23241 comments found.
Hi Harika https://erginyazilim.com
Hello,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Best Regards.
I tried uploading my Porto theme in my wordpress account but it was not successful. It says I am missing the style.css stylesheet. Where can I find this? Thanks!
Hello,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Best Regards.
Hello, how i remove this section?https://prnt.sc/qhyqj9
i didnt find any where. and look please at this image alos : https://prnt.sc/qhyqm7 that have 2 bugs
first, the black color in the middle, where it come from? what can i do to solve that? and why the font not the same? https://prnt.sc/qhyqv8
i use custom font, but it seem that not everything work well.
Hello,
1. Please edit your home page and scroll below you will find view options and under view options, you will find Content Top Section and under it, you will find a block slug name which means the section is coming from blocks, Please see this screenshot: https://ibb.co/4pzXzzL
, You have to go to blocks and finds and edit the particular block and change anything as per your requirements.
2. Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
a#woo_pp_ec_button {
background-color: transparent !important;
float: left !important;
margin-left: 13% !important;
}
#mini-cart .widget_shopping_cart .total strong {
font-weight: inherit !important;
}
Best Regards.
Thanks you, what about my website font? helf website have good font, but some parts didnt change..
Hello,
You can change the Fonts of your site from Appearance >> Theme Options >> Skin >> Typography.
Best Regards.
Hi, i did that, still nothing happen.
Hello,
Then please contact us via our support system with your site WP Admin Login and the screenshots of the issue and also the issue page URL so that our experts will check it for you and provide you the best possible solution for it.
Best Regards.
i cant sent you, beacous i did not get my email veriy for your support website.
Hello,
Please share your product purchase code PDF file with us via our email newsmartwave@gmail.com so that we will check/verify and create the support account for you.
Best Regards.
Dear Support,
Im in a blog page and I add: new block – Porto – porto recent posts or Porto Blog to see my blog.
1. But is posible be showed all entries / articles just with the main title and not with the image?
2. New block – Porto – porto recent posts or Porto Blog link; I have a restriction and I don’t see all articles, is posible to see all?
I would like something like that: https://www.candleart.es/blog2020.JPGthanks, regards, happy new year, great Theme
Joaquín
Hello,
1. You have to use Custom CSS for removing the images from that section, Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache: https://ibb.co/MPp5DcT
https://ibb.co/WgbQHqL
AND https://ibb.co/xXPRTcg
https://ibb.co/jvN0gpF
.single-post .related-posts span.post-image{
display:none !important;
}
.widget-recent-posts .post-image {
display: none !important;
}
2. If you are using Porto Recent Posts element then it has an option to show/hide the Post Image and also set Post Count as -1 to show all the Posts with it: https://ibb.co/V31BQxp
Best Regards.
Thanks support,
Regarding the point 2. Porto Recent Posts, is there an option the title articles to be showed in vertical instead of horizontal?
thanks regards, Joaquín
Hello,
No, Sorry to say that this is not possible with the help of Theme Options as there is no option in the theme for that so this is only possible with the help of customization and we only provide our dedicated support for the Theme Options related issues, not for customization this is beyond our limitations, Hope you can understand our limitations.
Best Regards.
how can i hide the default popup of porto that keeps showing on homepage? couldn’t find it anywhere, is it hard coded?
Hello,
Please read and follow the instructions written in the below-given article:
https://smartwave.freshdesk.com/support/solutions/articles/12000052389--1-home-page-pop-up-modal-box-background-image-and-text-changing-or-removing-
Best Regards.
