH5IIFor any additional questions you have I would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Can we have the same theme template in HTML
Hi there,
Thanks for taking an interest in our theme.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello! I have installed bridge core but I’m not able to import a theme layout 
How can I do??
Hi there,
Thank you for reaching us!
Please check our article about demo import here
If you still encounter difficulties and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
on my site www.samueltorresi.com the mobile navigation menu does not open. does not work on ipad, iphone and android device. help me plese!
Hi there,
Once we check your site we noticed first that you are using an outdated version of the theme. You are using 19.3 and the latest version out is 19.4 so please consider to update your theme according to our article here. However, I do not think this is the case on your side as we ca see that you are having a console log error coming from a 3rd party plugin and it is possible that it is causing the issue with your mobile menu. Once testing this on our side it works perfectly fine so I would kindly ask you to turn all your 3rd party plugins off to test if the issue is resolved.
If you somehow still encounter this I would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi Qode! Where can I find the date color picker for the Qode Restaurant Plugin ando font options? Thanks!
Hi there,
Could you please provide us with website URL so we can check this on your end.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Resolved with some custom CSS, because no Qode Option is available to change the color for the current date on the Qode Restaurant Plugin. Thanks anyway
Hi there,
Glad you managed!
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Im having issues post 5.3 the code to disable the max image size: add_filter( ‘big_image_size_threshold’, ‘__return_false’ );
has no effect any advice here?
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
The WooCommerce checkout placeholders won’t change, Woocommerce has said it is a theme conflict, can you tell me how to change the placeholder fields please as I urgently need to change this – my support has expired but this seems to be a fault at your end so asking how to fix
Hi there,
Our theme is fully translatable and you can translate the fields without any problem. Once we tried it it works as intended. So please read our article on how to translate the theme here. Do note that if you are translating the theme with Loco translate plugin please navigate to Loco Translate > Themes> Bridge and then search for the specific label you would like to change. https://www.screencast.com/t/8Y4hkKTCaAnother way is that you may find a file in our themes folder where you can change the placeholder names if you wish. It is located in: wp-content\themes\bridge\framework\modules\woocommerce\woocommerce-config.php
https://www.screencast.com/t/lshCNLRFpCjn You may then change it to your needs.I hope this helped and for any additional questions you have I would kindly ask you to submit a request at our and our support team will be more than happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
When I download all ’’files and documentation’’ for the Pet Shop (demo Bridge223) and search for the slider revolution there’s only a file bridge223-export.xml but no zip file. I can’t import the slider. Is this an error or do I something wrong?
Hi there,
You will find in your themes folder downloaded from themeforest (Bridge Main Files > xml export > revslider ). https://www.screencast.com/t/oSmIU5ixw Inside of that folder you will find a index.html which will give you access to all our demos Sliders which you can download.
You may as well check our article about it here
For any additional questions you have I would kindly ask you to submit a request at our help center and our support team will be happy to help.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Yes, I did that. And did you try to download 223 yourself?
Hi there,
For sure we did without any issues. https://www.screencast.com/t/0f0G6uN2 Inside the bridge223 folder you will find home.zip which is the slider for that demo.
I hope this helped.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there,
I cannot get BORLABS COOKIE running with the BRIDGE theme. According to their support, the issue is related to your ajax.min.js (no clean code).
How can we fix this?
Uncaught TypeError: Cannot read property ‘split’ of undefined at HTMLAnchorElement. (ajax.min.js?ver=5.3.1:1) at HTMLDocument.dispatch (jquery.js?ver=1.12.4-wp:3) at HTMLDocument.r.handle (jquery.js?ver=1.12.4-wp:3) (anonymous) @ ajax.min.js?ver=5.3.1:1 dispatch @ jquery.js?ver=1.12.4-wp:3 r.handle @ jquery.js?ver=1.12.4-wp:3
Many thanks for your support!
Hi there,
Listing cookies is domain territory, so try to search for some plugin for that purpose. You can try following ones for example https://srd.wordpress.org/plugins/cookie-law-info/ https://srd.wordpress.org/plugins/uk-cookie-consent/ . Also, amount of cookies can vary, and some other plugins my use additional cookies, so if you want to make check entire list of cookies and to write them down, you can install some Google Crhome extension like maybe EditThisCookie https://chrome.google.com/webstore/detail/editthiscookie/fngmhnnpilhplaeedifhccceomclgfbg?hl=sr
Also you should know that BORLABS is a 3rd party plugin and we cannot guaranty compatibility with our theme, but I would kindly ask you to provide us with your website URL so we can investigate this further more.
For any additional questions you have I would kindly ask you to submit a request at our help center and our support team will be happy to help.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
the domain is www.haus-mason.at
For another websites, that i’ve created with the bridge theme, there was no problem integrating borlabs cookie opt-in. Maybe the issue is related to the demo.
the domain is www.haus-mason.at
I’ve created other websites with the Bridge theme … and integrating Borlabs cookie was not a problem there. Maybe the issue is related to the demo version??
the domain is www.haus-mason.at
I’ve created other websites with the Bridge theme … and integrating Borlabs cookie was not a problem there. Maybe the issue is related to the demo version??
the domain is www.haus-mason.at
I’ve created other websites with the Bridge theme … and integrating Borlabs cookie was not a problem there. Maybe the issue is related to the demo version??
Hi there,
It might be that it is in conflict with another of your plugins, so please try to deactivate your 3rd party plugins in order to test this.
However as we said Borlabs is a 3rd party plugin and we can not guaranty compatibility with our theme as it has not been tested.
If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