Hello, please how can I customize post like the demo to display meta date above heading? Thanks
Info on: https://ibb.co/KyrCPpM:
Hello,
That has been set using Custom CSS, and the Custom CSS is given below:
/* body */
.btn { font-family: Oswald; font-weight: 400; letter-spacing: 0.05em; }
.btn-outline { border-width: 1px; color: #61605a; }
html .btn-primary { color: #61605a; }
.btn.btn-lg { font-size: 14px; }
.btn-primary, .button, input.submit, input[type="submit"].btn-primary, input[type="submit"].button, input[type="submit"].submit { color: #61605a; }
.row .post-item { background: #fff; position: relative; min-height: 165px; margin-top: 30px; margin-bottom: 30px; margin-left: 200px; margin-right: 10px; padding: 30px 30px 20px 40px; }
.post-item .thumb-info { position: absolute; left: -190px; top: -30px; border: none; z-index: -1; }
.post-item .thumb-info .thumb-info-wrapper { margin: 0; }
.post-item .thumb-info img { max-height: 100%; }
.post-item h4 a { color: inherit; font-size: 18px; text-transform: uppercase; letter-spacing: -0.01em; font-weight: 600; }
.post-item .read-more { font-weight: 700; font-size: 13px; color: #333; letter-spacing: 0.03em; text-transform: uppercase; margin-top: 5px; }
.post-item .read-more i { margin-left: 3px; }
.post-carousel .post-item .post-date { float: none; }
.post-item .post-date { width: auto; text-align: left; background: #e1ddc3; padding: 1px 5px; display: inline-block; }
.post-item .post-date .day,
.post-item .post-date .month { display: inline-block; background: none; color: #8f8e86; font-family: Oswald; font-size: 14.5px; letter-spacing: 0.1em; padding: 0; box-shadow: none; text-transform: uppercase; font-weight: 400; }
.post-item .read-more { display: block; }
.post-item .thumb-info { max-width: none; }
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 25/05/2019. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
hello, please reset my purchase code
Hello,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
Hello Team, 1. How to edit this header sections of pages? https://prnt.sc/qhr8fj and in shop page as well? https://prnt.sc/qhr8p0 2. How to edit currency and how to add more languages? https://prnt.sc/qhr8rf
Hello,
1. Regarding Shop/Category Pages Please read and follow the instructions written in this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000052390--2-how-to-edit-shop-page-banner-and-changing-images-
And for Other Pages, You can change the Banner by following the same steps as for Shop Page.
2. Please read and follow the instructions written in the below-given article Point # 6:
https://smartwave.freshdesk.com/support/solutions/articles/12000057053--19-how-to-configure-setup-change-the-header-content-in-porto-wordpress
And also read more about it here in the Theme Documentation:
https://www.portotheme.com/wordpress/porto/documentation/faq/how-to-setup-language-switcher-and-currency-switcher/
Best Regards.
Hello. How can I make product links work on the checkuot page? I need product names to work as links.
Hellom
Sorry to say that this is not possible with the help of Theme Options as there is no option in the theme for that so this is only possible with the help of customization and we only provide our dedicated support for the Theme Options related issues, not for customization this is beyond our limitations, Hope you can understand our limitations.
Best Regards.
Is There any way to customise the “Product tabs” look. (it looks very very plain, no borders no icons no outlines and no color option)
the only customization available is horizontal and vertical.
the theme has its own porto tabs which is great but it can not be used for “product tabs”
is there any solution for this ?
Hello,
Sorry to say that but for now there is no such option in the Theme and if you want to change the Tabs design you have to change the single product page layout and check, because every layout has different tabs designs, and if you want to change the tabs style then you can change it as per your requirements using Custom CSS easily, although I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.
Thanks for your understanding.
how to use PORTO icons ans sieze them (not fontawesome) e.g. for wishlist heart and the user
Hello,
Here is the code of My Account User and Wishlist Icons under Header: https://ibb.co/9NtP38G
<a href="http://hubdatasolutions.com/pearl/porto/shop22/wishlist/" class="wishlist"><i class="porto-icon-wishlist-2" /></a>
[porto_info_box icon="porto-icon-user-2" icon_size="25" icon_color="#ffffff" icon_style="advanced" icon_color_bg="" icon_border_style="solid" icon_color_border="rgba(244,244,244,0.5)" icon_border_size="1" icon_border_radius="26" icon_border_spacing="50" title="Hello!" subtitle="My Account" read_more="box" link="url:https%3A%2F%2Fwww.portotheme.com%2Fwordpress%2Fporto%2Fshop22%2Fmy-account%2F|title:My%20Account||" title_font_style="400" subtitle_font_style="700" el_class="mb-0" title_font_size="12" title_font_line_height="12" title_font_color="#ffffff" subtitle_font_size="13" subtitle_font_line_height="13" subtitle_font_color="#ffffff"][/porto_info_box]
Best Regards.
Hi, is it possible to choose a variation swatch and add it to cart straight from the Shop page?
Hello,
No, Sorry to say that but for now this is not possible, you have to go to single product page for adding the variable product into cart, Although, I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.
Best Regards.
How can i remove the scroll to top button?
How do i remove featured product slide in on mobile?
Thanks, can’t find an option for it.
Hello,
1. Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
html #topcontrol {
display: none !important;
}
2. Please edit the particular Column in which you have set the Featured Product element and under Column Setting, Responsiveness Option you can hide the column on any Device as per your requirements: https://ibb.co/hDpBRbZ
Best Regards.
hello sir this is vinayak sharma here from uphar india my website url is www.upharindia.in
i have installed porto theme and try to cutomize it but it is not showing properly like every product is viewing very zoom and not able to see actual interface as you shows on the website
i am very unhappy with this product please resolve my problem u can also visit
https://upharindia.inthis link to view my actual problem. products are viewing very big in size like they are not coming in 1 screen please resolve my issue.
Hello,
This is your site SSL certificate issue: https://ibb.co/f0DwHh6
, Please Install and Activate this plugin on your site, I am sure it will solve your issue.
https://wordpress.org/plugins/really-simple-ssl/
Best Regards.
Hello, - Are all layouts/features/elements shown on demos available for RTL version? - Is it possible to remove the top little menu (with the phone number)? - Is it possible to totally remove woocommerce?
Thank you.
Hello,
First of all, thanks for showing your interest in Porto WordPress.
Yes, all the layouts/features/elements shown on demos available for the RTL version. And yes you can easily remove the top little menu (with the phone number). And yes you can totally remove WooCommerce as well.
Best Regards.
hi i imported demo there on my domain aurajewelryindia .com why all messed up
Hello,
This is because you have not properly Imported the Demo or it may be corrupted while Importing because of any reason, so you have to again Import the Demo and start from Scratch, First of all, please make sure that your server requirements must meet the latest Theme minimum requirements as given in the Theme Documentation here: https://www.portotheme.com/wordpress/porto/documentation/requirements-for-theme/
then you have to make sure that you Installed the Theme and all the Plugins properly before Importing the Demo as showing in this video: https://www.portotheme.com/wordpress/porto/documentation/installation-video/
and finally Import the Demo again, Hope you will not finds this issue anymore, Otherwise, you have to contact us via our support system with your site WP Admin Login details so our experts will check it for you but after extending your support extension because your support period is expired from 06/03/2017.
Thanks for your understanding.
On how many websites can I install Porto with the 59 USD license?
Hello,
First of all, thanks for showing your interest in Porto WordPress.
You can only use the single License of the Theme on Single Site/Domain, If you want to use the Same Theme on 10 different Sites/Domains at the same time then you have to purchase the 10 different Licenses of the Theme, This is Envato Policy you may wish to confirm from them as well: https://help.market.envato.com/hc/en-us
Best Regards.
Hi there,
Is the theme ready for php 7.4.1?
Hello,
Sorry to say that but we are woking on the new Theme update for now, Please do not upgrade your PHP version as 7.4, Once we will test it with the Theme we will officially write in the Theme Change log.
Best Regards.
Thanks, I appreciate your fast reply!
Most Welcome!!... 
Hello again. I have been trialing different plugin for my website and one allows the use of FontAwesome pics. However, when I try to use any of the FontAwesome pics all I see is an empty space. Within the plug-in settings, all I can see is empty boxes. I have reached out to YITH support and they told me that the FontAwesome settings should be built in to the theme or need to be hard coded.
I am curious to know if FontAwesome is broken within the site or the plugin. No where in the theme settings to I see any FontAwesome settings. I have only been able to find info within your change log stating that it has been updated to version 5.7 so I can assume that it is built in. Any assistance in this matter would be appreciated. Thank you in advance.
Screenshot: https://snipboard.io/hmwe4E.jpg
Hello,
Porto WordPress is using 5.7 version of the FontAwesome and it is working fine without any third party plugin, and there is no setting in the Theme for FontAwsome as it is the built-in and default functionality, so please contact plugin Author for it.
Best Regards.
Hi look at the slider banners in my mobile view!! in screenshot below It’s not suitable I need a solution that make it suitable for all devices especially the mobile
the screenshot : https://snipboard.io/0KMyfn.jpg
Hello,
You have to set it using Custom CSS for different devices, You can use Media Queries for it, If you are unable to do it, then contact us via our support system with your site WP Admin Login details so our experts will check and if possible provide you the Custom CSS with media Quries for you.
Best Regards.
